Product Talk

JUNE 16, 2021

Who should you include in your product trio? Does a product trio exclude everyone else from discovery decisions? What about user researchers, data analysts, product marketing managers, and all your other favorite roles? How do you decide who should be part of the product trio that leads discovery? UX writers?

Product Research 254

Product Research User Testing Research Software Software Engineering 254

Userpilot

SEPTEMBER 23, 2021

If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. Let’s begin with a definition to ensure that we’re on the same page. Is the product marketing team going to go back to your devs every time they need anything?

Analytic Tools 79

Analytic Tools Onboarding KPIs Customer Experience User Testing 79

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. What is SaaS product marketing?

Feedback Software 82

Feedback Software Research Software User Testing Customer Feedback 82

Userpilot

OCTOBER 19, 2021

Said every product manager and product marketing manager currently working in SaaS ever ??????! Implement as many of the customer retention strategies and tactics outlined in this 2021 Ultimate Guide as you can! We've written extensively on NPS, CSAT, CES, and Product Market Fit surveys before.

Feedback Software 80

Feedback Software Analytic Tools User Testing Customer Experience 80

Userpilot

SEPTEMBER 15, 2021

Creating a knowledge base is an excellent way to keep your users engaged while helping them solve their product-related problems. Focus on improving expansion revenue by continuous onboarding and product marketing. The definition of SaaS customer engagement for each product, however, is different.

Feedback Software 76

Feedback Software User Testing Customer Feedback Customer Experience 76

Userpilot

JUNE 11, 2021

It doesn’t require any additional configuration or event definition to get started. If your data parameters or event definitions have changed, you can also define events and conversions retroactively to keep up with the latest updates. MRR is the first step to understanding if your product marketing is driving growth or not.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

JUNE 24, 2021

The best onboarding platform on the market is Userpilot, which allows you to create beautiful onboarding experiences that are customized to each use case without code. To make sure we’re on the same page here, let’s get some definitions out of the way. Other solid choices include Appcues, Pendo, Chameleon and Intercom.

Analytic Tools 52

Analytic Tools Customer Communications Onboarding KPIs Data Visualization 52

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need. How many analytics tools do you need?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

JULY 12, 2021

SaaS analytics collects, inspects, and analyzes data generated from user interactions with your product. SaaS analytics tools can be categorized based on the platform of the product, marketing channels, and key metrics you’re tracking. Categories of SaaS analytics tools. Source: heap.io. Want to get started with SaaS analytics?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

The Product Coalition

DECEMBER 6, 2023

However, the definition of strategy is a high-level plan to achieve one or more goals under conditions of uncertainty. Going through these iterations is what I do when I work with founders personally or through the new product-market fit masterclass. Product strategy is a special kind of strategy. You are not alone.

Product Strategy 107

Product Strategy Research Software Strategy User Testing 107

The Product Coalition

NOVEMBER 23, 2021

You can set goals that are related to company or business objectives , more on that below, but as a general guideline, you should treat the goals you set for your product managers as means to give them guidance and direction, not measure their performance or even the product’s. You might want to be even more specific?—?reduce

Product Management 144

Product Management Product Manager Data Visualization Management 144

The Product Coalition

JUNE 13, 2021

Product strategy is one of the most important tasks of the product leader, and definitely one of the hardest things to do. This should be your first step into product strategy. But even more importantly, the mere definition of what you are creating that will lead you there, is still too vague at the vision level.

Vision 104

Vision Product Strategy Strategy User Friction 104

The Product Coalition

FEBRUARY 28, 2021

an from Pexels My marketing manager recently asked me to define our marketing budget for 2021 so that she can plan accordingly. Be willing to say what you and the team cannot do, but in the broader definition of it: if the price you pay is too high, then even if you can theoretically do it, in practice that means you can’t.

Definition 158

Definition Events Marketing Books 158

The Product Coalition

JANUARY 24, 2021

The path that many product organizations take is to convert their roadmap (which is usually a work plan and not a real outcome-based roadmap) into the OKRs format. While these are definitely needed for the teams to know what to do, they are bad as OKRs, in the sense that they are not accounting for anything other than delivering software.

