Product Management University

NOVEMBER 14, 2024

Agile is a great software development methodology but it has consumed product managers to the point where they have almost no capacity to do product management. The software world is starved for talent to create more usable products. Get ready to be pushed out of your comfort zone. Don’t get me wrong.

Product Management

Userpilot

OCTOBER 19, 2024

With the right release notes template, you can transform your software updates from snooze-fests into engaging content that keeps your users in the loop. Here are the most common types of release notes: Software release notes : These documents summarize changes made in a new software release.

Feedback Software

Business of Software Conference

JULY 31, 2025

What are you uniquely positioned to offer? This external layer helps you sharpen your positioning and spot market opportunities your competitors might miss. This article draws on excerpts from Jason Cohen ‘s talk, “ Building your Permanent Defensible Strategy “, at Business of Software Conference.

Strategy

The Product Coalition

OCTOBER 16, 2024

I’ve also found it helps to show the positive impact on other teams — customer implementation, for example. What they found valuable two years ago may no longer evoke positive feelings. However, I’ve found that an amorphous bucket of ‘roadmap health’ items with reserved capacity doesn’t always neatly tie out to value. Let’s face it.

Roadmap

Modus Create

NOVEMBER 7, 2024

Effective strategies for mitigating AI security and compliance risks As organizations rapidly adopt AI technologies—especially large language models (LLMs) like those offered by AWS Bedrock —it's crucial to integrate security measures throughout the software development lifecycle (SDLC). Below are some ways your organization will benefit.

Reporting Tools

Lenny Rachitsky

MAY 11, 2025

Removing hierarchical titles (making everyone “forward-deployed engineers”) reduced internal competition and politics, forcing recognition based on merit and impact rather than position. Where to find Nabeel S.

Research Software

Messages that Matter

AUGUST 26, 2024

It is the key to getting partners to embrace and amplify your B2B software product messaging. By working closely with your channel partners during the message creation processing, they will be in a better position to articulate it to their prospects. The framework was used to position and launch Windows 3.0,

Messaging

Userpilot

OCTOBER 20, 2024

Gamification onboarding and the right user onboarding software can turn your product experience into something enjoyable. Referral programs Referral programs are most effective when targeting loyal customers who already have a positive experience with your brand. But it doesn’t have to be that way.

Onboarding KPIs

UX Planet

MARCH 3, 2025

SaaS (Software as a Service)Websites Purpose: SaaS websites aim to convert visitors into users by showcasing the products value, features, andpricing. Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Website types and how to designthem 1.

Reporting Tools

Messages that Matter

JULY 11, 2024

It’s hard to imagine how eleven of the 20 vendors evaluated in my annual assessment of the Business Intelligence (BI) market have the same position as at least two competitors. Eight have “insights” positions. Three have “decision” positions. What is a position? First there are many different definitions of positioning.

Differentiation

UX Planet

OCTOBER 28, 2024

Why we never hired another designer After hiring our first designer — who, of course, was a generalist — we found ourselves in a curious position: Some days, it felt like we needed more designers, but on other days, we couldn’t quite justify why. After all, people like order. Designers have designed themselves out of the equation.

Research Software

BrainMates

JULY 2, 2025

In this article, we will explore the foundations of effective cross-functional collaboration, the common pitfalls to avoid, and how the right software can help your team execute more effectively. Marketing Team Marketing develops positioning and messaging for the new freemium experience.

Product Research

Userpilot

APRIL 24, 2025

They believe the traditional services delivery model is being disrupted, and that in the age of AI, every company should be able to get up and running on their CRM and deploy software to their teams within days. Below, Im highlighting 3 outstanding candidates who are ready for their next challenge.

Research Software

Userpilot

MARCH 17, 2025

In this post, Ill explain which interactive user guide software is the best fit for your company and needs. star rating on G2, proof that most users feel positive about the product. The interface is very user-friendly and the docs are very resourceful, especially for someone who had little experience with this type of software.

Analytic Tools

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. For example, the travel and events management software, Groupize, created an interactive assistant – G.G. True value lies in paying attention to what they say – both positive and negative.

User Testing

Userpilot

NOVEMBER 7, 2024

Best customer success software for startups and small companies. Best customer success software shortlist ClientSuccess – starting from $15,000/year. Common features of customer success tools Each customer success team always requires some nonnegotiables in any new software. Defining a customer success tool and other FAQs.

Data Visualization

People-First Product Leadership

NOVEMBER 5, 2024

Failing to incorporate AI considerations into product sense can lead to missed opportunities and eroded market position. Every , a media and software company, calls this approach “empathy engineering.” Drafting positioning and messaging to test with customers and determine the best fit. My favorite is Perplexity.

Product Research

Userpilot

OCTOBER 19, 2024

According to a Deloitte report , positive customer experiences can lead to a 140% increase in spending compared to negative ones. Instead, it involves several key aspects, including: Product functionality : The software solves the problems it was designed to solve. Similarly, sharing positive experiences is easier than ever before.

