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Reversing Teresa Torres’ “Opportunity Solution Tree” to find the “why” behind solutions 

Mind the Product

Discover the value of the Opportunity Solution Tree framework for uncovering insights behind a solution. Learn how to align your team and ensure successful outcomes in just a day or two. Read more » The post Reversing Teresa Torres’ “Opportunity Solution Tree” to find the “why” behind solutions appeared first on Mind the Product.

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491: Product Design & Development: Fifth of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

How product managers can master product design & development Watch on YouTube TLDR This article explores the crucial role of product design in product management, focusing on ideation and concept design tools. It covers various ideation techniques such as SCAMPER, brainstorming, mind mapping, storyboarding, brainwriting, Six Thinking Hats, Delphi, ethnography, Day in the Life, empathy analysis, personas, and customer journey maps.

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Balancing budget for user testing in product management: three case studies

Mind the Product

Katarzyna Malecka shares user testing strategies for all budgets, including 3 case studies and key insights to improve product development. Read more » The post Balancing budget for user testing in product management: three case studies appeared first on Mind the Product.

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Navigating the Valley of Death: About Deep Tech Product Management

The Product Coalition

Sometimes investing in deep tech requires truly innovative product management strategies and frameworks. In the ever-evolving landscape of technology, a transformative trend has emerged: A surge venture capital and corporate investments in deep tech. This paradigm shift signifies a strategic move by investors, acknowledging the immense potential and disruptive power of deep tech innovations.

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10 Rules for Managing Apache Cassandra

It’s no surprise that Apache Cassandra has emerged as a popular choice for organizations of all sizes seeking a powerful solution to manage their data at a scale—but with great power comes great responsibility. Due to the inherent complexity of distributed databases, this white paper will uncover the 10 rules you’ll want to know when managing Apache Cassandra.

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What Is Loyalty Segmentation? The Ultimate 2024 Guide

Userpilot

Loyalty segmentation helps you to tailor products, support, and marketing efforts by categorizing customers based on their loyalty levels. In other words, it lets you recognize and address each customer’s unique needs, making them feel valued and appreciated. Want to learn how to design an effective loyalty segmentation strategy and boost customer retention ?

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On saying no

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more help, check out my PM recruiting service (helping you hire Sr. PMs and VPs of Product), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), and my swag store (great gifts for your favorite PM, or yourself!).

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Guide to Writing an Effective Problem Statement

ProductPlan

For product teams, having a well-defined and researched problem statement can be crucial to the success of their product development. But how exactly do you create one? Product teams should start by considering the components of a problem statement. Key Components of a Problem Statement Problem : Outline what the problem appears to be. What problem do you hypothesize you can provide a solution for?

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12 Different Types of Customer Support For SaaS Companies

Userpilot

Customers aren't all the same, so you need different types of customer support to address the needs of different kinds of customers. Some may call you when in trouble, while others want to fix it without interacting with you. As a result, you need variety in your customer service solutions to properly assist each customer. This article explores 12 of the most important customer support types and how to approach them to consistently deliver outstanding customer experiences.

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Building AI Products: Lessons Learned About The Nuances

The Product Coalition

Both AI and non-AI product managers leverage the same core product management skills. But what are the subtle differences?

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How To Manage Multiple Product Teams For Successful Development & Delivery

Speaker: Leslie Grandy, Product Executive & Drew Weaver, Senior Program Manager

Effective management of multiple product teams necessitates a skillful coordination and guidance with the objective of aligning efforts towards shared goals. This entails constant communication, efficient task management, and ensuring that each team aligns with the broader organizational objectives. We can think about this like conducting an orchestra, where diverse efforts are harmonized toward a unified outcome. 🎯 Proficiency in these skills empowers product managers to navigate comple

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Inspire resilience: 6 essential rules for product leaders

Mind the Product

Discover six essential rules for product leaders to build resilient, adaptable teams through safety, collaboration, and continuous growth. Empower and support your team amidst constant change and innovation. Read more » The post Inspire resilience: 6 essential rules for product leaders appeared first on Mind the Product.