Analytic Tools 181

Analytic Tools Customer Experience B2C Enterprise 181

The Product Coalition

OCTOBER 25, 2021

These are very different points of view, that would bring you to very different definitions at the end. That’s great for a general conversation but not for the actual definition process. Doing so not only helps you with the definition itself but also gives you a much deeper understanding of the metric you are eventually going to have.

User Testing 164

User Testing Magazine Product Research Research Software 164

Gainsight

APRIL 21, 2022

Since 2021, we have seen more product-led hypergrowth than in years past. According to an October 2021 Wired Magazine article titled “Earth’s Unicorn Population Is Exploding,” it was revealed that a record-breaking 264 companies were hitting “unicorn” status in the US, with VC investment hitting $240 billion. Product Analytics.

Customer Experience 52

Customer Experience Data Visualization Analytic Tools User Testing 52

The Product Coalition

FEBRUARY 1, 2021

So even if you can’t guide your people regarding how to do things, you can definitely guide them regarding what they should be working on. As their manager, by definition, you have a broader perspective than they do. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an It comes with the role.

CTO Coach 97

CTO Coach Reporting Tools CTO Management 97

The Product Coalition

MAY 9, 2021

By definition, they know that they will be surprised and would need to improvise. However, if you take a higher-level perspective, there are definitely things you can say. the product leader?—?to My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an Think about an elite squad in the army for example.

Agile 133

Agile Roadmap Feedback Software User Testing 133

The Product Coalition

DECEMBER 5, 2021

I was surprised to see that even though that’s a crucial question that I contemplate a lot with, I couldn’t give a definitive answer right away. This is especially true for a startup that by definition has limited resources. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an “But let’s think even bigger.

Vision 140

Vision User Testing Startups Consulting 140

NextBigWhat

JUNE 29, 2020

Here is my take: The fact that the company is very well funded, gotten into its path of finding a meaningful product-market fit.gotten into its struggle to find product-market fit. No doubt, Quibi is a well defined product – but well defined for whom? Product-Market Fit. Happiness, and.

User Testing 69

User Testing Advertising Startups Customer Experience 69

The Product Coalition

NOVEMBER 7, 2021

As product leaders we work with so many stakeholders, and we strive to include them in the product definition processes. While generally this is the right thing to do, there is one line that you don’t want to cross: letting them do the product work instead of you, or expecting them to contribute more than they can.

User Testing 134

User Testing Customer Feedback Feedback Software Customer Experience 134

The Product Coalition

JULY 25, 2021

It is especially true in product management , where much of the growth that needs to happen is in soft skills and not necessarily in professional knowledge. Growing your soft skills requires expanding your comfort zone, which means leaving your original comfort zone, which in turn isn’t comfortable by definition.

Weak Development Team 155

Weak Development Team Product Management Product Manager Outbound 155

Userpilot

MARCH 11, 2022

Reports, statistics, and product benchmarks give you hard data on trends in the product world. We’re taking a look at The State of SaaS Onboarding , Mixpanel Product Benchmark Report, Satmetrix 2021 NPS Benchmarks, and Openview Benchmarks and Research. That’s why airfocus should definitely be on your list.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Feedback Software 87

The Product Coalition

APRIL 25, 2021

Here are a few: Deliver less detailed requirements to the development team, and let them engage in the conversation and further definition of the feature. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an Once you view it this way, there is a variety of solutions.

Weak Development Team 113

Weak Development Team Leadership Books Education 113

The Product Coalition

MARCH 21, 2021

That’s only one of the things that make the CPO Bootcamp such a unique program, and it definitely proves itself in the results. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an What about you? Have you taken any risks lately? Are you helping your team take more risks?

User Testing 134

User Testing Feedback Software Construction Customer Feedback 134

Gainsight

DECEMBER 20, 2020

NDR is often a litmus test for the company’s product-market fit, value proposition, and growth efficiency, all in one. Customer Success as a concept truly fits that definition. And according to our recent 2021 budgeting survey we conducted, Ops is one of the most significant investment areas for most companies.

