Mind the Product

APRIL 27, 2017

Some product teams are moving away from written PRDs to visual artifacts like mockups and prototypes. Figure 1: FRAMEWORK OF METHODS TO CAPTURE AND DEFINE PRODUCT FEATURES. Eric Ries, in his post “What is customer development? Recently it has become more common to move from only “defining solutions” to also “detailing problems”.

Framework 115

Framework User Testing Research Software Feedback Software 115

The Product Coalition

MARCH 28, 2022

I think one of the ways to minimize the chance of this happening is to have an always on routine of talking to customers e.g. standing time to talk to customers that almost gets backed into the operating rhythm of the team. There is definitely truth in that. the short story is that not all tech debt is bad. Of course?—?the

Product Research 148

Product Research Product Management Product Manager Weak Development Team 148

The Product Guy

AUGUST 1, 2019

What do you do when your team is working their socks off and yet they are getting little credit for the work being done, mainly because the team isn’t able to set concrete expectations with the stakeholder? This obviously reflected as a failure to deliver on part of the engineering team. THE CHALLENGE. THE CAUSE.

Weak Development Team 149

Weak Development Team Software Review Technical Review Onboarding KPIs 149

Intercom, Inc.

JANUARY 5, 2021

” The secret to shipping successful product, then, is clearly defining for your team the problem that you’re setting out to solve. A great problem statement supercharges product development. It inspires and guides your design team, it makes evaluation simple, and it creates direction for scoping and iteration.

Transportation 279

Transportation Research Software User Testing Travel 279

Userpilot

AUGUST 21, 2023

Product managers often work in cross-functional teams and bridge the gap between multiple departments. Product managers need to put themselves in the shoes of company executives, other team members, and of course end users so a strong affinity for empathy will go a long way. What qualities do you look for in a strong product team?

User Testing 98

User Testing Research Software Feedback Software Product Research 98

The Product Coalition

OCTOBER 30, 2023

It was another bad start to what seemed like Groundhog Day. “I An outcome-oriented approach helps teams remain focused on the bigger picture, ensures efforts go toward delivering meaningful value to customers, and gives them the freedom to figure out the best way instead of having ‘the way’ committed well before discovery.

Roadmap 111

Roadmap Feedback Software Onboarding KPIs User Testing 111

The Product Coalition

JANUARY 12, 2023

Not enough people spend enough time on defining vision and purpose Most value propositions are weak Companies don’t adapt their team typology to make a product Very few products are indeed prioritized by value User Reasearch and UX are ofter used in the wrong way 1. Here is what I noticed. targeted and user centric. Like in a startup.

Product Research 119

Product Research User Testing Weak Development Team Customer Experience 119

Modus Create

JUNE 18, 2019

But my employer had just paid for me to go through the training, and I was expected to help improve their development processes. That’s when it got bad. It got so bad that the CEO outlawed Agile altogether. We were so rigorous about following the rules that we completely missed the spirit of agile software development.

Weak Development Team 75

Weak Development Team Agile Systems Review Software Review 75

Userpilot

MARCH 24, 2021

It helps your entire team rally around a vision and a set of outcomes, making sure everyone is aligned in reaching those product growth goals. It helps you find product-market fit and gives your team direction. This is a high-level document to give your team direction. If you want to learn more, keep reading.

Product Research 119

Product Research Onboarding KPIs Product Strategy User Testing 119

Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. This has created large amounts of data for running teams. . A data-driven framework for scaling. Mark’s latest ebook, The Science of Scaling , outlines a precise framework for success.

Onboarding KPIs 226

Onboarding KPIs Customer Experience User Testing Weak Development Team 226

The Product Coalition

SEPTEMBER 2, 2022

The leadership team finally agreed on the vision. The series of choices following a framework = the product strategy. As I considered the merits of each possible option to build a user base, I weighed them against the product strategy framework, the pros/cons, coherence, and value. A yes with a weak how or a no receives a zero.

