Intercom, Inc.

JANUARY 18, 2023

This was all the way back in 2010. And one of the things I got very wrong was that, in 2010, I thought the road of educational systems in the United States was going one-to-one, one device to every student. It was now possible that in 2010 or 2011, we would get iPads, and soon after, Chromebooks.

Feedback Software 205

Feedback Software User Testing Education Customer Experience 205

Mixpanel

SEPTEMBER 11, 2019

Speaking about the rollout in 2010, Facebook executive Adam Mosseri said his team stuck to their guns because their experience and intuition told them that it was a good strategy – even in the absence of supporting data, and with a backlash from users. In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it.

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

Mixpanel

SEPTEMBER 21, 2023

So I revived one of my old Reddit accounts I made back in 2010, Sir Jack, to post something like, “Here’s my 20x gains in four months.” But if you’re going to build a differentiating social network, it really has to be at least a 10x or 20x differentiator. I thought to myself, “I can one-up that.”

Analytic Tools 116

Analytic Tools Research Software Data Visualization Technical Review 116

The Product Coalition

FEBRUARY 27, 2021

Product design is one of the main differentiators in the digital competition. The company has received plenty of industry awards, including The Best Website in Poland 2010 (Webstar Festival), The Best Online Campaign 2015 (Webstar Festival), and Marketing Project of the Year (Content Marketing Awards 2015).

Research Software 95

Research Software Analytic Tools UX User Testing 95

Andrew Chen

JULY 19, 2017

The median seed round tripled from $272K to $750K between 2010 and 2016 according to analysis from Tom Tunguz over at Redpoint, and that growth extends to later rounds too. Finally, consider ways to deepen differentiation by solving hard(er) problems and building your moat with tech. Good luck out there!

Analytic Tools 111

Analytic Tools Startups Data Visualization Customer Experience 111

UX Studio

JANUARY 30, 2018

Even though the term “gamification” made its appearance in 2008, it didn’t gain popularity until 2010. It combines Kanban methodology with the binary “done” and “not done” approach, making progress visible, and intermediate states differentiate tasks started from those not. Not really.

UX 61

UX Customer Experience Feedback Software Systems Review 61

Gainsight

JANUARY 18, 2024

The cost of starting a business is lower than ever, products are commoditized, and markets are saturated, which means achieving true differentiation is tough. So, how can you differentiate your company in this environment? Focus on customer experience.

Customer Experience 52

Customer Experience Education Data Visualization Advertising 52

UX Planet

FEBRUARY 26, 2024

Tailored Tasks for Senior Roles Some comments suggest creating tasks that specifically test differentiating skills for senior roles, indicating a need for more tailored evaluation methods. It’s seen as more respectful of candidates’ time and expertise as they do not require speculative work.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

Usersnap

OCTOBER 3, 2023

Positive UX differentiates products, prevents dissatisfaction-driven churn, and validates decisions through data-driven insights. UX measurement ensures products align with user expectations, fostering loyalty and retention. It pinpoints user difficulties, enhances usability, and drives continuous improvement.

Customer Experience 59

Customer Experience Customer Feedback User Experience User Testing 59

Mixpanel

SEPTEMBER 11, 2019

Speaking about the rollout in 2010, Facebook executive Adam Mosseri said his team stuck to their guns because their experience and intuition told them that it was a good strategy – even in the absence of supporting data, and with a backlash from users. In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it.

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

Gainsight

JULY 11, 2023

The Beginning In 2010, seeds were planted for what would become Northpass. We gained instant recognition from customer education luminaries who appreciated our refreshing and differentiated narrative in the market. I’m so proud of and grateful for the Northpassians who came together to innovate and build our remarkable company.

Education 40

Education Vision Customer Experience Differentiation 40

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. Founded in 2010 by Michael Gaizutis, RNO1 became a top digital design agency known for creating outstanding brand experiences. The expertise of our team lies in creating visually stunning website design and digital products.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Business of Software Conference

NOVEMBER 26, 2018

You can numerically work your way to Product-Market Fit, but before I share how, let’s wind the clock back eight years in 2010, I started this company, Rapportive. It could be uniqueness in the marketplace, differentiation and also the emotional bond that people have with what it is you’re providing. You can measure it.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. Thus, the positioning must contain features that differentiate and distinguish your selfie drone among the other devices.

User Testing 64

User Testing Customer Feedback Product Research Customer Experience 64

Intercom, Inc.

DECEMBER 31, 2019

To give some perspective, there were about 300 million smartphones sold in 2010. Netflix had 12 million subscribers for its DVD delivery service in 2010, when it decided to make video streaming its primary focus (dear reader, feel free to insert Qwikster joke here). There are about 3.2

Artificial Inteligence 259

Artificial Inteligence Entertainment Customer Experience Messaging 259

The Product Coalition

JUNE 14, 2020

All of these products had a huge Total Addressable Market (TAM), and were clearly Feasible, but failed to differentiate themselves in any meaningful way. The Windows Phone , backed by the world’s biggest OS maker (Microsoft) AND the world’s leading mobile phone maker (Nokia), first launched in 2010, was officially declared a failure in 2015.

Technical Review 78

Technical Review Marketing Data Visualization Analytic Tools 78

Andrew Chen

AUGUST 10, 2023

– gotta love those 2010 app names). You incur other problems, of course, such as competitive differentiation, but if you combine a well-known product category with innovation, and picking at the right time and place in the innovation cycle, it can work. and do I have strong differentiation?) Is there a there there?

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

ProductPlan

SEPTEMBER 8, 2021

In 2010, the company’s portfolio had fewer than 1,000 active patents. For Amazon, speed is a critical competitive differentiator. Its formula remains constant: A heavy dose of customer obsession, followed by competitive differentiation and data centricity. Amazon’s patent portfolio has seen a mega growth trajectory.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Amplitude

APRIL 12, 2018

And, when you think back to maybe 2010, and you had Mixpanel who sort of came on the scene with the identify and track model, which was revolutionary at the time and moved us a long way from Google analytics, right? Where does Amplitude fit in and how do you differentiate yourself from the masses? Sandhya : That’s a great question.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Amplitude

APRIL 12, 2018

And, when you think back to maybe 2010, and you had Mixpanel who sort of came on the scene with the identify and track model, which was revolutionary at the time and moved us a long way from Google analytics, right? Where does Amplitude fit in and how do you differentiate yourself from the masses?

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Research Software 40

Intercom, Inc.

OCTOBER 29, 2020

The state of tooling in 2010 or 2011 was that there was no Stripe, there was no subscription management and the idea of a SaaS economy was just nonsense. And it’s never an exciting feature, it’s not a differentiator. At the time, we were all based in Dublin. I’ll tell you the most embarrassing one I had.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Business of Software Conference

FEBRUARY 16, 2021

And then in 2010, we got our first customer. It’s like, we’re We are an ad server, but we’ve layered on the API and the developer tools is what differentiates us from all these other ad servers, right. 2:43 Mark: Yeah. 2:57 Mark: That’s very timely. In 2011 we raised money. We raised like a seed round.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Lenny Rachitsky

JANUARY 28, 2025

The process goes back to 2010, when Jake Knapp came up with the steps while helping build Gmail and Google Meet. And they know what they’re up against—and how to radically differentiate from the competition. JZ and I call this combination of customer, approach, and differentiation a Founding Hypothesis. Read more

User Testing 94

User Testing Differentiation White Paper Startups 94