Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. Deep dive into "What we do" with slides covering our methods with examples. Course Outline. The 3 steps to product innovation.

Workshop 52

Workshop Leadership Document Roadmap 52

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Let’s dive in!

Technical Review 81

Technical Review User Testing Product Management Product Manager 81

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers. leadership to uphold your customer-centric focus. Connect with Else on Linkedin.

Customer Experience 97

Customer Experience User Testing Customer Feedback Research Software 97

The Product Coalition

SEPTEMBER 13, 2018

Image: Silicon Valley, HBO The epic Pied Piper case study shows us what it really takes to build a business from scratch A TV show rife with obscene jokes and obscure pop-culture references might seem like an odd place to look for leadership lessons. Or you can’t communicate your vision for your company. in the military).

Leadership 62

Leadership Download Article Reference 62

Gainsight

SEPTEMBER 8, 2021

They already own a vision, a revenue number, a team to inspire and coach, day-to-day execution, and every last individual customer. For example, let’s say that you decide to improve retention through better onboarding. Any great consultant needs to know the right questions to ask, though. CS leadership time spent on reporting.

Reporting Tools 105

Reporting Tools Data Visualization Analytic Tools Marketing 105

The Product Coalition

DECEMBER 6, 2023

This phrasing was better than the ‘product consulting’ that I started with but still not quite there. In a way, the fact that it’s unclear is much better than a very clear statement that people understand the wrong way (like ‘product consulting’). Many people confuse strategy with a general direction or vision. It’s a plan.

Product Strategy 107

Product Strategy Research Software Strategy User Testing 107

Product Innovation Educators

APRIL 20, 2020

Innosight is an innovation management consultancy founded by Clayton Christensen and Mark Johnson. You frequently revisit the vision and initiatives and adjust along the way. 26:19] What are some examples of organizations using the future back approach? It’s critical that leadership partner with innovation teams.

Product Research 81

Product Research Government Product Management Product Manager 81

Intercom, Inc.

DECEMBER 16, 2019

Here’s an example: to stand out amongst their competitors, the two teams might partner on a direct mail campaign where they send a physical gift and handwritten note to decision makers at specific accounts. Source: ITSMA and ABM Leadership Alliance ). One of our favorite personalization examples? Source: TOPO ).

Reporting Tools 189

Reporting Tools Research Software Marketing Customer Experience 189

ProductPlan

MARCH 22, 2023

Whether that product is a software application, a physical doo-dad of some kind, or a service like consulting or transportation, or warehousing, every company provides some value to customers in exchange for compensation. The existing product leadership and team may or may not have the correct skill set.

Transportation 52

Transportation User Testing Customer Experience Leadership 52

Userpilot

JULY 9, 2021

The Lean Product Playbook by Dan Olsen is a practical guide on implementing the Lean Product methodology based on years of Olsen’s consulting work. Since then Lena has worked on multiple entrepreneurial projects, consulted in product management, and self-published the book The Making of Product Managers. Versatile leadership style.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

AUGUST 23, 2023

So I did what every well-trained consultant knows to do — I asked a question. A purpose we could share with the company’s leadership team, customers, and those working on the product. Product managers must articulate what success looks like for a product and rally a team to turn that vision into a reality.

Weak Development Team 130

Weak Development Team Customer Experience Technical Review Customer Feedback 130

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Climbing the leadership ladder.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Intercom, Inc.

AUGUST 18, 2022

Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. As a staff engineer, a lot of your energy goes into cross-team collaboration for the vision and strategy. I’m an individual contributor (IC) and I’m not on any leadership track.

Engineering 204

Engineering Software Review Technical Review User Testing 204

Bain Public

SEPTEMBER 20, 2022

The focus on profitability really fortifies the importance of collaborative decision-making between product managers and the leadership team. As the legendary statistician and management consultant, W. Stakeholders need to buy into the vision, whether they are product leaders, engineers, the sales team, or the support team.

Roadmap 52

Roadmap User Testing Product Research Document 52

Mind the Product

SEPTEMBER 5, 2018

When I worked as a product management consultant clients would often talk about “needing a product roadmap ASAP”. You might want to acknowledge your product’s context by adding things like your vision, business goals, product name, and logo – as a minimum. If you’re only going to read one thing: Product Roadmaps Relaunched.

