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Customer Success Blog Posts and Webinars You Can’t Live Without

Gainsight

Before you say, “ thank u, next ” to 2018, check out Gainsight’s top blog posts, webinars, and resources of 2018. Top 5 Customer Success Blog Posts of 2018. Click here to read the blog. Click here to read the blog. This blog post covers the six metrics every Customer Success professional needs to know.

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June BOM: Positioning

Pragmatic Marketing

June’s Box of the Month is positioning. Throughout the month we’ll highlight articles, webinars, podcasts and blog posts that help you better describe your product by its ability to solve market problems. For a full list of relevant articles, webinars and blog posts, check out our Box of the Month page.

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Watch: The State of Mobile Consumer Engagement 2021 Webinar

Alchemer Mobile

While we encourage you to download the full guide and dive into the data, we also hosted a webinar revealing some of the key takeaways from the report if you prefer to digest information in video format. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. So make sure you do that.

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Leveraging Webinars for Retention Marketing in 2021

Userpilot

This is where webinars really come in handy. In this post, we’ll show you how to specifically use webinars as a part of your overall customer retention marketing strategy. User webinars can be used at every stage (primary onboarding, secondary onboarding etc.), Invitation-only webinars especially, can feel exclusive.

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Sales, Positioning and the Nobody Zone

Product Management University

” Good sales positioning and discovery techniques can help you understand true buyer motivations so you don’t end up in the Nobody Zone. They scour the web, instantly return emails and phone calls, attend webinars and engage with sales people whose solutions are a possibility.

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Marketing-Led Growth: How It Differs From Other Growth Strategies?

Userpilot

Webinars play an important educational role. Such knowledge allows companies to make informed product-development decisions , fine-tune their product positioning , and create tailored marketing campaigns that resonate well with customers. They also run an academy with free marketing courses and regularly host webinars.

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A Guide to Customer Retention: Importance, Strategies & Metrics

Userpilot

It’s crucial for SaaS businesses because it drives revenue growth, increases customer lifetime value , reduces customer acquisition costs , and fosters positive word-of-mouth marketing. Educational webinars showcase new ways to leverage the product, fostering an engaged user community and generating new leads.