The Product Coalition

AUGUST 8, 2023

Starting your own business has never been an easy task, and the current market conditions make it even more difficult. There are certain things to consider before you start your own business, including your business model, marketing plan, budget, and many other things. Therefore, every step matters.

Banking 104

Banking Government Finance Naming 104

The Product Coalition

DECEMBER 11, 2023

The business value delivered hard numbers to the finance and actuarial teams. However, despite a strong, socially motivated purpose, TOMS struggled due to a lack of focus on business value and product differentiation. As the novelty of the social mission wore off, TOMS struggled to maintain its market share and growth trajectory.

Roadmap 126

Roadmap Healthcare Reporting Tools Software Review 126

ProductPlan

JUNE 5, 2020

Product management is certainly no exception. Product managers and leaders need to find ways to keep learning and growing in an ever-evolving product environment. There’s an abundance of books, podcasts, as well as events at your disposal that cover various product management topics. We’ve scoured the certification landscape.

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Product Management Unpacked

MAY 26, 2020

A look into healthcare product management in the time of Coronavirus. Ever wonder what it’s like to be a product manager for a leading healthcare provider and insurer in the middle of a world health pandemic? Meet Claire Marcus, senior product manager at UPMC Health Plan.

Technical Advisors 160

Technical Advisors Healthcare User Testing Customer Experience 160

Mironov Consulting

AUGUST 29, 2023

 Renting (licensing) means we can put more of our own effort into market differentiators.  They have a whole company dedicated to supporting and extending their product, and they get first-hand feedback about improvements from the broader market.  (Usually, " and "is that a legitimate software update?"

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Engineering 52

Mixpanel

SEPTEMBER 21, 2023

Kevin Xu is an engineer-turned-product manager with experience at big tech companies like Google and Stripe. Read on for our conversation with Xu about finding product-market fit when you’re the ideal user, growing a following vs. growing an app, and what the future of social media looks like. They say write what you know.

Analytic Tools 117

Analytic Tools Research Software Data Visualization Technical Review 117

Userpilot

OCTOBER 5, 2023

Calculating the actual customer acquisition costs accurately can be challenging, and CAC payback doesn’t consider customer lifetime value or differentiate between high- and low-value customers. Collaboration between product , marketing, and sales teams is essential to effectively identify and target high-value customers.

Feedback Software 98

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 98

Product Innovation Educators

MARCH 27, 2023

Lessons for product managers from PDMA’s Outstanding Corporate Innovators Award Every year the Product Management and Development Association (PDMA) recognizes an organization with the Outstanding Corporate Innovators Award (OCI). Summary of some concepts discussed for product managers [3:04] Why was the OCI award created?

User Testing 83

User Testing Crowdsource Healthcare Finance 83

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Why is product idea validation important? Let’s get straight into it!

User Testing 87

User Testing Product Research Feedback Software Customer Feedback 87

Userpilot

JANUARY 21, 2021

Drawing a clear line between a product owner vs. product manager can be tough, given their varying roles from company to company. Despite any difference in roles, both the product manager and the product owner share a common goal: building products that create value for the stakeholders. In a hurry? Grab Our Bite-Sized Summary.

User Testing 97

User Testing Customer Feedback Onboarding KPIs Product Management 97

Mironov Consulting

MARCH 9, 2024

But this crude method can help us differentiate ¥24M from  ¥60M, create some daylight between A$ 50k and A$700k, sort 2 lakh tickets from 80 lakh tickets.    In my experience, gross comparisons let us ignore 85% of incomings – so that we can put strategic thought and discovery into the top 15%.  

User Testing 59

User Testing Reporting Tools Customer Experience Technical Review 59

Haines-Group

OCTOBER 30, 2023

Custom Criteria Models This approach allows your organization to establish a customized set of stable criteria that suit the organization’s particular product category, market, business priorities, company culture, or other factors. The system prioritizes the more important features that you can bring to market more quickly.

