TryMyUI

APRIL 11, 2022

Prototype testing is essential when it comes to analyzing your product status. This helps you know what users like about your product or what they want to be changed. As a result, the overall user engagement with your product is improved.

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User Testing Product Research Testing Research Software 52

Userpilot

JULY 6, 2022

This article will guide you through how to use progressive onboarding to boost customer engagement in your app. We’ll also dive into how to switch to a progressive onboarding process and common mistakes to avoid when getting started. The UX onboarding process is a series of steps a user goes through when they begin using your product.

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The Product Manager Coach Blog

JANUARY 23, 2024

You’ve just landed a new product manager role, and the mix of excitement and nerves is palpable. Starting a new product manager job is not just about a change in your job title; it’s a defining moment in your professional journey. He needed to establish trust to lead and drive his product effectively.

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Intercom, Inc.

AUGUST 14, 2018

One common approach is to outsource content production, which can be cheaper in pure monetary terms. Lots of startups approach content production as something that can be done in the founders’ “spare time” – at weekends or evenings. How to make product improvements. 5 simple messages to engage your customers.

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Events Article Blog Technical Review 182

Userpilot

AUGUST 6, 2023

It also saves time and reduces mistakes. Your marketing automation tool can help you score and qualify leads based on their activity inside the product. OptinMonster helps marketers engage website visitors and capture their contact details before they leave. The ROI of marketing automation is on average $5.44 How do you do it?

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Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JUNE 30, 2023

This article provides an overview of 19 popular AI content-writing tools that will help you create different content types, from in-app messages to long-form blog posts. Userpilot is a product adoption platform that offers an AI-powered writing assistant to generate SaaS microcopy. Let’s dive in! Book the demo!

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Feedback Software Analytic Tools Research Software Data Visualization 98

The Product Coalition

MARCH 5, 2023

Product-Led Growth practice lead, Dave Boyce describes the distinction between finding product-market fit (PMF) versus finding go-to-market fit (GTMF). By Tremis Skeete , for Product Coalition Getting the product right and ready before launch is critical for digital product businesses.

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User Testing Startups Customer Experience Reporting Tools 118

Userpilot

APRIL 7, 2021

How important are your user engagement metrics? User engagement can be the difference between exponential growth and hitting a brick wall. In the end, we will summarize the five key user engagement metrics you should be tracking for product-led growth. What Are User Engagement Metrics? Seems pretty great right?

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Onboarding KPIs User Testing Customer Experience Customer Feedback 92

Userpilot

MARCH 2, 2022

Want to learn how to avoid common product demo mistakes? Definitely not the kind of questions you want to get in a product demo. But this was my reality when I first started giving product demos as a Junior Product Manager. And how those mistakes helped me master the art of product demos as a PM.

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Userpilot

JUNE 7, 2023

It will help generate quality feedback and enhance your product experience without your product team having to second-guess what they’re doing. TL;DR A feature survey is a method of collecting user feedback about existing or upcoming features of your product. Has [Feature] made the product more efficient?

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User Testing Customer Feedback Product Research Feedback Software 98

Userpilot

JUNE 27, 2022

In short, developer marketing is more than just capturing the attention of software developers and getting them to use your product. Developer marketing is a set of strategies and tactics designed to connect, attract, and incentivize developers to adopt your product. Don’t make the mistake of solely engaging with developers.

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Userpilot

JULY 27, 2023

In this article, we’ve outlined the major roles that move the needle in terms of product growth alongside their KPIs and current salary ranges. The different roles in SaaS companies: Chief Executive Officer : As the highest-ranking executive, this person ensures the company runs smoothly and employees are happy and engaged.

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Mixpanel

JANUARY 12, 2023

It’s a product unto itself. And just like a product process, you need data to create something great. It’s a scientific study in human psychology and empathy, the science of knowing what words will help people understand and connect with your brand and product. Start with customer research. That goal is the “a-ha” moment.

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Data Visualization User Testing Research Software Product Research 115

Gainsight

JANUARY 18, 2021

As we embark on the New Year, now is the perfect time to catch up on Gainsight’s Product Experience resources from 2020. We compiled our best Product Experience resources from last year, from blogs to ebooks to webinars. Product Experience 101. Mastering Product Experience in SaaS ( Watch the webinar recording ).

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Analytic Tools Customer Experience Data Visualization Feedback Software 52

Userpilot

NOVEMBER 17, 2022

Read on as we explore client onboarding and how to combine creativity, thoughtfulness, and the right onboarding software to help customers ‘get’ your product. Client onboarding is the process of welcoming new clients and familiarizing them with your product to ensure customer success. Increased customer satisfaction. Less churn.

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Feedback Software Customer Experience Analytic Tools Research Software 98

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Card sorting and fake door testing are useful testing methods before the product launch. Let’s get right to it! Let’s get right to it!

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User Testing Product Research Customer Experience User Experience 97

Userpilot

FEBRUARY 15, 2023

Are you in the process of implementing in-app onboarding and looking for successful product tour examples for inspiration? We’ll cover what a product tour is, and how they fit into the onboarding process, then get straight into some examples, and finally explore the best product tour software tool for the job.

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Feedback Software Analytic Tools Onboarding KPIs User Testing 98

Userpilot

AUGUST 11, 2022

As a result, customer success managers end up with more tasks than they can handle—making it harder to focus on helping users engage with the product and achieve success. Customer success ensures customers get their desired outcome when using your product. Which involves: Managing churn and increasing customer retention.

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Feedback Software Research Software Analytic Tools User Testing 98

The Accidental Product Manager

MAY 15, 2023

Image Credit: Being a product manager is a full-time job. The Problem With Algorithms Product managers know that it’s one thing for algorithms to set prices. Product managers are increasingly using algorithms to help them set prices for such things as plane tickets, gasoline , ride sharing and a range of other goods.

