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Elevating your product management game: A guide for the new and the ambitious

Mind the Product

The product manager’s role is both crucial and challenging. New or relatively new product managers often find themselves in the deep end figuring out the complex world of product development, strategy, and user experience without a life preserver. The expectation to deliver results while continuously improving can be overwhelming, especially when you have little guidance Read more » The post Elevating your product management game: A guide for the new and the ambitious appeared first on Mind

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Happy Customer Service: What Is It + 12 Ways to Delight Customers

Userpilot

Happy customer service can be the difference between inconsistent revenue and a good bottom line. When users are delighted with your product experience, they engage more and tend to renew and even upgrade their accounts. This article takes a deep dive, showing you what happy service really means and practical steps to keep customers happy throughout their relationship with you.

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The art of the pivot, part 1: The definitive list of successful pivots

Lenny Rachitsky

👋 Hey, I’m Lenny and welcome to a 🔒 subscriber-only edition 🔒 of my weekly newsletter. Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now 🚨🙏 Please take my first-ever reader survey 🙏🚨 I’ve never run a reader survey in the five years of writing this newsletter.

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Omni-experience shopping, the future of retail

UX Planet

Omni-experience shopping: the future of retail The retail industry is undergoing a significant transformation due to digital technology and changing consumer expectations. Online shopping has evolved rapidly over the past decade, creating more inclusive experiences through technology adoption. The recent pandemic has sped up this shift, compelling brands to rethink their marketing strategies.

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Product Strategy Agility: How to Use Experiments and Options to Create Products Your Customers Love

Speaker: Johanna Rothman - Management Consultant, Rothman Consulting Group

Senior leaders often want to see months - or years - long product roadmaps. But these predictions often do not create products your customers will love. While customers aren’t fickle, they often do not know what they want until you give them something to try. That means product leaders need to integrate experiments and options into their roadmaps. In this presentation, Johanna Rothman will explain: How to limit the duration of a roadmap and show possible options.

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How to Train GenAI to Work as Your Personal Research Assistant

dscout People Nerds

GenAI pulls from limited resources—and only knows as much as you tell it. These tips will help you improve its effectiveness for research purposes.

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Top 12 Product Adoption Software in 2024

Userpilot

Product adoption software is the lifeblood of the modern product management process. It is the key to making your product unforgettable and ensuring it gains traction in a difficult market. In this article, we explore what product adoption software does and identify 12 of the best product adoption tools on the market. TL;DR Product adoption software drives users to adopt a product through carefully curated product experiences.

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60 Seconds of Johanna’s Writing WIP for May 10, 2024

Johanna Rothman

My 60 Seconds of Writing WIP this week is from the speaking book. Enjoy! The Transcript: I’m Johanna Rothman, and this is 60 Seconds of Johanna’s Writing WIP for May 10, 2024, where I read an excerpt of just a minute of some writing in progress. This excerpt is from the speaking book. There is no such beast as a “standard” panel presentation.

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488: Product Innovation Strategy: Second of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

How product managers can master product innovation strategy Today we’re talking about product innovation strategy, one of the seven knowledge areas for product mastery. These are the knowledge areas that make us successful as product masters who know how to create new value for our customers. They also lead to more influence in our organizations. This is the third episode of a series where we’re diving into each of the seven knowledge areas.

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Trading private data for a personalized experience

UX Planet

How does Gen Z feel about giving away their private data for algorithmic recommendation systems Continue reading on UX Planet »

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Toward a Unified Project Management Understanding

The objective of this research is to dispel misunderstandings about crucial project management terms and their definitions. It aims to accurately place these terms and facilitate a comprehensive global understanding of their meanings.

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The journey to becoming customer-centric at Pfizer: Atif Faruqui (Director, Developer Products and Platforms, Pfizer)

Mind the Product

Join our conversation with Atif Faruiqui, Director of Developer Products and Platforms at Pfizer, as he illuminates the path the pharmaceutical colossus took towards a product-focused approach. He takes us behind the scenes of Pfizer's strategic pivot, highlighting the signals that spurred the company's leadership to champion a customer-centric approach.

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User Needs Analysis Example to Help You Identify Customer Needs

Userpilot

Have you been struggling to engage users and keep them coming back to your product? Or are you looking for ways to expand your user base to new demographics? In either case, using a product analytics tool to perform user needs analysis is the way to go. To help you with it, we’ve put together a user needs analysis example that outlines the key steps.

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Opening the B2B Product Innovation Black Box

Daniel Elizalde IoT Blog

For most companies, B2B product innovation is a black box, resulting in frustrated Product teams and millions of dollars wasted on products nobody needs. But it doesn’t have to be like this. In this webinar hosted by Product People, I explain why companies fall into the black box tra.

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A framework for PM skill development | Vikrama Dhiman (Gojek)

Lenny Rachitsky

Brought to you by: • Uizard —AI-powered prototyping for visionary product leaders • Webflow —The web experience platform • Coda —The all-in-one collaborative workspace — Vikrama Dhiman heads all things product at Gojek, including product management, design, program management, and research, across Indonesia, Singapore and India.

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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Neglecting Product Discovery? You Should Read This

The Product Cafe

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything: product management, startups, AI, and more. ☕ It happens often that you come up with what you believe to be a groundbreaking idea. You're convinced it's going to be a hit. However, despite your enthusiasm, it barely makes a ripple in the market.

