The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. The importance of good user onboarding Given the variety of different fintech apps available, like banking apps, and trading platforms, convincing people to download yours is a challenge.

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Onboarding KPIs Analytic Tools Research Software Data Visualization 122

UX Studio: Product Management

JULY 5, 2021

As a client, you invest your time, energy, and limited resources into your digital product development. As a design agency that works with NYC companies , we have developed an effective remote collaboration process that helps us stay in touch with our partners despite time zone differences. Is there anything we can help you with?

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. We encourage our teams to focus effort where it matters most.

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User Testing Customer Experience Analytic Tools Research Software 101

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. UX studio’s clients are rising start-ups and established companies worldwide, like Google, HBO, and Netflix, just to name a few. This is our fantastic UX team. Vienna Pixel.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

The Product Coalition

FEBRUARY 28, 2019

We had the opportunity to chat with Zoe Chaves, product manager at Splitwise, about the app and what makes it unique. She also has some great tool recommendations and advice for product managers (especially for those who are just starting out). In early 2015 I earned the promotion to product manager. I love to cook.

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Finance Weak Development Team Banking Customer Experience 60

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Userguiding and Product Fruits offer more features, but have very clonky and buggy UX and UI, which makes them feel ‘half-baked’ and offers a poor user experience. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

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UX User Testing Weak Development Team Customer Experience 179

PMLesson's Ace the PM Interview

JULY 13, 2020

Product Managers are often called “Product CEOs” or “Mini GMs”, but they rarely have direct control over the inputs that lead to successful products. There’s no set skillset or formal certification for PMs like there is for Project Management (PMP). Leading a diverse team. But your time is valuable too. So how do you decide?

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Certifications User Testing Data Visualization Feedback Software 52

Product Club

DECEMBER 20, 2016

On the 4th November the Product Manager Club attended JAM 2016 in London. How do product managers, designers and engineers make it all happen? The first presentation was an overview what goes on ‘behind the roadmap at Busuu’ and how the team create a well informed product roadmap. This product manager is well read!

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Feedback Software Weak Development Team Product Management Product Manager 48

ProductPlan

OCTOBER 23, 2018

There are lots of ways to define a product manager’s job , but here’s one viable way you could succinctly describe the product management role: identify flaws and design solutions for them. Other times we over-develop or under-develop a piece of functionality. But here’s another one.

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Analytic Tools Research Software Reporting Tools Data Visualization 50

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

We talk to Katja Muradyan , an Exponent alumnus, on her journey to breaking into product management from a consulting background and her experiences building various products in Europe. I’m Katja and I’m currently working as a PM on the Wear OS team at Google. I started there as a Project Manager and left as Product Manager.

Analytic Tools 40

Analytic Tools Data Visualization Product Management Product Manager 40

Business of Software Conference

JUNE 5, 2019

His company PrecisionLender has been seeing incredible growth over the past few years, providing a huge amount of value in the banking sector. And as we’re working through, building our product, we released it January 1st 2010 and since then we’ve added probably 250 banks around the world. We had made a bad hire.

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Feedback Software Research Software Reporting Tools Data Visualization 40

Business of Software Conference

FEBRUARY 16, 2021

Some of the BoS talks that had an impact on his company, including changing its name to Kevel. So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. 2:43 Mark: Yeah.

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Feedback Software Weak Development Team Customer Communications Customer Experience 59

Intercom, Inc.

OCTOBER 13, 2020

ML products also require us to manage relatively large technology risks – this is an area where, unlike in most other product development, technical limitations might render the entire design impossible. Resolution Bot is a product that automatically answers the repetitive questions faced by customer support teams.

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Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Coalition

JULY 24, 2020

Check out more insightful sketches by Jono Hey on sketchplanations.com One of the proudest moments of my career was launching and watching the evolution of digital wealth manager Nutmeg’s socially responsible investment portfolios, and it was a great example of how this type of discovery initiative can set you up for success.

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Product Research User Testing Data Visualization Customer Feedback 78

The Product Coalition

AUGUST 9, 2023

Opening the Blockchain Pandora’s Box: From Miners’ Reward to Global Revolution It all began with a mysterious figure named Satoshi Nakamoto. Beyond Bitcoin, it’s becoming evident that blockchain development applications are as diverse as the stars in the sky. This tag team ensures that data breaches become a thing of the past.

