Johanna Rothman

OCTOBER 30, 2020

He’s pretty sure a colleague, John, is plagiarizing his blog posts. ” That's when he glanced at my name tag. When I teach writing, I recommend writers have two “lists” of ideas: The idea bank, the topics you might want to write about, at some time. I spoke with another writer, Sam, earlier this week.

Information 108

Information Consulting Agile Books 108

The Product Coalition

FEBRUARY 28, 2019

In my spare time I devoured blogs / books about product management, attended product-focused meet-ups, and did onboarding teardowns for the apps on my phone. What are your favorite blogs, communities, and/or influencers to follow? In early 2015 I earned the promotion to product manager.

Finance 60

Finance Weak Development Team Banking Customer Experience 60

UX Studio: Product Management

JULY 5, 2021

Apart from helping our partners design new products and improve existing digital experiences, we run a UX blog read by over 30k people worldwide. It publicly shares over 100 collaborations with such notable clients as Walmart, PwC, Morgan Stanley, Verizon, Intel, City Bank, and Facebook, just to name a few. . Perpetual.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

AUGUST 10, 2023

Show your appreciation by greeting users by their names. How do you remove friction from complex tasks, like verifying customer ID in banking apps? Trigger contextual in-app guidance – tooltips, modals , banners , slideouts… you name it. Once you have the information, trigger a personalized onboarding flow.

Onboarding KPIs 72

Onboarding KPIs Customer Experience User Testing User Friction 72

UX Studio: Product Management

JUNE 7, 2019

In this blog post I picked out 5 Tech trends of 2019 that keep us steamed up, the newest technology they use and how they affect our work as designers: OT – where does it stand in 2019? Healthcare, financial management or education – just to name a few – started going through great digital transformation. Healthcare tech trends.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Userpilot

JULY 27, 2021

The name “annotated” comes from the fact that these UX patterns are literally annotations on top of the user interface. So large, in fact, that the entire screen is dedicated to them — hence the name. Addressing the customer by their first name. As the name suggests, this doesn’t have to be long. Dedicated UX patterns.

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UX Customer Experience Data Visualization User Testing 98

Userpilot

AUGUST 18, 2022

Customer advocacy is a powerful force for driving business growth without breaking the bank. If potential buyers keep seeing your company name pop up in a positive context, that’s more memorable than scrolling past your ad on Facebook. Personalization doesn’t end with addressing them by name. Boosts brand awareness.

User Testing 90

User Testing Customer Experience Customer Feedback Feedback Software 90

UX Studio: Product Management

JANUARY 11, 2022

UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. As an established UX design agency with over ten years of experience, we have worked in fintech, fashion, digital solutions, traveling, education, and healthcare industries, just to name a few.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

Userpilot

JUNE 30, 2021

FullStory is also a product that can be used by various personas: product, UX and engineering teams to name a few. For this kind of approach, you’re basically banking on the UI to deliver the value needed to push users for activation. This will help them later to personalize the experience based on the data collected.

Customer Experience 80

Customer Experience B2C UX Banking 80

The Product Coalition

MAY 24, 2018

Spread across the Asia and Pacific region, they not only have day jobs in product management, but also often write blogs, teach, and/or organise events for the community. Nyoman Puspitasari has held numerous product positions in the banking industry and is now SVP, Head of Product Development at Bank QNB Indonesia.

Product Management 60

Product Management Product Manager Banking Software Engineering 60

UX Studio: Product Management

FEBRUARY 13, 2020

He also explains that you would never ever experience the same extremes of emotions whilst going to a bank as you do when your favourite team wins the ball game with a last-second field goal attempt. I don’t know about you but I never felt like this when visiting my bank. Those are the games I like! A few things to consider.

Data Visualization 85

Data Visualization Research Software User Testing Product Research 85

Userpilot

JUNE 17, 2021

Regular readers of this blog will know that we are big on personalizing your product to the individual needs of your customers wherever possible. Hence the name of the site. The DataFairy project lists a large number of fake profiles, complete with name, bank account details, ID number, and even password information!

