Thu.Aug 18, 2022

article thumbnail

How Having a Product Roadmap Can Transform Your Organization

Gocious Blog

A roadmap is an essential tool that guides our actions step-by-step to a destination or goal. Maps on their own have been guiding people from place to place since at least 600BCE.

Roadmap 98
article thumbnail

A case study: launching a custom product for solar roof innovator SunRoof

Mind the Product

Swedish company SunRoof makes solar roofs, combining solar power solutions with a unique roof design. In 2020, SunRoof started to expand into other EU countries – Poland, and Germany – and then to the USA. Its timing was good: the demand for clean energy was already surging, and consumers were increasingly aware of the advantages of energy self-sufficiency. [.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

User Adoption is Hard: How and Why Products Become Successful

The Product Coalition

A great product can be created, but without user understanding and buy-in, the product won’t succeed on the market. Continue reading on Product Coalition ».

article thumbnail

Announcing the 2022 Gainsight GameChanger Award Winners! 

Gainsight

Congratulations to the winners of the 2022 GameChanger awards! We took some time at Pulse , our annual user conference in San Fransisco (if you somehow haven’t heard of it), to recognize seven companies and over a dozen individuals. The winners represent some of the biggest names in the SaaS industry, and we salute their ability to change the game of customer success and experience over the past year. .

article thumbnail

Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

article thumbnail

How to get engineering buy-in (and even excitement) on product analytics

Mixpanel

At most companies, software engineers are in a constant state of rushing to get features and bug fixes out the door. So they tend to lack enthusiasm for anything that adds ongoing work to their plates. This means product analytics can be seen as a burdensome afterthought for a lot of engineers —one that just adds more grind to an already packed schedule.

More Trending

article thumbnail

Top CX Trends That Are Shaping the SaaS Industry in 2022

Userpilot

Customer experience has a major impact on customer behavior and product growth. In fact, studies predict that in the foreseeable future, customer experience will become more important than price and even the product itself. So investing in superior customer experience and constantly optimizing it is one of the best ways to future-proof your business.

article thumbnail

Using Productboard at Productboard: How we optimize our own tools to focus on customer satisfaction

ProductBoard

Most product managers and leaders would agree that they aim to be customer-centric, and that they work hard to make that goal a reality. So why do 69% of teams surveyed in Productboard’s 2021 Product Excellence Report say that the products and features they release are not consistently well-received by customers? To understand where most teams fall short, let’s step back and look at the three.

article thumbnail

Customer Advocacy: How to Turn Loyal Customers Into Advocates and Drive Product Growth

Userpilot

Customer advocacy is a powerful force for driving business growth without breaking the bank. There is nothing more important to a brand than making its customers happy. Nevertheless, efforts shouldn’t stop there. While customer satisfaction is essential to brand success, taking proactive measures toward turning these satisfied customers into advocates is key to business growth.

article thumbnail

Tempting Thoughts to A/B Test In Trying Times

Split

Today’s economic forecast is uncertain. However, there are simple testing ideas you can try to make the most of a difficult situation. Your first inkling would be to cut costs: it’s hard to argue against that. But, make sure that your efforts to save are not damaging growth and retention. A second axis to consider is that your customers themselves have less interest in spending.

article thumbnail

Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

article thumbnail

Interactive Onboarding 101: How to Create Better User Onboarding Experiences in SaaS

Userpilot

How can interactive walkthroughs help users get the most out of your product or service from the initial onboarding ? In this article, we’re going to explore what an interactive walkthrough is, dive into some practical industry examples, and unpack how you can create similar experiences in your own SaaS. Ready to dive in? Let’s get going!

article thumbnail

The Pulse 2022 community proves that together, we are unstoppable

Gainsight

After a whirlwind two days, Pulse 2022 has come to a close. The entire 48 hours were packed with strategic learnings, new connections, and plenty of shared memories. But we couldn’t officially say goodbye without a reminder of why we strive to make Pulse the biggest event for Customer, Product, and Community: . To prove that you can win in business by being human first. .

article thumbnail

Airtable’s path to product-market fit — co-founder Andrew Ofstad on building horizontal products