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Top 10 KPIs that Matter for Product Manufacturing

Gocious Blog

Key Performance Indicators (KPIs) are only useful when measured, tracked, and analyzed. While there are certain standard KPIs that most organizations will use, such as time to market and cost of development, the rest will depend on the company’s goals and the nature of its products.

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A Sense of Purpose is Product Management

Ronke PM

Product leaders and their cross-functional partner teams share a common promise and sense of purpose: to define, discover, and bring to market a product experience that offers genuine customer value. To achieve this, we must help our multidisciplinary teams understand the value of our products, solutions, or services. We do this by telling the story of our customers—exploring their end-to-end journey, understanding the tasks they want to accomplish, why they are trying to accomplish these tasks

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8 Best A/B Testing Software for Product Growth

Userpilot

A/B tests play a crucial role in driving product adoption, which makes it important to choose the right A/B testing software to run them. It can help you dig deeper into user behavior and understand what resonates with them. Also, you can make evidence-based decisions to improve user retention and engagement. In this blog, we’ll handpick a few A/B testing tools worth your attention.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

Executive leaders and board members are pushing their teams to adopt Generative AI to gain a competitive edge, save money, and otherwise take advantage of the promise of this new era of artificial intelligence. There's no question that it is challenging to figure out where to focus and how to advance when it’s a new field that is evolving everyday. 💡 This new webinar featuring Maher Hanafi, VP of Engineering at Betterworks, will explore a practical framework to transform Generative AI pr

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What Do the Space Industry and Product Managers Have In Common?

The Product Coalition

Here are some highlights regarding how the Bath Digital Festival presented challenges within the space industry.

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Stakeholder mapping: Avoid these 3 mistakes

Mind the Product

Master stakeholder mapping: keep maps updated, design effective communication strategies, and stay aware of changes to improve product success. Read more » The post Stakeholder mapping: Avoid these 3 mistakes appeared first on Mind the Product.

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Power of Emotional Design: The Secret to User Engagement

UX Planet

Making interfaces that are both aesthetically beautiful and practical is no longer sufficient in the rapidly changing field of UI/UX… Continue reading on UX Planet »

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60 Seconds of Johanna’s Writing WIP for May 24, 2024

Johanna Rothman

My podcast this week is from the speaking book. Not part of the podcast, but writing information that might help you see how I write. I think I finally discovered how to write the introduction and first chapter. Too many books have boring introductions and first chapters. So I cycle through mine to find the gems that make the book draw the reader in.

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

While growth of software-enabled solutions generates momentum, growth alone is not enough to ensure sustainability. The probability of success dramatically improves with early planning for profitability. A sustainable business model contains a system of interrelated choices made not once but over time. Join this webinar for an iterative approach to ensuring solution, economic and relationship sustainability.

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8 Customer Lifecycle Management Best Practices

Userpilot

Following customer lifecycle management best practices can lead your company to retain more users and increase customer lifetime value. But what are these best practices and how can you implement them? Let’s explore customer lifecycle management (CLM), its phases, and the best practices you can apply in SaaS without coding! TL;DR Customer lifecycle management (CLM) is a strategic approach for tracking, analyzing, and optimizing customer interactions throughout their entire relationship with your

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Future Looks Bright for The Buy BVI Trade Expo

The Product Coalition

Organic food. Fashion accessories. Books. Cosmetics. Marine technologies. Solar equipment.

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The critical role of customer voice in product management

Mind the Product

In this article, Prashant Mahajan, Founder of Zeda.io, explores the importance of the voice of customer, the challenges of integrating customer feedback, and effective strategies to navigate these challenges for sustained innovation and growth. Read more » The post The critical role of customer voice in product management appeared first on Mind the Product.

