Roman Pichler

JANUARY 20, 2025

Product Strategy Discovery As its name suggests, product strategy discovery is about finding an effective product strategybe it for a brand-new product or an existing one whose current strategy is no longer valid. The business goals, finally, state the positive impact the product should achieve for the business.

Systems Review

Lenny Rachitsky

NOVEMBER 12, 2024

Shower them with positivity. So I keep a Notion database of feedback screenshots, charts, support tickets, links to Gong calls, Slack threads, you name it. Make it clear how much you welcome that proactivity. In the words of Max Eulenstein, co-head of product at Instagram: “Turn everyone into a mini-PM.

Product Research

Userpilot

APRIL 16, 2025

Early signals look positive, so you start rolling it out. Instead of feeling understood, they feel like just another name in the system. To maintain that standard, you need clear naming conventions, event tracking , and documentation that everyone can access. Personalization also breaks down.

Data Visualization

Lenny Rachitsky

JULY 13, 2025

The paradox of speed: why “building nothing first” can get you to product-market fit faster Where to find Jake Knapp: • X: [link] • LinkedIn: [link] • Website: [link] Where to find John Zeratsky: • X: [link] • LinkedIn: [link] • Website: [link] In this episode, we cover: ( 00:00 ) Introduction to Jake (..)

User Testing

The Product Coalition

OCTOBER 16, 2024

I’ve also found it helps to show the positive impact on other teams — customer implementation, for example. What they found valuable two years ago may no longer evoke positive feelings. So, in the spirit of arming you for the conversation, I asked around, and several big names are embracing the idea. Eliminate the bloat.

Roadmap

Product Culture

JANUARY 8, 2025

Subscribe to my weekly Nano-letter: Sign Up Subscribe to One Thing Weekly Name * First Name Last Name Email * Our Privacy Policy * You can change your mind at any time by clicking the unsubscribe link in the footer of any email you receive from us, or by contacting us at bruce@productculture.com.

Workshop

Messages that Matter

AUGUST 26, 2024

By naming two or three channel partners to the team you take the first step in a process that will involve partners in steps along the way to a final message that they had a say in its creation. Note to readers: If you don’t have a formal process for positioning and messaging, I can help you adopt the framework I teach and use.

Messaging

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. You can do this by calculating the percentage of positive responses (satisfied and very satisfied) you received. Similarly, sharing positive experiences is easier than ever before. CSAT Score Formula.

Customer Satisfaction

Roman Pichler

APRIL 7, 2025

Note that Ive decided not to state the names of the tools I found, partly as the AI landscape is changing rapidly and partly as you should research and select the tools that work best in your context rather than trusting my judgment. [2] 1] Below are four examples of how this can be achieved. Do the business and portfolio strategies guide it?

Product Strategy

Lenny Rachitsky

MAY 6, 2025

When you position yourself as the solution to their challenges—not just another candidate—the power dynamic shifts immediately. What’s the history behind this position? And how can I best show up for [name other team member(s)]? ” The weak response positions you as an applicant listing credentials.

Development Team Review

Userpilot

OCTOBER 28, 2024

True value lies in paying attention to what they say – both positive and negative. They started with Pendo , a big-name product management and digital adoption tool. Customer feedback can help you improve your user onboarding strategies. Take note that collecting feedback is only the first step. Pretty cool, right?

User Testing

Usersnap

JUNE 26, 2025

To change that, we partnered with David Pereira , a product leader & product coach who’s made a name for calling out “fake discovery” and showing teams how to course-correct with ruthless clarity. Teams run interviews, ship features, and sprint ahead – only to realize months later that nothing moved the business. Not alignment.

Product Research

UX Planet

JULY 17, 2025

Building with Cursor Cursor positions itself as an AI-native code editor, but it’s more than that. Export didn’t carry over naming conventions or styles. While Figma export worked, some structure (like consistent naming layers or reusable components) got lost in translation. That added a bit of rework during handoff prep.

Data Visualization

Userpilot

OCTOBER 31, 2024

Sentiment analysis tools : Software that analyzes customer feedback, reviews, and social media mentions to determine public sentiment (positive, negative, or neutral). If you’re short on time, refer to the summary table below: Tool name Best for… Free plan? Free trial? Product feedback software: Brandwatch.

Feedback Software

Userpilot

MARCH 17, 2025

Appcues A familiar name in the space, Appcues helps non-technical teams create in-app tours, announcements, and surveys without coding. star rating on G2, proof that most users feel positive about the product. It offers extra security, priority support, SLA, custom roles, and more. What users say about Appcues Appcues has a 4.6-star

Analytic Tools

UX Planet

FEBRUARY 6, 2025

This new model prioritizes interactive and emotionally resonant touchpoints and can be named Dopamine Banking. As the name suggests, it is used to create a little happiness boost in the brain using bright colors, playful shapes and patterns that evokes a sense of energy and excitement.

Banking

Lenny Rachitsky

MARCH 4, 2025

As I write out the answer to this question, I see that the key was getting enough positive signals in the early days (while the idea was an “ ugly baby ”) to motivate me to keep going. So there’s a tip: Find the folks who can give you the motivation to keep going.

Reporting Tools

Userpilot

NOVEMBER 7, 2024

Despite the many positives, Catalyst is lacking in the data visualization department. Best for : Go-to-market teams, namely sales, campaign management, and customer success. However, despite the positives, the tool does come with a downside: an extremely steep learning curve encountered by the majority of customers.

