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519: Product verification, most important of the 19 activities of product management – with Nishant Parikh

Product Innovation Educators

Product Roadmapping Once product positioning is established, product managers move into the more action-oriented activity of roadmapping. This planning phase requires careful consideration of multiple contextual factors that significantly impact how roadmaps should be developed and managed.

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An Organic Farm Startup Onboarding Strategy

The Product Coalition

I have some takeaways and learnings to share that I covered as a coach for their onboarding strategy. Create B2B onboarding strategy for a premium organic products for <Startup V> catering to niche user segment focused on wellness, health & lifestyle” Why was it needed to define the problem for onboarding strategy?

Startups 157
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The ultimate customer support tech stack for 2022

Intercom, Inc.

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

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TEI 334: Making product management effective regardless of the product emphasis in an organization – with Monika Murugesan

Product Innovation Educators

She focuses on portfolio roadmaps, innovation, strategy, and customer success. . The product managers report to a chief product officer or CEO and have a big-picture understanding of the company strategy, which they can relate to the product portfolio strategy. [6:24] Click here to download the Action Guide.

Outbound 200
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The support leader’s guide to proactive support: Provide help before it’s needed

Intercom, Inc.

The typical support “strategy” is to let common issues roll in for your support team to address. With the right strategy and proactive support tools – think Outbound Messages , Product Tours , Mobile Carousels , and Banners – you can alert customers to known issues, like delivery delays, bugs in your product, and website downtime.

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From Product Management Back to Strategy

The Product Coalition

As a product manager , you must understand strategy and business, but your responsibilities as well as your day-to-day activities are focused more on execution. Before we dive deeper into this I want to remind you again how I define the word product.

Strategy 148
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A Product Manager’s Approach to Building Integrations for SaaS Software

Mind the Product

Mailchimp, for example, has leveraged this strategy aggressively, and arguably was ahead of its competitors in pushing integration. In fact, integrations can often derail product roadmaps, so it is imperative for product managers to plan them well. Prioritize Long-term Roadmaps Ahead of Quick Hacks.