Alchemer Mobile

JUNE 11, 2019

If you’re a travel brand developing an app for your airline, hotel, rideshare, etc. Travel is hectic enough without having to deal with technology snafus, so let your app be a helpful tool rather than a hindrance to smooth travel. On top of that, the app becomes even more personalized when the customer is traveling.

Feedback Software 180

Feedback Software Travel Airlines Customer Experience 180

Userpilot

OCTOBER 28, 2024

Let’s explore nine market-proven user onboarding strategies that transform curious first-timers into loyal advocates who stick around long-term. Adopt an omnichannel customer engagement strategy Remember the last time you tried reaching out to a company, and they only had email support? Frustrating, right?

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Krishna Madhuvarsu Director of Product Strategy, Oracle Inc.

Analytic Tools 225

Analytic Tools Research Software Product Strategy CTO Coach 225

Userpilot

MAY 17, 2025

Most advice on app retention strategies out there is copy-paste fluff. When I started digging into the retention strategies of successful mobile apps, I noticed a pattern. In this post, Ill break down 8 strategies that move the needle, with real examples from apps that have figured it out. Did they come back the next day?

Feedback Software 76

Feedback Software User Testing Strategy Customer Experience 76

UserVoice

AUGUST 16, 2016

Let’s use a hypothetical example — a space travel. Sales, operations, technology… all of it should be working toward a common vision. So, if the vision isn’t the responsibility of the product team, what is?

Vision 212

Vision Product Strategy Travel Roadmap 212

Alchemer Mobile

DECEMBER 8, 2022

However, we don’t necessarily recommend this strategy because ultimately, you want to use the Love Dialog at strategic points to gain insight into the customer experience rather than just superficially boost your metrics. Travel industry customer sentiment findings. Media/Entertainment. This tells us a few things. So, you’re not alone.

User Testing 246

User Testing Customer Feedback Data Visualization Customer Experience 246

UX Planet

MARCH 29, 2025

Written by MaryMoore If youre new to UX design and havent considered strategy yet, now is the time to start. Youre probably thinking, Ill figure it out as I go along, or, Do I really need a strategy? What Exactly is UX Strategy? On the other hand, UX strategy delves into the rationale behind decisions.

Feedback Software 66

Feedback Software UX Weak Development Team Research Software 66

The Product Coalition

JANUARY 12, 2021

Before you get started, read up on marketing strategies so you can be in the know and at the cutting edge of the marketing scene. Using the following ways to improve your digital marketing strategy, we’ll help you stay ahead of your competition, and meet your goals for customer acquisition and revenue.

Marketing 171

Marketing Strategy Advertising Customer Experience 171

UX Planet

JANUARY 29, 2024

TimeTrek: Crafting a Time-Travel Experience — UX Case Study Imagine if you could travel to any time and place on earth. Brief To build an experience for the users to discover a time & place and book a time travel trip on the mobile app. Strategy: Capture the user’s interest right from the start with tailored content.

Customer Experience 97

Customer Experience Travel UX Feedback Software 97

The Product Coalition

JUNE 9, 2023

Discover six proven strategies to enter the field without experience. Continue reading on Product Coalition »

Travel 148

Travel Product Management Product Manager Management 148

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. Meanwhile, a robust product strategy lays the roadmap to achieve that vision. Thank you for reading so far!

Vision 148

Vision Product Research User Testing Roadmap 148

Userpilot

MAY 17, 2025

This guide breaks down 7 mobile onboarding strategies that work, complete with real mobile app onboarding examples and tips on how to build a solid app onboarding process using Userpilot. This strategy is ideal for apps with a strong core action, like sending a message, completing a task, uploading a file, or creating content.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools User Testing Customer Experience 66

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. While salary increase is a complex subject with variables outside of our control, I believe that having a clear product roadmap and strategy is every Product Manager’s responsibility. Research article.

