Product Management University

SEPTEMBER 10, 2023

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. They’re also critical to the success of product management, product marketing and sales.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

The Product Coalition

DECEMBER 10, 2023

However, provoking productive disagreements is a key leadership skill you want to master. Here is how fostering healthy debates is essential for effective leadership and better outcomes. If you see the connection between that skill and product leadership you are 100% right. Most of us try to avoid arguments with our peers.

ChatGPT 124

ChatGPT Leadership Customer Experience Finance 124

The Product Coalition

JULY 16, 2023

My personal passion is to bring back this very important dimension into product management and leadership. Product Leadership Is a Business Role I make a distinction between product management and product leadership. Product management is the name of the profession and also a description of what some levels do.

Strategy 140

Strategy Product Management Product Manager Management 140

Alchemer Mobile

NOVEMBER 23, 2021

Her passion is derived from igniting vision, commitment, innovation, and trust in leadership, development, and marketing teams. ?WATCH ” Download the eBook to read the interviews here or watch the full webinar here. About Jessi: Jessi is a director, technical product manager, SAP Concur. WATCH THE FULL INTERVIEW HERE.

Technical Review 245

Technical Review Feedback Software Product Management Product Manager 245

Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. We work with you as partners by sharing product leadership best practices. I'm not very good at Product Management. Pretty wow so far."

Workshop 52

Workshop Leadership Document Roadmap 52

The Product Coalition

DECEMBER 4, 2023

You blame the market, but often that’s just overlooking the real problem. Tough market conditions would cause your sales to dramatically drop or even cease. On one hand, that’s expected in a rough market, but is that really the root cause? At some point, the results you expected and even produced in the past aren’t replicating.

Product Strategy 110

Product Strategy Strategy User Testing Weak Development Team 110

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It is a well-established company, a leader in its domain, but it still needs to deliver new products to the market so product-market fit is a very relevant topic. At work, things are much more complex.

User Testing 105

User Testing Workshop B2B Leadership 105

The Product Coalition

NOVEMBER 13, 2023

You blame the market, but often that’s just overlooking the real problem. Photo by Tomas Sobek on Unsplash Nobody likes tough market conditions, but it can also be an opportunity. Tough market conditions would cause your sales to dramatically drop or even cease. They see it as sales and marketing’s responsibility.

Product Strategy 121

Product Strategy Strategy User Testing Weak Development Team 121

The Product Coalition

DECEMBER 11, 2023

In part two of this summary, I am moving to talk about strategy and leadership insights. Today I will focus more on leadership and strategy. Another strategic note about startups that almost goes without saying if you follow my writing, is that before you have product-market fit, finding it should be your only focus.

Workshop 78

Workshop Customer Feedback Leadership User Testing 78

Product Innovation Educators

APRIL 17, 2023

Paul acquired the breadth of experience through his leadership roles at San Francisco Bay Area startups and high-growth companies. He also helps middle market and scrappy companies generate new product strategies for significant, sustainable growth. It comes down to making sure there is a product leadership team. Not really.

Customer Experience 95

Customer Experience Leadership Startups Engineering 95

The Product Coalition

DECEMBER 11, 2023

If you are the new product leader of your company, your company might be in product leadership debt. One of the common situations where this conflict arises is when you take a new product leadership role. Continue Sharing as You Build the Strategy To build your leadership and trust, you need to communicate consistently and frequently.

Strategy 78

Strategy Onboarding KPIs Leadership Roadmap 78

Product Management University

JUNE 5, 2023

It’s hard to get stakeholders fist-pumping over things like… be the market leader execute the most payment transactions pay more employees than all other payroll systems combined to be the leading provider of… to make the best product in [category] If your product vision resembles any of the above, you won’t be feeling the love from any direction.

Vision 130

Vision Product Research User Testing Customer Experience 130

The Product Coalition

OCTOBER 30, 2022

It’s much more important to say that we are trying to establish initial signals of product-market fit than to say that we need a certain ARR value. You keep learning new things about the market, and delivery always takes longer than planned. But at the deeper level, it also instills trust in leadership. the highest one?

