Userpilot

DECEMBER 30, 2024

With Intercoms Proactive Support offering, you can create automated, contextual messages to drive user engagement. Proactive Support Plus costs another $99 per month and includes 500 messages per month. Additional usage is priced according to each message sent, which means the costs can add up as your user base grows.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Lenny Rachitsky

NOVEMBER 19, 2024

Yet, like many managers, my calendar is packed, my unread Slack messages seem endless, and my attention is pulled in countless directions. ” If 2024 was the year of the super IC, I predict 2025 will be the year of the supermanager. Beyond just editing, it’s transformed my approach to executive messaging.”

User Testing 130

User Testing Customer Feedback Feedback Software Reporting Tools 130

Productside

MARCH 18, 2025

Welcome to Product PickEm 2025 , where the best emerging product tool startups go head-to-head in a bracket-style competition, and YOU decide which ones rise to the top via our LinkedIn polls on the Productside page. The biggest showdown in product management is BACK and this time, its all about the most promising startups. Forget the hype.

Data Visualization 156

Data Visualization Product Research Analytic Tools Reporting Tools 156

Product Talk

APRIL 16, 2025

And when I sent a poorly formatted request, I didnt always get a comprehensible error message to help me identify the problem. As weve previously discussed in our introduction to Web APIs , error messages help developers figure out what to do when things go wrong. I definitely have encountered my fair share of error messages.

Feedback Software 165

Feedback Software Product Research Customer Experience User Testing 165

Userpilot

JUNE 5, 2025

So, here’s what I looked at when picking what I think are the best tools that help streamline onboarding-related workflows in 2025: Automation features : Do you get a good mix of UI patterns like tooltips, modals, and checklists? Can you build flexible onboarding flows and trigger them based on user actions, events, or URLs?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

AB Tasty

JUNE 17, 2025

To help you better understand the mind of today’s consumers, we’ve broken down 10 key insights for e-commerce from our 2025 global report. Download the 2025 report now. In fact, the most common answer was “somewhat,” as 39% of respondents said the messages and offers they receive are hit or miss. E-commerce moves fast.

Data Visualization 52

Data Visualization User Testing Product Research Reporting Tools 52

UX Planet

MAY 27, 2025

Today, in 2025, the real battleground isnt on the streetits in the palm of your hand. Whether its push notifications, in-app messages or customer support, every interaction should feel true to your brands purpose. Chasing the next big product win in banking or fintech? Poor financial UX might be whats holding your teamback.

Finance 99

Finance Research Software Feedback Software Analytic Tools 99

Product Talk

FEBRUARY 5, 2025

Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. Making Continuous Discovery Work for You: The SPICEY Approach was first posted on February 5, 2025 at 6:00 am. © Yurys initial steps didnt yield the results he had hoped for. But he didnt give up.

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Product Research User Testing Customer Experience Framework 218

Innovatemap

NOVEMBER 20, 2024

As tech companies navigate an increasingly AI-driven landscape, the role of differentiated, customer-centric messaging has never been more critical. With only 10% unaided recall from initial meetings, creating clear, repeatable messaging that others can articulate becomes crucial for sales success. Seek outside perspective when stuck.

Product Marketing 52

Product Marketing Customer Feedback Customer Experience User Testing 52

Crafty CTO

JUNE 18, 2025

My live experience at the AI Engineer World’s Fair 2025 in San Francisco could be summarized as “extremely intense.” Cramer reinforced the message that we can’t just wrap our APIs as MCP tools, with the same endpoints and the same payloads.

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Gainsight

MARCH 19, 2025

In 2025 (and beyond), growth will come from existing customersnot endless new acquisitions. For CROs newly in charge of CS teams, or ones who want to evolve how CS drives revenue in their organization, weve put together strategies to make 2025 your most successful year. Heres everything you need to know.

Data Visualization 52

Data Visualization Customer Experience User Testing Customer Feedback 52

Userpilot

APRIL 16, 2025

Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. But its multilingual features are only available in higher-priced tiers, and outbound messaging, especially SMS, is more complicated than it should be. In other words, you resolve issues faster.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Product Innovation Educators

MARCH 3, 2025

Useful Links Register for the Supercharge Your VOC Webinar on March 5th, 2025, with Carmel Dibner and Artem Timoshenko Stay up-to-date on upcoming AMS workshops Connect with AMS on Instagram Innovation Quote “Simplicity is the ultimate sophistication.”