Roadmap 133

Roadmap Research Software Technical Review User Testing 133

Userpilot

AUGUST 26, 2021

Team development is a critical component of building a great product management team and involves gaining trust from your team and leading by example. Both the customer success team and the product management team need to be aligned on the product vision. Tweet from Jason Evanish , a product consultant. Product vision.

Feedback Software 98

Feedback Software Analytic Tools Research Software User Testing 98

Roman Pichler

JULY 11, 2016

Be aware that collaboration requires leadership. In the worst case, people get fed up with trying to get hold of you or waiting for an answer and stop consulting you. As the person in charge of the product, you should be open and collaborative but decisive at the same time. Let the ScrumMaster take on this role. Learn More.

Weak Development Team 151

Weak Development Team Development Research Software Feedback Software 151

Gainsight

AUGUST 2, 2021

If you have ever waited in line for a COVID test or vaccine, you understand how successful operational leadership can hinder or accelerate a positive customer experience. Let’s examine one of the real-world operations examples mentioned above. for senior leadership. So, who’s the right person to lead CS Ops?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools User Testing 52

Roman Pichler

SEPTEMBER 11, 2023

This individual leads the product team, not by being the boss but by exercising emergent leadership. For example, the marketer must be able to create the right marketing strategy for the product. The vision describes the ultimate purpose for creating the product and the positive change it should bring about.

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

Johanna Rothman

MAY 13, 2020

Homework, for example.). I offer a vision of the future. For example, I run my writing workshops as self-paced with pre-work and homework. So far, the leadership workshops I offer are group-study. That's why I think differently about what I want in each of these buckets: Workshop pre-work. Which content is asynchronous.

Workshop 65

Workshop Webinar Consulting Reference 65

Product Talk

SEPTEMBER 9, 2020

There were so many seniors to help us juniors learn how to be an employee and how to be a good consultant. I was a technical consultant back then, traveling to a lot of clients all over Europe. I actually started out consulting, doing discovery work for companies. That’s actually the thing. It’s all about empathy.

Feedback Software 186

Feedback Software User Testing Product Research Research Software 186

Product Innovation Educators

MAY 14, 2018

Being a leader involves creating vision and providing meaning to those you work with. It is the topic of Fred Kofman’s new book, The Meaning Revolution: The Power of Transcendent Leadership. It has to cascade from the leadership. Fred’s numerous posts and videos regarding leadership. He earned his Ph.D.

Product Management 48

Product Management Product Manager Leadership Management 48

Gainsight

JANUARY 18, 2021

He started in investment banking and later found himself in management consulting at Boston Consulting Group (BCG). It’s a classic story of what management consultants do,” Chris said. “I You made that transition from consulting and working on business strategy to leading a product team? That’s interesting.

Technical Review 52

Technical Review Research Software User Testing Product Research 52

The Product Coalition

OCTOBER 14, 2019

Then the leadership team took our quarterly goals and translated them into objectives and shared them with the managers. Protip: Ideal OKR driver should possess time, seniority, passion, and vision. The leadership team will then prioritize the most relevant ideas and kick off the new quarter. Good enough for a start.

Reporting Tools 60

Reporting Tools Data Visualization Technical Review User Testing 60

Gainsight

OCTOBER 1, 2021

Over time, CS evolved when more CSMs and CS leadership looked to improve and standardize its practices, processes, and procedures. . Others were consultative, or they advised about technical needs. CS Ops Leadership. Getting down in the trenches also indicates a passion for leadership and work. Who would oversee them?

Reporting Tools 52

Reporting Tools Technical Advisors User Testing Construction 52

Mind the Product

AUGUST 19, 2019

Spam engines are the most famous example here but there is much more. For example, if I need to write an email, there is an autocomplete feature that enables me to do it faster. We learned that most of these remaining queries required human assistance to be resolved (for example, can I have an iron?)

