Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

On this episode of Intercom on Product myself and Paul Adams, our SVP of Product, take a look at roadmapping. Knowing how and when to define a roadmap, who to include and how long to plan for are key elements to finding the balanced approach that you need. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

bpma ProductHub

APRIL 10, 2017

By Garima Painuly- One of the constant challenges a product manager faces is creating a focused product roadmap that is aligned with expectations of all stakeholders, and defending that roadmap against distractions. The discussion topics were inspired by a blog post from Fresh Tilled Soil on Building a Product Roadmap.

Roadmap 150

Roadmap Customer Feedback Feedback Software Data Visualization 150

Product Culture

MARCH 3, 2021

A fun way to develop your product vision is to hold a MadLibs game. A final vision might be something like this example from my book, Product Roadmaps Relaunched : “We help perfect American lawns by perfecting water delivery” Contest: explain your own product vision in this formula. Bring your toughest challenges!

Vision 52

Vision B2C B2B Books 52

Intercom, Inc.

SEPTEMBER 22, 2022

. “We believe that our ability to deliver in-context conversations sets us apart, as well as our ability to define and deliver on our vision” Intercom received a differentiated rating – the highest score possible – in two criteria: conversation delivery and roadmap. What is Forrester New Wave?

Reporting Tools 104

Reporting Tools Naming Artificial Inteligence Differentiation 104

The Product Coalition

NOVEMBER 23, 2021

I recently led a workshop for an organic tech farm startup that wanted to set its foot online for selling organic food to B2B customers. These 8 dimensions will be pillars of driving the vision and business outcomes right after the launch. Let me walk through the entire workshop in the phases with its results.

Startups 126

Startups Strategy Technical Review B2B 126

Product Management University

MARCH 9, 2017

The March 2017 Issue of The B2B Product Manager Magazine is now available. Answering the “Product Vision” Questions With Something…Visionary. How to Create a Strategic Portfolio Roadmap , March 28th in Atlanta. View the March 2017 Issue. It’s only $795 per person. It’s only $795 per person.

Magazine 100

Magazine Demo B2B Product Management 100

Product Warrior

MARCH 9, 2023

Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. What happens when you show a senior leader a roadmap? Product leaders need to create confidence by using the value drivers of their product strategy to frame the roadmap - or in some cases replace it.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Product Warrior

MARCH 9, 2023

Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. What happens when you show a senior leader a roadmap? Product leaders need to create confidence by using the value drivers of their product strategy to frame the roadmap - or in some cases replace it.

Product Strategy 52

Product Strategy Roadmap Onboarding KPIs Strategy 52

Userpilot

SEPTEMBER 29, 2022

Looking to try out new B2B customer engagement strategies to improve your product’s overall user experience and drive retention? 17 B2B customer engagement strategies for each stage of the user’s journey: Start developing your customer engagement strategy with user journey mapping. We got you covered! What is customer engagement?

Feedback Software 52

Feedback Software B2B Customer Feedback User Testing 52

Product Management University

OCTOBER 23, 2023

In most B2B organizations, it’s more the exception than the rule that customer success managers inherit accounts where they’re in a position to play offense because the customer is thrilled with your products. Let’s dream for just a minute.

User Testing 130

User Testing Onboarding KPIs Product Research Management 130

Gainsight

JULY 11, 2023

Our team’s vision, focus, talents, and hard work were central to achieving this milestone. No platform existed for B2B companies looking to make educational content available to customers. That was when I became passionate about solving the B2B customer education problem. The problem? Neither were viable solutions for us.

Education 40

Education Vision Customer Experience Differentiation 40

Mind the Product

JANUARY 14, 2019

Not surprisingly, when you’re looking for customer validation for B2B products, there simply aren’t as many datapoints to draw from in enterprise product management as there are for consumer products. The following are some tips and tricks I’ve learned working on B2B products at Google and Rubrik, a startup in the cloud data management space.

