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How has the Covid-19 pandemic impacted product managers who work in the e-commerce sector? Diogo Pinho Product Team Manager for SIBS shares his insights in this guest post. Read more » The post E-commerce product management during Covid-19 appeared first on Mind the Product.
“The clearer and more focused our mind, the more effective and insightful our decision-making becomes. Mindfulness is a powerful tool for cultivating clarity, focus, and insight.” — Janice Marturano Picture yourself staring at an opportunity with negative thoughts streaming through your head like an endless Netflix series. You want to engage. Yet, your brain is telling you to run.
We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it. Read more » The post Rerun: How to influence without power – Tim Herbig on The Product Experience appeared first on Mind the Product.
I've always felt that product design was a creative endeavor and the work that most moves our industry forward stems from practitioners who could easily be described as artists. Given this, I've often wondered whether one of the best ways to improve our craft as product designers would be to immerse ourselves in the best practices of artists at large.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
A product roadmap is a specialized management tool that a product manager uses to communicate the product vision and plan to internal company stakeholders. A roadmap will relay the desired outcome and define the steps that are needed to meet this goal within a specified time frame that can encompass several months to several years.
Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience). Ready to get started? Let’s dive right in!
Building an effective customer insights strategy is a vital part of any good product manager’s skillset. In this article, we’re going to unpack why a customer insight strategy is important, how to build one, and how you can use these insights to drive customer satisfaction (and a better product experience). Ready to get started? Let’s dive right in!
Golang has gained tremendous popularity in software products in recent years. But what has led to its meteoric rise in popularity? Is it the language’s powerful features, its intuitive syntax, or maybe even its quirky mascot, the gopher?
It’s often been said that a picture is worth 1,000 words. In building software products, that’s not just a platitude, there’s a great deal of truth to that statement. While there are a variety of pictures that product teams use, the three most common are wireframes, mockups, and prototypes. These three artifacts have enough similarities that many people refer to them interchangeably.
Hey there, Product Solving subscribers! It’s been a hot minute since I last posted 😅, but this is something that’s been on my mind and it felt like it was time to rekindle the fire. I hope you all enjoy this one, let me know if you do! TL;DR: Domain fidelity is a critical aspect of software development that ensures a system or product closely aligns with the real-world needs of its users.
The Key Role of Alerting for Monitoring and Observability Alerting is a critical feature in monitoring and observability products. The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Alerting ensures that help desks, administrators and IT Ops teams know about issues, or impeding issues and handle communications and remediation rapidly.
Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y
Running an unembedded team in UXR gives you the capabilities to have rigorous standards and run more lean. Here’s how you can approach it, no matter your current team makeup.
High inflation, labor shortages, banking crises – it’s anything but business as usual these days. With the state of the world in such flux, focusing on innovation might seem counterintuitive, but the opposite holds true. Research shows that companies that continue to invest in innovation during a crisis experience superior growth and performance post-crisis.
We are FIRED UP to announce Pulse 2023 will be taking place at Moscone Center in San Francisco on May 16–17, with Pulse Academy Live on May 15. Pulse is celebrating its tenth anniversary as the biggest, most amazing conference for the customer success community. Now more than ever, it’s time to reflect on how far we’ve come, and imagine a future that’s durable , resilient, adaptable, and built to help our industry drive the efficiency it needs to succeed.
High inflation, labor shortages, banking crises – it’s anything but business as usual these days. With the state of the world in such flux, focusing on innovation might seem counterintuitive, but the opposite holds true. Research shows that companies that continue to invest in innovation during a crisis experience superior growth and performance post-crisis.
Effective risk management in product development balances safety, compliance, and opportunity. Risks can't be eliminated, but they can be mitigated through structured assessments, clear documentation, and expert guidance. Engaging specialists ensures efficiency, regulatory adherence, and product security while reducing costly oversights. A well-executed risk management plan includes frequent evaluations, defined assessment criteria, and a structured decision-making process.
High inflation, labor shortages, banking crises – it’s anything but business as usual these days. With the state of the world in such flux, focusing on innovation might seem counterintuitive but the opposite holds true. Research shows that companies that continue to invest in innovation during a crisis experience superior growth and performance post-crisis.
Understanding the average customer retention rate for your industry is critical to determining the health of your business. It tells you whether your customer retention rate is too low or just good enough. If customers are the lifeblood of any business, then customer retention is the glue that holds it all together. However, the average customer retention rate by industry varies wildly.
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