The Review by First Round

Todd Jackson ’s filling in as host again this week. (As a reminder, he’s hosting a few product-focused episodes this season — all about finding product-market fit.) Today, Todd chats with Andrew Ofstad , co-founder of Airtable. In our conversation, we go deep into Airtable’s early days, and how they navigated the journey of finding traction and scaling.

article thumbnail

Unleash your creativity: code once, customize infinitely

AB Tasty

Say hello to Custom Widgets and goodbye to time-consuming back-and-forths when scaling ambitious customer experiences. With Custom Widgets, scale your best CX ideas across teams, brands and markets. AB Tasty has the largest widget library on the market, providing brands with over 25 pre-built ways to quickly engage consumers including scratch cards, NPS surveys […].

article thumbnail

State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

article thumbnail

Choosing the Best Virtual Desktop Infrastructure Technology for Your Enterprise

eG Innovations

What is a Virtual Desktop Infrastructure (VDI)? Virtual desktop infrastructure (VDI) is a technology that refers to the use of virtual machines to provide and manage virtual desktops. Users access virtual desktops from their laptops, desktops, thin clients, or mobile devices from anywhere. Virtual desktops are hosted in a data center, on servers, and all the necessary processing is done on the server that hosts the virtual desktops.

article thumbnail

UXR Confidentiality: How to Hide Participant Names in Zoom Recordings

UserInterviews

A quick, step-by-step guide hiding participant names in Zoom recordings. Learn how to turn this setting on (and off) to protect UX research participant privacy.

Naming 52
article thumbnail

NDAs, the Secret Sauce: Research Operations Tips with Kasey Canlas

dscout People Nerds

ReOps expert Kasey Canlas believes anyone can break into the field—but they’ll need to learn some security and privacy best practices along the way.

52
article thumbnail

Gainsight announces new capabilities to drive durable growth

Gainsight

New features enable digital-led customer collaboration, AI-optimized customer success management, and customer-centric product innovation. . Pulse , Gainsight’s annual conference, offers inspiring, strategic discussions for Customer, Product, and Community professionals. But, it’s not just a place to think about the big ideas. It’s also a place to hear about the products that Gainsight is developing to help organizations execute these strategies.

article thumbnail

Your Guide to Product Management Interviews: Top Questions with Answers

Stand out in your product management interview with guidance from Priyanka Upadhyay, an experienced product leader and Stanford Online program coach. In this guide, Upadhay dives into five key competencies interviewers will likely want to assess. She provides sample questions with detailed answers spanning: Product strategy Product design Execution Market estimation Teamwork Confidently land the product management role you want by pre-empting what interviewers are looking for and demonstrating y

article thumbnail

The Benefits of Adding More Product Roadmap Viewers in ProductPlan

ProductPlan

The Benefits of Adding More Product Roadmap Viewers in ProductPlan. Product leaders across industries—software, finance, and healthcare—want a centralized location to house product initiatives and updates. However, many waste valuable time updating inflexible spreadsheets or slide decks that fail to capture a product strategy effectively. Instead, product leaders can transcend the confines of these antiquated tools by using a purpose-built roadmap solution to add roadmap viewers.

Roadmap 52
article thumbnail

Best Product Management Podcasts You Need to Stream Today

airfocus

A product manager's world is constantly evolving and shifting. The best product managers consistently have ideas brewing, with exciting new innovations on the way. That’s why it’s so important to keep up with the industry, and the latest trends and updates.

article thumbnail

Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. But going into staff plus roles is another beast entirely. There’s project management, mentorship and teaching, decision-making, relationship-building, and the value you bring to the company is no longer measured by the quality of the lines of your code but rather by driving the

article thumbnail

#NoWrongPath

Business of Software Conference

The stress of cramming for exams. The anxiety of waiting months for the results. The hyperventilating when the envelope lands on the doormat. Things we have all experienced and don’t care to relive. For some of us, it’s our children who are currently sat with the big envelope to open (or is it all done by emails these days?) and scared to open it.

article thumbnail

The GTM Intelligence Era: ZoomInfo 2025 Customer Impact Report

ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!