Enterprise 125

Enterprise Customer Feedback Data Visualization User Testing 125

The Product Cafe

FEBRUARY 4, 2024

Navigating these queries requires more than just a simple roadmap; it demands a strategic guide that harmonizes diverse teams, transparently communicates priorities, and propels everyone toward a shared product vision. steps into the spotlight, reshaping how product roadmaps are conceived and executed. This is where Zeda.io

Feedback Software 59

Feedback Software Data Visualization Customer Experience User Testing 59

Product Innovation Educators

DECEMBER 12, 2021

20:16] What are your suggestions for structuring and using roadmaps? Especially for B2B software, roadmaps are a critical part of communicating with customers. Even for B2C software, when we buy products, we’re investing in a company and a vision. We’re buying the roadmap. Learn more about Pendo.

Customer Experience 89

Customer Experience B2C Data Visualization Customer Feedback 89

Roadmunk

AUGUST 17, 2017

Roadmapping isn’t an exercise reserved solely for product teams—or rather, it shouldn’t be. Roadmaps are communication tools and are perfect vehicles for teams of all kinds to share their priorities and goals with the rest of the organization. The product roadmap. Let’s start with the bread and butter of roadmaps: product.

Research Software 60

Research Software Roadmap User Testing Technology 60

Mironov Consulting

JANUARY 24, 2024

12 months) that choices are meaningful and actionable Lends itself to OKRs or metrics Not just an airy 5-year vision with all things for all people.    IMHO, sorting backlogs and setting roadmaps based only on multi-column spreadsheets or cost of delay or WSJF is fundamentally flawed.  Short-enough time frame (e.g.

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

ProductPlan

JANUARY 7, 2022

Imagine a B2B software company selling a downloadable app that enterprises install on their machines. Add these and other strategic priorities to the product roadmap (or create a standalone digital transformation roadmap ). ” They’ll enthusiastically share their vision with the development team.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Product Research 93

Userpilot

MARCH 8, 2022

How product strategy uses a company's vision to fuel profitability. Andrea’s unique perspective and critical thinking have led her to contest a number of well-established notions in Product Management: from NPS, through KPIs and OKRs , Product Roadmaps , to Product Prioritization Framework – Andrea takes no prisoners.

Technical Advisors 115

Technical Advisors Product Research Analytic Tools User Testing 115

Userpilot

NOVEMBER 21, 2023

Without vision and looking ‘ahead’ it’s easy to get bogged down in ‘urgent’ low-impact tasks. For example, B2B companies work differently from B2C businesses, and feature factories are very different from innovation factories. The catch is that without a clear vision, you have no way to effectively filter and prioritize opportunities.

Technical Review 96

Technical Review User Testing Product Management Product Manager 96

Intercom, Inc.

MAY 25, 2022

For product folks the pressure’s on to revise your roadmap and short-term strategy to account for a narrowing budget, and shifting customer priorities. Chances are you need to rethink your roadmap. To keep morale up, keep communicating the mission and vision for the company and remind people the work they’re doing is important.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

Melissa Perri

APRIL 20, 2017

I once joined a B2B company as a Product Manager in the the middle of the year, so their entire product roadmap was set and in motion. In fact, whenever I hear a company complain that their Product Managers “lack vision,” I am not surprised to learn later that the real problem stems from a similar process to the above example.

Feedback Software 202

Feedback Software User Testing Customer Experience Weak Development Team 202

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Type of product (B2B, B2C). Building and sharing strategic roadmaps.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

AUGUST 30, 2023

Roadmaps kill outcomes Fixating too much on roadmaps can get you trapped because it prevents you from exploring creative alternatives. Shape your product vision into foreseeable goals, each one a step towards fulfilling that big vision. Aside from being a coach, Büşra is a Product Management guest lecturer and speaker.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Intercom, Inc.

