our-team 
Mironov Consulting
JUNE 25, 2023
Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model. Last Product fit will probably be catastrophic. This
Intercom, Inc.
MAY 19, 2021
It’s a familiar problem for all companies that scale fast – how do you keep your core technologies manageable for the increasing number of teams that depend on them? This surfaced as an increasingly large percentage of our product teams’ time being spent on operations or deep diving into understanding our small set of core technologies.
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Intercom, Inc.
NOVEMBER 4, 2021
And lately, they’ve been quite busy with our brand refresh project. You partner with other teams, onboard new agencies, add more and more freelancers, and suddenly, there’s a new world of variables to consider while making sure your brand and communication stay consistent. Today it’s the turn of our Brand Studio.
Intercom, Inc.
FEBRUARY 22, 2022
At Intercom, we think deeply about how to deliver the safest, most secure experience possible for our customers and their customers. . As a SaaS business, Intercom is a data processor: our customers entrust us with their data, which we store and process on their behalf. Investing significantly in safeguarding our customers’ trust.
Speaker: Anne Steiner and David Laribee
As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction. It emphasizes engineers’ efficiency and satisfaction during the product development process.
The Product Coalition
MARCH 15, 2021
I wrote a variation of this for the various product teams at Whispir recently and then as fate would have it, a CEO I know reached out to me on LinkedIn asking the same thing?—?so It describes the ideal situation to work with teams to ideate solutions and provide a final recommendation on what to build. You want to focus on 4 things.
Intercom, Inc.
MAY 28, 2018
But a fairly simple example of how the Intercom bot, Operator , helped our sales conversations illuminates what we think that future might look like in practice. Above all, it was a poor experience for our existing customers. Enter our chatbot to help lead qualification. Enter our chatbot to help lead qualification.
Speaker: Beekey Cheung, Software Consultant, Professor Beekums, LLC
Most of our development teams hate providing estimates and many managers are starting to view them as unnecessary. As senior software leaders, how can we determine whether estimates are helpful or harmful to our teams? They have value in many cases but increasingly are fraught with peril.
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280 Group went above and beyond to help us transform our product management teams, and we look forward to continuing to partner with them as we evolve our business for the 21st century.” “We found a real partnership – not just a vendor coming in and giving us a training class.
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