Userpilot

MAY 17, 2025

Most advice on app retention strategies out there is copy-paste fluff. Youll hear the same generic list: improve onboarding, send push notifications, or show in-app messages. When I started digging into the retention strategies of successful mobile apps, I noticed a pattern. Did they come back the next day?

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

Userpilot

APRIL 30, 2025

This makes users feel that the product has tons of capabilities and is easy to use. Use referral programs to spread the word about your app The best growth strategy is a happy user who invites their friends. Increase app users with a referral marketing strategy. Create communities to engage mobile users.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

Userpilot

MARCH 30, 2025

According to a 2024 analysis , on average, over 95% of users who download a new mobile Android app abandon it within the first 30 days. This stark statistic underscores a simple truth: a solid mobile app engagement strategy is essential for your app’s success. Put simply, app downloads are great but insufficient.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Innovatemap

NOVEMBER 20, 2024

As tech companies navigate an increasingly AI-driven landscape, the role of differentiated, customer-centric messaging has never been more critical. With only 10% unaided recall from initial meetings, creating clear, repeatable messaging that others can articulate becomes crucial for sales success. Better yet, ask them what they think.

Product Marketing 52

Product Marketing Customer Feedback Customer Experience User Testing 52

Userpilot

JUNE 25, 2025

Let’s be honest: most app monetization strategies are outdated and even downright annoying to users. Between intrusive pop-up ads, strictly gated features, and endless upsells, users are over it, and churn rates reflect that. Now that we’ve got the basics, let’s go over the process of choosing your monetization strategy.

Analytic Tools 66

Analytic Tools Research Software Data Visualization Reporting Tools 66

UX Planet

JANUARY 22, 2025

Without a strong and consistent digital brand, financial institutions risk being overshadowed by nimble Fintech startups or tech giants like Apple and Google that excel in user experience. A strong digital brandensures: Customer Loyalty: A seamless and intuitive digital experience keeps customers engaged.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

Userpilot

MARCH 21, 2025

In this blog, Ill break down five mobile app optimization strategies that will help you. These strategies will help reduce churn, improve engagement, and maximize retention. Mobile app optimization is the process of improving an apps performance, usability, and engagement to keep users active and reduce churn.

Analytic Tools 59

Analytic Tools Feedback Software Research Software Data Visualization 59

Userpilot

NOVEMBER 27, 2024

Wouldn’t it be great to see all user interactions with your product as they happen? Think about all the insights you could gather to improve the user experience. Identify points of user frustration and friction Session replays allow you to see where users experience friction and diagnose the causes of their frustration.

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

Userpilot

MAY 17, 2025

Thats why one in four users drops off after just one session, often before they even get to experience the core product. This guide breaks down 7 mobile onboarding strategies that work, complete with real mobile app onboarding examples and tips on how to build a solid app onboarding process using Userpilot.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

Alchemer Mobile

FEBRUARY 21, 2025

In this post we explore how to effectively incorporate open text analysis into your CX survey strategy to unlock those deeper customer insights. Product Teams For product teams, open text analysis helps shape a customer-focused product roadmap that not only addresses user concerns but also improves engagement and drives revenue.

Customer Feedback 113

Customer Feedback Feedback Software User Testing Data Visualization 113

The Product Coalition

DECEMBER 2, 2021

Nothing from an app despite the likes of Deliveroo and Uber listing numerous similar results: This means that if your go-to-market strategy requires new people to find your information or content on a search engine and then to seamlessly start using your product?—?a In this situation, it is dependent on your users and their desired journey.

Research Software 179

Research Software Technology User Testing Strategy 179

Userpilot

APRIL 3, 2025

This is exactly why mobile in-app messaging matters, so your user experience doesn't end up feeling clunky and impersonal. This article will help with that, discussing nine best practices for improving your app messages. Why implement an in-app messaging strategy? What does that tell us?

