The Product Coalition

JULY 12, 2022

Either a client doesn’t yet have a clear vision for a product, or they don’t need a product to be built at all. But this is not a question for development, but for consultants. It’s a typical situation where the product team’s task is to find and develop this vision based on understanding the problem and the consumer.

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Mind the Product

FEBRUARY 5, 2020

After a product management career at Google and elsewhere, he’s now a partner in consultancy Sudden Compass with Tricia Wang and Sunny Bates, which focuses on customer centricity and communication. Start With Specifics, not the Vision. Because his experience shows that successful teams share their works in progress.

Feedback Software 174

Feedback Software Vision Document Consulting 174

Intercom, Inc.

MAY 16, 2022

At Intercom for example, we like to run workshops to kick off big projects with the broader team. Take the example of a multipart workshop we ran about the vision of our support products. These were the goals of the workshop: Come together as a team to discuss our vision for Intercom Support. Analogous examples.

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Workshop Feedback Software Research Software Reporting Tools 245

Product Innovation Educators

JANUARY 1, 2024

For example, Microsoft’s 365 is just a product extension for them. When you look inside these stories, you often find a corporate explorer at the center of them—someone who has the vision, commitment, and passion to drive it through. 14:28] Can you share an example of using hunting zones? It’s hiding in plain sight.

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Analytic Tools Data Visualization Research Software Strategy 98

The Product Coalition

DECEMBER 6, 2023

This phrasing was better than the ‘product consulting’ that I started with but still not quite there. In a way, the fact that it’s unclear is much better than a very clear statement that people understand the wrong way (like ‘product consulting’). Many people confuse strategy with a general direction or vision. It’s a plan.

Product Strategy 107

Product Strategy Research Software Strategy User Testing 107

Intercom, Inc.

JANUARY 14, 2021

Looking at how the best companies operate, Hubert and his team boiled down product excellence to three key areas of action: vision, strategy, and execution. A segmentation matrix can help product teams be laser-focused on both the long-term vision and the day-to-day plan. Use it to make better product decisions.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Intercom, Inc.

MAY 20, 2019

Getting promoted is usually more nuanced than just nailing a series of discrete tasks (like shipping a particular project, for example). It also requires consistently demonstrating impact across a broad range of competencies that are often more amorphous (like learning how to think strategically, for example). Don’t get tunnel vision.

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Development Leadership Customer Experience Vision 223

Intercom, Inc.

NOVEMBER 2, 2020

The start of any journey begins with consulting a map. An example of system design for part of Intercom. Here are some common challenges you might encounter: Subjective preferences: Everyone disagrees over whose personal vision of the system represents the best or truest version. Agreeing on a system design.

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Feedback Software User Testing Customer Feedback Customer Experience 289

The Product Coalition

JUNE 24, 2020

I’ve pulled out an example job description for each quadrant to give an idea of what one looks like in the real world. The four job descriptions are for an aviation start-up, a gaming platform, a social media platform and a product consultancy and I’ve paraphrased them in the interest of brevity.

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Research Software Analytic Tools Product Research User Testing 148

Mind the Product

SEPTEMBER 5, 2018

When I worked as a product management consultant clients would often talk about “needing a product roadmap ASAP”. You might want to acknowledge your product’s context by adding things like your vision, business goals, product name, and logo – as a minimum. If you’re only going to read one thing: Product Roadmaps Relaunched.

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Roadmap Research Software Technical Review User Testing 137

Userpilot

NOVEMBER 21, 2023

If so, you should definitely watch the talk that Jason Knight , a product consultant and advisor, gave at this year’s Product Drive hosted by Userpilot. Without vision and looking ‘ahead’ it’s easy to get bogged down in ‘urgent’ low-impact tasks. Are you feeling stuck and not making any impact at your organization?

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Technical Review User Testing Product Management Product Manager 104

Userpilot

AUGUST 16, 2022

For example, your goal could be to boost sales by 20% by the end of December 2022. Going back to the previous example, if you want to improve sales by 20% by the end of the year, you must have sufficient time to organize and implement campaigns with the proper resources in hand. SMART goals example. OKRs example.