Roadmap 118

Roadmap Travel User Testing Leadership 118

The Product Coalition

APRIL 18, 2021

But the truth is that even if you do need these big ideas in order to demonstrate leadership (and even that is not necessarily true ), the ideas themselves never show up in a void, out of nowhere. But a search engine wasn’t a suitable product for Twiggle’s target market. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

Research Software 135

Research Software User Testing Leadership Weak Development Team 135

The Product Coalition

JUNE 18, 2023

The market, however, understood it differently. It took me time to understand that I need to present myself as a product leadership coach and product strategy expert rather than a consultant. In PLG, the product (deliverables) takes the heavy lifting of marketing and sales upon itself. Not all markets want to buy this way.

Naming 131

Naming User Testing Feedback Software Weak Development Team 131

Gainsight

SEPTEMBER 22, 2023

How about Mailchimp’s All-in-One Marketing Platform and Salesforce? Still, when it comes down to it, they fundamentally help their customers accomplish the same thing: automate marketing. Technology companies, in particular, adopted these points of differentiation to gain market share. Very little.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Gainsight

JULY 12, 2023

Collaborate cross-functionally with Sales, Product, Marketing, and other teams to align customer success objectives with overall company goals. Apply this knowledge to shape the future of our customer success function, driving innovation and thought leadership. Proficiency in utilizing customer success analytics and reporting tools.

Analytic Tools 52

Analytic Tools Reporting Tools Data Visualization User Friction 52

The Product Coalition

MAY 1, 2022

about the market, the customers, the product, the business, the plans ahead? especially startups on their way to product-market fit, the ARR itself might not be important. But that’s where your leadership comes to a test. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an What are our goals?

User Testing 159

User Testing Customer Experience Product Research Definition 159

Gainsight

DECEMBER 1, 2022

Customer Success (CS) leadership roles can be hard to define. As an emergent position in a highly competitive industry, jumping into a leadership role can be intimidating. He’s combined that insight from interviews with the top search firms in SaaS to put together an ultimate guide to growing your CS leadership career.

Customer Feedback 52

Customer Feedback Customer Experience Leadership Branding 52

PMLesson's Ace the PM Interview

APRIL 25, 2022

Have you recently been invited to a product marketing manager interview? One of the best and first things you should do is review the most common product marketing interview questions and answers. Product marketing managers play a critical role in bringing new products to market. If so, fantastic!

Product Marketing 52

Product Marketing Marketing Research Software User Testing 52

The Product Coalition

FEBRUARY 27, 2022

By the way, while the tips here address specific challenges that product leaders face, many of them would apply to any kind of leadership position, and even to non-leadership positions, so feel free to forward it to friends who are currently on the move. and in product leadership positions there is so much of it!

Weak Development Team 140

Weak Development Team Leadership Data Visualization Positioning 140

ProductPlan

JUNE 5, 2020

The Product Executive Certificate is geared toward senior-level professionals with experience in a product leadership role. It explores product leadership fundamentals and managing growth, among other takeaways. product manager, product owner, product marketing, etc.) in the product process.

Certifications 105

Certifications Customer Experience Artificial Inteligence Product Management 105

The Product Coalition

FEBRUARY 4, 2024

If you are in B2B, the profile is most likely a market segment (company sizes, industries, etc.). Try including marketing, sales, customer success, and the CEO in the discussion. If you are in B2C it’s usually different personas. Ideally, this should be a group exercise. Next week I’ll talk about how to address them.

Framework 127

Framework Reporting Tools Definition B2C 127

The Product Coalition

NOVEMBER 23, 2021

Backed by a rich business background, he took over the sales and marketing departments and started to put them on an operational pace that created stability and transparency. The softer side of product management by the way is very different from the softer side of product leadership. At this point, L. If you think about L. ‘s

Product Management 148

Product Management Product Manager Data Visualization Management 148

The Product Coalition

MARCH 12, 2023

You are looking for a partner to join your team and take a significant leadership role. The reason you wanted to hire a product leader and not a product manager was that you needed someone who can partner with you on strategy and leadership, not just someone who can manage the work. Hiring a product leader is never easy.