Feedback Software 66

Feedback Software Analytic Tools Research Software Messaging 66

Alchemer Mobile

NOVEMBER 22, 2022

But this strategy is often counterproductive, and many users find intermittent notifications irritating and even offensive as an infringement of their personal space, and choose to delete those apps that they find nagging. Apps that are not user-friendly have no place in the fiercely competitive app market. Invasion of privacy.

Analytic Tools 246

Analytic Tools Feedback Software User Testing Customer Feedback 246

Userpilot

MAY 8, 2024

In-app messaging tools are powerful communication channels that improve app retention and enhance brand loyalty. As smartphones increasingly become central to the routine life of the modern person, in-app messaging enables you to engage your audience with just-in-time support. Intercom – best chatbot tool for in-app messaging.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Reporting Tools 105

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). To do this, we will analyze effective strategies and refer to some key successful studies. Are you thinking of implementing AI into your UX strategies?

Feedback Software 89

Feedback Software Research Software Analytic Tools Data Visualization 89

Userpilot

MARCH 30, 2025

For instance, Instagram has simple yet highly engaging features, such as endless scrolling, user-generated content, and consistent visual appeal, which is why it succeeded compared to apps like MySpace or Friendster. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Userpilot

SEPTEMBER 10, 2024

TL;DR Digital adoption : Ensure users extract full value from your product features by measuring active users, feature usage, and product stickiness. Customer onboarding : Enhance the onboarding process using personalized experiences, checklists , and in-app guidance. Creating a CES survey with Userpilot.

Data Visualization 111

Data Visualization Analytic Tools Feedback Software Product Research 111

The Product Guy

SEPTEMBER 12, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. A user researcher or other UX practitioner may group users by patterns in their behavior, both inside and outside your product. But they shouldn’t receive the same message about your new feature. Which message is more effective?

Research Software 273

Research Software User Testing Analytic Tools Product Research 273

Userpilot

JUNE 10, 2025

Everything points to one fact: mobile app owners with a substantial user base are better off focusing on retention over acquisition. Let’s explore nine strategies that successful companies have used to drive mobile app retention and revenue. Let’s explore some of these strategies: 1. After users experience their ‘Aha!’

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Experience 52

Roman Pichler

APRIL 5, 2022

For example, a product strategy workshop might have the objective to identify the key changes required to achieve product-market fit. Contrast this with a sprint review meeting , which might help you determine if users can easily sign up for the product. Assess product strategy and adjust if necessary. 1 Set an Objective.

Product Management 314

Product Management Product Manager Weak Development Team User Testing 314

Alchemer Mobile

MAY 17, 2022

A customer feedback solution is the combination of feedback methods, software, and strategy that a company implements to collect, analyze, and act on customer feedback. If a company has a complete and well-developed feedback solution, they can improve customer experience, reduce churn, and create a better product. .

Feedback Software 246

Feedback Software Research Software User Testing Reporting Tools 246

Userpilot

JULY 24, 2024

Launching a product without a well-defined product strategy framework is similar—you risk wasting resources without a clear path to success. So, how do you outline a product strategy framework that is the foundation of product-led growth ? Product strategies help you design and grow your products. Let’s get right to it.

Data Visualization 111

Data Visualization Framework Product Strategy Analytic Tools 111

Userpilot

DECEMBER 18, 2024

Unfortunately, the research backs this up, with a staggering 90% of users reporting that they stopped using an app due to poor performance. Basically, anything that ruins the user experience. UX analytics involves gathering, analyzing, and interpreting data about how users interact with your product or service.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

UX Planet

MAY 27, 2025

Authenticity goes hand-in-hand with every part of your digital experience. Whether its push notifications, in-app messages or customer support, every interaction should feel true to your brands purpose. Speed to adapt and exceed users needs is everything, and if the institution cant keep up, itll get left behind.

