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Change is exciting, but too much change can feel chaotic. When making a big change like adopting the product operating model or continuous discovery , how do you tap into the excitement while also controlling the chaos? This is a question that Hope Gurion and I have been exploring over the past several months in our series on organizational change. After working with hundreds of teams who are going through this transformation, Hope and I have seen firsthand which approaches tend to work and whic
Build AI products with purpose, not pressure. Learn 6 essential habits for successful GenAI launches—validation, alignment, prototyping, and more. Read more » The post Precision over hype: A product manager’s playbook for launching AI that lands appeared first on Mind the Product.
This week’s Sunday Rewind is a 2021 post from John Allen, then Director, Global SEO at RingCentral, on the importance of KPIs in tracking product success. John runs through a number of performance indicators, explaining how to choose the correct ones to make informed decisions and providing examples. He looks at: customer acquisition cost, conversion Read more » The post Sunday Rewind: Essential KPIs for data-driven product managers appeared first on Mind the Product.
This is an article about the potential future of the products we will create, and how we will create those products. However, to understand where we’re heading, we need to look back over the past 40 years. Consider this quote: “Applying AI to the software development process is a major research topic. There is tremendous. The post Creating Intelligent Products appeared first on Silicon Valley Product Group.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
(and Practical Ways to Ease the Pain) Figma designs often do not match the live site. “It’s only two pixels off, no one will notice.” I’ve heard that sentence whispered at 1 a.m. more times than I’d like to admit. And every time, it lands like fingernails on a chalkboard. Because those “only three pixels” gradually pile into an interface that feels… slightly off.
👋 Welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. For more: Lenny’s Podcast | How I AI | Lennybot | Lenny’s Reads | Courses | Swag Subscribe now Annual subscribers now get a free year of Bolt, Perplexity Pro, Notion, Superhuman, Linear, Granola, and more.
Digital‐health adoption exploded during the pandemic, with McKinsey reporting a 78-fold increase between February and April 2020 , before things settled back into a steadier growth curve. Yet one glaring challenge remains: healthcare apps struggle to keep users engaged. In our 2024 benchmark, Month-1 retention for healthcare sits at just 34.5% , fully 12.4 points below the 46.9% average across industries and last in our study.
The Toughest Part of Design? It’s Not Creating, It’s Taking Critique Picture this: You’ve been working hard on a beautiful, user-friendly interface. Every button is perfect, every color feels just right, and you’re ready to show it off to your team. You hit “present,” expecting high-fives. But instead, the feedback rolls in. “ Something’s off here. ” “I’m not sure what to click first.” “ Make it pop more. ” Ouch.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
French AI startup Mistral is taking the fight to its US and Chinese rivals with the launch of Europe’s first AI reasoning model. Mistral, recognised as Europe’s best homegrown prospect in the generative AI race, introduced two models: Magistral Small, an open-source model available for download on Hugging Face, and Magistral Medium, a more powerful Read more » The post Mistral launches Europe’s first AI reasoning model appeared first on Mind the Product.
Customer churn is one of the biggest challenges businesses face, yet many organizations struggle to accurately predict and prevent it. Losing customers isn’t just a number on a spreadsheet—it’s a hit to revenue, team morale, and long-term growth potential. The stakes are high, and Customer Success teams are at the forefront of addressing this critical issue.
As a manufacturer, you understand the importance of introducing a new product to the market. You and your team have meticulously crafted a product launch plan that must be executed perfectly to achieve the desired results and ROI.
From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. It bridges the gap between observation and action, transforming scattered (and messy) information into clear, prioritised insights that can drive product strategy.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
Many of us feel overwhelmed by technology, despite using countless tools designed to make us more efficient. Jeff Szczepanski, a successful software entrepreneur, recently spoke at the Business of Software Conference about this very challenge: Why isn’t technology making us more productive? While technology has significantly boosted task-level productivity and helping individuals complete specific actions faster, it has often left us overwhelmed and misaligned at the organizational level.
According to a 2024 Forbes Advisor poll, the vast majority of people (79%) in the UK are already using generative AI, such as ChatGPT, to help them with their work while one in six UK organisations have embraced at least one AI technology. To give an example of the impact AI is having in workplaces Read more » The post How to navigate the explosion of AI tools aimed at product managers appeared first on Mind the Product.