Feedback Software 98

Feedback Software Research Software Framework User Testing 98

Userpilot

AUGUST 30, 2023

Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. He’s also a consultant, author, and adjunct lecturer. Real-life examples of companies maximizing both to drive growth.

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Userpilot

JUNE 20, 2023

Author: Krystal Higgins is an accomplished UX designer and consultant. Author: Teresa Torres is an internationally acclaimed consultant and speaker. Showcases setting meaningful metrics is critical to a product-led organization's successful user onboarding, with examples like Slack. on Goodreads.

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Onboarding KPIs Feedback Software Research Software Books 98

Mind the Product

MAY 14, 2019

Many articles have been written on this subject, most of them either by product consultants or people holding one of the above titles. A product vision is the most crucial thing for a product leader to work on. For example: most people have read about OKRs and want to try this framework. What is the job of a product leader?

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Product Research Product Management Product Manager Leadership 166

Intercom, Inc.

JANUARY 8, 2019

Getting promoted is usually more nuanced than just nailing a series of discrete tasks (like shipping a particular project for example). It also requires consistently demonstrating impact across a broad range of competencies that are often more amorphous (like learning how to think strategically, for example). Don’t get tunnel vision.

Leadership 152

Leadership Customer Experience Vision Positioning 152

Intercom, Inc.

NOVEMBER 5, 2020

That halcyon vision feels very distant now. The COVID-19 pandemic is certainly accelerating the closure of malls: in June of this year, retail consultant Jan Kniffen told CNBC that he expects that a third of America’s malls will close permanently by 2021 , nine years ahead of his initial predictions. It was like Disneyland.

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User Testing Reporting Tools Customer Experience Travel 206

The Product Coalition

DECEMBER 11, 2023

Here are three examples of things you shouldn’t do. Here are three examples of lines you shouldn’t cross, despite the temptation to do so and keep things quiet for a while. They are all based on real stories of product leaders I work with as a consultant or in the CPO Bootcamp , and I’m sure you’ll find them as real as they are.

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Roadmap User Testing Strategy Customer Experience 78

Userpilot

JULY 9, 2021

The Lean Product Playbook by Dan Olsen is a practical guide on implementing the Lean Product methodology based on years of Olsen’s consulting work. Since then Lena has worked on multiple entrepreneurial projects, consulted in product management, and self-published the book The Making of Product Managers. 566 global ratings. 39 reviews.

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Books Research Software Feedback Software Analytic Tools 98

Intercom, Inc.

DECEMBER 16, 2019

Here’s an example: to stand out amongst their competitors, the two teams might partner on a direct mail campaign where they send a physical gift and handwritten note to decision makers at specific accounts. . One of our favorite personalization examples? Strong alignment between sales and marketing. Source: TOPO ).

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Reporting Tools Research Software Marketing Customer Experience 189

PMLesson's Ace the PM Interview

JANUARY 15, 2021

It's during these questions that you can provide past examples of exemplary work in your previous positions. See our Google Photos example. For example, there may be many different user segments that use a product such as WhatsApp. For example, what are the things that affect a particular user's engagement when using Whatsapp?

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Feedback Software Vision Software Engineering Data Visualization 94

Gainsight

SEPTEMBER 8, 2021

They already own a vision, a revenue number, a team to inspire and coach, day-to-day execution, and every last individual customer. For example, let’s say that you decide to improve retention through better onboarding. Any great consultant needs to know the right questions to ask, though. Your VP of CS?

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Reporting Tools Data Visualization Marketing Analytic Tools 105

The Product Coalition

AUGUST 23, 2023

So I did what every well-trained consultant knows to do — I asked a question. Product managers must articulate what success looks like for a product and rally a team to turn that vision into a reality. I didn’t think sharing my lackluster ‘corporate’ response, or worse, making one up on the fly, was wise.

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Weak Development Team Customer Experience Technical Review Customer Feedback 130

freshtrax

AUGUST 31, 2021

In this rebranding, not only the brand elements, but also the company’s vision, cultural values, and services were all redesigned to create a truly new btrax. We needed to clarify our vision and thoroughly think about why we exist and what we do every day. Defining a new vision. Jensen Barnes: Design Consulting.

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User Testing Research Software Branding Workshop 105

Intercom, Inc.