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UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. This blog post is not about AI tools in general but specifically about UX research tools. They also tend to say positive things about the product and features. In an important aspect they are very similar to humans: They are not infallible, they can make mistakes!

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Data Visualization Research Software Product Research Analytic Tools 97

Userpilot

MAY 30, 2023

TL;DR A customer experience survey is a questionnaire designed to help a business capture customers’ thoughts and feelings about a product. Below are some advantages of conducting customer experience surveys: Inform product decisions: Surveys help you understand customer expectations. NPS survey created in Userpilot.

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User Testing Product Research Customer Feedback Feedback Software 98

Userpilot

NOVEMBER 28, 2022

This article shows the common reasons for churn, outlines ten ways to get your users back, and the right engagement software to use. A churned customer is someone who stopped using your product after a while. Send regular product and industry news, plus expert tips to help your existing customers get better at their jobs.

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Feedback Software Analytic Tools User Friction Customer Feedback 98

Userpilot

SEPTEMBER 23, 2022

Screen complexity is the villain to product adoption, high engagement , and revenue. A bad UI design will kill any chance you have of guiding users to achieve value with your product. It boosts engagement because an efficient, well-designed screen will naturally guide the users to complete the intended action.

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Customer Experience User Testing User Experience Data Visualization 97

Userpilot

DECEMBER 6, 2022

Product managers spend an incredible amount of time digging for user insights to uncover patterns that will drive product growth. User insights sum up your users’ perceptions and feelings about your product or service. Track how users engage with your product using heatmaps. Find friction points and act on them.

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Data Visualization Customer Feedback User Testing Feedback Software 98

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? As a SaaS company, your ultimate goal is to retain customers and keep them happy with your product. Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs.

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Feedback Software Research Software User Testing Customer Experience 98

Userpilot

OCTOBER 20, 2022

Are you looking to increase product adoption levels across your product but unsure how to begin? In the brutal world of SaaS business where activation and retention are crucial, smooth user onboarding ensures users are highly engaged and activated from the start. Why is customer onboarding important for a SaaS product?

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Onboarding KPIs Customer Experience Data Visualization Certifications 98

Userpilot

OCTOBER 14, 2021

When building a product, it is sometimes difficult to draw the line between what features to build and which ones to let go of. If that line is not drawn early and often, you end up with the most horrifying term any product will ever encounter: feature bloat. The product problem template. The ‘what’ and ‘why’ of features.

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User Testing Product Research Customer Feedback Feedback Software 98

Userpilot

AUGUST 18, 2022

How can interactive walkthroughs help users get the most out of your product or service from the initial onboarding ? An onboarding process describes the activities and flows that help users get value out of your product or SaaS. Product tours are a common feature in the onboarding program of many SaaS companies.

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Userpilot

NOVEMBER 30, 2022

You can think of tooltips as tiny maps within your product that ensure customers don’t get confused as they move through the user journey. Top use cases for tooltips in SaaS: new user onboarding , product tours, feature announcements, and contextual upsells. Product tour. What is a tooltip? The typical customer journey.

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Analytic Tools User Testing Customer Experience Data Visualization 98

Lenny Rachitsky

APRIL 4, 2024

Brought to you by: • Explo —Embed customer-facing analytics in your product • Vanta —Automate compliance. Iterate and improve: Experiment with different approaches to see what increases audience engagement, whether it’s incorporating more humor, adjusting pacing, or refining content structure.

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Gainsight

APRIL 21, 2022

Since 2021, we have seen more product-led hypergrowth than in years past. Though the past two years were some of the most challenging times for businesses, it did not stop one of the most difficult seasons from producing hypergrowth for product-led companies. Product Experience . Creating a Product Roadmap?

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Customer Experience Data Visualization Analytic Tools User Testing 52

UX Studio

MAY 30, 2023

Unless your company is bringing great innovation to the market, there are likely to be multiple competitors offering similar products or services. When it comes to digital products, people form their first impression within 0.05 How can we make users feel safe regarding products and services? How do they get to your product?

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Userpilot

AUGUST 10, 2023

TL;DR User onboarding is the process of introducing users to a new product. Its goal is to show them how to use the product effectively to solve their problems. Onboarding is crucial for product-led growth strategies , as it enables users to experience the product value before they commit to purchase.

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Onboarding KPIs Customer Experience User Testing User Friction 96

Sachin Rekhi

JUNE 27, 2019

Blog to bring clarity to thoughts. Over a decade ago I started this blog to help bring clarity to my own thoughts on a variety of professional topics. When I ultimately transitioned into a leadership role in product management, I wrote a post detailing what I came to realize about being an effective manager of product managers.

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User Testing Customer Experience Software Review Research Software 135

Mind the Product

NOVEMBER 28, 2019

He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management. Currently, John is the product evangelist at San Francisco product analytics software developer Amplitude. ” Being a Trusted Expert. ” Being a Trusted Expert.

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The Product Coalition

JANUARY 25, 2021

Managing a product with no development budget can be a product manager’s worst nightmare, but it doesn’t have to be a death sentence for the product. If you manage a product in a company with few product lines?—?it Continue to promote your product as if it’s the hottest dish on the CEO’s plate.

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Product Research User Testing Customer Experience Reporting Tools 94

Userpilot

APRIL 30, 2022

Are you using in-app notifications for your SaaS product? When done right, in-app notifications can help you engage users, improve user retention, and reduce churn. You can leverage in-app messages to onboard new users , engage users, and reduce churn. In this article, we will cover everything about in-app notifications.

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Feedback Software Analytic Tools Software Review Customer Feedback 98