Artificial Inteligence 177

Artificial Inteligence Data Visualization Product Research Reporting Tools 177

Bain Public

NOVEMBER 4, 2020

Or should they offer transitory leadership support through coaching? Related read: How to Make Sure Your Product Leadership Team Will Boost You Up - Not Drag You Down. Looking for new techniques and learning by example are some of the measures you can start implementing. The Product Veteran vs The Coachable Product Leader.

Weak Development Team 52

Weak Development Team Customer Feedback User Testing Customer Experience 52

PMLesson's Ace the PM Interview

FEBRUARY 18, 2019

Core Competencies All product managers must be good at communication, analysis, prioritization, breaking down complexity, vision, and managing a roadmap. Some roles require an MBA or relevant business/consulting experience. Culture is normally established by leadership, so take a look at the leadership team’s background.

Product Research 40

Product Research User Testing Weak Development Team Product Management 40

PMLesson's Ace the PM Interview

FEBRUARY 18, 2019

Core Competencies All product managers must be good at communication, analysis, prioritization, breaking down complexity, vision, and managing a roadmap. Some roles require an MBA or relevant business/consulting experience. Culture is normally established by leadership, so take a look at the leadership team’s background.

Product Research 40

Product Research User Testing Weak Development Team Product Management 40

Bain Public

OCTOBER 15, 2020

What the CEO needs to do is shift their focus toward building the product leadership team, empowering the product manager to think strategically and focus on features that map and complement a ‘high level’ strategic baseline they set for the product. This can then be shared throughout your organization (see below for an example from Shopify).

Feedback Software 52

Feedback Software Workshop User Testing Leadership 52

Userpilot

JULY 30, 2021

They must rally a team around a product’s vision and make sure the solution is viable from a business perspective. Product leadership style. At the heart of it, a product manager is responsible for defining a product’s vision and the strategy for achieving that vision. Communicate product strategy and product vision.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

The Product Coalition

JUNE 7, 2019

Engineering or Data Analytics, for example, have better-defined transitions and therefore only a handful of possible routes into them. This means, roughly, “I will fulfill my product vision, but I’m not talking to customers”. My dad had a consultancy, so I started to get acquainted with Quality Assurance from a young age.

Data Visualization 60

Data Visualization Customer Experience Analytic Tools Customer Feedback 60

Intercom, Inc.

FEBRUARY 18, 2021

They spoke on the topic of leadership, and unsurprisingly it was a fascinating and enlightening discussion, with a lot of great insights gleaned from their respective careers. If you’re short on time, here are a few quick takeaways: Leadership is not just about having a clear vision for the team – it’s also about serving others.

Leadership 118

Leadership Presentation Customer Experience Weak Development Team 118

Mind the Product

APRIL 28, 2017

The Vision as a Tool. At a minimum, a good vision needs to identify three things: the problem you are trying to solve, who you are trying to solve it for and what outcomes you want to meet (evidenced by a solid, meaningful KPI). The outcomes should be clear in the vision you have, as we saw above. Don’t go rogue! To Summarise.

Weak Development Team 119

Weak Development Team Research Software Vision KPI 119

The Product Coalition

OCTOBER 20, 2020

I’ll use myself as an example. Based on my most recent role as a Product Lead, my primary quadrant is the Strategic Product Manager, because the main responsibilities of my role were to conduct research, determine the vision and strategy, set up a product function and create, and support, a realistic roadmap.

Weak Development Team 99

Weak Development Team Development Product Research Technical Review 99

ProductPlan

OCTOBER 24, 2019

For example: You will often be too optimistic about what your team can build in the time you have. For example, they focus on outcomes rather than outputs. Effective PMs hone their leadership skills. Committing to complete a full feature before your release could delay your ability to deliver anything to the market.

Product Research 54

Product Research Product Management Product Manager Weak Development Team 54

The Product Coalition

JULY 31, 2022

The first deals that you are going to secure are likely to be much more on relationship and vision than on a working product (or you shape the product together with your design partners as you go, in a later stage). If you are going for product-led growth, take into account that initially you wouldn’t be able to convert anyone.

User Testing 121

User Testing Product Marketing Marketing Customer Experience 121