AUGUST 18, 2022

Despite not having a formal education in engineering, Sarah landed a job as a developer in the French consultant Grand Manitou. As a staff engineer, a lot of your energy goes into cross-team collaboration for the vision and strategy. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

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Engineering Software Review Technical Review User Testing 204

Product Innovation Educators

APRIL 20, 2020

Innosight is an innovation management consultancy founded by Clayton Christensen and Mark Johnson. You frequently revisit the vision and initiatives and adjust along the way. 26:19] What are some examples of organizations using the future back approach? You frequently revisit the vision and initiatives and adjust along the way.

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Product Research Government Product Management Product Manager 81

The Product Coalition

SEPTEMBER 7, 2022

Boston Consulting Group estimates that 70% of digital business transformation projects fail. are somehow related to the lack of a common project goal and vision. The first version of Buffer is a good software example of a MVP. For example, consumers want to get from one area to another. a skateboard.

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User Testing Feedback Software Research Software Product Research 125

Userpilot

AUGUST 26, 2021

Team development is a critical component of building a great product management team and involves gaining trust from your team and leading by example. Both the customer success team and the product management team need to be aligned on the product vision. Tweet from Jason Evanish , a product consultant. Product vision.

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Feedback Software Analytic Tools Research Software User Testing 98

Mind the Product

NOVEMBER 13, 2017

Jordan Bergtraum is a management consultant with over ten years of experience in the B2B SaaS industry, mostly as a head of product for various organizations in the legal, education, facilities management, and pharmaceutical spaces. In his presentation, Jordan uses the Tesla automobile as a relatable example.

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Research Software Product Management Product Manager Management 128

Gainsight

MARCH 1, 2024

We finally have a seat at the table and have input into the strategic vision. Initially, as a Management Consultant, I steered clients towards strategic decisions. CS is now viewed as a strategic partner for both customers and the business. We are no longer just brought into the conversation when there’s a major fire to put out.

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Data Visualization Technical Review Customer Experience Customer Feedback 59

Mind the Product

JANUARY 4, 2018

For example, most of the fitness/dietary app products today just end up giving data to the user rather than significant value – many of them will track your steps or your calorie intake. Here’s an example of an app that shows how easy it is to get fresh produce customized to your dietary and fitness goals.

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User Testing Customer Experience User Experience Customer Feedback 116

Dear Strategy

DECEMBER 21, 2020

And that component will typically be broken down into several different layers as follows: Vision – This is the highest-level statement of what you want your strategy to help you achieve. The timeframe for your vision is usually 5-10 years out (or more), and the format is typically very high-level and very aspirational.

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KPI User Testing Technical Review Vision 52

ProductPlan

MARCH 22, 2023

Whether that product is a software application, a physical doo-dad of some kind, or a service like consulting or transportation, or warehousing, every company provides some value to customers in exchange for compensation. It depends on multiple factors, including, for example, product-market fit, leadership, and competitive landscape.

Transportation 52

Transportation User Testing Customer Experience Leadership 52

Bain Public

JUNE 4, 2020

Getting external support, such as product management consulting, can help establish the product leadership team responsible for nurturing and guiding the product team. What Is Product Management Consulting? Consultants aren’t just listening to the problems within the company , but within the product, the team and their dynamics.

Leadership 52

Leadership Analytic Tools Research Software Feedback Software 52

BrainMates

FEBRUARY 6, 2023

Let’s look at prioritisation as an example of a common task that might appear to be an opportunity for an analytical solution. You need a compelling product vision which describes the difference your products will make, and an actionable product strategy which maps the path forwards. Reach out to us for an initial consultation.

Data Visualization 52

Data Visualization Research Software Analytic Tools Vision 52

Melissa Perri

JUNE 29, 2017

In early days, when many of the creators of these processes were working as consultants in companies, the Product Owner was the customer – an internal person in the business who would sit with the team and prioritize the backlog of work.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

Mind the Product

APRIL 28, 2017

The Vision as a Tool. At a minimum, a good vision needs to identify three things: the problem you are trying to solve, who you are trying to solve it for and what outcomes you want to meet (evidenced by a solid, meaningful KPI). The outcomes should be clear in the vision you have, as we saw above. Don’t go rogue! To Summarise.

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Weak Development Team Research Software Vision KPI 124