Research Software 156

Research Software Product Research User Testing Artificial Inteligence 156

Product Talk

APRIL 9, 2025

And sometimes, poorly designed error codes are passed along from other systems and the API designer doesnt always have the needed context to provide a clearer message. I wanted to use the API to automate welcome messages for members in my community. Error codes often dont make sense to the customer. © 2024 Product Talk.

Product Research 137

Product Research Software Review User Testing Technical Review 137

Userpilot

MAY 30, 2025

Yes provides SDKs for native iOS and Android apps (in-app messages, push notifications, etc., That includes mobile-first patterns likecarousels,slideouts,push notifications, and in-app surveys so you can keep your messaging consistent across platforms. Yes integrate via JS snippet; supports SPA frameworks. on mobile).

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Business of Software Conference

FEBRUARY 12, 2025

What started as a humble conversation became a partnership that reshaped IDR Solutions messaging, demonstrating the power of authentic connections fostered in the right environment. Join us at BoS Europe 2025 and discover how meaningful connections can transform the future of your business. Grab the Early Bird rate

Customer Experience 52

Customer Experience Customer Feedback Messaging UX 52

Userpilot

MAY 30, 2025

Messages about new features or value-adding upgrades would get lost in inboxes. Or as Erin said: ChurnZero can automate in-app messages, but they look really clunky. Whereas Userpilot has a way of making in-app messages look like they were actually built within the app. by the end of Q1 2025. Email-only communication.

Feedback Software 65

Feedback Software Analytic Tools Onboarding KPIs User Testing 65

The Product Coalition

NOVEMBER 26, 2024

Subscribe now Here’s what I’m covering this week 🗒️ STUDY WITH JAY: When Thoughts Become the New SaaS Market 🎧 TWO PODCASTS: Services Management and 2025 Intro to Video 🤔 EVENT: AI FRIDAY EVENTS DAY - 3 Dedicated AI+Product Sessions STUDY WITH JAY: Who needs keyboards when you’ve got brainwaves?

Research Software 140

Research Software Marketing Technical Review Software Review 140

UX Planet

JUNE 1, 2025

UserInterviews suggests these conversations often reveal more authentic and effective marketing messages than those developed internally User Interviews, 2023. 30+ Essential UX Stats for 2025 Strategy. 50+ Powerful UX Statistics To Impress Stakeholders 2025. Best 50+ UX statistics for 2025. Available at: [link].

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Arkenea

JUNE 9, 2025

the message format standards) where healthcare data is uniformly moved from one system to another. HL7 Version 2 Integrations HL7 V2 is a push-based message system and it covers a wide range of data, thus making it an excellent choice for several application uses. It does not require the ability to interpret the data.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Healthcare 52

Centercode

JUNE 11, 2025

Blog Ebooks &Â Guides Events & Webinars Case Studies Podcast Community Sign in Get started for free Test Closure How to Present Customer Insights to Product Managers, Engineers, and Executives Posted on June 11, 2025 Austin Meyer You ran a solid test. Tailor your message based on who you're speaking to.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

The Product Coalition

JULY 21, 2022

billion by 2025 from $46.2 The automated message is relying on artificial intelligence technology to respond quickly. Only 17.8% of sales were from online shopping two years ago. The figure is expected to reach 21% in 2022, a 17.9% increase in the market share. The global e-commerce market continues to reach 24.5% billion (2020).

Reporting Tools 167

Reporting Tools Artificial Inteligence Data Visualization Wireless 167

Business of Software Conference

MAY 27, 2025

When you don’t clearly understand and communicate your differentiated value, a few problems appear: You Sound Like Everyone Else Without clarity on what makes you different, your message becomes generic. They can change their message (their positioning) more quickly than big companies whose brand is already set in stone.

Differentiation 52

Differentiation User Testing B2B Positioning 52

Userpilot

MAY 31, 2025

Intercom first launched in 2011 and has since rolled out regular updates, including the Mobile SDK to bring messaging and support directly into native apps. But is Intercom Mobile still worth the investment in 2025 and beyond? In-app messages: Intercom allows you to create contextual in-app messages that trigger based on user actions.

