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The overlooked differentiator: how customer support fuels success 

Alchemer Mobile

Why customer support is an overlooked differentiator Product features, pricing, and branding all play key roles in differentiating your organization from the laundry list of competitors, but theres one often-overlooked factor that can make or break customer loyalty: how well you support your customers. Want to continue reading?

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A guide to AI prototyping for product managers

Lenny Rachitsky

One of the key differentiators among the various cloud development environments is hosting. As I explained in my prior post on becoming a more technical PM, every software product is built with three parts: a client, a server, and a database. Its differentiation comes from its integrations with other popular tools.

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The Power of Differentiated Value Crafting a Winning Sales Pitch

Business of Software Conference

Think about it this way: when you’re trying to sell something, especially software, it’s easy to just show off all the cool things your product can do. This unique reason is your differentiated value. Why is Understanding Your Differentiated Value So Important? This is like giving a product walkthrough.

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Differentiation continues to be elusive in the Business Intelligence & Analytics market

Messages that Matter

Messages that Matter Messages that Matter Assessment explains how BI vendors can easily solve the problem By Lawson Abinanti, Messages that Matter For the 10th year in a row, lack of differentiation permeates the Business Intelligence & Analytics market which made me imagine why and how to solve the problem.

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Monetizing Analytics Features: Why Data Visualizations Will Never Be Enough

Discover which features will differentiate your application and maximize the ROI of your embedded analytics. Think your customers will pay more for data visualizations in your application? Five years ago they may have. But today, dashboards and visualizations have become table stakes. Brought to you by Logi Analytics.

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Positioning in the Age of AI: What Founders Need to Know

Business of Software Conference

Insights from April Dunford’s Business of Software AMA In an era where “AI-powered” has become the default label for tech products, positioning your company clearly and effectively is more challenging than ever. AI Is Not a Differentiator April made it clear: saying you use AI doesn’t set you apart anymore.

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Understanding Software Pricing (It’s Not Just About Setting a Price Tag)

Business of Software Conference

Have you ever wondered why pricing software feels so complicated? Chris Mele, a pricing expert from Software Pricing Partners (SPP), shared some insightful perspectives on this topic at Business of Software USA, drawing from his own experiences and decades of industry data. For years, software pricing was relatively simpler.