Gainsight

FEBRUARY 23, 2024

At Gainsight, we understand the vital role that customer education plays in driving sustainable growth and fostering strong relationships with our clients. Our study revealed a direct correlation between Gainsight Admins who completed our education program and an increase in NPS scores among our clients.

Education 52

Education Customer Experience Customer Feedback Data Visualization 52

AB Tasty

FEBRUARY 5, 2024

Beyond our strengthened AI and personalization portfolios, it’s become crystal clear that what makes us unique is our people. New Look, Same Commitment One thing hasn’t changed – and that’s our commitment to our clients. Everything we’ve done will better suit the needs of our clients. Change is how we find our better.

Branding 64

Branding Data Visualization User Testing Customer Experience 64

The Product Coalition

FEBRUARY 22, 2023

But now it has become much more difficult to understand your employee’s mood or their plans for personal development in the company. But now it has become much more difficult to understand your employee’s mood or their plans for personal development in the company. What are the benefits of One-to-One meetings?

Product Research 142

Product Research Feedback Software User Testing Customer Feedback 142

UX Planet

APRIL 12, 2024

Or I should state, balancing the investment that goes into the crops, maintaining them, making sure they grow solidly, and then finding the resources (manual and automated) to pick them, box them and get them to their clients/buyers. My answer, based on my academic training and professional roles, would be the former.

Research Software 87

Research Software Analytic Tools Feedback Software User Testing 87

Intercom, Inc.

MAY 13, 2022

It’s another way of saying the customer lifecycle, or the steps your customers take from the time they first become aware of your brand to the point at which they become your brand’s biggest advocate. . What are the steps of the customer journey? At each phase of the customer journey there are touchpoints.

Customer Experience 223

Customer Experience User Friction User Testing Data Visualization 223

Product Innovation Educators

APRIL 15, 2024

After I left Amazon, one of my key clients was the Gates Foundation, and Greg Widmyer told me, “You do a really nice job taking the little strategies, inserts, and mechanisms from Amazon and delicately implementing them and influencing our work. If you have experienced a big change, you already know firsthand how challenging it is.

User Testing 114

User Testing Product Management Product Manager Product Research 114

Intercom, Inc.

APRIL 30, 2020

.” We’ve also chatted with many service providers – think agencies, business process outsourcers, systems integrators, and consultancies – who are keen to help their clients use Intercom to connect with their customers. Here’s how they work. Turn your app into a powerful partnership. Example sales one pager. Reach a bigger audience.

Feedback Software 223

Feedback Software Webinar Customer Experience User Testing 223

The Product Coalition

OCTOBER 6, 2023

In today’s world, digital media progressively filter communication. Instead of a face-to-face conversation, we send chat messages or schedule a video call. We prefer to shop online, and if we encounter any issues while doing so, we turn to chatbots. But what if the technology that hinders our communication at times could actually enhance it?

Research Software 135

Research Software Reporting Tools Data Visualization Automotive 135

Intercom, Inc.

JULY 26, 2022

Unsurprisingly, this benefits all parties: your customers receive support toward their goals; in turn, your company can expect less customer churn, more upselling opportunities, greater loyalty, and lower acquisition costs as your customers become long-term brand advocates. What is client success? What is customer success management?

User Friction 129

User Friction Customer Experience Data Visualization B2C 129

The Product Coalition

FEBRUARY 24, 2023

Leah Tharin Leah talks about the value of being able to craft her own writing for she finds it to be the best way to refine her understanding of how she applies knowledge and techniques, whether it’s on her day job, or for her consulting clients, and in everyday life. You visualize it. It’s kind of a learning mechanism.”

ChatGPT 118

ChatGPT Differentiation Consulting Article 118

The Product Coalition

FEBRUARY 24, 2023

The saying “a product manager is the CEO of the product” stems from the idea that product managers are entrepreneurial and base their teams’ efforts on the assumption of value gain for clients and the company. Measure what’s valuable, don’t just value what’s measurable.

Reporting Tools 147

Reporting Tools Data Visualization Customer Experience Download 147

Mind the Product

SEPTEMBER 30, 2020

In their new book, Build What Matters (£26.99), Rajesh Nerlikar and Ben Foster introduce you to their methodology for becoming a product-driven company.

Vision 191

Vision Books Product Research Testing 191

Product Talk

JANUARY 18, 2023

Their current customers operate in the field of education where they coach their clients (who are teachers) on how to use their educational program and tools. It tended to be a one-dimensional flow of information from the client to the product team. Saying no is a huge part of excelling in your product practice. Tweet This.

