Gainsight

APRIL 2, 2020

This is a challenging time for each one of us—whether as an individual or as a business. In these difficult times, it is more important than ever to keep a human-first approach in mind for all of our decision-making. Especially in the way we build our products as we touch many human lives with them. Aligning on What Matters. As a Product person, you’re not just responsible for making your boss or board happy, you’re responsible for the success of your users and the wellbeing of your teammates.

User Testing 59

User Testing Data Visualization Reporting Tools Product Research 59

ProductCraft

APRIL 2, 2020

During this uncertain and difficult time, we’re all feeling increased stress and anxiety. They say laughter is the best medicine, and we have our fingers crossed that it works for everything we’re experiencing now, too. Hey, it’s at least worth a shot! That’s why we’ve decided to gather even more instances of product management-related humor.

Product Management 69

Product Management Product Manager Management Management 69

Mind the Product

APRIL 2, 2020

No man is an island. Now, more than ever, the entire world is understanding the importance of human connection and people are actively connecting with the people they know (and the people they want to know) in new and innovative ways. We’ve been watching it happen before our eyes throughout Mind the Product APAC this week. New connections were made every day.

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Government User Testing Customer Experience Blog 112

The Product Guy

APRIL 2, 2020

The customer is always right…until proven otherwise. As product managers we are always driven by customer feedback and requests but there is a fine moment when temporarily ignoring the customer may actually help you take a forward leap. How do you identify these moments and how do you minimise the risk of going completely off track? In a recent live stream from one of our mentors of The Product Mentor , Dimitris Sotiriou, lead a conversation on this topic.

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User Testing Customer Feedback Customer Experience Enterprise 159

Speaker: John Mansour

If you're looking to advance your career in product management, there are more options than just climbing the management ladder. Join our upcoming webinar to learn about highly rewarding career paths that don't involve management responsibilities. We'll cover both career tracks and provide tips on how to position yourself for success in the one that's right for you.

Product Management

First Round Review

APRIL 2, 2020

Maggie Leung built out the 80-person fully remote content team that's helped NerdWallet stand out. Here are her tips for executives who are now tasked with leading large teams working remotely for the first time.

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UserInterviews

APRIL 2, 2020

“Interviewing Users” has in-depth advice for in-person interviews. Learn how to translate those insights to remote interviews and better interview prep.

User Testing 111

User Testing Customer Feedback UX 111

The Product Coalition

APRIL 2, 2020

Keenan is A Sales Guy and shared a passionate post — have a watch — to help salespeople create instant credibility with customers and… Continue reading on ProductCoalition.com ».

Customer Experience 78

Customer Experience User Experience Product Marketing Agile 78

Centercode

APRIL 2, 2020

It’s been three weeks since Centercoders left HQ and started working remote — but who knows what time means anymore, right? We’re slowly adapting to the circumstances of this global experience, both as a company and as individual team members. But as unreal as these weeks have been, circumstances like this really put the adaptability, creativity, and enthusiasm of the Centercode Team on full display.

Customer Experience 86

Customer Experience Marketing 86

The Product Coalition

APRIL 2, 2020

Remote Agile: Practices and Tools [Video] Watch the Replay of the Remote Agile Practices & Tools Live Virtual Class At the end of March, we ran a Remote Agile Practices & Tools class with about 30 participants from all over Europe, the Eastern Seaboard, and Canada. The participants agreed on recording it and make it available to the agile community.

Agile 78

Agile Download Blog Article 78

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Many organizations today are unlocking the power of their data by using graph databases to feed downstream analytics, enahance visualizations, and more. Yet, when different graph nodes represent the same entity, graphs get messy. Watch this essential video with Senzing CEO Jeff Jonas on how adding entity resolution to a graph database condenses network graphs to improve analytics and save your analysts time.

Data Visualization

Imaginary Cloud - Design

APRIL 2, 2020

As we all know, technology has made several advances in the past decades. It changed the way we communicate with each other, how we acquire products and interact with services in general. One of the areas with the most progress in this shift was healthcare. Nowadays, we have tools that help us control our health on a day-to-day basis: keeping track of your family members’ health records, check if the number of steps walked is way behind the goal, if you have taken your pills on time, you name it

Feedback Software 84

Feedback Software Healthcare UX Artificial Inteligence 84

Split

APRIL 2, 2020

We know that Continuous Delivery can improve organizational performance – organizations tend to be more productive and more profitable when they adopt Continuous Delivery practices[1]. We might also assume that organizations that have gotten good at Continuous Delivery want to maximize these benefits by “turning it up to 11” and moving to full-on Continuous Deployment.

User Testing 76

User Testing Product Research Engineering Testing 76

Usersnap

APRIL 2, 2020

Did you know that 73% of consumers state that customer experience is a crucial factor for determining whether to do business with a company or not? Additionally, 84% of companies that actively work on improving the customer experience they provide see increased revenue as a result of their efforts. This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers.

