Product Innovation Educators

MARCH 25, 2024

How product managers can empower their teams Today we are talking about how product leaders can create more effective teams by using a people-first leadership approach. Her approach to product leadership empowers individuals, fosters collaboration, and connects with people in an authentic way. It’s a great icebreaker.

Leadership 105

Leadership Customer Experience Reference User Testing 105

The Product Coalition

SEPTEMBER 21, 2023

Congratulations on your new leadership position! Assuming a new leadership role is a significant challenge, whether you’ve transitioned within your current organization or stepped into an entirely new one .Each Each time I stepped into a leadership role was exhilarating and demanding. Welcome to leadership!

Leadership 120

Leadership User Friction Customer Feedback Positioning 120

The Product Coalition

MARCH 18, 2022

Recently one of the founders of a hot startup asked me, “How do we know if we should add new value props for existing customers or continue to invest in existing ones? It’s not a simple answer, but there are critical data points that will point any founder in the right direction with near certainty every time.

Customer Experience 190

Customer Experience Onboarding KPIs User Testing Customer Feedback 190

Roman Pichler

MARCH 11, 2020

You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives. At the same time, you depend on the individuals. Do one thing at a time and avoid multitasking.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Roman Pichler

MARCH 11, 2020

You consequently don’t have any transactional power : You cannot tell people what to do; you cannot assign tasks to them; and you are typically not in a position to offer a bonus, pay raise, or other incentives. At the same time, you depend on the individuals. Do one thing at a time and avoid multitasking.

Leadership 248

Leadership Product Research Customer Experience Agile 248

Roman Pichler

FEBRUARY 19, 2024

Level two increases empowerment by adding the authority to determine the features and user experience the product should offer. At the same time, I believe that it is important to look at things the way they are. It’s the first step to bring about positive change. You are not in a position to decline feature requests.

Product Research 244

Product Research Product Management Product Manager Customer Experience 244

People-First Product Leadership

MAY 6, 2024

Leaders are strapped for time, opting to stretch their teams to the brink instead of considering operational change. This relentless drive is leading more individuals to shield their well-being by dialing back their efforts. With repetition and time progress becomes a tiny habit which picks up steam across the organization.

Customer Experience 59

Customer Experience Feedback Software Technical Review Customer Feedback 59

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Product Management University

SEPTEMBER 10, 2023

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. Your Plan for Building Relationships With Customer Executives 1.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

The Product HQ

MAY 10, 2024

If you want to become a product lead but have no experience, it is still not difficult to get there. Product managers can work their way in their career path to become this lucrative profession with time. Keep reading to learn how to become a product lead with no experience. It shows that you can take initiative.

Customer Experience 52

Customer Experience Research Software Feedback Software Certifications 52

Product Management University

JANUARY 18, 2022

The leadership side of product management reaches its pinnacle when you have the complete trust of executives, marketing, sales, engineering, finance, customer success, and customers. Product management leadership comes in two flavors. Understanding Your Target Customers Better Than Everyone Else.

Leadership 147

Leadership Finance Product Management Product Manager 147

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. Get ready to dive into insightful discussions, practical strategies, and real-world examples that will empower you to create and manage products that meet user needs and leave them truly satisfied. Product management and leadership speakers. But how do you do that?

Customer Experience 105

Customer Experience User Testing Customer Feedback Research Software 105

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

Feedback Software 242

Feedback Software Research Software CTO Technology 242

Intercom, Inc.

APRIL 22, 2021

That question has been on Will Larson ‘s mind for a long time. For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. Brian: Great.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

The Product HQ

MAY 10, 2024

Therefore, the expected salary increase inspires many junior product managers to climb up the corporate ladder and land this position. The demand for technical and product management positions is high. Having technical skills and abilities is an asset to anyone seeking a principal product manager position.

Customer Experience 52

Customer Experience Data Visualization User Testing Reporting Tools 52

Intercom, Inc.

OCTOBER 26, 2020

In a wide-ranging conversation, Eoghan explored the complex nature of ambition, the role of self-doubt in creating our drive to succeed, and the crucial role of authenticity in leadership. Listen to the episode below, or if you’re short on time, here are some of Eoghan’s key insights. What distinguishes good leadership from bad?

Leadership 211

Leadership Vision Customer Experience Customer Feedback 211

Roman Pichler

JULY 6, 2021

When you become a head of product, you move into a line management position. But others find it hard to no longer be actively involved in making product decisions, regularly talking to users, engaging the stakeholders, and working with development teams. Grow Your Leadership Skills. For some people, that’s straightforward.

User Testing 323

User Testing Product Research Weak Development Team Customer Experience 323

ProductPlan

MAY 19, 2020

Resilient Leadership During Challenging Times. Teams that feel safe also tend to trust each other and are, in turn, well-positioned to step up in times of crisis. During times like these, sometimes you’ve got to play defense. We also recognized that we have customers significantly affected by this crisis.

Leadership 71

Leadership Customer Experience User Testing Feedback Software 71

The Product HQ

MAY 10, 2024

To thrive in the role, budding platform PMs need to learn technical and softer skill sets, such as effective customer research and road-mapping a product’s route to market. The instructor provides feedback throughout the course and leads practical sessions to give candidates hands-on experience with the skills they’ve learned.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Feedback Software 52

Userpilot

MAY 29, 2024

” Nir’s work focuses on how technology and products can be designed to create positive habits in users. He frequently speaks and writes about the psychology behind user behavior and how businesses can leverage these insights to create engaging and effective products. How did Nir Eyal begin his career?

