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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

Now, during this time of economic uncertainty and against a competitive landscape, effective customer engagement is business critical. The report Future-Proofing Businesses with Modern Customer Engagement reveals the top trends emerging in the customer engagement landscape in 2022 and beyond.

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Unpacking Business Agility

Agile Velocity

I recently had the pleasure of having a conversation with Pam Ashby, a strategist at the Agile Business Consortium , to explore the world of Business Agility. Business Agility is a topic that’s been gaining momentum and for a good reason. What is Business Agility?

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Business Services Apps: 2022 Mobile Customer Engagement Benchmarks

Alchemer Mobile

The following data and information on Business Services apps is from our 2022 Mobile App Customer Engagement Report. Brands in Business Services had varied experiences in 2021. Below is a short summary of how Business Services apps fared in 2021. Summary of Business Services Apps in 2021. Shifted emotions by subcategory.

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Business Acumen

The Product Bistro

I’m going to tell a story that will ultimately show how misguided many supposed “good ideas” are, especially in relation to business cases, strategy, and planning. there seems to always be a thread on the front page about Apple and their business practices. ” On /. see what I did there?)

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Guide to the Top 5 Ways to Monetize Your Subscriber Base

Download your copy and start expanding your business today! Designed for product managers, discover actionable insights and practical tips on upselling premium features, and more. Sharpen your monetization tactics and unlock new revenue streams.

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Navigating success: How to build a bulletproof business case

Mind the Product

How to transform your nascent ideas into compelling narratives and a bulletproof business case Read more » The post Navigating success: How to build a bulletproof business case appeared first on Mind the Product.

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15 Amplitude Integrations SaaS Businesses Need in 2024

Userpilot

TL;DR Amplitude integrations are connections that allow businesses to sync data between Amplitude and other tools or data sources for cross-platform data collection, management, and analysis. These integrations help businesses collect, manage, and analyze data across various systems. Slack Slack is a business communication app.

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Generative AI Deep Dive: Advancing from Proof of Concept to Production

Speaker: Maher Hanafi, VP of Engineering at Betterworks & Tony Karrer, CTO at Aggregage

He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.

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Applying Customer Success Strategies to a Customer Community

Speaker: Mike Ellis

Join the webinar to find out: What a successful customer community can bring to a business. On November 18th , at 12 pm EDT, Mike Ellis will be leading an exclusive session, Applying Customer Success Strategies to a Customer Community, where he'll help you understand how a successful online community belongs with Customer Success.

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Address the Challenges of Siloed Monitoring Tools

Find out why monitoring tool sprawl occurs, why it’s a problem for businesses, and the positive business impacts of monitoring tool consolidation. How Datadog helps businesses with tool consolidation. Key metrics businesses can use to measure the success and business impact of their monitoring tool consolidation initiative.

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Top 5 Analytics Features to Reach More Users with Valuable Data Insights

This eBook describes the key capabilities that product, IT, and business owners must consider when charting a plan to scale up business benefits from data and analytics. Ready to expand the benefits of your BI and analytics?

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Going to Market Smarter in the New Economy

The fight to find new customers and retain existing ones is the biggest business challenge for many companies. In 2022, as companies continue to move more functions online, employees will take a more virtual -- and flexible -- mindset and lifestyle in parallel to the digitization of businesses.

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Innovating and Driving Agility with Tech: No-Code Development

Speaker: Gautam Nimmagadda, CEO, Quixy

In this webinar, you will learn: The current leading trends in tech and their transformative impact on business growth. How to recognize emerging trends in tech today and leverage them to stay agile for a holistic business strategy. Keys to achieve the level of growth, cost optimization, and agility you want for your business.

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Predictive Analytics 101: Your Roadmap to Driving Key Product Decisions

Speaker: Sriram Parthasarathy

It seems everyone has their own take on what it is and which best practices and business benefits apply. How predictive analytics and business intelligence can be used together to drive smarter business decisions. How predictive analytics and business intelligence can be used together to drive smarter business decisions.

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Customer Perceptions of the Community Experience

Speaker: Mike Ellis, Vanilla Forums Marketing Manager

In a land of ever-changing customer behaviors and expectations, brands need to understand the experiences customers value the most, and how these can impact their business outcomes. And if so, how do these solutions impact business-focused objectives? Will community help businesses meet other objectives of CX investment?