Sachin Rekhi

JANUARY 16, 2009

Last year at the SocialMedia Business School I gave a presentation on Media APIs and how they could be leveraged to enhance existing experiences or build entirely new services around freely available media content. YouTube finally launched its own video APIs in a big way in March 2008, quickly becoming the default video API of choice.

User Testing 60

User Testing Customer Experience Advertising Startups 60

Userpilot

SEPTEMBER 9, 2024

Calendly includes its customers in growth loops Calendly’s growth strategy is intrinsically tied to its user experience. Every scheduling invite sent acts as a mini customer-led advertisement that showcases the platform’s simplicity and professionalism to potential new users. Join other product marketing geeks.

Customer Feedback 111

Customer Feedback Customer Experience Data Visualization Analytic Tools 111

UX Planet

JUNE 9, 2025

The real secret to thriving is finding peace amidst the dynamic chaos The Dark Knight (2008) Over the years I have met many different people, but I notice that work is often associated with rushing and stress. Stressful situations we call “dynamic”.

UX 52

UX Customer Experience Education User Experience 52

Userzoom

APRIL 6, 2020

I’ve been working online since 2008, initially in content, but I began to notice that a lot of visitors struggle with using websites, and this sparked my interest in UX research. User experience is essential for everything we do online. Tell us a little bit about your background. How did you get into UX research?

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User Testing Product Research Research Software UX 96

Imaginary Cloud - Design

APRIL 16, 2020

Don't underestimate user research. Look at the example of the world-wide famous Starbucks when expanding to Australia: the northern american chain decided to open their business in Australia in 2000 and by 2008, it had 87 open stores.

User Testing 113

User Testing Research Software Customer Experience Customer Feedback 113

UX Studio

JANUARY 30, 2018

Even though the term “gamification” made its appearance in 2008, it didn’t gain popularity until 2010. UX” falls in the same category, as Donald Norman mentioned the term “user experience” for the first time in 1993 (when he changed his title from User Interface Architect to User Experience Architect).

UX 61

UX Customer Experience Feedback Software Systems Review 61

Amplitude

AUGUST 24, 2018

The best partners are the ones who see mobile as a powerful complement to the user experience you get from web (and mobile web). WillowTree began in 2008, on the day that the iOS SDK was first released. Today, the best projects we take on involve building products that are central to our clients’ businesses.

User Testing 72

User Testing Analytic Tools Research Software Product Research 72

AB Tasty

JUNE 10, 2024

From Email campaigns to accurate predictions of preferences, the practices of personalization became ubiquitous by 2008. Mouse tracking and eye tracking also added profound data that improves visitor experience and thus increases interaction. Machine learning on mobile soon improves.

User Testing 98

User Testing Data Visualization Customer Experience Analytic Tools 98

UX Studio: Product Management

JULY 12, 2021

Neuralab is a design agency, founded in 2008 in Zagreb, Croatia. Codal’s eCommerce experts have years of experience designing for Shopify Plus and BigCommerce. Once the user experience design is ready, UI experts polish the product. An eCommerce web design company turning ideas into products people use and love.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

Sachin Rekhi

FEBRUARY 19, 2009

Despite the over 200 music startups that launched in 2008 , I am disappointed with the lack of startup innovation in the space. But LaLa is focusing on trying to build a compelling enough user experience with a clean playback experience that would be worth paying for.

Advertising 60

Advertising Customer Experience Data Visualization User Testing 60

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Userpilot

JANUARY 22, 2020

in 2008 found that the 11-point scale that Reichheld advocated isn’t actually the most effective measure. There are those that say no. Jared Spool, for example, a prominent writer on software and usability, once likened NPS to ecstasy. There are many other criticisms of NPS. A study by Schneider et al.

Analytic Tools 134

Analytic Tools Feedback Software Research Software Data Visualization 134

Sachin Rekhi

JANUARY 19, 2009

The announcement of Facebook Connect in May 2008 brought the next major chapter in the Facebook platform story. It wins due to its simple and clear user experience. Facebook Connect promised to deliver on the five following tenants : trusted authentication, real identity, friend linking, dynamic privacy, and social distribution.

