Working across land and sea: Tips for remote communication
Intercom, Inc.
MARCH 9, 2020
Here are three tips – A.C.E. A ssume positive intent. If you read a message that seems negative in any way, give yourself a minute to respond and short circuit any swirl happening in your mind. A great start is to explore the >3,000 standard emoji available on most messaging platforms. Source: Matthew Cook.
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