Books 59

Books Research Software User Testing Customer Experience 59

Product Management University

DECEMBER 2, 2022

If you’re in product marketing or product management, you’re likely familiar with the concept of user personas and buyer personas. These terms might even be used interchangeably in your organization to describe a product’s customers. However, user personas and buyer personas are distinctly different. It’s the department persona.

B2B 130

B2B Customer Experience User Testing Customer Feedback 130

Product Management University

FEBRUARY 12, 2024

Be a Positive Person That Salespeople Love To Work With There’s a lot to unpack here, but DO NOT interpret this as “do whatever sales asks.” It’s more about demonstrating stronger leadership. The Most Basic Rule of Product Positioning 3. We decided to do something no other enterprise software company had ever done at the time.

Product Marketing 147

Product Marketing Marketing Customer Experience Differentiation 147

Roman Pichler

MARCH 9, 2022

It helps people understand how their work relates to a bigger whole and how their efforts create a positive change. It also allows you, as the person in charge of the product, to understand if dedicating your time and energy to the offering is worthwhile and sustainable. The vision pulls you.”. A shared vision unites people.

Vision 310

Vision Workshop Customer Experience Leadership 310

Melissa Perri

JANUARY 4, 2020

These are a few of my observations and personal experiences. Not every company has seen all these changes, but by and large I think it's been a positive push forward and I'm proud of where we've come from and where we have gotten to. -- 2014: "I do not need Product Managers, I can run my company myself,I have the strategy."

Data Visualization 388

Data Visualization User Testing Research Software Feedback Software 388

Usersnap

SEPTEMBER 29, 2022

Not only is tracking the competition daunting, it doesn’t ensure the product chiseled and shaped will be used by YOUR user base. In 2022, the competitive strategy is not as much about analyzing the market opportunities but focusing on the satisfaction of customers. Listen to your customers 3. Let’s g(r)o(w)! ?

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

Product Innovation Educators

MAY 13, 2024

How product managers can master product portfolio management Watch on YouTube TLDR Portfolio management is a crucial aspect of product development that helps organizations strategically allocate resources, balance projects, and align their product innovation efforts with overall business goals.

Customer Experience 95

Customer Experience Technical Review Research Software Product Research 95

Intercom, Inc.

MARCH 26, 2020

As the COVID-19 situation continues to impact people, businesses, and communities everywhere, we know it is more important than ever to stay in touch with your customers, and Intercom is committed to helping you stay connected. Our leadership team is fully engaged in the active management of our response during this challenging period.

Customer Experience 192

Customer Experience Data Visualization Travel User Testing 192

Mironov Consulting

MAY 20, 2019

In addition to my formal coaching of product leaders (Directors, VPs and CPOs who directly manage teams of product managers), I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles. I will spend my time in meetings.” . And this is a valid concern.

Leadership 106

Leadership Product Research Customer Experience Customer Feedback 106

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

UX Planet

FEBRUARY 22, 2024

You’ll learn How to hire for, position, and empower a UX team effectively. How management of UX professionals directly affects ROI—both positively and negatively. What your UX team should be doing in order to grow your UX efforts across the organization. Leadership Through Design Innovation by Coursera.

User Testing 89

User Testing Data Visualization Research Software Customer Experience 89

Mixpanel

FEBRUARY 16, 2024

This sounds pretty obvious, but understanding your product’s users is often easier said than done, especially when you’re building for multiple different personas. I’ve found a big piece of getting this right is keeping those of us on the development side as close to our customers as our support or sales teams.

User Testing 52

User Testing Customer Feedback Customer Experience Data Visualization 52

The Product HQ

MAY 10, 2024

Here, you will have to supplement your initial market research with additional context that will help you to optimize how you position your product in its respective market. Step 4: Gain Formal/Informal Experience in Startups If you’re looking to become a startup product manager, it’s essential to build experience in startups.

Startups 52

Startups Customer Experience User Testing Technical Review 52

Ronke PM

APRIL 22, 2024

Our customers are like us. As product managers, it’s our mission to position them as heroes within their organizations by providing products, solutions, and services that solve their unique problems effectively. We’ve entered the age of the customer, where traditional sales strategies have become obsolete.

Product Management 102

Product Management Product Manager Product Research Customer Experience 102

Johanna Rothman

DECEMBER 2, 2022

I said that if the coach wanted to move up the hierarchy in the organization, the coach needed some form of management experience. Experience helps us see and feel the pressure our clients have. That can help coaches, but not all business coaches need to have the precise experience their clients do. I was only partly correct.

Agile 109

Agile Customer Experience Weak Development Team Consulting 109

Usersnap

JULY 26, 2023

Customers are at the functional center of every successful business model, and it’s time we uncovered the secrets to unlocking financial success through the idea of customer centricity by presenting customer focus examples. Key strategies and learnings from the top companies 5 best customer-centricity examples 1.

User Testing 52

User Testing Customer Feedback Customer Experience Reporting Tools 52

Product Management University

OCTOBER 28, 2019

And that market knowledge is the key to leading from a position of strength. That influence is the key to strong leadership. The words vision, leadership, market knowledge and influence are tattooed all over them. I still hear it routinely from my clients today. The diagnosis is simple. Imagine This. What would change?

Positioning 100

Positioning Product Marketing Marketing Product Management 100

Userpilot

APRIL 25, 2022

What is product leadership and how is it different from product management ? In the article, we’ll be discussing what the product leadership role entails and how it is different from the product management role. Userpilot can help product leaders to analyze the user needs to make decisions on the product development strategy.

Leadership 98

Leadership Analytic Tools Research Software User Testing 98