User Testing 69

User Testing Customer Experience Customer Feedback Analytic Tools 69

Gainsight

FEBRUARY 16, 2021

On February 4, 2021, my team reminded me of my 8th anniversary at Gainsight (Gainaversary!). From one-and-done rap careers to Disney-esque musicals to the Back Street Boys inspiring us , our value of Child-like Joy definitely filled my bucket over the last decade. How Will I Know” When I Reach Product-Market Fit.

Customer Experience 64

Customer Experience User Testing Events Definition 64

ProductPlan

MARCH 5, 2021

Including making sure that everyone involved has a shared understanding of the big goals for the product. Second, all teams agree on a definition of success. Finally, you must have a realistic understanding of the market, your team’s strengths and weaknesses, and your product’s potential for success.

Weak Development Team 80

Weak Development Team Data Visualization Product Management Product Manager 80

Userpilot

SEPTEMBER 6, 2021

From highlighting the user's next action to explaining a new product feature: there are few UX elements that are more versatile than the website tooltip. Fortunately, in 2021, there are tools that can help even the least technical of product people build tooltips without code. Let me explain. What is a website tooltip?

Onboarding KPIs 79

Onboarding KPIs User Testing Customer Experience UX 79

The Product HQ

FEBRUARY 6, 2023

Companies have varying definitions of the requisite skills for being a senior technical product manager. Average Salary: $90,544 Product Manager: Product managers are responsible for the success of a product and often work one step behind senior product managers.

Technical Review 52

Technical Review Data Visualization Product Management Product Manager 52

The Product Coalition

MAY 30, 2021

Your journey to product-led growth starts way before you actually launch the product, but it definitely doesn’t end there. Here are the things to keep in mind when your product meets the road. Photo by Pixabay from Pexels Product-led growth (PLG) is an exciting movement. Realistically, this is just the beginning.

Product Research 109

Product Research User Testing Feedback Software Customer Experience 109

Intercom, Inc.

MARCH 3, 2022

I often call onboarding the ugly duckling of growth because you’ve got marketing trying to get signups, you’ve got sales trying to get people to show the demo, you’ve got product people who have a product roadmap, and onboarding is this black hole that’s often forgotten. First impressions.

Customer Experience 156

Customer Experience User Testing Marketing Data Visualization 156

ProductPlan

MARCH 5, 2021

Including making sure that everyone involved has a shared understanding of the big goals for the product. Second, all teams agree on a definition of success. Finally, you must have a realistic understanding of the market, your team’s strengths and weaknesses, and your product’s potential for success.

Weak Development Team 52

Weak Development Team Data Visualization Product Management Product Manager 52

Userpilot

JULY 30, 2021

The product manager role can vary greatly, especially because of factors like: Company size and company culture. Type of product (B2B, B2C). Adjacent roles (customer success, design, product marketing, etc.). Product leadership style. In general, these are the responsibilities of a product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

JULY 19, 2021

Additionally, a report by SuperOffice in 2021 found that 90% of companies don’t acknowledge the receipt of a customer’s email. At some point, you will most definitely crash. Increased retention and product adoption. Top customer engagement platforms in 2021. Besides, they were willing to pay more for it. Higher revenue.

Analytic Tools 97

Analytic Tools Research Software Reporting Tools Customer Communications 97

Userpilot

NOVEMBER 16, 2021

In-product messaging displays to your customer inside your product while they are using it. The immediacy and relevancy of in-app communication means that it’s a powerful tool for your product marketing department. A definition of In-Product Messaging. It’s not the same as a push notification.

Feedback Software 85

Feedback Software Messaging Onboarding KPIs Customer Communications 85

Userpilot

FEBRUARY 4, 2022

A few user persona examples in the SaaS space include product managers, product marketers, customer success managers, UX designers, and independent contractors who help companies with any of the aforementioned areas. In addition to signing up, completing various onboarding tasks is necessary to qualify for the PQL definition.

Feedback Software 90

Feedback Software Research Software Reporting Tools Onboarding KPIs 90