Feedback Software 222

Feedback Software Product Research Customer Experience User Testing 222

The Product Coalition

JANUARY 25, 2024

Users interact with everything that’s above the ground, e.g. interfaces, communication with clients, goods, and ads. If a search engine gives relevant information, it becomes more popular among the audience. Our next article in the prioritization series* tells about different types of business organizations.

Systems Review 111

Systems Review User Testing Vision Customer Experience 111

Product Innovation Educators

APRIL 3, 2023

Since 2006 at Crossmedia, she has helped clients navigate the changing marketing landscape. Her responsibilities include building and evolving Crossmedia’s services in ways that reflect their commitment to do the right things for their people and their clients.  To help us, Ali Plonchak is with us. Ali is the COO of Crossmedia.

Data Visualization 100

Data Visualization Marketing Advertising Analytic Tools 100

UX Studio: Product Management

OCTOBER 9, 2021

It also meant relearning how to establish trust and credibility with clients and rethinking daily tasks to suit the limitations and opportunities of working remotely. Due to international client base, he is experienced with remote research methods. User insights are becoming the core of organisations’ strategy.”.

Positioning 108

Positioning User Testing Customer Experience Research Software 108

Userpilot

JANUARY 31, 2023

Winning new business is critical for any savvy product manager: a new client onboarding checklist template can help you systemize your path to a successful customer onboarding process. Used correctly, this sort of customer onboarding checklist can become an invaluable tool for any product manager. Let’s dive straight in!

Onboarding KPIs 97

Onboarding KPIs User Testing Analytic Tools Feedback Software 97

The Product Coalition

OCTOBER 3, 2023

I sat comfortably inside a long, wide, unfurnished conference room in what was to become an innovation hub — clearly, the team had yet to hire the decorators. As the client walked in, the ‘music’ screeched to a halt. This client was known for asking questions that were off-the-chart challenging. My contribution? No pressure.

Roadmap 125

Roadmap Product Research User Testing Customer Feedback 125

The Product Coalition

JUNE 14, 2022

Localization may become necessary at various stages of the product life cycle. Their typical client is a medium-sized IT company, with a product such as a mobile app. Localization managers are responsible for the localization process and for client communications. When is localization required? We’ll tell you how we do it.

Feedback Software 123

Feedback Software User Testing Systems Review Technical Review 123

UX Studio: Product Management

MARCH 5, 2024

Our agency is working with clients from all over the world. Our agency has received new kinds of incoming requests for the last couple of years. These inquiries came from more prominent companies trying to handle capacity challenges. As a first step, our agency always tries to understand the reasons behind the capacity issues.

Research Software 81

Research Software User Testing Feedback Software Product Research 81

The Product Coalition

JULY 22, 2021

But a weird thing happens when “efficiency” becomes part of your brand: It becomes a hallmark not only of finished products, but of the ways in which they are created, too. Escher’s “ Ascending and Descending” Most products are designed to make our lives easier?—?to to make our everyday tasks more efficient, if you will.

Feedback Software 148

Feedback Software User Testing Weak Development Team Customer Experience 148

Product Innovation Educators

FEBRUARY 13, 2023

PDMA is a global community of professional members whose skills, expertise, and experience power the most recognized and respected innovative companies in the world. PDMA is also the longest-running professional association for product managers, leaders, and innovators, having started in 1976. I love a good story.

Customer Experience 113

Customer Experience Artificial Inteligence Feedback Software Data Visualization 113

The Product Coalition

OCTOBER 25, 2020

Here is the list of the best 2D animation studios that might become a reliable partner for your business. Since its inception in 2012 in Warsaw, Explain Ninja has shipped more than 700 projects for clients worldwide. Operating since 2014, the studio has become one of the leading and biggest animation studios in Eastern Europe.

Airlines 156

Airlines Magazine Advertising Travel 156

The Product Coalition

JANUARY 27, 2024

Digital technology has inadvertently become a significant contributor to the growing carbon footprint of the tech industry. As we increasingly depend on digital solutions, the environmental impact of this reliance becomes more apparent. Software development with sustainability in mind is a rising trend in digital spaces.

Analytic Tools 140

Analytic Tools Research Software Reporting Tools Software Review 140

DevelopmentCorporate

NOVEMBER 20, 2023

While most of my clients have viable products and market opportunities, fundraising has become a significant challenge. The early stage VC funding market has experienced a significant decline since the market peak in February 2021. The post Seed Stage VC Fundraising Q3 2023 first appeared on Development Corporate.