Customer Satisfaction

Product Innovation Educators

DECEMBER 30, 2024

This knowledge area covers: Developing and implementing product strategies Aligning product roadmaps with business objectives Identifying and prioritizing market opportunities Competitive analysis and positioning By mastering strategic thinking, product managers can ensure that their efforts contribute to the overall success of their organization.

User Testing

Modus Create

NOVEMBER 15, 2024

AI use cases are enabled by “intelligent applications” – software applications that incorporate generative, classification, and predictive AI models under the hood to power one or more of their features. A software engineer turned entrepreneur, Geg has two decades of experience, seasoned with optimism and a healthy appetite for challenges.

Research Software

Business of Software Conference

MAY 27, 2025

Think about it this way: when you’re trying to sell something, especially software, it’s easy to just show off all the cool things your product can do. Put yourself in their shoes: B2B buyers often haven’t bought software like yours before, and making a decision feels risky. This is like giving a product walkthrough.

Differentiation

Userpilot

FEBRUARY 24, 2025

They are a great fit for the positions above and for your company, especially when the position is a data-related one Spencer Koo Spencer Koo. Last 3 professional positions Senior Product Manager Vivun (20222024): Transformed a suite of disparate products into a unified platform, enabling a 25% increase in multi-product contracts.

Analytic Tools

Lenny Rachitsky

JANUARY 21, 2025

VS Code has established a strong position among engineers, with a 48% adoption rate. Participants consistently report that these tools offer something traditional presentation software can’t: creative freedom without complexity. We’ll include GitLab next time to get a better sense of its use too.

Data Visualization

Productside

APRIL 30, 2025

Your product isnt just the software your team is building. Invest in your positioning. Lead with data, and influence through stories. Use AI to enhance your worknot define it. And maybe the biggest mindset shift? You are a product, too. Sharpen your strategy. Clarify your value.

Product Research

Gainsight

DECEMBER 18, 2024

By embracing this trend, businesses position themselves to respond effectively to evolving customer expectations. The post The Future of Digital Self-Service: 5 Trends to Watch in 2025 appeared first on Gainsight Software. Learn More Explore more resources on how to enhance your self-service strategy with Gainsight.

Reporting Tools

Gainsight

NOVEMBER 21, 2024

We are very satisfied with the overall results and the positive experience we’ve had.” The post Demystifying the Implementation Journey: How Gainsight Makes Customer Success Simple appeared first on Gainsight Software. Learn More Want to learn more about what makes a best-in-class customer success platform?

Customer Experience

Userpilot

OCTOBER 10, 2024

The SaaS user onboarding process is the guidance that users go through from the moment they sign up for a software product. Giving users the option to practice through a demo or explore independently empowers them with control—creating a positive onboarding experience. What is customer onboarding in software?

Onboarding KPIs

Gainsight

FEBRUARY 27, 2025

After four years, she transitioned to the Customer Success Operations team and eventually assumed her current position as Customer Marketing Manager, where she oversees the advocacy program. The post Celebrating Black Voices in Customer Success With Gainsight appeared first on Gainsight Software.

Data Visualization

PMLesson's Ace the PM Interview

MARCH 4, 2025

Expect a high-level discussion of your background relevant to the role and what you’re looking for in your next position. 📖 Interested in preparing more in-depth for a role as a software engineer? Study with Exponent’s Software Engineering Interviews course.

Reporting Tools

PMLesson's Ace the PM Interview

MAY 15, 2025

📖 Interested in preparing more in-depth for a role as a software engineer? Study with Exponent’s Software Engineering Interviews course. Robinhood is also committed to hiring new grads for full-time positions, including its 18-month associate PM program.

Analytic Tools

Product Management University

JANUARY 9, 2025

The Value of Using a Jobs Dashboard to Drive Your Demo Most software sales demos follow the same formula a handful of slides telling buyers about your company followed by an overview of the product, and then you dive into the demo. Its the single biggest thing that leads them to believe your products are superior to the competition.

Demo

Userpilot

MAY 30, 2025

This guide breaks down what matters when choosing product tour software: which tools work across web and mobile, what kind of logic and testing you can build in, how granular the targeting gets, and whether youre paying extra for basic features. Appcues: Best mobile-first onboarding software with strong UI patterns. No web only.

Analytic Tools

Usersnap

DECEMBER 20, 2024

Impact: Summarize how this update positively impacts the user, e.g., With faster search capabilities, users can save time and improve productivity. Each term refers to documentation detailing software changes, helping users stay informed about whats new and improved. Try our Feature announcement template now!

Data Visualization

Userpilot

MAY 17, 2025

However, after testing with users, she discovered that having everything in Japanese made the app feel less natural, as the majority of software products in the country use a mix of Japanese and English terms. Pro tip: Integrate localization into your product development lifecycle from the start.

Analytic Tools

UX Planet

NOVEMBER 4, 2024

Positive impact of good usability Here are some benefits of providing a usable experience: Increased sales / transactions  — more usable online services means fewer people dropping out at each step. As with in-person testing, this methodology is known as synchronous testing as the moderator and participant are interacting in real-time.

User Testing