Mind the Product

JANUARY 2, 2019

I’m part of the excellent community of product managers who work on public services within government. The Digital Service Standard will soon be updated and become the Government Service Standard – a new name to reflect its ambition to become useful for the whole of government. Human-centred Design.

Data Visualization 174

Data Visualization Government Reporting Tools Customer Feedback 174

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. The Australia and Singapore Government digital services. It might have implications for how that product is positioned in the market. The Australia and Singapore Government digital services. Quote of the Episode. Piktochart. SafetyCulture.

Customer Experience 162

Customer Experience Product Research Feedback Software Data Visualization 162

The Product Coalition

MARCH 8, 2020

I recently attended an excellent leadership programme, which led me to reflect more deeply on what makes a stand out leader. Of course, a large part of leadership is about designing good domain strategy & operating models etc, but this article focuses on the more emotive, people elements. Recognition for what they do.

Leadership 78

Leadership Weak Development Team Reporting Tools Feedback Software 78

Mind the Product

DECEMBER 13, 2018

Garry Prior has been in and around the technology industry for more than 20 years, largely in product management / product leadership roles. This puts him in a unique position to bridge the gap between corporations and startups, fostering open innovation. Sophie Manton – Independent Consultant.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

Product Innovation Educators

AUGUST 19, 2024

This alignment helps prioritize resources and gain support from senior leadership. Unify the Team Working together across different departments is essential for successful product launches. However, many companies struggle with departments that don’t communicate well and trust issues, especially between product and sales teams.

Feedback Software 319

Feedback Software B2B Onboarding KPIs Customer Feedback 319

Product Innovation Educators

AUGUST 19, 2016

Steven shares that effective product leadership is not simple, but there are distinct actions to take. Read the interview at https://blog.mixpanel.com/2016/08/11/steven-sinofsky-product-leadership/. create a path to executive leadership. Conduct anthropological studies (ethnography) to know how people really feel.

Data Visualization 127

Data Visualization Weak Development Team Customer Feedback Research Software 127

Mind the Product

JUNE 13, 2018

Previously, Ivy has held executive positions spanning from head of product design and development to CMO and presidencies with several companies, including Calvin Klein, Swatch, Coach, Mattel, Art.com, Bausch & Lomb, and Gap. Leadership Forum. Apply for your leadership ticket. More speakers to come!

User Testing 134

User Testing Data Visualization Workshop Product Research 134

Product Management University

SEPTEMBER 10, 2023

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. Kudos if you’re already there. How to facilitate a strategic account planning meeting.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

Intercom, Inc.

NOVEMBER 9, 2022

For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen. Typically, third-party tools from the parent organization come with many stipulations around usage and governance. Giving the new team ownership of their tech stack boosts innovation.

Research Software 226

Research Software Data Visualization User Testing Customer Experience 226

Product Innovation Educators

FEBRUARY 5, 2018

People who are stronger in one area tend to be weaker in another, but both are important when you are in a position where you need to influence people. One example of this happened during WWII, when the government was trying to convince women to use more organ meat as a way to help with food shortages. Useful Links. Innovation Quote.

Seminar 120

Seminar Product Management Product Manager Government 120

Userpilot

FEBRUARY 24, 2025

A person without a formal leadership title. You will drive step-by-step operational data onboarding, governance, and automation enhancements during Apple’s new product introduction (NPI) events. Skills AI/ML integration, product strategy, SaaS platforms, data analytics, cross-functional leadership, and agile execution.

Analytic Tools 52

Analytic Tools Data Visualization Technical Advisors User Testing 52

Intercom, Inc.

OCTOBER 29, 2019

Once you have these segments, you can build the right product, set the right distribution and positioning, and match the right sales motion to each customer, while also refining your segments over time. For example, our leadership team might decide to focus our company strategy on targeting the segments with the best revenue retention.

User Testing 184

User Testing Data Visualization Customer Experience Customer Feedback 184

Intercom, Inc.

MARCH 12, 2019

” In our case, a resounding “yes” required seeing a positive impact on customer expansion and one big enough to justify the fully-loaded cost for the additional headcount. Oftentimes these will be your partners in marketing , sales operations, recruiting and senior leadership.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Intercom, Inc.

AUGUST 6, 2020

Being a fan and being familiar with the product and the community, how did that influence your decision in taking on the CEO position? You’re creating the Q&A platform plus the terms of how we want to govern the community or how the community governs itself. Jordan: You talk about governance. Jordan: Cool.

Feedback Software 143

Feedback Software Reporting Tools Product Research Customer Feedback 143

The Product Coalition

APRIL 2, 2022

I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome. Leadership Inspiring and guiding individuals and groups. There will be countless moments where your leadership skills will need to emerge and shine.

Product Management 174

Product Management Product Manager Customer Experience Management 174

Gainsight

FEBRUARY 27, 2025

For me, Black History Month is a time of reflection and celebrationa reminder that triumph over adversity and dedication to innovation, leadership, and resilience are woven into the history of this country, says Cummings. Clarence Skip Ellis, and countless others whose contributions to data science and AI often went unrecognized.

Data Visualization 52

Data Visualization Customer Experience User Testing Technical Review 52

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline. .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

Amplitude

OCTOBER 30, 2020

A large part of their success can be attributed to effective cross-functional data leadership. 3 Keys to Strong Cross-Functional Data Leadership. Strong cross-functional data leadership is dependent on more than just collaboration and communication. Maura’s closing advice for cross-functional data leadership?

Data Visualization 52

Data Visualization Leadership Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 14, 2023

Product marketing managers develop product positioning , messaging , and differentiation strategies. Irrespective of the type, all product managers must have some common key skills, like strategic thinking, leadership, and customer empathy. One of their main jobs is product positioning and differentiation from existing products.

