The Product Coalition

JANUARY 11, 2023

To give useful design feedback and improve our design intuition, try observing design reviews, analyzing favorite apps and websites to understand what makes them effective, and asking ourselves questions about the design work your team is doing. One good source I found from The Facilitator’s Handbook: 24 Design Sprint Tips.

Feedback Software 144

Feedback Software Research Software User Testing Customer Feedback 144

Intercom, Inc.

DECEMBER 10, 2018

This can be anything from in-app notifications and messages , to tooltips, splash pages, hard-coded user interface (UI) copy, banners or modals. Collect positive reviews. You can use in-app prompts to ask for these reviews. If, for example, a user has logged in every day for a week, it’s a good time to ask for a review.

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Feedback Software Analytic Tools User Testing Marketing 137

Business of Software Conference

SEPTEMBER 15, 2021

Book Review – Radical Product Thinking – Radhika Dutt. it’s a thoughtful synthesis of how we have got to where we are today but also a highly practical, interesting and well-structured handbook to changing our approaches. I thoroughly recommend reading Radical Product Thinking. Attendance is limited to 300 spots.

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Software Review Books Vision Agile 52

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. He recently released Defensive Security Handbook 2nd Edition with O'Reilly in early 2024.

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Artificial Inteligence Reporting Tools Research Software Data Visualization 40

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. How To Make Meaningful Estimates For Software Products , Part 2 , Part 3. There Is No “Product Owner” For A Commercial Software Product. Product Management Rules of Thumb 1: The Order of Magnitude Rule. The Challenge of Roadmaps.

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Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. And NOW” Sorry.

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Agile Feedback Software Analytic Tools Data Visualization 98

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. This is more effective than an employee handbook since humans tend to retain more information when they actively participate in something, as opposed to passive reading.

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Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Business of Software Conference

SEPTEMBER 10, 2018

What makes Business of Software Conference speakers so smart? Next up: Moesta’s Jobs-to-be-Done Handbook and Christensen’s Competing Against Luck. The post Here’s what our Business of Software Conference USA 2018 Speakers are Reading appeared first on Business of Software USA. This year’s book list is here.

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Software Review CTO Coach Research Software Fractional CTO 49

Modus Create

DECEMBER 10, 2024

For example, if you do a lot of in-house development, Scott suggests exploring tools that can help with code development and code review. Companies with mature software development functions arent necessarily equipped to develop AI. Gaining clarity on these questions ensures AI adoption delivers measurable impact.

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Reporting Tools Research Software Data Visualization Technical Advisors 40

The Secret PM Handbook

AUGUST 4, 2017

Create A Compelling Product Vision By Writing The (Amazon) Review First. How To Make Meaningful Estimates For Software Products , Part 2 , Part 3. There Is No “Product Owner” For A Commercial Software Product. Product Management Rules of Thumb 1: The Order of Magnitude Rule. The Challenge of Roadmaps.

Framework 150

Framework Product Manager Product Management Weak Development Team 150

Modus Create

JULY 21, 2020

In this blog post, we’ll review why, when, and how organizations should consider adopting Scaled Agile. There are lots of benefits to being the biggest, including tons of training and certification courses, mature templates, handbooks, and supplemental materials. Who shouldn’t? What does success look like?

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Agile Data Visualization Reporting Tools Research Software 103

Gainsight

NOVEMBER 23, 2020

GitLab is an open-source, code-collaboration platform for git repository management, code reviews, issue tracking, wikis, and continuous deployment tools, enabling users to create, review, and deploy codes. I transitioned to a software company focused on financial planning.

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User Testing Analytic Tools Reporting Tools Data Visualization 52

Intercom, Inc.

OCTOBER 21, 2021

The Guaranteed Customer Experience joins a growing list of works such as The Service Culture Handbook and Customer Service Tip of the Week – a book that brings together the 52 most popular tips from his weekly email blast. 46% of online Yelp reviews of Buc-ee’s mention the restrooms. It was about restoring my trust in the software.

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Customer Experience User Testing Customer Feedback Airlines 129

Arkenea

MARCH 15, 2025

In this article, well explore the key components of healthcare interoperability, including definitions from leading organizations like ONC and HIMSS, the challenges posed by data fragmentation and varied coding systems, and the critical role of Health Information Exchanges (HIEs). Want to get your HealthTech project off the ground?