Analytic Tools 78

Analytic Tools Customer Experience Product Research Differentiation 78

Mixpanel

MAY 12, 2023

From e-commerce to finance, logistics to healthcare, data-driven decision-making is at the core of success. Our product analytics training program is meticulously crafted to offer a comprehensive and engaging learning experience that outperforms other offerings in the market. Data has become the heartbeat of modern businesses.

Data Visualization 106

Data Visualization Analytic Tools Customer Feedback Customer Experience 106

The Product Bistro

MAY 10, 2016

One topic that seems to trip up both new and experienced product managers is the process of pricing. Yet, establishing a good price, and holding variance to a minimum is a top concern of the product management function. This is one area where an MBA degree can be beneficial to the product manager. CM = P - V.

Customer Experience 170

Customer Experience Finance Reference Differentiation 170

BrainMates

MARCH 23, 2020

Product Management legend Marty Cagan shared his insights on ‘real’ Product Management in a Q&A session with Product Women Sydney at a March meetup. As Marty explained to the Product Women group, during their working week, a Product Manager will be found: Working with designers. Focusing on usability testing.

Product Research 64

Product Research Product Management Product Manager Research Software 64

Reveal

OCTOBER 29, 2021

It’s one of the most popular visualization tools on the market that helps decision-makers make refined graphs, reports, and dashboards, and take the best case decisions faster. With a one-simple fixed price, Reveal provides organizations with the most powerful, flexible, and transparently priced analytics tools on the market.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Research Software 95

People-First Product Leadership

MAY 6, 2024

Instead, throughout my newsletters, I recommend ways that you - as a product manager or product leader - can have direct impact. Do sales, marketing, finance, development, and design have the insight they need to support the company or team goals? Change is never easy. Acknowledge you are not alone.

Customer Experience 59

Customer Experience Feedback Software Technical Review Customer Feedback 59

Mind the Product

SEPTEMBER 14, 2018

The problem in managing innovation arises because companies don’t understand the differences in levels of uncertainty at different time horizons of the product lifecycle. To innovate effectively, you have to be able to differentiate between the known and unknown problems you are trying to solve, and adjust your operations accordingly.

Customer Experience 165

Customer Experience User Testing Customer Feedback Product Research 165

Intercom, Inc.

SEPTEMBER 21, 2022

Suddenly you could sell and market to millions of people, anywhere in the world. And with that explosion in addressable market came an explosion in customer service requests. Suddenly it became increasingly difficult to manage increasing volumes of customers and hang on to those personal relationships. Which grows loyalty….

Research Software 118

Research Software User Testing Customer Experience Vision 118

The Product Coalition

APRIL 27, 2020

Retention, Word of mouth marketing (Better LTV:CAC) Product differentiation, top of mind recall ? Investment opportunities, channel sales, joint PR & marketing Complementary products offers/discounts ? Alternative financing Card controls? Let’s look at the value co-branded cards add to each of these parties.

Branding 78

Branding Reporting Tools Banking Customer Experience 78

ProductPlan

OCTOBER 4, 2022

In a world of data-driven decision-making, it’s essential to factor in what’s happening in the rest of the market. Competitive intelligence for product management. Tactical intelligence focused on near-term market share capture and revenue generation. What are our target markets? Build some consensus around the basics.

User Testing 52

User Testing Customer Feedback Research Software Feedback Software 52

Intercom, Inc.

NOVEMBER 3, 2022

Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand. It’s a lot easier to manage shifts, schedules, and workloads if that orchestration gets built from the start. Natasha: For sure.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Intercom, Inc.

OCTOBER 7, 2020

Economies of scale, your position in the market, and your pricing should influence the way you think about spending on support. Imagine you are running a product management application that sells access to its product on a per seat basis. Your place in the market. Calculating your support spend. Here are a few examples.

Customer Experience 196

Customer Experience Differentiation Branding Positioning 196

eG Innovations

MARCH 16, 2023

HCINFO offer competitive differential offerings through their strong engineering excellence and experience in building whole solutions leveraging best-in-class network, security, server, storage, software as well as infrastructure technologies. Q: What product differentials does eG Innovations offer to the South Korean market?