Finance 98

Finance Research Software Feedback Software Analytic Tools 98

Userpilot

AUGUST 2, 2024

TL;DR A go-to-market (GTM) strategy is a comprehensive plan that outlines how a company will launch a new product or service into the market and drive customer success. In most SaaS companies, PLG strategies are developed by a collaborative effort between sales, product, and marketing teams. Shorter sales cycle.

Feedback Software 105

Feedback Software Customer Experience Reporting Tools Product Research 105

Userpilot

AUGUST 1, 2024

Product marketing is the process of bringing a product to market, and a well-curated product marketing strategy is key to understanding customer needs and driving adoption. In this article, we explore the key steps product managers follow to create a successful product marketing strategy, including some successful real-world examples.

Research Software 105

Research Software Analytic Tools Product Marketing Product Research 105

Roman Pichler

JANUARY 8, 2019

While this approach works, I wastes the opportunity to innovate and create more value for the users and business. Wouldn’t it be great to make the product better, improve the user experience and add brand-new features? Otherwise you risk implementing an unvalidated and potentially incorrect strategy.

Product Research 224

Product Research Customer Experience User Testing Analytic Tools 224

UX Planet

APRIL 9, 2025

What is the monetization strategy? By the end of this step, you should be able to clearly outline the value the app provides to both the user and the business. Here are integral parts of visual & functional language: Onboarding Is the first-time user experience intuitive and welcoming? Are microinteractions (e.g.,

Framework 101

Framework Feedback Software Research Software Onboarding KPIs 101

Userpilot

SEPTEMBER 9, 2024

For each example, we’ll explore why it works and lessons that can help improve your marketing strategy. TL;DR Customer-led marketing is a strategy that puts the customer at the center of all marketing efforts, making their pain points , behaviors, and feedback the driving force behind decisions.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

Intercom, Inc.

MARCH 23, 2022

During the keynote, our Co-founder and Chief Strategy Officer Des Traynor laid out our core beliefs guiding the products we’re building and the kind of world we’re building for. Here’s a quick overview: Delivering an excellent customer experience is a must for all internet businesses. And yes, we’re sporting a refreshed look as well!

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Customer Communications Events Data Visualization Customer Experience 220

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! TL;DR Customer retention is your ability to keep users using the product. Here are 20 strategies to improve customer retention: Share customer testimonials and well-known customers to provide social proof and build trust. The result?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

APRIL 30, 2024

Wondering what a marketing growth strategy is? From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Start building your marketing growth strategy by setting goals. It integrates real-time feedback to adapt strategies.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

APRIL 22, 2024

TL;DR Product-led growth strategy is a business model where the product is the primary driver of engagement, retention, and acquisition. Some of the most important traits of a product-led growth model include customer-centric design, frictionless exploration, fast value, self-serve customer experience , network effect, and virality.

Feedback Software 104

Feedback Software Product Research Customer Experience Strategy 104

Roman Pichler

FEBRUARY 4, 2019

It can therefore be tempting to glance at your phone or smart watch to see if an urgent message has arrived while listening to someone. For example, the issues some users experience with the latest version of your product. A question like “We have all agreed that the current strategy is the right way forward, don’t we?”

Customer Experience 319

Customer Experience Information Books Positioning 319

Userpilot

APRIL 3, 2024

Prioritizing user experience optimization in product-led growth is crucial for creating intuitive, enjoyable products that retain customers and drive revenue growth. Continuous improvement through experiments is key in product-led innovation, ensuring products evolve in line with user preferences.

Analytic Tools 104

Analytic Tools Feedback Software Customer Experience Onboarding KPIs 104

UX Planet

MAY 25, 2025

So, if you want more than just another pretty siteand youre ready for practical, actionable strategies that actually boost the one metric that matters (conversion)youre in exactly the right place. The secret often lies in the art of User Experience design.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Alchemer Mobile

MAY 19, 2021

Customers are then able to access the Apptentive product suite to send ratings prompts, survey customers for product information, use Message Center for customer service, send notes to drive positive outcomes, and push customers to upgrade to the latest version of their app.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236