Healthcare 52

Healthcare Reporting Tools Analytic Tools Software Review 52

Userpilot

APRIL 9, 2024

Known for its code-free onboarding flow creation, Appcues enables personalized in-app experiences focusing on user engagement and retention. Try Userpilot and Take Your Onboarding Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How can onboarding software improve the customer onboarding process?

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Gainsight

MARCH 9, 2020

As the authors of The Customer Success Professional’s Handbook , Ashvin and Ruben are two of the world’s foremost experts on the emerging customer success movement, its role in modern business, and best practices in both strategy and tactics. High maturity—Measure on financial outcomes for your company (e.g.,

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Reporting Tools Technical Review Data Visualization Customer Experience 52

Gainsight

APRIL 13, 2022

For instance, as your customers share their favorite experiences with the broader web community through online reviews, they’re also doing much of the marketing for you. In fact, some reports suggest online reviews have more than 6% more search weight in local searches. And it can be extremely effective marketing.

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Customer Experience Software Review Branding Reporting Tools 52

PMLesson's Ace the PM Interview

MAY 13, 2020

We highly recommend this book as it can serve as your handbook for every step of PM recruiting. Practice casing by reviewing and answering questions on Exponent's Practice Question and Answer forum. Aim to do 5 mock interviews per week while also reviewing your feedback and your own mock interview performance.

Technical Review 52

Technical Review Software Review Feedback Software Framework 52

Gainsight

JUNE 17, 2022

That means you can constantly review, adjust, perfect your plan, and pave a path to rapid growth. . Download “ Product-Led Success: The Professional’s Handbook ” now to learn more. . The post What to Measure for Product-Led Growth appeared first on Gainsight Software. User Behavior.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Research Software 52

Gainsight

AUGUST 5, 2022

In Gainsight’s book, The Customer Success Professional’s Handbook, the authors shared the essential skills that every CS professional should possess. Preparing and presenting executive reviews. The post The Path Beyond CSM appeared first on Gainsight Software. Building and using Health scores.

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Reporting Tools Feedback Software Technical Advisors Data Visualization 59

Userpilot

MARCH 18, 2021

You may be targeting content marketing professionals that need SEO software, and you have 1,000 accounts following you. In a survey conducted by Map My Growth , 50% of SaaS prospects admit that software solutions are difficult to use the first time. However, only 500 are content managers who have SEO specialists on their team.

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Feedback Software Research Software User Testing Customer Experience 52

Lenny Rachitsky

APRIL 20, 2025

For engineers and product managers: start using AI coding tools to modify existing codebases, not just for prototyping—this creates a competitive advantage while your colleagues are still figuring out the tools.

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Software Review Technical Review Data Visualization Development 84

Business of Software Conference

DECEMBER 14, 2023

As Gail Goodman said in her 2012 BoS talk, ‘ The Long, Slow SaaS Ramp of Death ’, these are all just mirages along the pathway to software company profitability. He connects this story to building a software company. You set the rules and write the handbook. How to Break This Rule: Make your own rules. This is liberating.

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Software Review Weak Development Team Customer Experience User Testing 64

Johanna Rothman

AUGUST 21, 2018

How to read and review other people’s work in Handbook of Technical Reviews. How to think about steering instead of controlling in the Quality Software Management series. I use the Fieldstone Method of writing, as in his Weinberg on Writing. I could go on, but I’ll stop here.

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Technical Review Software Review Leadership Agile 49

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? Subscribe for free to receive new posts and support my work. Are You Trapped in the Product Death Cycle? Here's How to Break Free!

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Product Research User Testing Customer Feedback Customer Experience 52

AB Tasty

MAY 23, 2025

EN 301 549 is the official European standard for accessibility of ICT (Information and Communication Technologies) products and services including websites, apps, documents, software, and hardware. WCAG is your production handbook it helps you plan things like lighting, stage layout, and how to ensure clear signage and smooth crowd flow.

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Research Software Technical Review Embedded Analytics User Testing 52

Modus Create

NOVEMBER 12, 2024

In fact, employee turnover due to inefficient onboarding costs businesses billions annually, impacting productivity, morale, and ultimately, the bottom line. Manual tasks and legacy systems delay essential functions like setting up workstations or providing access to necessary software. That's where automation comes in.

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Onboarding KPIs Feedback Software Research Software Customer Experience 40