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529: Is this the best AI-powered market research approach? – with Carmel Dibner

Product Innovation Educators

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

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Persona Development: How to Create Impactful User Profiles

Centercode

A retail app might highlight brand loyalty, while a business tool might focus on reporting needs or integrations. The best brands in the world partner with Centercode to perfect their products Delta Testing New to Delta? A good persona will include essential elements that drive understanding and empathy.

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How to Build a Beta Test Support Plan (+ SLA Tips and Checklist)

Centercode

At a minimum, your support plan should include: A named support contact or team Response windows for different types of issues Escalation rules Tools and channels that keep support in the loop A good plan builds confidence on both sides. This plan doesn’t need to mimic your full customer support model.

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AI Prototyping: How 11 Real-World Teams Are Transforming Their Work with Lovable

Product Talk

While six core contributors drove the day-to-day sprint activities, more than 40 people were consulted throughout the process. Even better, Lovable filled in the blanks with realistic content: tables filled with 15+ Excel files, dashboard data, and placeholder product names pulled from her context prompt. “I That’s not a typo—40.

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Why we never hired a designer. Part 2

UX Planet

No one to talk design with Not having like-minded people around you is one of the main downsides of being a lone design generalist — and it’s right there in the name. For instance, if a company is undergoing a major rebranding, the brand design lead may temporarily become a core role, which can help with career growth.

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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

Source: The Financial Brand / MMA Banks around the world rolled out AI-powered personalization features in 2024. This generative AI tool has improved the quality and speed of client consultations. Research by IBM found that about 50% of enterprises in financial services have actively deployed AI, the highest of any sector.

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A Comprehensive Guide to Healthcare UX Design

Arkenea

Many of these errors stem from poorly designed interfaces that obscure drug names, dosage information, or patient identifiers. Mobile First Healthcare UX Design Mobile devices have become essential tools in healthcare delivery, from bedside patient monitoring to telemedicine consultations and care coordination.