Development 59

Development Marketing 59

The Product Coalition

JULY 12, 2022

Here are cases for when the cooperation between the product team and the client brakes down for objective reasons. During my professional career, I’ve spent a lot of time with clients who simply didn’t need my services. But more often, it’s a client who is not ready to develop software. So I wrote this article.

Research Software 116

Research Software Weak Development Team Software Review Development 116

The Product Coalition

MARCH 3, 2022

For others it’s a response to client needs. As one Head of Product I spoke with recently said, “I’ve been hired by [Consultancy X] to build out a Product Management team because we have clients asking; “we have this idea, are you able to help validate it for us?” For example, just look at this recent job ad from PwC here in Sydney.

Product Research 151

Product Research Data Visualization Certifications Consulting 151

The Product Coalition

FEBRUARY 5, 2021

This is a free sample story from my book The Making of Product Managers. It is unusual that Michael’s first brush with product management was during his master’s degree in systems design engineering. After his master’s degree, Michael discovered that he no longer wanted to be an engineer.

Research Software 158

Research Software Analytic Tools Product Management Product Manager 158

UX Studio

DECEMBER 14, 2023

2015: Going international The dream of having international client partnerships seemed ambitious back then, but still, it all started with the bold decision from Budapest, Hungary, with a team of 10-12 people. This year, UX studio turned 10 years old. Happy birthday, UX studio! And now, here we are.

Research Software 89

Research Software UX Feedback Software User Testing 89

The Product Coalition

MAY 12, 2022

Brick walls are corporate defenses or, as a former client liked to say, corporate antibodies. Patterns become the operating rhythms giving employees comfort. It’s simple, become their guide, their ally, and don’t try and disrupt what they are doing. Now for some inspiration… Play the Rocky theme song. Ok, so what do I do?

Weak Development Team 124

Weak Development Team Differentiation B2B Customer Experience 124

Strategyzer

MARCH 3, 2021

It’s become clear in the last few years that building a sustainable innovation capability requires a more systemic approach. It’s become clear in the last few years that building a sustainable innovation capability requires a more systemic approach. Developing an innovation capability within a large organization is a daunting prospect.

Development 145

Development Management Management 145

The Product Coalition

AUGUST 25, 2023

Additionally, they communicate with the client to ensure that the requirements are captured accurately and communicated to the dedicated development team. To avoid this, the product owner must exhaustively discuss the requirements with the client and development team from the outset, so that everyone is on the same page.

Agile 118

Agile Feedback Software Weak Development Team Technical Review 118

Mixpanel

MAY 12, 2023

Data has become the heartbeat of modern businesses. For years, we have been providing our clients with insights that help them build better products, reach their target audience, and achieve their goals. From e-commerce to finance, logistics to healthcare, data-driven decision-making is at the core of success. Why Mixpanel?

Data Visualization 105

Data Visualization Analytic Tools Customer Feedback Customer Experience 105

UX Studio: Product Management

OCTOBER 2, 2023

In the ever-evolving digital landscape, design has become an essential cornerstone of success. Notable clients in our portfolio include Google, Netflix, Cisco, The United Nations World Food Programme (WFP), and other brands from around the world like from New York or San Francisco. Looking to streamline your search? UX studio 2.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

UX Planet

FEBRUARY 1, 2024

Each stage of wireframe interfaces should be approved with the client. Interface wireframes for the Attraction project: [link] Such interface wireframes become a development plan for the whole interface and can be useful for developers who will have to build and code this interface. If it is a table, it should be filled with real data.

Data Visualization 81

Data Visualization Web Development Web Developers User Testing 81

The Product Coalition

AUGUST 23, 2023

I wireframe so that I can elicit requirements, finalize them, and help my stakeholders and clients really think through the user experience and accessibility. They become testing tools and help us ensure that the finished product matches expectations. If you are new to designing for screens, I encourage you to learn how to wireframe.

Data Visualization 116

Data Visualization Feedback Software Customer Experience Reporting Tools 116

Reveal

NOVEMBER 1, 2023

While data visualizations have become essential, not all standard visualizations cater to specialized reporting needs. Whether you’re dealing with customer demographics, supply chain logistical management , financial data , or presenting to executives, clients, or colleagues, you can adapt the visualization to align with their needs.

Data Visualization 97

Data Visualization Customer Feedback Analytic Tools Reporting Tools 97