Research Software 105

Research Software Analytic Tools Feedback Software Product Research 105

Intercom, Inc.

JANUARY 20, 2022

Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. I think the two-way vulnerability and the transparency led to a symbiotic positivity and better ways of working. ” People loved that message.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Gainsight

JANUARY 26, 2022

Marketing and SDRs share all their customer data with Sales because it increases the probability of a positive sales outcome. The Customer Success org helps create a positive customer experience. Ideally, there is already a predetermined governance process around this motion. Success breeds success.

Feedback Software 111

Feedback Software Analytic Tools Reporting Tools Data Visualization 111

The Product Coalition

APRIL 7, 2021

But I’ve also seen the steady, positive changes over time happening at bigger companies like Facebook and Visa to better support women. Current solutions being offered by the industry Recently, the Indian government extended the maternity break from 12 to 26 weeks, which is a great relief. While this is a start, it is not the solution.

Reporting Tools 84

Reporting Tools Technology Embedded Analytics Leadership 84

Modus Create

SEPTEMBER 24, 2019

Modus is uniquely positioned as one of only a few select InVision partners. Collaborate with development leadership to prepare and implement a design system token strategy to create highly dynamic, variable-based architecture and maximize real-time flexibility.

Research Software 15

Research Software Customer Experience Product Research User Testing 15

Product Management University

NOVEMBER 21, 2022

Your HCM portfolio is sold across a variety of industry verticals like healthcare, retail, manufacturing, hospitality, banking, government, etc. This allows you to play from a position of strength. Horizontally focused PPMs , on the other hand, aim to position products that serve the same discipline (e.g.,

White Paper 130

White Paper Management Management Research Software 130

Mind the Product

MAY 16, 2018

In just over five years, Ford was reporting $20 billion in profits and was the only automotive company in the US to avoid a government bail-out. Recently I worked with a product manager who was in a very dry, technical position in an aggressive organisational culture that he was very unhappy in.

Weak Development Team 120

Weak Development Team Automotive Data Visualization Feedback Software 120

ProductPlan

JUNE 20, 2019

The board is the ultimate decision making forum within any organisation,” says board governance expert Julie Garland-McLellan. Their advice and recommendations are all aimed at positioning the company to be as successful as possible, and they may have influential contacts with potential strategic partners and customers they can offer up.

Presentation 89

Presentation Roadmap Weak Development Team Customer Feedback 89

ProductPlan

FEBRUARY 15, 2022

Excerpt of responsibilities for a product operations specialist position (via LinkedIn) at Muck Rack. Excerpt of responsibilities for a product data analyst position (found on LinkedIn) at MX. This role is frequently the first product operations position an organization hires. Product Operations Director.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Mind the Product

AUGUST 28, 2017

I still get a buzz out of knowing my team has moved a number or nudged a behaviour in a positive way, through the art of product management.” The guest can be from any background – technology, entertainment, government, the arts. It’s food for the soul.“.

Analytic Tools 200

Analytic Tools Research Software User Testing Customer Experience 200

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. It covers topics like data governance, data strategy, and the evolving role of data in business.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. But why even ask the question in the first place? in Silicon Valley and London).

Product Research 98

Product Research Research Software Reporting Tools User Testing 98

Intercom, Inc.

AUGUST 22, 2019

I used to perform throughout the Midwest, but what I was really after was the ability to get along with people and have positive interactions with them every day. With the UK government and that idea of having to explain really, really complex ideas to literally everybody? So that’s what their leadership will focus on.

User Testing 209

User Testing Research Software Feedback Software Analytic Tools 209

Mind the Product

NOVEMBER 30, 2017

And even though the UK is leaving the union, the UK government has confirmed that the GDPR is here to stay. The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. The GDPR will also apply to countries outside the EU who have customers within the EU.

Data Visualization 125

Data Visualization Technical Review Reporting Tools Technical Advisors 125

The Product Coalition

DECEMBER 29, 2022

Seemingly glad I asked, she cautioned me, “An advisory board is not the same as mapping and influencing your stakeholders or setting up governance. She continued, “Governance meetings are often filled with polite, reserved leaders who make decisions but haven’t necessarily sat in your shoes or solved similar problems in the past.

Feedback Software 78

Feedback Software Government Strategy Product Strategy 78

Userzoom

DECEMBER 11, 2019

Before, it was only required for government and federally funded organizations to be 508 compliant , which is the online equivalent of the Americans with Disabilities Act (ADA). Now UX pros will get a seat at the proverbial table and this will grow into leadership positions with managed budgets and resources.

Data Visualization 92

Data Visualization User Testing Research Software UX 92

Intercom, Inc.

AUGUST 29, 2019

One of the things I really value about Stripe is it’s a very open and transparent company that really expects leadership from everywhere within the company. Let’s do a fair amount of analysis and understand the market opportunity in our position within it.” Jeanne: Yeah. So operations needs to get more sophisticated.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172

Amplitude

NOVEMBER 21, 2018

Many countries in Europe have national ”In my opinion, a government or company that does not provide parents any (or gives very little) time off, is implying that this minimal time with a new child is enough.” Almost a year later, someone on our leadership team asked if I was going to take the rest of my leave. Thank you, Amplitude.

Government 67

Government Presentation Leadership Positioning 67

The Product Coalition

FEBRUARY 26, 2022

I even know some highly effective organisations with hundreds of thousands of users who just have product designers instead of product managers in most of their squads and are seeing positive results. which is positive. So wrapping a compensation program around that could be tricky to govern. reconsider your efforts.

User Testing 201

User Testing Weak Development Team Customer Experience Customer Feedback 201