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Going beyond the Now-Next-Later roadmap with Phil Hornby

Mind the Product

Product coach Phil Hornby gave an insightful presentation on roadmaps at ProductTank Cologne earlier this year, analysing different types of roadmaps and offering advice on what they should contain. Read more » The post Going beyond the Now-Next-Later roadmap with Phil Hornby appeared first on Mind the Product.

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5 Best No-Code Tools for Product Managers

Userpilot

Using no-code tools for product managers allows you to build, iterate, and deploy software products without any coding knowledge. But what is the best tech stack for product management? Let’s review the top five no-code tools tailored for product teams, including their key features and usage in product management. TL;DR A no-code platform is a type of software that allows you to create applications, automate tasks, and manage product development cycles without any prior coding knowledge.

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How to Overcome Anxiety Forever

Nir Eyal

Winston Churchill predicted three to four million people might be forced to flee metropolitan centers after the first bombing raids of WWII. Tens of thousands of police officers were requested to prevent the stampeding exodus from trampling one another. Yet these predictions were wrong. The post How to Overcome Anxiety Forever appeared first on Nir and Far.

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Understanding User Needs and Satisfying Them

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

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Meet the Ampliteer: Grace Lynch, Communications

Amplitude

Meet Grace Lynch, senior global communications manager at Amplitude, and discover how her expertise and humility enhance our brand and mission.

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Conversations with Chief Innovators Ep 7: Harrisburg University

Modus Create

Welcome to Conversations with Chief Innovators , where our CEO Pat Sheridan discusses innovation in business with transformational leaders across industries. In the seventh episode, we bring you Jay Jayamohan, Executive Director, Center for Innovation & Entrepreneurship at Harrisburg University of Science and Technology. Watch the full episode below: Serial entrepreneur, mentor, and faculty member — Jay Jayamohan is a leading expert in disruptive innovation and strategic management.

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Data-driven time management for product managers

Mind the Product

Product Lead, Julia Ryzhkova launched an initiative to analyze work calendars. Personally, she found out that she spent 1573 hours in meetings last year, with 70% initiated by herself. In this article, she shares her insights and tips on data-driven time management. Read more » The post Data-driven time management for product managers appeared first on Mind the Product.

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10 Interactive Software Walkthroughs With Examples

Userpilot

Frustrated trying to design interactive software walkthroughs that drive activation? It’s a common experience. But don’t worry—this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. We also covered best practices to ensure your walkthroughs get high user engagement.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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The Evolution of Agile Product Roadmapping in Manufacturing

Gocious Blog

The manufacturing process is complex in scope, strategy, and systems. While innovation can transform every process step from the manufacturing floor to the products themselves, it also adds to the complexity of physical product development. Products require the involvement of more stakeholders than before, bringing together many different opinions, timelines, roadmaps, and requirements.

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A Guide to Stickiness: Creating a Sticky Product Users Will Love

Amplitude

The stickiness of your product refers to the frequency of a user’s engagement with your product. Learn more about what it is and how to improve product stickiness with your users.

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3 Steps to Boost Your Career in 'Do More With Less' Times

People-First Product Leadership

With the release of Marty Cagan’s new book Transformed , empowerment is again top of mind for all. Reviews aside, word on the PM street is the book reflects an ideal picture that most organizations will not - and do not want to - achieve. Why? In today’s rocky state, doing more with less and pushing people until they give you 60-80% instead of 110% (yes, I realize the irony) is the norm.

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SUNDAY REWIND: How to identify your North Star metric

Mind the Product

In this week’s Sunday Rewind, product manager Vignaraj Gadvi delves into identifying your North Star metric, and how it is an important value for your customers. Read more » The post SUNDAY REWIND: How to identify your North Star metric appeared first on Mind the Product.

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How to Migrate From DataStax Enterprise to Instaclustr Managed Apache Cassandra

If you’re considering migrating from DataStax Enterprise (DSE) to open source Apache Cassandra®, our comprehensive guide is tailored for architects, engineers, and IT directors. Whether you’re motivated by cost savings, avoiding vendor lock-in, or embracing the vibrant open-source community, Apache Cassandra offers robust value. Transition seamlessly to Instaclustr Managed Cassandra with our expert insights, ensuring zero downtime during migration.

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User Profile: What Is It and How to Create One?

Userpilot

If you use social networking platforms (and who doesn’t), you already know what a user profile is. This article focuses on user profiles in the SaaS context. You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool. Let’s dive right in. TL;DR A user profile is a collection of details about an individual user: their identity, roles, personal details, or behavior.

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The Art of Ideation in Product Design: How Ideas Take Shape

The Product Manager

Plus, the top trends influencing your competitors' brainstorming sessions right now. The post The Art of Ideation in Product Design: How Ideas Take Shape appeared first on The Product Manager.

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When Is the Right Time To Run Your Product Operating Model on a Platform Like Dragonboat?

Dragonboat

Running Your Product Operating Model on a Platform If you can’t instantly tell where your product resources are allocated, what it takes to trade off one product initiative for another, the state of your key initiatives, or what outcomes (metrics) your product investments have produced last quarter or year – it’s time to run your […] The post When Is the Right Time To Run Your Product Operating Model on a Platform Like Dragonboat?

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