The Product Guy

AUGUST 10, 2017

Guest Post by: David Parmelee, Digital Strategy Consultant. A software product could overemphasize a feature that its own team just wanted to build. Teams working on products for consumers can recruit survey participants or interviewees online by running ads on their social media channels or ordering results from a survey panel.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

The Product Coalition

AUGUST 3, 2023

How to Achieve Success in Your Product Strategy In today’s rapidly evolving market, having a clear product vision and a well-defined strategy is essential for the success of any tech product. A compelling product vision is a guiding light, providing direction and purpose to the development process.

Vision 148

Vision Product Research User Testing Roadmap 148

Roman Pichler

JUNE 4, 2018

Embracing new technologies like machine learning, micro services, big data, and Internet of Things (IoT) is part of that change, as is the introduction of agile practices including cross-functional and self-organising teams, DevOps, Scrum, and Kanban. Determine the Right Learning and Development Measures.

Product Manager 258

Product Manager Product Management Weak Development Team Management 258

Lenny Rachitsky

MAY 22, 2025

Earlier in his career, he built and scaled products at Google (Gmail Mobile, Hangouts), Microsoft, and travel unicorn Agoda. ” Mayur literally moved his desk to whichever team had the biggest 10x upside—or downside—at that moment. so no decision waited more than 24 hours.

Product Research 79

Product Research Data Visualization Research Software Feedback Software 79

Mind the Product

MARCH 9, 2017

They connect travelers to travel agents for hotels, restaurants, and any other travelling needs. They tend to be very good at product development, coding, and A/B testing. While it is extremely important to know where your expertise lies, it is also important to know how your team members perceive you.

Weak Development Team 100

Weak Development Team Product Research User Testing Travel 100

Userpilot

SEPTEMBER 30, 2024

What is a messaging strategy? A messaging strategy is a marketing framework /plan that outlines how your brand communicates its key messages and unique selling proposition to its target audience. Why should you have a solid messaging strategy? This helps you stand out and connect more deeply with your target market.

Messaging 111

Messaging Research Software User Testing Analytic Tools 111

Roman Pichler

JUNE 6, 2023

Sue, the Scrum Master , wanted to help the development team get better at sprint planning. But the team still over-commits and under-delivers. Pete, the marketer, agreed to rework the marketing strategy to support the next major release. Have you been travelling lately? But this is hardly a recipe for success.

Construction 187

Construction Customer Feedback Framework User Testing 187

Sachin Rekhi

DECEMBER 6, 2021

We experience these effects everyday when we use products like Uber, where the more drivers who join, the shorter your wait times; Slack, where the more team members that join, the quicker it is to communicate with more of your colleagues; and Airbnb, where the more travelers that join, the better the listing reviews. Tipping Point.

Weak Development Team 171

Weak Development Team Customer Experience User Testing Customer Feedback 171

Userpilot

MARCH 30, 2025

Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Complex onboarding: 74% of users abandon an app after a poor onboarding experience. Poor UX: If your app is difficult to navigate or lacks a clear layout, users wont hesitate to abandon it.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

Mind the Product

JANUARY 21, 2020

If you work alongside Bristol-based product strategy and UX consultant Joe Leech then chances are you’ll also work alongside his dog Little Dude. The fox terrier travels everywhere with him – to London once a week, wherever it is, where Joe goes, he goes. At the moment, one is in the US, two are in London, and one is in Cardiff.

Banking 167

Banking Weak Development Team Workshop Customer Experience 167

Intercom, Inc.

JUNE 13, 2018

To do that, it’s not enough to replicate textbook marketing strategies. That means from day one, your strategy to meet and spend time with your audience is about dividing and conquering. Get comfortable traveling to your audience rather than expecting them to come to you. When resources are low, impact is key.

Events 205

Events Branding Customer Experience User Testing 205

The Product Coalition

JULY 29, 2021

Complexity Does Not Need To Look Complex Photo by Karina Zhukovskaya from Pexels You are still on a high from developing that elegant Product idea that would solve all your users’ problems. People working with you daily have traveled that bumpy road by your side. But the investment is high and you need to convince the higher-ups.