Analytic Tools 70

Analytic Tools Data Visualization Software Review Feedback Software 70

People-First Product Leadership

JANUARY 21, 2025

In this article, which originally appeared in Mind the Product , I share 5 strategies to master product leadership in 2025. ” Amazon plans to increase “ the ratio of workers to managers by 15% by the end of 2025’s first quarter ” and Google is doing the same. Or is there something deeper?

Technical Review 52

Technical Review Customer Experience Leadership Feedback Software 52

Productside

MARCH 24, 2025

Watch our next webinar for expert insights on whats replacing SAFe, how AI is reshaping teams, and what lean enterprise product development looks like in 2025. Your job isnt just to build the product. Its to help sales and marketing tell the story.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156

Userpilot

MAY 27, 2025

How to use it: Define your cohorts: Such as a group of users who signed up in January 2025 or customers who started their free trial this week. Then, put these insights to work, personalizing in-app messages and experiences for each group. Track behavior over time: Measure retention for each group to see how behavior changes with time.

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Product Innovation Educators

MARCH 4, 2025

Useful Links Register for the Supercharge Your VOC Webinar on March 5th, 2025, with Carmel Dibner and Artem Timoshenko Stay up-to-date on upcoming AMS workshops Connect with AMS on Instagram Innovation Quote “Simplicity is the ultimate sophistication.”

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Modus Create

MAY 20, 2025

Forum monitoring is essential but tedious Here's how AI can help By Boris Berenberg Posted in AI Transformation , Product Development Published on: May 20, 2025 Last update: May 20, 2025 If you build products for customers, chances are youve explored how AI can help.

Analytic Tools 40

Analytic Tools Software Review Technical Review Data Visualization 40

Gainsight

MAY 9, 2025

For example, tools like Gainsight’s Write with AI feature allow CSMs to instantly draft personalized follow-up messages or QBR prep notes. Join Us at Pulse 2025 Ready to dive into the enchanting world of AI for Customer Success? Join us at Pulse 2025. AI helps reclaim that time.

Feedback Software 52

Feedback Software Customer Feedback Customer Communications Customer Experience 52

Indicative

NOVEMBER 11, 2020

Experts predict the Customer Analytics market will top $24 billion by 2025. How can I customize my offering, messaging, and marketing to target specific types of customers? That growth is driven by a common difficulty facing many of today’s businesses—mountains of data and no way for non-technical people to make sense of it.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135

Gainsight

MARCH 31, 2025

For example, expansion playbooks help lean CS teams: Automated Upsell Campaigns: Use automated emails or in-app messaging to promote relevant add-ons based on customer usage patterns. Our team will walk you through all thats possible and help you reach your goals for 2025 and beyond.

Customer Experience 52

Customer Experience Reporting Tools Strategy Data Visualization 52

The Product Coalition

MARCH 9, 2020

million in 2017, and is projected to reach $9,202 million by 2025 , growing at a CAGR of 4.7% from 2018 to 2025. Matching.com required subscription to use the platform as a whole for instance, Ashley Madson requires men to buy credits to send messages, these are all unblocking revenue streams.

Startups 84

Startups Marketing Reporting Tools Research Software 84

Userpilot

APRIL 2, 2025

Note: At the time of writing, this feature is still in development and will be available at the end of Q1 2025. Intercom focuses on messaging and help desk features, though it doesnt offer NPS on mobile. Userpilots dedicated mobile screen dashboard shows you the top metrics right away, including stages of a user flow.

Data Visualization 65

Data Visualization Analytic Tools Embedded Analytics Feedback Software 65

Userpilot

APRIL 30, 2024

Use in-app messages to announce new features and drive upsells and cross-sells. So a CSMART goal could be increasing MRR by 22% by 2025. For example, A/B and multivariate tests can help you optimize your microcopy and in-app message design to increase conversions. Personalized onboarding reduces time to value.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

JANUARY 20, 2025

Product tour features: Customizable product tours and walkthroughs, in-app messages, user segmentation, analytics, etc. In-app messages: Allows you to communicate important information to users wherever they are in your application. User segmentation: Create different user groups/segments and deliver targeted messages and experiences.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

FEBRUARY 4, 2021

And so we really learned that the messaging and the product had to do a different thing for every person in the organization. And by 2025, probably 50/60% of all meat products will be cellag. And it was only when we cracked that, that we really saw an explosion in take up for the technology. And then you basically photocopy it.

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Reporting Tools Transportation Travel Data Visualization 183