Analytic Tools 98

Analytic Tools Demo Customer Communications Data Visualization 98

Product Innovation Educators

DECEMBER 24, 2018

5:06] Where did the name Projectopia come from? He made me realize I needed a catchy name for what I was doing. You begin generating a list of what you really need — a home page, blog, eCommerce, etc. If you have money in the bank, build for scale and stability to build trust within the organization.

Naming 58

Naming Startups Banking Presentation 58

Userpilot

NOVEMBER 19, 2021

Start by clicking the ‘Create New Checklist’ button on your dashboard and giving your checklist a name. After you’ve named your checklist, you can now set up your theme and brand fonts. You can also create multiple checklists for all your customer segments with Userpilot. Source: Userpilot. Source: Userpilot.

Customer Experience 86

Customer Experience Enterprise Dashboard Banking 86

Indicative

MAY 25, 2018

Jewell’s talk was based on Pearson’s research project by the same name, which explored the skills that will be needed most by 2030. pointed out that her company’s target customers — people who work in the adult industry — often find it hard to get loans from banks because “banks impose moral judgments on them,” and call them high risk. “I

Research Software 53

Research Software Banking Certifications Customer Experience 53

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Again, these are mission-critical questions that are often gracefully overlooked by the authors of “Userpilot alternatives”-like blogs. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

JANUARY 15, 2019

and see if I can’t help swing the pendulum back a bit closer to equilibrium :) Example 1: Crisp white sheets (a $5 billion insight) In 2013, I met a startup (then named Oravel) looking to build the first marketplace for affordable accommodations in India. I thought I’d share them here?—?and

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

UX Studio

SEPTEMBER 4, 2019

.” Maybe I’m the leader because I opened the group or because I decided to give more to the community – to open a website that will be dedicated to the community, a blog for a community. You have UX writers, content strategists, so many names for writers in tech. The community asked me personally for a course.

UX 79

UX Customer Experience User Testing Technical Advisors 79

Usersnap

AUGUST 19, 2019

Second, a lot of client collaboration tools offer bank-grade security to ensure that all of your sensitive (and not so sensitive) data is completely safe. Let’s name a few of them: Task and Project Management. that had to change its name after a long-standing trademark dispute. . Better communication. Fewer misunderstandings.

Web Development 76

Web Development Web Developers Feedback Software Reporting Tools 76

Amplitude

MARCH 30, 2017

We’ll look at this phenomenon in three of the biggest names in the history of tech: IBM, Xerox, and Apple itself (circa 2017). You know a product has penetrated the market when the name of the product becomes the a generic trademark. The post How Product Monopolies Can Hurt Tech Companies appeared first on Amplitude Blog.

Research Software 67

Research Software User Testing Product Research Banking 67

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

Q: Readers of the Exponent blog may not be too familiar with the technology scene in Europe. You can name any industry type and you would find a promising candidate: Fin-tech, Health-tech, Clean-tech, SaaS, Entertainment. Q: Favorite PM resource or blog? Europe is a great place for tech startups. Have you heard of these?

Analytic Tools 40

Analytic Tools Data Visualization Product Management Product Manager 40

Product Bookshelf

AUGUST 22, 2016

Capture and log these observations into your idea bank. Blog post submitted by Lewis C. Lewis was named by CNN as one of the “top 10 job tweeters you should be following.” Overcome your fear of failure, identify your challenges, and defy traditional conventions. 100 Things Every Designer Needs to Know about People.

Data Visualization 48

Data Visualization Books User Testing Customer Experience 48

Intercom, Inc.

AUGUST 15, 2019

More often than not, they are what we would call today traditional, established types of businesses: brick-and-mortar retailers, banks, insurance companies, telcos – that type of thing. There’s a phrase I love – I learned it from a TED Talk by a guy named Astro Teller , which is a great name. It’s all there.

UX 179

UX User Testing Weak Development Team Customer Experience 179

The Product Coalition

JULY 24, 2020

Up until this point in the blog series, the focus has been all about establishing the framework. I always address this by creating a customer interview guideline, with a tailored question bank. Blogs were created and other metrics tracked to show this consistently as time progressed. This ensures consistency across interviews.