Weak Development Team 158

Weak Development Team Construction Data Visualization Customer Experience 158

Product Talk

JANUARY 19, 2022

I teach teams that business outcomes are derived from your business model. My business model formula looked something like this: # of teams in my coaching program x price per team. Increasing the number of teams that I coach would increase both revenue and impact. I can only work with so many teams at once.

Product Research 261

Product Research Workshop Weak Development Team Books 261

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Start designing your strategy by clarifying the business goals.

Research Software 104

Research Software Analytic Tools Feedback Software User Testing 104

The Product Coalition

FEBRUARY 24, 2023

The Scribe Product Owner A scribe is like a really poor waiter in a restaurant. A scribe just takes your order regardless, of whether it’s a good or a bad idea, they don’t add any value. A coping strategy is if you are a proxy or a scribe or even a business representative, become a developer on the team.

Weak Development Team 148

Weak Development Team Customer Experience Vision Data Visualization 148

Userpilot

JULY 29, 2019

When I started my first business 6 years ago (which has miraculously survived until this day) I didn’t even have a clue what “market or product positioning or product positioning strategies” were. Decide on whom you want to target before designing your product, creating your website, and your communication strategy.

Feedback Software 104

Feedback Software Positioning Reporting Tools Strategy 104

The Product Coalition

JANUARY 3, 2020

The Hard Thing About Hard Things) At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. So, it was natural that we should want to develop a talent growth plan for our people.

Feedback Software 104

Feedback Software Product Research Research Software Weak Development Team 104

The Product Coalition

JUNE 9, 2021

That approach works fine until your sales team gets on the phone to tell a customer about the Next Big Thing. When you define a roadmap as a group of project commitments, you’ve set your team up for failure. The steps outlined in this article will help your product team to frame the conversation. So why build a roadmap at all?

Vision 155

Vision Roadmap Customer Experience Weak Development Team 155

The Product Coalition

SEPTEMBER 21, 2023

Creating Product Outcomes: What I’ve Learned From The Soccer Pitch “Great things in business are never done by one person; they’re done by a team of people.” — Steve Jobs Soccer is more than just a game for me. Much like product teams, soccer teams require teamwork, an adaptable strategy, and a shared goal — to win.

Roadmap 147

Roadmap Onboarding KPIs Customer Feedback Customer Experience 147

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 In the past, people used to plan their trips through travel agencies?—?but 98% of travelers carry their smartphone with them throughout their journey.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

The Product Coalition

OCTOBER 13, 2021

To stay competitive in this new environment, tech-savvy C-levels put advanced technologies in the center of their winner-takes-all strategies. from insecure cryptography to weak passwords ? QA teams test the app’s functionality on the range of OSs, browsers, and devices. and ensures high protection of users’ sensitive data.

User Testing 147

User Testing Product Research Testing Weak Development Team 147

Intercom, Inc.

APRIL 5, 2018

Our chat covers how gaming principles influenced her growth experiments, her team’s most successful retention tactics, and much more. Adam: How was the transition from classic marketing to working more with designers and engineers on the growth team? What follows is a lightly edited transcript of the interview.

Customer Experience 223

Customer Experience User Testing Customer Feedback Analytic Tools 223

UX Studio

MAY 29, 2018

But team building retreats can do exactly that. Every six months, our whole UX team travels to a remote location in Hungary’s countryside for two days to have fun and decide together about our big goals. These team building retreats play an important part in UX studio’s culture. Bold proposal, right?

Weak Development Team 88

Weak Development Team Workshop Travel UX 88

Userpilot

FEBRUARY 18, 2021

The term “growth hacking” was coined by Sean Ellis in 2010 after he used this strategy to ignite unstoppable growth for Dropbox, LogMeIn, and other successful startups. The marketing team is responsible for awareness and acquisition, the sales team — for revenues, and the product team — for retention.