User Testing 110

User Testing Product Research Consulting Leadership 110

The Product Coalition

APRIL 22, 2023

Product leadership seems to require nonstop negotiation with everyone you work with. Our free e-book “ Speed-Up the Journey to Product-Market Fit ” — an executive’s guide to strategic product management is waiting for you at www.infinify.com/ebook Originally published at [link] on April 18, 2023. Here’s how.

Books 140

Books Customer Experience Leadership User Testing 140

The Product Coalition

APRIL 10, 2022

Having the courage to speak up is one of the things that we are talking about in the leadership workshop that opens the CPO Bootcamp , for example. My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an Nowadays, I’m coaching others to not make the same mistakes I did.

Data Visualization 159

Data Visualization Leadership User Testing Customer Experience 159

The Product Coalition

FEBRUARY 1, 2021

Photo by Pedro Figueras from Pexels As the importance of product management for business success becomes clearer, many startups give one of the founders the product leadership role. This also fits nicely into your desire to give them enough leadership room. for example, we are working on a plan to enter a new market?—?or

CTO Coach 97

CTO Coach Reporting Tools CTO Management 97

Gainsight

APRIL 21, 2022

Every year Gainsight loves to give our customers and community the best of what we have for resources, including events, webinars, articles, ebooks, and more. It All Starts with Leadership Alignment. How CS Ops Drives Market Valuation. Launching Customer Success. Ultimate Guide to Customer Success Org Structures.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience Webinar 52

Userpilot

JANUARY 8, 2024

As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. Leverage search engine optimization (SEO) in your marketing strategy Identify relevant keywords related to your product or service and optimize your website content accordingly.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

The Product Coalition

NOVEMBER 15, 2020

Customers in the specific market segment we are operating in are unhappy with the products our competitors offer. Leadership Within Leadership Another misconception that I would like to address here is that if management has set the strategy that means that they have it thought through and figured out completely.

Leadership 90

Leadership Definition Strategy Roadmap 90

The Product Coalition

DECEMBER 11, 2023

Photo by Tamil Vanan on Pexels You might have heard that I’m writing a book on product leadership. Do we want it to come from a specific product or market segment? If you follow the product-market fit example from above, it is clear that you need to focus on retention. There are more details to it. Happy roadmapping!

Roadmap 78

Roadmap User Testing Workshop Presentation 78

The Product Coalition

FEBRUARY 11, 2024

Alternatively, if for a specific profile none of the categories works well, it could mean that this profile isn’t fitting you or that you might be earlier in your product-market fit journey than you might have thought. If you have a product marketing manager, this is a good opportunity to involve them.

Framework 107

Framework User Testing Customer Experience Definition 107

Product Innovation Educators

FEBRUARY 22, 2021

Our 14 leadership principles are woven into the DNA of everyone who works there and every process in the company, and six of them are directly related to innovation: Customer obsession—people wake up every day trying to figure out how to delight their customers. In 2004, we started thinking about how we could build an ebook service.

Customer Feedback 82

Customer Feedback User Testing Customer Experience Product Management 82

The Product Coalition

OCTOBER 26, 2020

considering all relevant points of view including the customers, the market, and the company itself. When I send my mentees to work with sales on understanding the customers and the market better , the discussion often gets very quickly into features that are missing in the product. They Don’t Understand Your Role as a Product Leader.

User Testing 127

User Testing Definition CTO Product Research 127

Mixpanel

NOVEMBER 8, 2021

Start by talking to business stakeholders, like your leadership, customer success, marketing and more. Across the board, user journeys are increasingly digital—and that’s a good thing for product marketers. Learn what matters most to them (hint: retention should be a common thread), and track accordingly.

Data Visualization 116

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 116

ProductPlan

JANUARY 7, 2022

Markets and technologies change. Here’s how we define it in ProductPlan’s eBook, 100+ Product Management Terms You Should Know: Digital transformation refers to a company’s move to digital solutions to improve its operations or products. You can’t keep doing things the way you’ve always done them, either.

Analytic Tools 93

Analytic Tools Research Software Data Visualization Product Research 93