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Unorthodox frameworks for growing your product, career, and impact | Bangaly Kaba (YouTube, Instagram, Facebook, Instacart)

Lenny Rachitsky

Brought to you by: • Uizard —AI-powered prototyping for visionary product leaders • Mercury —The powerful and intuitive way for ambitious companies to bank • Vanta —Automate compliance. Simplify security. — Bangaly Kaba was an early growth PM at Facebook, head of growth at Instagram, and VP of Product at Instacart and is currently Director of Product at YouTube overseeing a global team working on creator monetization.

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Get Better Network Graphs & Save Analysts Time

Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

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Deliciously Smart: Exploring the Role of AI in Food Industry

UX Planet

By Mary Moore, copywriter at Shakuro Are you a food industry startup or product owner facing challenges in production efficiency, quality control, or taste consistency? The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Imagine a realm where production processes are flawlessly optimized, taste profiles are consistently perfected, and quality control reaches unprecedented levels of precision.

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17 UX Design Principles to Follow for Creating a Great User Experience

Userpilot

Functionality is a must when it comes to attracting customers, but it’s user experience that helps you retain them. Wondering how to create an outstanding user experience ? Read this article to discover 17 UX design principles to drive customer satisfaction and loyalty. Let’s dive right in! TL;DR UX design identifies user needs, wants, and pain points and creates engaging products that enable them to achieve their goals.

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Two Ways (& One Caution) to Use an Iteration Contents Chart to See Project Progress

Johanna Rothman

When I wrote Manage It! Your Guide to Modern, Pragmatic Project Management , I included this chart, the Iterations Content Chart as part of a possible dashboard. I created that chart to clarify the challenges a specific team faced. They had problems with multitasking and the inevitable changes. The first way to use an iteration contents chart is to gather data and answer questions.

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Navigating AI bias: Insights and strategies – John Haggerty (Founder, The PM Insider)

Mind the Product

Discover the intricacies of bias in generative AI in product management with John Haggerty, Founder of The PM Insider. In this week’s episode, John unveils the layered complexities of AI innovation, navigating the ethical realm of the AI revolution reshaping businesses. Featured Links: Follow John on LinkedIn | The PM Insider | IBM AI Fairness 360 | Google’s ‘What If’ AI Tool | Aequitas Bias Read more » The post Navigating AI bias: Insights and st

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10 Rules for Managing Apache Kafka

Without proper guidance, it’s easy to miss out on Kafka’s full capabilities. While not the easiest technology to optimize, Kafka rewards those willing to explore its depths. Under the hood, it is an elegant system for stream processing, event sourcing, and data integration. Download this white paper to learn the 10 critical rules that will help you optimize your Kafka system and unlock its full potential.

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Agile Implementation Strategies for Manufacturing Excellence

Gocious Blog

Manufacturing companies that want to enhance their competitiveness, flexibility, and responsiveness are adopting Agile methods , at least in a hybrid framework. This switch enables their software and hardware teams to collaborate more effectively while enhancing their overall product development process. Following Agile principles also brings companies closer to their customers by studying their needs, incorporating feedback into prioritization processes, and encouraging innovation at all stages

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How did I bring UX into my Agile product team?

UX Planet

Photo by Jan Tinneberg on Unsplash Disclaimer: This article has been sitting in my drafts for 4 years. Wow! I completely forgot about it until I saw it today and immediately decided to publish it. I mean, why not? Recently, due to my urge to learn more about UX Design and thanks to my employer, I attended a virtual UX conference conducted by the Nielsen and Norman Group (NN/g).

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What Is a Customer Pulse Survey and How to Use It For Feedback Collection

Userpilot

A customer pulse survey is a brief check-in that can help you identify and address the in-the-moment needs of your customers. Pulse surveys can help you spot actions that require immediate care, assess the impact of an internal or external event, and track your performance over instant and brief moments. In this article, we will examine what a customer pulse survey is, how it can benefit you, the right time to send it, and best practices for creating pulse surveys.