Customer Experience 60

Customer Experience Data Visualization Government Definition 60

eG Innovations

FEBRUARY 25, 2019

and we have published the same apps on Windows 2008 and Windows 2016 respectively. Please refer to my optimization script: [link] Also keep in mind that out of the box Windows Server 2016 will require more resource than Windows Server 2008. Often our users get the “session interrupted” notification on the corner of their session.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63

Andrew Chen

AUGUST 8, 2022

It seems as though every consumer app has implemented some form of a referral program, though I argue it really kicked off in ~2008, which is when Dropbox’s innovative referral program was rolled out. Why focus on new users? And thousands of years later, we still use, plus or minus, the same idea.

User Testing 94

User Testing Customer Experience Onboarding KPIs Technical Cofounder 94

freshtrax

SEPTEMBER 10, 2019

This number dropped from the previous year by 2.4%, with the radio audience population decreasing since 2008. On the other hand, according to research conducted by NHK in November 2018 , only 32.5% of Japanese listen to the radio on a weekly basis. Source: NHK.

User Testing 77

User Testing Research Software Customer Experience Advertising 77

eG Innovations

OCTOBER 18, 2019

But done incorrectly, it could lead to more challenges , leading to degraded user experience and product performance. The DevOps movement started around 2008 as a way to deal with the idea of agile infrastructure. Learn How to Troubleshoot Application Slowdowns ». DevOps Beginnings.

Software Review 9

Software Review Data Visualization White Paper Technical Review 9

The Product Coalition

JULY 17, 2018

WillowTree Image Source: Willow Tree Apps About the agency: WillowTree has been building apps since 2008, when three of them started building apps “the day the iOS SDK was released”. Raizlabs really cares deeply about user experience, and they understand it very well.”?—?Michael So, let’s get down to it, shall we?

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

UX Studio: Product Management

JANUARY 8, 2021

Whether it’s iOS, Android, or web, Hedgehog lab’s design and engineering experts helped the world’s biggest organizations to improve their digital interfaces and user experience, including Santander, Microsoft, Deliveroo, Kodak Alaris, AkzoNobel, Deliciously Ella, LaserShip, and many more. .

Research Software 72

Research Software User Testing Product Research Artificial Inteligence 72

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry. We combine high-quality website design with user experience design to deliver an end product that helps our partners achieve their business goals.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

Product Solving

AUGUST 26, 2020

He dives deep into why these are the three categories of friction and how they apply to building products, but, for now, a working definition of each will suffice: Interaction Friction: Friction a user experiences when interacting with your product's interface. Until it all came tumbling down in 2008. so they thought.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Tyner Blain

AUGUST 28, 2023

I was poking at this issue back in 2008, to encourage people to abstract their problems correctly I provided a few examples, of “correctly” but not really good guidance to help people find the correct level of abstraction. The challenge, in pulling yourself up this chain of causality is knowing when to stop.

Research Software 40

Research Software Weak Development Team User Testing Systems Review 40

Business of Software Conference

AUGUST 1, 2019

Moved out to the business user in a context where the actual individual users who are not currently looking at their devices will be looking at their devices and will expect the same degree of user friendliness, user experience. I mean compared with 2008 this won’t even be a blip in the data.

Reporting Tools 10

Reporting Tools Analytic Tools Enterprise Software Review 10

Intercom, Inc.

FEBRUARY 7, 2019

We’re big, big fans and users of Coda here at Intercom, so I’m keen to hear more about what you guys are shipping and what’s coming next. You joined YouTube back in 2008, and you helped guide the company through hypergrowth after its acquisition by Google. This was 2008. I think that’s strong.

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Mind the Product

JANUARY 7, 2020

Whether it’s been desktop publishing, the internet, user experience, entrepreneurship, corporate transformation, whatever the new thing is, I’m the person at the edge of it trying to make it boring. She says it became very commercial very quickly in the late 90s and post the 2008 recession has been very aggressively commercial.