Product Research 78

Product Research User Testing Data Visualization Customer Feedback 78

Iteratively Blog

DECEMBER 17, 2020

As the bridge between your data consumers (product managers, product teams, and analysts, namely) and your data producers (engineers), you can help develop and manage data validation that will improve data hygiene all around. However, just because data leads don’t own their pipeline from data design to commit doesn’t mean all hope is lost.

Data Visualization 40

Data Visualization Weak Development Team Analytic Tools User Testing 40

Userpilot

JUNE 14, 2021

How would you react if you noticed money was missing from your bank account but you didn’t receive a payment confirmation? After following the instructions and selecting the accounts, another tooltip will show and prompt them to name the new group they are creating. I would probably panic for a second.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Userpilot

MAY 5, 2021

It gets its name by how you can create workflows for your users to complete and interact with to understand the value of your product. Don’t break the bank on a huge product adoption tool if you just need to create a simple workflow. Onboarding workflow software guides users through their journey after the initial sign up.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

Intercom, Inc.

OCTOBER 27, 2022

If you’re running a business, especially in banking or fintech, it’s important to do due diligence and verify the identity of a customer to assess the risk they pose to your business. I thought it was interesting, and I posted a blog post asking, “Should we do the same in France or Europe?” ” So, directly to the bank.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

FEBRUARY 9, 2022

Your industry is highly regulated, such as legal or banking apps. The post New User Onboarding SaaS: How to Onboard New Users And Drive Adoption appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. For instance: If activation requires a long, complex technical integration.

Analytic Tools 86

Analytic Tools Research Software Onboarding KPIs Customer Experience 86

Userpilot

APRIL 12, 2023

So, for a freelancer using the accounting app, examples of activation points would be: Create a user account Set up the account with all the details like social security number Connect the bank account Save a photo of a receipt Save client details Create an invoice Share the invoice Invite an accountant to review your accounts.

Analytic Tools 97

Analytic Tools Feedback Software User Testing Customer Feedback 97

Roadmunk

MARCH 20, 2018

That means we’ll discuss topics like handling tricky relationships with non-technical team members, how to effectively think like a product manger, and how to disrupt human behaviour with human-centered AI design (just to name a few topics!). Eleni: Have you started to see results from contributing to your emotional piggy bank at work?

Product Research 45

Product Research User Testing Feedback Software Customer Feedback 45

Intercom, Inc.

AUGUST 1, 2019

Tara: You’ve been breaking all the typical timelines for growth, incredible name recognition, marketing tactics that span some traditional partnerships, to very disruptive formats in really visible ways. We had some big names. We also produce a lot of great content for startups in the blog format. Break the rules.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Intercom, Inc.

OCTOBER 15, 2020

Like at Autobooks and they sell to banks. And you start to realize that in any real business, salespeople are actually the most important, whether I’m selling you to join as an employee, whether I’m selling the banks to go or the investors to get money or investment, sales is at the cornerstone of any startup.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Userpilot

JUNE 12, 2023

Otherwise, a user’s name and email are often enough to get them started. This strategy banks on the human desire to retain their slice of heaven at all costs. The post How to Optimize The Conversion Path to Drive Growth appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog.

Customer Experience 84

Customer Experience User Friction User Testing Data Visualization 84

Usersnap

JUNE 11, 2019

Speed is the name of the game now. And Suncorp banks having money disappearing from its customers’ bank accounts after a software upgrade. The post How QA Testing is Moving Up in Today’s Agile Value Chain appeared first on Usersnap Blog. William A Foster. Testing is changing, how are you adapting?

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Userpilot

FEBRUARY 2, 2022

So to return to our financial app example, if you run a typical banking app, a new user might experience the Aha Moment during the signup flow , at the point where they see images of your UI and think “Wow, that looks like a great way to keep my finances organized.” The Aha Moment is emotional , whereas activation is practical.

Analytic Tools 82

Analytic Tools Research Software Onboarding KPIs Customer Experience 82

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. The customer’s bank or card details are stored in the payment gateway’s infrastructure – not yours. They make it easy for you to be PCI-DSS compliant. Insight #4.

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Reporting Tools Data Visualization Research Software Customer Experience 52