Framework 345

Framework Agile User Testing Research Software 345

The Product Guy

OCTOBER 1, 2018

You have to work with different stakeholders to define the product vision and strategy, define the set of features that the product will have and figure out a rollout plan. Define Product Vision and Strategy. On his free time he enjoys tinkering with hardware, traveling and aerial photography. More About The Product Mentor.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

Roman Pichler

APRIL 13, 2021

To select the right KPIs, I recommend taking the following three steps: First, use the user and business goals in the product strategy to select an initial set of indicators. This, of course, assumes that you have a validated product strategy and a realistic product roadmap in place. Think of driving a car.

Feedback Software 280

Feedback Software Data Visualization Analytic Tools Research Software 280

Roman Pichler

JULY 20, 2016

Describe and validate the product strategy —the path to realise your vision—before you create your roadmap and decide how the strategy is best implemented, as the following picture illustrates. I like to use my Product Vision Board to develop a valid product strategy. 2 Do the Necessary Prep Work. 7 Know When to Show Dates.

Roadmap 368

Roadmap Agile Technical Review Weak Development Team 368

The Product Guy

AUGUST 13, 2020

It also aligns with the business strategy of a company to make sure the resource and priorities are allocated to the right place. In my spare time, I love traveling, watching Broadways and spending time with friends and family. The strategic view defines the end goal of a product or a set of product portfolio and put it in perspective.

Product Management 407

Product Management Product Manager Research Software Feedback Software 407

Product Innovation Educators

JULY 27, 2020

In the discussion, we role-play using FAST to solve problems I have had as a frequent traveler — something most of us are doing far less of now but will return to eventually. We can add other market segments to the diagram, like how we would solve problems for travelers with kids. Her name is Jeannine Siviy. Bonus Question. [35:58]

Research Software 245

Research Software Healthcare User Friction Travel 245

The Product Coalition

DECEMBER 8, 2021

Voice search in the travel and hospitality industry has switched the way people search for information. Let’s look ahead to the future voice search applications in the service-oriented industry as hospitality and travel. It will help to improve the results of information search massively, especially during travelers’ stay.

Reporting Tools 178

Reporting Tools Data Visualization Research Software Travel 178

The Product Coalition

JULY 25, 2022

How I came to realize product strategy doesn’t exist in isolation “Two roads diverged in a wood and I?—?I I took the one less traveled by, and that has made all the difference.”?—?Robert So what exactly is product strategy? How I defined product strategy would define my professional career. I snapped out of la la land.

Product Strategy 146

Product Strategy Strategy Product Research Product Management 146

Userpilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Alchemer Mobile

APRIL 28, 2021

Travel apps ratings and reviews were around or slightly lower than macro app averages. While concerning, this is a solvable problem for mobile teams in 2021 as people slowly begin to travel again. These teams clearly understand that when consumers reach out, responding to understand and act on emotion is the best strategy.

Feedback Software 234

Feedback Software Systems Review User Testing Travel 234

Intercom, Inc.

AUGUST 1, 2019

But although it’s inspiring to look at the paths other companies have successfully traveled, you also run the risk of ending up at the exact same destination. This week, I invited Michael to come on the show and tell us about their growth strategy. Is that part of the strategy as well? billion dollars. Short on time?

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

The Product Coalition

JULY 19, 2022

Let’s discuss ways to build strategies for high-value customers and work towards establishing a great product experience Who are high-value customers High-value customers are users who have already subscribed, signed up to your product, or own some of your products if you have many products in your ecosystem.

User Friction 148

User Friction Customer Experience User Testing Customer Feedback 148

The Product Guy

AUGUST 10, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. For example, if survey participants for a tourism app say that they hardly ever travel, and their goals are very different from the goals of the people who travel frequently, use a persona for these “virtual tourists” to communicate that you are designing for actual tourists.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Roman Pichler

NOVEMBER 12, 2019

What’s more, the product people would occasionally visit the development site, and development group members would travel to product management from time to time. Despite its focus on reducing travel expenses, most people involved the development effort were collocated at one site in the US. Unfortunately, things didn’t go to plan.