Customer Experience 167

Customer Experience Weak Development Team Startups Consulting 167

The Product Coalition

JANUARY 3, 2023

The discovery and delivery process took into consideration the entire user experience. 2009 was not easy after the 2008 crash, but we all lived through it in one piece. A team of five could see Amazon’s online book marketplace value proposition as a whole and prioritize based on it. 2023 will, most likely, be a tough year.

Product Research 155

Product Research Product Manager Product Management Management 155

Intercom, Inc.

SEPTEMBER 26, 2019

“Make sure you have the discipline of being an API-first company” The first thing we did to become a platform company was back in 2008, when we said, let’s open up our APIs to third-parties to integrate with us. Julien Codorniou on creating a seamless platform experience.

User Testing 170

User Testing Customer Experience Data Visualization Weak Development Team 170

The Accidental Product Manager

FEBRUARY 5, 2024

Research-and-design methods that teach people to how to understand the end-user experience seemed quite niche 10 or so years ago. It is estimated that Americans over 55 will account for half of all domestic consumer-spending growth from 2008 to 2030. However, now, they’re a part of most good design courses.

User Testing 104

User Testing Customer Experience Product Manager Product Management 104

The Product Coalition

SEPTEMBER 15, 2019

So what can a Product Manager do to ensure that their product is not so addictive as to be detrimental to their user’s lives? Depending on your product, a PM can find a different way to measure success of user experience. Excess time spent using your product is not always a sign of a 100% positive user experience.

User Testing 60

User Testing Technical Review Product Manager Product Management 60

Business of Software Conference

JUNE 11, 2021

Insights from and around MIT – 2008. As a code obsessive he explains why, as user experience is EVERYTHING, Hubspot developed its key metric, the ‘CHI’ – Customer Happiness Index. Seeing some of the talks he has given over the years gives you a level of understanding beyond anything else.

Analytic Tools 59

Analytic Tools Customer Feedback Data Visualization Customer Experience 59

Business of Software Conference

JANUARY 6, 2020

I think, as software companies, the UX game is being upped universally and great user experiences have a direct correlation to the ability to do AI. And so as things go through this and you know when we were launching Boomi the company I started before we launched in 2008 a cloud based offering right in the middle of all of this.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Business of Software Conference

JULY 26, 2016

Haiyan Zhang: Innovating User Experiences. Talks from BoS USA 2008. Duane Jackson: Lessons Learned in Building Kashflow. Jaideep Prabhu: 3 Attitudes & 3 Practices Shared by Successful Innovation-driven Companies. Vince Darley: Making Sense of Big Data. Jack Lang: Changing the Way we do Software with Open Source Hardware.

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Weak Development Team Data Visualization Customer Feedback Customer Experience 70

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. We’re excited about startups that are going deep within a particular vertical and building a full-stack audio experience tailored to that vertical. Podcast listeners are not your typical American: they’re affluent, highly educated, and skew male.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Lenny Rachitsky

JANUARY 21, 2025

Two hypotheses: People do not think highly of the Teams user experience. ” Slack is winning when it comes to user experience. ” Linear’s popularity is on par with that of Asana, a company founded in 2008. Also 👇🏻 🤿 Deeper dive: Why is Slack winning?

Data Visualization 142

Data Visualization Research Software Analytic Tools Reporting Tools 142

UX Planet

MAY 26, 2025

Think againthis ones a reality check wrapped in a Kung Fu Pandapunch Kung Fu Panda(2008) Yes, yes, yes, its really tough when we realize its not like we thought it was. There is no secret (UX) ingredient Think UX is easy after a few Figma tutorials? Through my mentorship sessions, I meet lots of different people.

UX 80

UX Artificial Inteligence Certifications Customer Experience 80

Andrew Chen

MAY 28, 2019

However, the gender gap has narrowed from a 25% gap in 2008 to 9% today. We’re excited about startups that are going deep within a particular vertical and building a full-stack audio experience tailored to that vertical. Podcast listeners are not your typical American: they’re affluent, highly educated, and skew male.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40