Appsflyer reports that app churn rate hits 70% within the first 24 hours, and by day 30, that number climbs to over 90% for most apps. These are alarmingly high figures, especially when you consider that customer acquisition cost for mobile apps has been steadily increasing. Everything points to one fact: mobile app owners with a substantial user base are better off focusing on retention over acquisition.
Episode Information: Clint Padgett continues his conversation with Eric Stone , author of Jumpstart Your Workplace Culture , former Enterprise Holdings executive, and current founder & CEO of Clear Path Ventures. In part two of their chat, Eric shares practical insights on leading effective meetings, creating grassroots culture change, and the power of listening, mentoring, and simplicity in leadership.
Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.
Here’s a simple truth: When it comes to your product line, resource allocation and risk management MUST be strategically aligned with your core business goals. That’s why manufacturers place such an emphasis on product portfolio planning.
What makes people click, convert or care? It’s a question every marketer asks… And most are still guessing. Despite all the tools, personas, and campaign data, it’s still far too easy to fall into marketing that sounds good, but doesn’t land. That’s where Jobs to Be Done (JTBD) comes in. Not as a tactic, but as a foundational way to understand what your customers are really trying to achieve.
Highlights from World Product Day 2025! Discover insights from global product meetups in Barcelona, London, Chicago, and more. Read more » The post Highlights from World Product Day 2025 appeared first on Mind the Product.
👋 Hello and welcome to this week’s edition of ✨ Community Wisdom ✨ a subscriber-only email, delivered every Saturday, highlighting the most helpful conversations in our members-only Slack community.
Speaker: Duke Heninger, Partner and Fractional CFO at Ampleo & Creator of CFO System
Are you ready to elevate your accounting processes for 2025? 🚀 Join us for an exclusive webinar led by Duke Heninger, a seasoned fractional CFO and CPA passionate about transforming back-office operations for finance teams. This session will cover critical best practices and process improvements tailored specifically for accounting professionals.
The CMO of a SaaS company argued for a fairly broad target market definition because it would be easier to make his numbers. Meanwhile, the CPO wanted the target market to be narrower, as it meant the customer needs would be more similar, and product and engineering could focus on making them very successful. Subscribe to my weekly Nano-letter: Sign Up The CEO saw the misalignment and recognized their biggest problem was churn.
Apple introduces STARFlow, an innovative AI image generation system that rivals diffusion models like DALL-E and Midjourney, showcasing competitive performance. The breakthrough technology marks a significant advancement in Apple's AI capabilities and could potentially revolutionize image generation processes in various applications. The post Apple Advances in AI Image Generation, Competing with DALL-E and Midjourney appeared first on nextbigwhat.
You’ve mastered your tech stack. Your GitHub is spotless. So why aren’t U.S. companies lining up to hire you? Because hard skills get your foot in the door, but soft skills get you the seat at the table. The importance of soft skills grows day after day, as U.S.
As product managers, when we release a new feature, we typically measure success using built-in product analytics. We often have a baseline number and we measure improvement on that baseline. For example: To what extent did our conversion rate increase after the new onboarding tool was released? However in Product Ops, the problems we work Read more » The post How to measure impact in Product Operations appeared first on Mind the Product.
In 2024, B2B customers expect better quality and service with streamlined experiences that match consumer-grade simplicity—no long calls or meetings required. Our B2B eCommerce Trends Report, surveying 400+ B2B professionals in the US and Europe, reveals how eCommerce has become vital to top companies’ strategies. The report shows how leaders are leveraging eCommerce to break data silos, unify channels, and deliver the personalized experiences that customers demand.
Amplitude gave a crypto and Forex broker a cohesive view of their customer journey, letting them cut costs while boosting conversion, retention, and ROI.
The real secret to thriving is finding peace amidst the dynamic chaos The Dark Knight (2008) Over the years I have met many different people, but I notice that work is often associated with rushing and stress. Stressful situations we call “dynamic”. In fact, true leaders are those whose task is to remove this feeling of stress from their team. To protect their colleagues and remove their fear when “there is danger”, and to create a “zone of safety and calmness”.
Apple introduces Foundation Models framework, allowing developers to utilize its AI models offline on devices. This move aims to enhance privacy and efficiency by processing AI tasks directly on the device without relying on cloud services. The framework could lead to more powerful and versatile AI applications developed for Apple devices. The post Apple Launches Framework for Developers to Access Offline AI Models appeared first on nextbigwhat.
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