Customer Experience 111

Customer Experience User Testing Customer Feedback Weak Development Team 111

Modus Create

JANUARY 15, 2025

Gartner estimates that through 2025, at least 30% of generative AI projects will fail after PoC due to poor data quality, inadequate risk controls, escalating costs, or unclear business value. Greater resource demands: Developing, training, and scaling AI systems can stretch budgets and overwhelm teams.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Data Visualization 40

Userpilot

MAY 1, 2024

Before starting his own venture, Lenny worked in the product and engineering teams of companies like Airbnb and Neustar. Renowned for his tenure on Airbnb’s product team, Lenny’s professional journey truly began in 2010 when he served as the CEO of a budding startup named “Localmind.”

Feedback Software 102

Feedback Software Analytic Tools User Testing Customer Feedback 102

Userpilot

JANUARY 29, 2025

As Lead Product Manager for Core Product, youll oversee state-of-the-art technologies, collaborate with top-tier engineers, and develop products that shape the industry. Who would be a bad fit for this job? PMs unfamiliar with highly technical teams and projects. Who would be a bad fit for this job?

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence User Testing 52

Pragmatic Marketing

NOVEMBER 9, 2009

While software development teams have been moving toward agile methods for years, many product managers are only now becoming aware of it. An agile approach applies collaborative and continuous improvement concepts to software development. It seems that agile teams do everything in a new way. What is a product owner?

Weak Development Team 70

Weak Development Team Agile Research Software Reporting Tools 70

Userpilot

NOVEMBER 30, 2023

A market gap can be caused by missing functionality or poor user experience. Tracking user behavior in-app enables product teams to find ways to improve product experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

User Testing 105

User Testing Data Visualization Feedback Software Research Software 105

Andrew Chen

OCTOBER 17, 2017

It turns out that there are a couple key moves to make this happen, and today I’ll highlight some of the main strategies with examples across the past few decades: Expand into new geographic markets. Marketplace companies often end up employing teams of “launchers,” a specialized ops role focused on cracking new cities.

Weak Development Team 0

Weak Development Team Technical Review Data Visualization Travel 0

Usersnap

MARCH 8, 2021

Adrian worked for many companies in customer service and customer experience teams and helped many successful companies in the US to grow their business. companies lose ~$70B a year due to poor customer experience. About Adrian Brady-Cesana. About CXChronicles. It’s worth it. CX’er Huddle – April 7th, 2021.

Feedback Software 98

Feedback Software Customer Feedback User Testing Weak Development Team 98

The Product Coalition

JUNE 17, 2019

For many years CSSSR has been developing IT systems for the biggest online banks, witnessing their success firsthand. This experience has led to several key insights: You Don’t Need a Large IT Department “We operate in small teams. To begin with, the development of new functionality requires considerable resources, including people.

Banking 113

Banking Development Team Review Software Review Technical Review 113

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

UX Planet

OCTOBER 8, 2024

It involves dictating the product’s overall ‘macro’ content strategy and micro-managing the subtler details like how specific calls-to-action or notifications are worded and phrased. If not, it has a ‘bad UX’ and is unlikely to be successful. Before we dive deep into our hand-picked examples, let us clear the basics.

UX 104

UX Data Visualization Research Software Analytic Tools 104

Gainsight

SEPTEMBER 8, 2021

Organizations create Customer Success teams to increase Net Revenue Retention, and we’ve recently published research showing that NRR drives valuation. But, then, organizations find that the baseline impact of simply having a CS team eventually plateaus–your NRR stagnates. You may also look outside the CS team.

Reporting Tools 105

Reporting Tools Data Visualization Marketing Analytic Tools 105

ProductPlan

NOVEMBER 15, 2022

Regardless of whether you’re building products for software, hardware, or services, product managers of every stripe are considered the driver of a product’s strategic development and the single source of truth for questions, requests, and feedback related to their products. Software PMs are able to manage the scope of the product.

Feedback Software 94

Feedback Software Analytic Tools Research Software User Testing 94

The Product Coalition

MAY 9, 2020

Emerging Product Strategy Product Management in the Time of COVID Part I: Stopgaps & Scaled Retention Strategies This first article in the series highlights customer retention strategies for products adapting to changes in customer behavior. one of our developers asked. What are we going to do next?

User Testing 90

User Testing Product Research Customer Experience Customer Feedback 90