Gainsight

JUNE 7, 2022

Organizations are constantly innovating how their customer success managers operate. . Enterprise organizations are leading many of these operational innovations. And that’s why we were excited to get enterprise CS leaders together to talk about new developments in CS and trends for the future. It’s not just data.

Data Visualization 52

Data Visualization Enterprise Customer Feedback Analytic Tools 52

The Product Coalition

JANUARY 11, 2023

A couple of weeks ago, I was attending a public Product Management event. Yes, dear product managers (PM), especially if you’re not data scientists, you should be staying on top of what’s new in the world of AI. It definitely did. I think that was a bit of an overstatement. Better quality. 99 languages. Open-source.

Research Software 158

Research Software Product launches Technology Data Visualization 158

The Product Coalition

FEBRUARY 4, 2024

So we are going to create a simple table (preferably in your favorite spreadsheet tool) with the following columns: Customer profile name Customer profile description Value definition Value delivery Value perception Now you can start filling the table, where each row represents a different customer profile.

Framework 122

Framework Reporting Tools Definition B2C 122

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. Understanding the Role Definition. Definition of PM role. Specialist PM Roles.

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Guy

MAY 21, 2020

On top of those things, this is a story that shows you how that pint helped me, and how it most definitely can help you, on your path of learning and growing as a Product Manager. Maybe with other roles it is different, but with the rare role of Product Manager, you will move away from most of your friends, in terms of profession. .

Product Management 187

Product Management Product Manager Management Management 187

The Product Guy

AUGUST 13, 2020

When I first researched about product management, I asked seasoned product managers how they started and they gave me very different kinds of answers. A lot of them worked in other positions before moving to product management, like engineers, analysts, marketers and project managers, and learned by taking on extra responsibilities.

Product Management 163

Product Management Product Manager Research Software Feedback Software 163

The Product Coalition

JANUARY 9, 2023

Based on Zippia , (using a database of 30 million product managers (PM) within the US) 26% of all product managers work in a Fortune 500 (F500) company. Your job fulfillment and satisfaction is built on numerous factors, but being part of your dream industry can definitely count as one.

Artificial Inteligence 113

Artificial Inteligence Telecommunications Automotive Product Management 113

Mind the Product

NOVEMBER 21, 2019

As a product leader, you are the product manager for a leadership team, and the tricks you learned in product teams remain valuable, they just need a little tweak. Here, to help you, are five product management tricks and tools for every product leader. As a Digital Team in a Large Enterprise. Value Proposition.

Reporting Tools 140

Reporting Tools User Testing Research Software Product Research 140

Lenny Rachitsky

JUNE 11, 2024

If you’re not a subscriber, here’s what you missed this month: On saying no The art of the pivot, part 1: The definitive list of successful pivots The art of the pivot, part 2: How, why, and when to pivot In defense of feature team PMs Subscribe to get access to these posts, and every post. Things are changing fast.

User Testing 80

User Testing Research Software Analytic Tools ChatGPT 80

NextBigWhat

DECEMBER 28, 2020

As everything around us evolves, the product management role will get to play a crucial role in shaping up the new (digital) world. NoCode + API Product Management. It’s time to stitch them together and I believe, NoCode Product Management is going to be a crucial role in enabling businesses to go digital. Community).

Research Software 137

Research Software Feedback Software User Testing Product Management 137

Ask Benny

JANUARY 25, 2020

Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

Product Management 109

Product Management Product Manager Weak Development Team Management 109

Ask Benny

DECEMBER 4, 2019

Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

Product Management 109

Product Management Product Manager Weak Development Team Management 109

The Product Coalition

MAY 9, 2023

Specifically, if you’re planning on enterprise contracts of $10k+ a year, those are almost impossible to do with PLG. It means saying NO to those enterprise customers that you’re so used to getting with additional services and customizations. With outbound enterprise sales, you need to reach out to many people to get some calls.

User Testing 146

User Testing Feedback Software Analytic Tools Outbound 146

The Product Coalition

FEBRUARY 11, 2024

The value assessment framework allows you to identify gaps in any of the value layers — definition, delivery, and perception. As a product manager or leader, you should always create your own customer advisory board , just less formally. But eventually, many of these cases would take you back to the value definition.

Framework 103

Framework User Testing Customer Experience Definition 103

Effective Roadmap Planning and Development Process for Enterprise Products

AUGUST 2, 2018

Roadmap Planning process Unlike Consumer products, you have two different types of audience to satisfy in Enterprise world, namely Buyer and User Persona. It’s very important to have a very clear definition of these persona constructs to the most precise form. Does all features need to be monetized? Focus more on the functional value.

User Testing 40

User Testing Enterprise Roadmap Product Research 40

eG Innovations

MARCH 18, 2019

This post will outline some of the ITIL guidance from the perspective of eG Enterprise and a Citrix-based digital workspace. Why eG Enterprise is a World Leader in Citrix Monitoring ». Implementer – Focuses on deploying new use cases and leading lifecycle management initiatives. eG Enterprise Staffing Guidelines.

Data Visualization 45

Data Visualization Enterprise Reporting Tools White Paper 45

The Product Guy

JUNE 13, 2019

I felt by executing primarily on well-defined projects, my role was closer to project manager than a product manager. The lack of definition opened the opportunity to learn a few lessons along the way. He is currently a Product Manager at Prezi. Participating in live-streamed product management lessons and Q&A.

Product Management 154

Product Management Product Manager Product Research Management 154

Product Management University

OCTOBER 6, 2020

In theory, and I emphasize in theory, the impact of a product led growth model should be very minimal on product management. The Impact of Product Led Growth on Product Management. In theory, a product led growth model should change very little for product management. For product marketing, it pretty much changes everything.

