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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. The report Future-Proofing Businesses with Modern Customer Engagement reveals the top trends emerging in the customer engagement landscape in 2022 and beyond.

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Unpacking Business Agility

Agile Velocity

I recently had the pleasure of having a conversation with Pam Ashby, a strategist at the Agile Business Consortium , to explore the world of Business Agility. Business Agility is a topic that’s been gaining momentum and for a good reason. What is Business Agility?

Agile 105
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Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Below is a short summary of how Business Services apps fared in 2021. Summary of Business Services Apps in 2021. Shifted emotions by subcategory.

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Business Acumen

The Product Bistro

I’m going to tell a story that will ultimately show how misguided many supposed “good ideas” are, especially in relation to business cases, strategy, and planning. there seems to always be a thread on the front page about Apple and their business practices. ” On /. see what I did there?)

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Embedded Analytics: A Force Multiplier for Business

The possibilities for embedded analytics to drive real value for businesses, end users, and society are as fascinating as they are limitless. No matter the industry, brand after brand is finding that analytics can be the solution to a multitude of business challenges.

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Navigating success: How to build a bulletproof business case

Mind the Product

How to transform your nascent ideas into compelling narratives and a bulletproof business case Read more » The post Navigating success: How to build a bulletproof business case appeared first on Mind the Product.

Strategy 161
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Business Acumen

The Product Bistro

I’m going to tell a story that will ultimately show how misguided many supposed “good ideas” are, especially in relation to business cases, strategy, and planning. One site that I hang out on is Slashdot, an old school hang out that bills itself as “News for Nerds.” ” On /. see what I did there?)

Strategy 210
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Driving Business Impact for PMs

Speaker: Jon Harmer, Product Manager for Google Cloud

Move from feature factory to customer outcomes and drive impact in your business! Understand how your work contributes to your company's strategy and learn to apply frameworks to ensure your features solve user problems that drive business impact.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.

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How to Leverage AI for Actionable Insights in BI, Data, and Analytics

In the rapidly-evolving world of embedded analytics and business intelligence, one important question has emerged at the forefront: How can you leverage artificial intelligence (AI) to enhance your application’s analytics capabilities?

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Leading the Development of Profitable and Sustainable Products

Speaker: Jason Tanner

A sustainable business model contains a system of interrelated choices made not once but over time. Takeaways: Learn how to increase profits, enhance customer satisfaction, and create sustainable business models by selecting effective pricing and licensing strategies.

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The Definitive Guide to Embedded Analytics

Inside you will learn: How embedded analytics has become essential to business applications When to buy an embedded analytics solution and when to build one How to go-to-market, from pricing and packaging to external promotion How to build a business case and sell the project internally The future of embedded analytics …plus so much more.

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Applying Customer Success Strategies to a Customer Community

Speaker: Mike Ellis

Join the webinar to find out: What a successful customer community can bring to a business. On November 18th , at 12 pm EDT, Mike Ellis will be leading an exclusive session, Applying Customer Success Strategies to a Customer Community, where he'll help you understand how a successful online community belongs with Customer Success.

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Navigating the Future: Generative AI, Application Analytics, and Data

Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? Generative AI is upending the way product developers & end-users alike are interacting with data.