Product Strategy 120

Product Strategy Strategy User Testing Weak Development Team 120

Sachin Rekhi

MAY 7, 2022

And every major business school now offers an innovation class that leverages the business model canvas and other lean principles for developing a new product idea. A bad plan is better than no plan." This contrarian question helps you identify the unique insight from which you can develop a compelling business. Example: Box.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

ProductPlan

MAY 22, 2020

It’s not necessarily bad when product management adapts to each company’s specific needs. Below is the discussion Melissa Perri had with John Cutler and Jim Semick on why teams that are scaling need product ops. Processes & Practices: The more product teams grow and multiply, the less homogenous they get.

Data Visualization 127

Data Visualization User Testing Weak Development Team Customer Feedback 127

The Product Guy

MAY 7, 2020

Hence it is critical that one is aware of the best practises of the role and develops his own philosophy which results into maximum positive leverage for the organization. As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. .

Technical Review 159

Technical Review Research Software Onboarding KPIs Product Management 159

The Product Coalition

MARCH 7, 2023

How to prepare for a user interview, all the way to sharing the results with your team. If all you do is listen to your users without a plan or a decision making framework, you might walk away with no insights or the wrong insights. Questions not to ask There are such things as bad questions when you’re interviewing a user.

User Testing 117

User Testing Customer Feedback Customer Experience Data Visualization 117

The Product Coalition

AUGUST 27, 2018

Agile vs. Being Agile Agile became popular shortly after ‘The Agile Software Development Manifesto ’ was published in 2001. Blindly adopting Agile is not a guarantee that a team will be agile , as these additional Agile rules are not essential to being agile. This is why one-size-fits-all Agile solutions are a bad idea.

Agile 101

Agile Weak Development Team Software Developers Software Development 101

Amplitude

OCTOBER 27, 2020

The power of product analytics becomes apparent when any team at a company—marketing, product, design, engineering—can quickly ask and answer questions about user behavior and customer journeys. That way, when teams access the data through product analytics, they have a high degree of confidence in the insights they uncover.

Data Visualization 105

Data Visualization Analytic Tools Weak Development Team Government 105

The Product Coalition

DECEMBER 2, 2020

His entire career seems to be in the e-commerce domain right from his career commenced in Software development. Scrum is a framework that thrives upon Self-managing teams. The framework provides clear boundaries, accountabilities, and do help with commitments. to draw inferences to the question my friend asked.

Weak Development Team 89

Weak Development Team Feedback Software Framework Construction 89

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And just continuing to push it higher with the team.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mixpanel

MAY 20, 2020

Having worked with many product leaders over the past 20 years, I’ve repeatedly heard that balancing the needs of users, engineering teams and the business—all while building a successful product function that drives innovation—is tough. Lifting & shifting: the common pitfall of product teams. Enter the adaptive approach.

Weak Development Team 52

Weak Development Team Product Strategy Strategy Customer Experience 52

Userpilot

APRIL 30, 2024

From this article, you will find out how to develop a strong growth marketing strategy and learn growth marketing tactics for different customer journey stages. Market development targets new markets with existing products, while product development – existing markets with new products. If so, we’ve got you covered.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Amplitude

MAY 1, 2017

Mental models are frameworks we use to make decisions, explain things, or think about the world. Out of thousands of different mental models, some apply uniquely well to helping teams building great products. Mental models you need for product development: 1. Causal loops. Pioneers, settlers, and town planners.

Analytic Tools 111

Analytic Tools Weak Development Team Data Visualization User Testing 111

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves.

User Testing 249

User Testing Customer Feedback Feedback Software Customer Experience 249

Intercom, Inc.

APRIL 7, 2021

Investing in the quality of your customer support experience is one of the most powerful ways to grow your company, but every company’s definition of “quality” is different. Together, we surveyed hundreds of CX professionals, team leads, managers, and executives to get a deeper understanding of how they measure and improve support quality.

Onboarding KPIs 129

Onboarding KPIs Reporting Tools Customer Experience Data Visualization 129

Atlassian

FEBRUARY 28, 2022

Creating a strong, cohesive team takes intention and planning. Researchers have been studying team dynamics for decades. There’s a significant body of knowledge about which organizational structures provide the best results given the circumstances, goals, and personalities involved in a team. 5-second summary.

Weak Development Team 131

Weak Development Team Research Software Product Research Leadership 131

Intercom, Inc.