Data Visualization 116

Data Visualization Finance Banking Healthcare 116

The Product Coalition

FEBRUARY 26, 2022

Why have Product Managers stopped speaking to customers? Very sadly, most product managers I meet today no longer talk directly to customers regularly. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently. most invariably say zero.

User Testing 169

User Testing Weak Development Team Customer Experience Customer Feedback 169

Mind the Product

APRIL 16, 2020

Before moving to super app Gojek to lead its efforts on mass financial inclusion, Adam Darcy developed PayMe, a product that has helped to transform the way young people in Hong Kong think about HSBC. However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach.

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Weak Development Team Banking Customer Experience User Friction 141

Userpilot

MARCH 7, 2024

So I talked to several female leaders in SaaS – about their experience with breaking into leadership positions in tech startups – what challenges they’ve faced, and how they managed to overcome them. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. Sima Banijamali – Sr.

Technical Review 104

Technical Review CTO Coach Startups Feedback Software 104

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. Steve Johnson talking about product management. You may not have a department, but you have a function but it might come out via support or the product managers – so sales is a part of that. We got the team together and went to work on it.

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Research Software Feedback Software Magazine Customer Experience 40

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

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Research Software Weak Development Team Development CTO Coach 60

Business of Software Conference

JULY 28, 2020

Humans are horrible at risk management! Now if you’re a product manager you look this, you’re like Oh my God this is just make work. And now what happens out of something like this is you’ll do a thing that your security professional thinks is bad. How do we think about humans and risk management?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. Long Sales Cycles, Weak Attribution, Few Data Points. What’s B2B? What’s Enterprise? Digging in: 1.

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Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

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Research Software Feedback Software User Testing Customer Experience 265

nulab

NOVEMBER 5, 2021

Google, Facebook, and Apple are all household names. A flash Silicon Valley campus staffed by armies of developers, bazillions in the bank, and countless users. You need to understand their product team structure… And you need to learn how startups can adapt them for rapid scaling without losing sight of their goal.

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Research Software Feedback Software Weak Development Team User Testing 72

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. Des Traynor: But does that name mean anything? ” Computers were bad at that historically. It would be great.”

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

Intercom, Inc.

FEBRUARY 4, 2021

We were fairly poor. So I started to develop a hankering for making money at an early age. I always loved software and developing software. And so, our teams it’s a huge motivator for them. “Clarity becomes an ally of the engineer and the production manager. Harnessing data to fight climate change.

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Reporting Tools Transportation Travel Data Visualization 183

Alchemer Mobile

MARCH 18, 2021

This is going to be a fantastic presentation for both product managers, mobile marketers alike. However, if we run out of time, please be sure to leave your name with your question, and we will follow up with you directly with any answers that we have to your questions. So bear with my enthusiasm. We spend a lot of time with them.

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User Testing Webinar Data Visualization Feedback Software 173

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. As a QA tester or manager, how you scale up your skills to match today’s innovative challenges is the key to improving testing productivity and advancing your career prospects. . William A Foster.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 85

UX Planet

FEBRUARY 13, 2024

Christopher Alexander Neighborhoods, towns, and cities from their literal names to their reputations are defined by what keeps occurring there. Bertrand Russell Think about a company deciding whether to build banking software in-house or use an experienced and existing third party to build and manage their banking app.

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Research Software Customer Experience User Testing Systems Review 68

Imaginary Cloud - Design

MAY 22, 2019

The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers. Design and innovation are being used as a tool and process for change in order to "develop (.) As in the backstage, this area is also considered to be invisible.

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Research Software User Testing Weak Development Team Customer Experience 59

Amplitude

MAY 30, 2018

David Packles was a PM before he knew what product management was. While helping small creative agencies build processes and systems to grow, he learned that an actual role for this existed and it was called product management. Name: David Packles Current role: Senior PM, Peloton Location: New York City. “As

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Analytic Tools Data Visualization Weak Development Team Consulting 60

Product Talk

FEBRUARY 8, 2017

Product management is evolving quickly. Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. into context and help product teams know what to use when. I hope you enjoy it.

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Product Research Research Software User Testing Reporting Tools 100

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. So, against this calibre of competition how does a small startup managed to remain competitive?

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52