Data Visualization

Lenny Rachitsky

JANUARY 21, 2025

VS Code has established a strong position among engineers, with a 48% adoption rate. ” The customer support tool landscape shows similar patterns of established leaders, as Zendesk maintains its position as the primary support platform, with 29%. We’ll include GitLab next time to get a better sense of its use too.

Data Visualization

BrainMates

JULY 25, 2025

Broken rungs in the ladder: Fewer progression opportunities has led to a generally harder jump for product people from individual contributors to management positions. This is a break in the ladder for those organisations – even if the positions exit, the likelihood of someone progressing internally is severely hampered.

Reporting Tools

Usersnap

DECEMBER 20, 2024

Title: Introducing [New Feature Name]: Transforming Your Experience! For example: “Were thrilled to introduce [Feature Name], designed to help you [specific benefit, e.g., stay organized or work more efficiently]. Lets discuss the template in detail. Description: Start with a quick, user-focused explanation of the feature.

Data Visualization

Userpilot

MAY 17, 2025

For example, in some Asian cultures, directly criticizing an app might be considered impolite, leading users to give neutral or even positive ratings despite underlying issues. Adapt feedback collection to local markets Without localized feedback, you risk missing critical insights or misinterpreting user sentiment across regions.

Analytic Tools

Userpilot

MARCH 30, 2025

It takes work to build social proof, so here are the main channels to gather it: App Store reviews: Encourage happy users to leave positive reviews on the App Store and Google Play to improve credibility and discoverability. Including popular names like Hubspot, Atlassian, and Netflix. So signing up doesnt require any typing.

Research Software

Userpilot

APRIL 17, 2025

The design and format of your survey are crucial for a positive mobile experience. It involves including the user’s name in the introduction or within the question if you have that information. With that in mind, there are different factors to consider when creating mobile-friendly surveys.

User Testing

Userpilot

MAY 17, 2025

Platform fragmentation makes everything worse Youre not just dealing with different UI components: Youre dealing with separate SDKs, OS-level restrictions (hello, App Tracking Transparency), different lifecycle models, and even different naming conventions. Each event should have: A clear event name. A short description.

Data Visualization

Alchemer Mobile

JUNE 17, 2025

That’s why we’re thrilled to share that Alchemer has been named one of Inc. ’s Being named to Inc. ’s If you are interested in joining the team and seeing first-hand why we were recognized three straight years as a great place to work, check out our open positions here. What makes a workplace truly great? Alchemer is hiring!

User Testing

Userpilot

JULY 17, 2025

.” They frame sharing as a way to “get more done with your people,” which positions it as a productivity boost rather than a favor to the company. They include the full name of the person and team inviting you ( Antoine Milkoff has invited you to the NUMA team), which immediately answers, “Who is this? .”

Customer Experience

Userpilot

OCTOBER 10, 2024

Here are key takeaways: Automatically generating workspace names using user information removes unnecessary friction and makes users feel recognized. Giving users the option to practice through a demo or explore independently empowers them with control—creating a positive onboarding experience.

Onboarding KPIs

UX Planet

OCTOBER 22, 2024

Anyone in Product Ownership related discipline or those affiliated with Development, need to be aware of the time it takes to go through Research, Ideation, Iteration, before the subsequent steps of the Design Thinking process can occur (this impacts sales strategies, go to market strategies, communication outreach, just to name but a few tasks).

Research Software

UX Planet

MAY 27, 2025

Positive ideas are stronger than negativeones In the movie, Dom and his team choose to plant a positive idea in Fischers mind because it is much stronger than a negative one. Tell a story that illustrates your idea without naming it directly. Let them participate Instead of presenting the finished solution, lead a discussion.

UX

Userpilot

JUNE 30, 2025

This email sets a positive first impression, shows you value their time, and removes friction from those early steps. While the message is positive, I’d improve this with one tweak: embed a video from the founder explaining what users can expect from their premium subscription to provide a more personalized experience.

User Testing

Userpilot

JULY 17, 2025

Fresh value proposition: The “2x faster than before” promise introduces positive changes to the product experience. The new feature announcement email A feature announcement email, as the name suggests, informs users about new releases. Strong visual focus: The email design is scannable, engaging, and easy to read.

Onboarding KPIs

Userpilot

JANUARY 29, 2025

This three-dimensional view specifies that you need to provide better guidance about technical requirements to influence user behavior positively. Heres how some of the best-known names compare. Session recordings reveal users hesitating on the API key page, repeatedly clicking the help icon, and eventually dropping off.

Data Visualization

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis.

Research Software

Userpilot

JANUARY 29, 2025

Anthropic is the other household name in the space of the cutting edge of AI safety and research. This position requires the incumbent to travel for work 5% of the time. They are a great fit for the positions above and for your company, especially if you work on AI projects. Salary $385,000 $465,000 USD + offers equity.

Analytic Tools

Userpilot

JULY 24, 2025

Going beyond a first name can dramatically improve the impact of your communication. We just use their first name We tailor content based on product usage Our emails are not personalized Which metrics are you using to measure success? That dual path enhances positive customer experience and reduces churn.

Customer Experience

UX Planet

JUNE 13, 2025

No one to talk design with Not having like-minded people around you is one of the main downsides of being a lone design generalist — and it’s right there in the name. During hiring, the role might have been pitched as the first of many design positions to come, but that “many” may never materialize.

User Testing