Enterprise 52

Enterprise Banking Dashboard Differentiation 52

ProductPlan

DECEMBER 7, 2022

What is a finance product manager? Like a product manager in any other industry, a finance product manager is responsible for the success of a product or portfolio of products. Let’s be clear about how we define a finance product manager. Let’s be clear about how we define a finance product manager.

Finance 52

Finance Product Management Product Manager Government 52

BrainMates

MARCH 6, 2018

This blog is a transcript of part of that meetup, focusing on why we need Product Management. Rich Mironov presenting on why we need Product Management. Why do we need a Product Management team? I have 30 years in Silicon Valley product management, so this isn’t a new thing. As in “Do we actually have market fit?

User Testing 75

User Testing Feedback Software Product Management Product Manager 75

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

Intercom, Inc.

OCTOBER 1, 2020

Sales, marketing, finance, support, and R&D all use the roadmap for different thing. Sales want to sell it, marketing needs to plan for it, finance needs to model it, support needs to be able to explain it, and R&D needs to be excited about it. As you grow functions, the audience for your roadmap widens.

Roadmap 165

Roadmap Feedback Software User Testing Reporting Tools 165

The Product Coalition

OCTOBER 28, 2019

In fact, a recent Gartner study revealed 81% of executives believe they’ll compete on CX alone, but only 22% have claimed to have developed the right product, digital and marketing strategy that exceeds customer expectations. The voice of the customer is central to everything we create.

Product Strategy 60

Product Strategy Strategy Customer Experience Finance 60

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. They also provide expertise in brand naming, go-to-market strategies, and campaign development. 7 – Kreatik Kreatik is a dynamic digital marketing and design agency that specializes in creating innovative and impactful digital experiences.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Alchemer Mobile

OCTOBER 22, 2019

Today’s market is full of tools that can help you visualize your concept and create a really good UI even if you are not a Photoshop guru. So, what actually differentiates a good UI design from a bad one? In addition, they can help organize your UI screens into an interactive prototype for a realistic app experience.

User Testing 133

User Testing Customer Experience Weak Development Team UX 133

Reveal

OCTOBER 14, 2021

We call one application a modern application when it is built with a combination of modular architecture patterns, DevOps, DevSecOps, serverless operational models, and agile development processes that allow businesses to reduce risk and accelerate time to market. You are also guaranteed maximum security as well as fast time to market.

Analytic Tools 59

Analytic Tools Data Visualization Research Software Reporting Tools 59

Andrew Chen

JUNE 3, 2019

get big — and it’s not the right way to finance the vast majority of new companies, many of whom are more focused on smaller markets or slower growth business models. It also tells you why, as an entrepreneur, that investors are so focused on network effects, high margins, technology differentiation, a 10X product experience, etc.

Startups 109

Startups Reference Books Finance 109

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. Competitive positioning is a way to assess the market, suss out your competition, and work out whether your offering is a viable means of making money. Define your market size. Let’s get started!

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

Intercom, Inc.

JULY 29, 2021

They needed to be really quick coming up with a new, adapted learning management system: “It’s the equivalent of going into an old house and stripping it back to the walls and having to really start from scratch again. And I think you need to think about people management the same way. SaaS is the subscription business.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

ProductPlan

JANUARY 17, 2023

That’s why I never rely on market research. Let’s assume that you have established a clear research objective, either an area of inquiry related to your customers’ domain where you’d like to develop some differentiation or a hypothesis you have developed about how your product could improve based on some sort of customer feedback.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

Dear Strategy

MARCH 9, 2019

An example of this strategy can be seen in the automotive industry where dealers aren’t necessarily making a lot of money on the cars, but they are making a nice profit on the associated services, financing, extended warranties, etc. Another strategy can be seen when companies engage in what we refer to as “market penetration” pricing.

Strategy 40

Strategy Automotive Finance Branding 40