Userpilot

APRIL 24, 2025

Skills Product strategy, fintech, internal platforms, startup leadership, user research, Agile methodologies, KPI development, community engagement, automation, and workflow optimization. How can Sanjeet benefit your company? He will drive product growth by combining data insight with user empathy.

Research Software

Arkenea

JUNE 28, 2025

Step #4- Set the metrics and KPI Every business has different goals and needs to track different metrics but defining them beforehand gives you measurability which is essential to track the success achieved and to get to product market fit quickly.

Analytic Tools

Gocious Blog

FEBRUARY 6, 2025

As a global product management leader, you now have access to the new KPI Sets and the KPI Roadmap , tools designed to help you measure and visualize the impact of your product roadmaps across regions and teams.

KPI

Userpilot

FEBRUARY 12, 2025

There are many ways to approach this, but my favorite is how Duolingo created a Markov model around their main business KPI (DAUs) to grow it. In the same way, you can start from your business KPI and then break it down into sensitive metrics you can act on.

Feedback Software

Product Talk

MARCH 12, 2025

They also have a KPI/Metric Tree that sits above their opportunity solution trees. He adds that he likes the KPI/Metric Tree because Flat lists (to me) always felt like a place where things go to die. Also, there is not always a clean place to fit opportunities in your current mental model of how the business works (KPI Tree).

Feedback Software

Userpilot

MAY 30, 2025

This mobile app marketing KPI helps you understand how efficiently your campaigns increase your user base. Catching crashes early helps you prioritize bug fixes and maintain your apps stability before more users churn. Crash rate formula.

Onboarding KPIs

Intercom, Inc.

JULY 15, 2025

Because CX Score is great for reviewing trends, we use it to measure week-over-week performance for both Fin and as a team wide KPI for human support. We exported the trends and conversation data back into an LLM for analysis, but without in-depth prompting the results were only okay. So, what have we found works?

Data Visualization

Userpilot

JUNE 1, 2025

Conversion tracking and Cloud Functions: mark any event as a KPI and trigger workflows like emails or reward grants the moment it fires. Audiences and user properties: blend traits like language with behaviors such as finished onboarding and sync those segments straight to Google Ads.

Data Visualization

Product Talk

AUGUST 6, 2025

So if you are looking for a tool to support opportunity solution trees , processing interviews, KPI trees, they’re fantastic. They really get my work and they’re building a pretty darn good tool to support discovery. Definitely check them out.

Artificial Inteligence

Mind the Product

JULY 8, 2021

This article will drive you through the journey on how to apply TTM KPI in your organization. Read more » The post Applying a ‘Time-To-Market’ KPI in product appeared first on Mind the Product. When it comes to implementing this for your product, there isn’t much information on how to do this. What is Time-To-Market?

KPI

Roman Pichler

JUNE 7, 2022

1 No Product KPIs. Listen to this article: [link]. Imagine that you have trained hard to run a half-marathon. Shortly after the start of the race, your smart watch stops working, and you discover that you didn’t bring your phone.

KPI

Mind the Product

OCTOBER 12, 2023

Srinath Kotela, Senior Product Manager at JPMorgan Chase shares insights on navigating KPIs for product managers. Read more » The post From conception to clarity: Navigating the KPI journey for product managers appeared first on Mind the Product.

KPI

The Product Guy

JUNE 29, 2020

Establish KPI’s early, communicate often, rally the troops and COMMUNICATE the product value you are delivering. Watch and learn more from product management expert, Kirsten Jepson.

KPI

The Product Coalition

JULY 1, 2022

Learn about the importance of mobile app KPI dashboards and copy dashboards from real mobile app product managers, engineers and designers. A key performance indicator (KPI) dashboard is a visual representation of data that quantifies how well a team is performing towards its goals. How do I create a mobile app KPI dashboard?

Data Visualization

Userpilot

JANUARY 15, 2024

With an abundance of product analytics to track, having a robust SaaS KPI dashboard is essential to monitor the metrics that matter most. What is a SaaS KPI dashboard? A SaaS KPI dashboard is an analytics reporting tool that helps SaaS companies monitor, measure, and improve the performance of their product or business.

Onboarding KPIs

Userpilot

JUNE 1, 2022

In this article, you will learn: What is a KPI in SaaS? KPIs vs. Metrics. Why is it so important to track KPI, metric, or measure? A key performance indicator (KPI) is a measurable value that shows how effectively a company is meeting key business objectives. When you add context to a metric, you get a KPI.

Onboarding KPIs

Street Smart Product Manager

SEPTEMBER 9, 2017

What’s the #1 KPI you should sign up for as a product manager? The post As a product manager, your #1 KPI should be business growth appeared first on Street Smart Product Manager. Those are interesting to track, but none of […].

KPI

Userpilot

FEBRUARY 5, 2023

Do you need some behavioral KPI examples to understand what metrics to track and why? Behavioral key performance indicators (KPIs) can help you understand user experience and measure feature adoption. TL;DR Behavioral KPIs refer to metrics that track and measure customer behavior and engagement with your products or services.

Onboarding KPIs

TryMyUI

FEBRUARY 11, 2022

A close look at key performance indicators (KPIs) and the impact they have on the efficacy of User Experience (UX). A great understanding about how KPIs can inform your UX research on both a qualitative and quantitative level. The post How to assess the efficacy of UX: KPI methods appeared first on TryMyUI Blog.

KPI

Alchemer Mobile

OCTOBER 21, 2021

And if I’m measuring on a specific outcome, let’s say like user growth, and an executive is measuring on a different ruler motivated by a different KPI or incentive structure, it’s really hard to reconcile those things because you’re measuring things differently. It’s an issue because you always measure yourself on your own ruler.