JULY 29, 2021

And so, Mark Rudden and his team had to figure it all out by themselves. Fortunately, Mark had quite a bit of experience working and scaling teams in demanding, hypergrowth environments. Building a great sales team: How Intercom fosters and maintains its sales culture. And you definitely felt that. And I got it.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Mind the Product

DECEMBER 5, 2019

In fact, some methods are pretty poor. Some product managers make poor decisions because they don’t have the right skills. It’s from another team, so you can be completely honest with me. Thinking about how to get people to invest is definitely a skill to keep practising. Your Skills Resume: Can you Identify Profit?

User Testing 130

User Testing Product Research Customer Experience Weak Development Team 130

BrainMates

JULY 31, 2023

Products logically step through a gestation or development period within the organisation and an introduction period in the marketplace, and then consequently move from growth to maturity and eventually decline. Organisations with poor product management practices have misguided expectations. Why Bother Innovating?

Product Management 52

Product Management Product Manager User Testing Weak Development Team 52

Product Management University

MARCH 15, 2017

Combining both roles into one usually results in one the following: A product that has the right features with poor usability. Functional Product Designers Accelerate Product Development. A key objective of every product rollout is the self sufficiency of marketing, sales, client services and support teams.

Weak Development Team 100

Weak Development Team Customer Experience B2B Differentiation 100

Mind the Product

DECEMBER 23, 2017

Here are the top 10 most clicked articles from the 408 links featured in this year’s 51 newsletters – 10 articles your peers digged so much you should definitely check them out as well. Development might be faster, but that has no bearing on making the right product decisions, and working to realize real benefits.

Customer Feedback 0

Customer Feedback Product Research Weak Development Team Agile 0

nulab

MARCH 11, 2020

And while it definitely has a place, it shouldn’t be your guiding light. A SWOT diagram can help you work out your business’ strengths, weaknesses, opportunities, and threats (which, as you’ve probably worked out, is exactly what S-W-O-T stands for). Work out who your closest competition is, as well as their strengths and weaknesses.

Technical Review 82

Technical Review Data Visualization Feedback Software Weak Development Team 82

The Product Coalition

JULY 13, 2022

Best teams on a budget who need the basics. Advanced record and playback tools enable customer experience (CX) teams to capture user sessions across browsers, interfaces, and devices. While FullStory works for mobile apps, the web/mobile hybrid platform doesn’t cover every framework, particularly with non-native tech stacks (e.g.

Data Visualization 107

Data Visualization Analytic Tools Feedback Software Reporting Tools 107

PMLesson's Ace the PM Interview

JULY 1, 2020

Learn a framework for quickly pitching a new product idea, and enhance your career! When I interview a product manager to work in my team, I want to know that they understand the whole of the product cycle - how to make it happen, from concept to rollout and beyond, and most importantly what will make it successful. Pain points 2.

Vision 72

Vision User Friction Product Management Product Manager 72

Product Talk

SEPTEMBER 9, 2020

While I tend to focus on helping teams, Petra’s work centers around helping product leaders—the people who manage product managers. She has a big focus on people development, helping product managers and product leaders get better at their craft. I definitely heard in your story the why behind going from SAP to the startup.

Feedback Software 184

Feedback Software User Testing Product Research Research Software 184

Folding Burritos

DECEMBER 7, 2017

This led me to reach out to 14 leading Product Managers and talk with them about how they use customer feedback in their own companies and teams. Frameworks like Jobs-to-be-Done are extremely helpful in determining exactly what the product is supposed to be doing for its customers — that is, the needs it serves.

User Testing 170

User Testing Customer Feedback Feedback Software Customer Experience 170

Bain Public

DECEMBER 14, 2021

How do you guarantee that your team is creating value for your customers in a way that creates value for your business? The Five Dysfunctions of a Team by Patrick Lencioni This book is all about the fascinating and complex world of teams. It explores the fundamental causes of organizational politics and team failure.

Books 52

Books Research Software Product Research Reporting Tools 52

The Product Coalition

JANUARY 26, 2022

Chris’s team worked for a logistics service that tracked the ocean containers coming in and out of the ports. Their team set up the infrastructure and prepared the environment waiting for prospective accounts, which never came. You can lose your confidence in the product while talking with some of the software developers.

Reporting Tools 116

Reporting Tools Feedback Software Data Visualization Engineering 116