B2B 147

B2B Customer Experience Definition Demo 147

Ask Benny

JANUARY 25, 2020

Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

Ask Benny

JANUARY 25, 2020

, Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

The Product Guy

JUNE 25, 2018

This article highlights a few ways to increase clarity and provide better role definition between a manager and a direct report as it pertains to daily situations involving escalations, blockers, and air cover. Definitions : First let’s go through some quick definitions to make sure we’re speaking the same language.

Product Management 120

Product Management Product Manager Reporting Tools Technical Review 120

The Product Coalition

DECEMBER 5, 2019

Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

The Product Coalition

FEBRUARY 19, 2023

In Product Management, user friction is not always a bad thing. In recent years, the product management community has placed a great deal of emphasis on reducing friction for users. For example, Salesforce requires users to provide a work or business email during sign-up, then they offer a suite of enterprise-level tools and support.

Reporting Tools 130

Reporting Tools Customer Experience Healthcare Entertainment 130

The Product Coalition

JANUARY 24, 2021

You set the company OKRs and then ask each member of the management team to create their own OKRs accordingly. Mistake #2: Creating Objectives That Are Efforts and Not Outcomes Now that we have established that product goals are about the product and not about product management, what should these goals be? Sales create revenue goals.

Analytic Tools 180

Analytic Tools Customer Experience B2C Enterprise 180

Ask Benny

DECEMBER 4, 2019

Why should product managers involve themselves with prioritizing technical debt? When it comes to technical debt many product managers do not like to get involved. Most of the developers also do not want product managers involved in technical debt decisions because they feel that product managers care only about features.

Product Management 78

Product Management Product Manager Weak Development Team Management 78

The Product Coalition

MAY 11, 2020

Photo by Johannes Plenio on Unsplash Enterprise Product Managers are a bit different compared to the others. As you know that being a Product Manager for internal teams give me some confidence that I can easily extract requirements from them and scale it smoothly.

User Testing 95

User Testing Product Management Product Manager Product Research 95

Userpilot

JANUARY 31, 2022

Product management specializations have trended upwards in recent months. These “specializations” often place focus around a specific set of skills or needs a company has, somewhat creating a division within the product manager role. Are we breaking apart the product manager role a bit too much? Product Management Skills.

Research Software 98

Research Software Analytic Tools Feedback Software Product Research 98

Product Warrior

JANUARY 26, 2023

What is the product manager role? One common startup answer is “to be the CEO of the product”, larger enterprises seem to prefer “the glue between all the business functions that deliver a product the users want”, while others define it as “the person accountable for what the product does”.

Product Research 52

Product Research User Testing Customer Experience Product Management 52

Mind the Product

JULY 9, 2019

After leaving the Navy and working on nuclear submarines, Dan Olsen embarked on a career that has spanned enterprises and start-ups, consulting, speaking, writing, and running the Lean Product & Lean UX meetup. He joined us to talk about product/market fit: what it is, how to know when you have it, and how to achieve it.

Product Research 143

Product Research Customer Experience User Testing Entertainment 143

The Product Guy

MARCH 27, 2018

When I started my current product role last September, I had a textbook definition of what makes a great product manager. But on day one of the program kickoff, I already began to re-assess my initial definition! It is a statement that will become part of my refined definition of a Product Manager.

Product Management 116

Product Management Product Manager Technical Review Software Review 116

Mind the Product

MARCH 11, 2020

In my current role as CPO for Eigen Technologies in London, I manage a team that includes business and technical product, UX/UI, and subject-matter experts. My job there was a hybrid of data science and technical product management. After a couple of years, I moved into the program management organisation.

Research Software 100

Research Software B2C Artificial Inteligence Customer Experience 100

The Product Coalition

OCTOBER 23, 2022

Take for instance the Gloves Up Knives Down social enterprise, of which Tony Bellew is the ambassador. It also made me realize that there is much to learn from boxing when it comes to being a Product Manager. Rocky managed to build a whole franchise out of being a southpaw. So, let’s get ready to ruuuummbbbblllleeeee!

Product Management 83

Product Management Product Manager Management Management 83

Userpilot

JANUARY 22, 2024

Customer success is a more proactive and holistic approach than customer support, customer service , or account management. In SaaS, the low-touch and hybrid models are more popular, while enterprise software – very high-touch, so consider your industry when choosing the model. The choice should also reflect customer preferences.

Analytic Tools 103

Analytic Tools Feedback Software User Testing Customer Feedback 103

The Product Coalition

JUNE 18, 2023

and moreover, that the most common interpretation was not at all what I wanted to deal with, and definitely not where I believe (to date) most entrepreneurs need help. PLG is a name for a very specific methodology — where B2B software is sold from the users up to management and not vice versa. Not all markets want to buy this way.

Naming 127

Naming User Testing Feedback Software Weak Development Team 127

Intercom, Inc.

JULY 29, 2021

They needed to be really quick coming up with a new, adapted learning management system: “It’s the equivalent of going into an old house and stripping it back to the walls and having to really start from scratch again. And I think you need to think about people management the same way. And you definitely felt that.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Product Innovation Educators

SEPTEMBER 28, 2020

What product managers need to know to build a product into a successful company. When I’m working with a group of product managers to help them move towards product mastery, I always ask them to introduce themselves by sharing what they love about product management. Product managers make the best founders.

Product Management 94

Product Management Product Manager Management Management 94

The Product Coalition

FEBRUARY 9, 2021

We’re kicking off a new venture with an enterprise tech product at its core. Leadership and management books haven’t been included because when you’re just a small team, amping up leadership capability provides less leverage than solid execution of the topics that I will cover. Putting together the list was harder than I thought.

Books 184

Books User Testing Product Research Inbound 184