User Testing

The Product Guy

OCTOBER 4, 2019

Centralize KPI Reporting. The OKR approach doesn’t work without product KPI’s, and product KPI’s don’t work without measurements. Recently some executives questioned why one product KPI, that I track in my report, was moving very slowly. When I started at my company we had some product telemetry in place.

Reporting Tools

Alchemer Mobile

DECEMBER 27, 2022

It is an indispensable KPI because it indicates how many of your users have stayed loyal. . This metric is difficult to grow organically; therefore, retention numbers should be a major KPI from day one. Session length is a good KPI to use as a baseline for app engagement. Churn rate is the opposite of retention rate.

Feedback Software

Mind the Product

JUNE 8, 2018

He talked about the misunderstood term “customer” in the agile manifesto, and talked about the customer/vendor anti-pattern, the valuable/usable/feasible part of the product manager’s job, and that all of us should focus beyond the next KPI to hit. We should really care about the results we are generating for our companies and customers.

Agile

Roman Pichler

APRIL 13, 2021

But the second part, acquire an initial user base , would require the introduction of a new KPI in order to understand if the acquisition goal has been met. As I’ve already chosen user feedback , net promoter score , and referral rate , I would not add another metric at this stage.

Feedback Software

Mind the Product

SEPTEMBER 5, 2019

If you release a product or feature and start looking at the KPIs every waking hour, changing things on the fly when the KPI doesn’t immediately move in a positive direction, you will be acting against background noise and ruining any results by course-correcting against it. Picking the Wrong North Star Metric.

Data Visualization

Intercom, Inc.

NOVEMBER 14, 2018

This KPI is also referred to as Marketing Qualified Leads (MQLs). This KPI is also referred to Sales Qualified Leads (SQLs). New business KPIs. Our new business KPIs measure the growth we’re driving for the company by acquiring new customers. Ideally, the vast majority of your stage one opportunities convert to stage two.

Data Visualization

Mind the Product

MARCH 8, 2019

Define a KPI to track process. Build stuff and try to improve KPI. This can be counter-intuitive, as it means revenue isn’t a top priority in the short term, but in the long term it means the business will grow. How do you do this practically? Define the problem you’re solving. Build Conviction.

KPI

The Product Coalition

NOVEMBER 13, 2022

KPI-1 : Cycle time reduction. Let’s define the next set of KPIs. KPI 2 : # Insurance Carriers using the solution? —?Hypothesis: Hypothesis: 2 in year 1, 10 in year 2, 20 in year 3, 50 in year 4 KPI 3 : Annual Revenue? —?Hypothesis: Fast We hypothesized that the solution could reduce cycle time by up to 15 days.

KPI

Folding Burritos

FEBRUARY 13, 2018

Goals / KPIs. What’s the current status of our goal/KPI? When are our next releases happening? What progress are you making on them? Anything we need to be concerned about? . What have you released recently? How is it moving (vs target)? Why is it moving like that? Anything we should know or think about?

Data Visualization

The Product Coalition

JULY 1, 2019

In practice companies struggle with settling for just one top KPI, and with good reason. North Star Metric, One Metric, top business KPI?—?are these are the familiar Key Performance Indicators (KPIs): Revenue, Net Income, Paying Customers, Active users, etc. In healthy companies the NSM and the top KPI are highly correlated?—?they

KPI

Userpilot

OCTOBER 5, 2021

What are KPIs? KPI stands for key performance indicators , and they are a way for you to understand the performance against the key results that you have set. Let's tap into our examples again and look at how we might understand performance with a KPI example added: Real-world example: Objective: Reduce body fat %.

Onboarding KPIs

The Product Coalition

AUGUST 26, 2022

That conflict is easily manageable /if only that was so easy/ with introducing KPI/OKR adjustments for those departments and improving cross-functional processes. Do you have line employees’ KPI aimed at the metric you are cutting down? This will include KPI, SLA, and other second and third-order metrics that affect your project.

Analytic Tools

Mixpanel

MAY 27, 2021

With the right Growth KPI in place for active usage, you make a tangible impact on the business when you improve the number. Making that a Growth KPI would have shown a dip in your operation fairly early on, signaling a need for some changes. Step one is to define the Growth KPI in your analytics tool.

Data Visualization

The Product Coalition

FEBRUARY 14, 2023

A useful approach to providing clear business context is to build and maintain a KPI Tree, which is an easy-to-understand map of all the key KPIs rolled up from the lowest level to the top-line metrics (e.g.

Data Visualization

Mind the Product

MARCH 13, 2020

Using tools such as the Opportunity Solution Tree , a KPI tree, or even just a whiteboard and Post-Its, we can bring structure to user and stakeholder needs before we look at solutions – and avoid getting attached to our own biases.

User Testing

ProductPlan

AUGUST 17, 2020

CUSTOMER KPI: Reach. BUSINESS KPI: Reach as a % of Total Addressable Market (TAM). CUSTOMER KPI: Time to deal close. BUSINESS KPI: Maps to sales booking goals. CUSTOMER KPI: Time to the first use of the critical feature. BUSINESS KPI: Time to goal monthly recurring revenue (MRR). Phase 2: Evaluate & buy.

Onboarding KPIs

Mind the Product

NOVEMBER 16, 2018

At FreeAgent, as soon as a KPI goes red, a team can switch off whatever they’re doing and divert resource to fix it. Pulling these metrics and indicators together into a scorecard that is understood across the organisation, democratises the appreciation of where the product is.

Onboarding KPIs