Weak Development Team 210

Weak Development Team Customer Experience Technical Review Product Research 210

Roman Pichler

NOVEMBER 12, 2019

What’s more, the product people would occasionally visit the development site, and development group members would travel to product management from time to time. Despite its focus on reducing travel expenses, most people involved the development effort were collocated at one site in the US. Unfortunately, things didn’t go to plan.

Weak Development Team 210

Weak Development Team Customer Experience Technical Review Product Research 210

The Product Guy

JUNE 20, 2019

This is achieved through aligning vision and strategy and communicating that alignment relentlessly. Again, this is where having an alignment of strategy at the company and product levels is useful. Terri is the Product Manager at Wetu, a rapidly expanding software provider to the travel industry. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

The Product Coalition

NOVEMBER 1, 2022

Digitalization has transformed the way people live, work, and travel. However, people find it hard to identify how tourists spend on travel and other leisure activities in a savvy-tech world. Understanding consumer behavior in tourism in the digital transformation has been critical for travel agencies and hoteliers.

Research Software 140

Research Software Feedback Software User Testing Travel 140

Intercom, Inc.

APRIL 29, 2020

I shared how we’re navigating these big changes, from the immediate impacts on customers, to the implications for our marketing and product plans, and, finally, to our customer communications strategy. And if your customer’s context has changed, as it has so dramatically in the current situation, then your strategy must evolve as well.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

The Product Coalition

OCTOBER 12, 2020

In our world, this would have been considered a great product strategy. If Ford’s strategy would have stayed at the highest level of “selling a car”, marketing could have only talked about the generic qualities of cars (get faster from one place to another, and don’t clean after your horse).

Product Strategy 122

Product Strategy Strategy User Testing Product Research 122

Product Innovation Educators

MAY 25, 2020

The strategies the Disney Head of Innovation used to bring products customers love to life. 20:01] What strategies can we use to find customer insights? The strategies the Disney Head of Innovation used to bring products customers love to life. 20:01] What strategies can we use to find customer insights?

User Testing 219

User Testing Product Research Data Visualization Customer Feedback 219

Alchemer Mobile

MARCH 16, 2021

In response, teams across all industries need to rethink their mobile feedback and engagement strategies to meet rapidly-shifting marketplace changes. App categories include Media and Entertainment, Finance, Food and Drink, Healthcare, Personal Services, Shopping, Travel, Utilities, Business Services, and Education.

Data Visualization 246

Data Visualization Reporting Tools Feedback Software User Testing 246

Alchemer Mobile

MAY 21, 2019

We took exclusive new data from our 2019 Mobile Customer Engagement Benchmark Report and segmented it by different app categories, including as Food and Beverage, Media, Retail, Travel, Lifestyle, and Finance.

Webinar 37

Webinar Feedback Software Data Visualization Travel 37

The Product Guy

MAY 30, 2019

If the wider strategy is unclear, high-level outcomes should be discussed with leadership first. Adding that when we think about which problem to solve, it is beneficial to extend our thinking beyond outcomes and to think of the overall company’s strategy: Where does our company fit in today’s market? The high-level direction (e.g.

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

UX Planet

JANUARY 10, 2025

We want to buy everything from fragrances to dinner with friends to traveling the world. Behavioral science and persuasive techniques can offer valuable insights and practical strategies to bridge the gap between intention and action. Human wants are insatiable.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Roman Pichler

MAY 1, 2019

Additionally, reduce the amount of travel that takes place in order to develop the product, particularly flights as these cause high carbon emissions. Personally, I’ve found that video calls can often make it unnecessary to travel. That’s not only good for the planet; it also helps your company save money.

Artificial Inteligence 268

Artificial Inteligence Customer Experience Travel Data Visualization 268