NOVEMBER 19, 2018

This clarity from the start is critical, because that early impression shapes everything that follows – according to Forrester , the first viable vendor to reach a decision maker and set the buying vision has a 74% average close ratio. The prospect is left with an idea and vision that they can’t get out of their head.

Product Research 180

Product Research Vision B2B Customer Experience 180

The Product Coalition

MARCH 29, 2018

Is your B2B product easy to sell and easy to renew? But if you’re working on a B2B product with a sales force, odds are you know what I mean. This is my attempt to fill that information void for product teams working on B2B products and the B2B sales leaders that want to love them. Need pricing plan inspiration?

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

People-First Product Leadership

DECEMBER 4, 2023

If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. The Vision evolves over time, and is an inspirational guide for the company's future. Looking ahead, Part 3 brings together the Product specific Vision, Roadmap and Goals.

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. While salary increase is a complex subject with variables outside of our control, I believe that having a clear product roadmap and strategy is every Product Manager’s responsibility. Research article.

Framework 138

Framework Agile User Testing Research Software 138

The Product Guy

AUGUST 30, 2019

Some organizations lean toward execution, with a focus on product artifacts like PRDs, user stories, and roadmaps. How far ahead is your roadmap determined? A roadmap determined too far ahead of time infers a rigid product organization, with little opportunity to incorporate learning and experimentation. Don’t be afraid to ask!

User Testing 128

User Testing Product Research Customer Experience Weak Development Team 128

Userpilot

AUGUST 16, 2022

They have a clear purpose and vision to keep them aligned with the overarching goal. should reflect your company’s core values and vision. For a B2B SaaS business, a B.H.A.G However, it will ultimately be worth it to live up to your organization’s vision. Your B.H.A.G One of the creators of B.H.A.G,

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

The Product Guy

MAY 7, 2020

The path and the steps to reach the destination is defined through a product roadmap. Hence roadmapping is a crucial exercise which can make or break your product. In my opinion, apart from a bad culture, a bad roadmap can also have a devastating impact on your organizational strategy. Product Roadmap.

Technical Review 159

Technical Review Research Software Onboarding KPIs Reporting Tools 159

Innovatemap

SEPTEMBER 9, 2020

Business-to-business (B2B) software products, particularly those that have been around a long time, face a unique challenge when it comes to user experience. That roadmap will lead to parallel roadmaps for marketing and sales as well. What do I mean by explode?

Customer Experience 52

Customer Experience User Testing Analytic Tools Research Software 52

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. In B2B, you’re not always the primary user of your product. B2B or B2C and why? B2B is more exciting to me.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Bain Public

SEPTEMBER 24, 2019

They use unconventional ways to spread the vision and have the ability to keep cool under pressure with tight deadlines. Defining the ‘why’ behind your roadmap Product management is a discipline responsible for defining the ‘why’ behind your roadmap. Without a vision statement, it’s impossible to commit to long-term roadmaps.

User Testing 40

User Testing Product Management Product Manager User Friction 40

ProductPlan

FEBRUARY 28, 2023

If you work on a claim processing system or data warehouse, your responsibilities may more closely resemble those of a B2B product manager or a platform product manager. To make the focus on outcomes more concrete, you can use outcome-focused roadmaps to communicate your plans for your internal product.

Feedback Software 52

Feedback Software Information Technology Product Management 52

Ronke PM

OCTOBER 5, 2023

Customer Advisory Boards When product leaders join any organization, regardless of the size or industry, one of the first things they do is to try to garner how their organization and product teams have been getting customer feedback and validation of the roadmap and vision.

User Testing 52

User Testing User Friction Customer Feedback Customer Experience 52

Userzoom

APRIL 21, 2020

What is the future vision for UX? So it doesn’t matter if it’s B2B or B2C, I think every digital interaction that we have is an experience so we need to ensure that it’s optimized for the audience it’s required to serve. I work on both strategic and tactical projects. Where does UX fit into the digital business?

User Testing 93

User Testing Research Software Data Visualization Product Research 93