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Why we never hired a designer

UX Planet

Why we never hired another designer After hiring our first designer — who, of course, was a generalist — we found ourselves in a curious position: Some days, it felt like we needed more designers, but on other days, we couldn’t quite justify why. After all, people like order. The quick answer is — they think differently. Who can, then?

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Usability testing: the complete guide

UX Planet

It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. While they technically mean the same thing, I prefer usability testing because it places the emphasis on testing the usability of the product or system rather than the user.

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What’s in your stack: The state of tech tools in 2025

Lenny Rachitsky

The evolution of tech tools: A five-year journey In 2020, Lenny conducted his first (informal) survey of technology tool preferences, gathering responses from hundreds of people on Twitter and LinkedIn. VS Code has established a strong position among engineers, with a 48% adoption rate. Let’s get into it.

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Developing Custom Healthcare SaaS Application: A Complete Guide

Arkenea

Key Takeaways Healthcare SaaS market is expected to increase due to the adoption of technology such as AI, API connections, vertical SaaS, DaaS, PaaS, edge computing, and more. Cost of Developing and Maintaining a Healthcare SaaS Software Technology has evolved exponentially over the last couple of years.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

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The Top Mobile In-App Feedback Tools of 2021

Alchemer Mobile

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round.

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Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

Intercom, Inc.

As Kristen says: She predicts that this strategy of letting the product guide the sales process is the future of tech: “I think that’s where a lot of the future of sales and tech in general is going to go to some extent, which is to really let the product guide the people. Crowning the customer.