Feedback Software 59

Feedback Software User Testing Data Visualization Reporting Tools 59

Userpilot

APRIL 2, 2020

When a user signs in to your product for the first time, chances are they won’t really know where to start. That’s why it’s essential that you educate them in some way. And in this article, I’m going to argue that in-app tutorials are the best way to do that. Sure, you have other options open to you. You could provide detailed help docs, or you could send out an email course to new users.

Research Software 56

Research Software Education Customer Experience User Testing 56

Speaker: Scott Sehlhorst

We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.

User Testing

Centercode

APRIL 2, 2020

It’s been three weeks since Centercoders left HQ and started working remote — but who knows what time means anymore, right? We’re slowly adapting to the circumstances of this global experience, both as a company and as individual team members.

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DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. “It’s everyone’s responsibility to prevent the spread of COVID-19,” Richard Crone, a payments expert and CEO of Crone Consulting LLC told NerdWallet.

Banking 52

Banking User Testing Reporting Tools Presentation 52

Usersnap

APRIL 2, 2020

Did you know that 73% of consumers state that customer experience is a crucial factor for determining whether to do business with a company or not? Additionally, 84% of companies that actively work on improving the customer experience they provide see increased revenue as a result of their efforts. This makes it crucial that you work on improving your product or service, as well as providing a better experience for your customers.

Feedback Software 52

Feedback Software User Testing Data Visualization Reporting Tools 52

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. “It’s everyone’s responsibility to prevent the spread of COVID-19,” Richard Crone, a payments expert and CEO of Crone Consulting LLC told NerdWallet.

Banking 52

Banking User Testing Reporting Tools Presentation 52

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Product Research

PMLesson's Ace the PM Interview

APRIL 2, 2020

Data Science is a booming field in today’s marketplace. According to the Economist , the world's most valuable resource is no longer oil, but data. Millions of data science jobs are opening up to accommodate this increasingly data-driven economy. Have we piqued your interest? Want to take the first steps in becoming a data scientist? Thinking about enrolling in a bootcamp, but not sure which to choose?

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review Software Review 52

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. As Americans get used to a new normal of social distancing, consumers are adjusting their needs and wants regarding finances — handling their own and changing where they get information or advice. “It’s everyone’s responsibility to prevent the spread of COVID-19,” Richard Crone, a payments expert and CEO of Crone Consulting LLC told NerdWallet.

Banking 52

Banking User Testing Reporting Tools Presentation 52

UserInterviews

APRIL 2, 2020

“Interviewing Users” has in-depth advice for in-person interviews. Learn how to translate those insights to remote interviews and better interview prep.

User Testing 52

User Testing Customer Feedback Books UX 52

First Round Review

APRIL 2, 2020

Maggie Leung built out the 80-person fully remote content team that's helped NerdWallet stand out. Here are her tips for executives who are now tasked with leading large teams working remotely for the first time.

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Key Takeaways Robust Platform & Multi-System Support: Brief introduction to PerfDog's extensive compatibility across various operating systems and hardware platforms including Android, iOS, PC, gaming consoles and more. In-Depth Performance Metrics: Quick view of the extensive range of metrics for system, graphics and rendering, user experience, in-depth analysis, and more.

User Testing

TSIA

APRIL 2, 2020

Over the last 2-3 weeks we’ve been handling all sorts of inquiries related to the Covid-19 pandemic and how it is impacting sales organizations across the technology and services industry. We’ve done our best to provide an objective perspective based on an unprecedented set of circumstances. Having said that, there are many precedents that do exist, which can inform and help guide some of the decisions that we are facing.

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Technology Information 40

airfocus

APRIL 2, 2020

The team at airfocus has taken some time to put together an essential guide to keeping your workforce happy and motivated despite the COVID-19 lockdowns.

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Arkenea

APRIL 2, 2020

The size of the global telemedicine market is anticipated to evolve at a CAGR of 16.8% and reach USD 56738.3 Million by 2023. Source: Real Time Touch Launching a telemedicine app has the potential to be a step forward in this industry and a revolutionary offering for many medical practitioners. But despite a telemedicine app’s […]. The post Developing a Telemedicine App: How to Overcome Challenges appeared first on Arkenea.

Development 11

Development Marketing 11

The Product Coalition

APRIL 2, 2020

How to make an analytics tracking plan, and get your team on the same (Notion) page Founders and PMs swear by lean, iterative methodologies. Unfortunately, they all soon find out a move-fast-and-break-things approach is incompatible with good analytics. The insights you gain from user data rely on the tracking choices you made many months and years prior.

Analytic Tools 83

Analytic Tools Data Visualization Reporting Tools Document 83

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The product management job market in 2024 reflects the fast-growing and ever-evolving nature of the field. For product managers looking to future-proof their careers and take advantage of new opportunities, staying informed about the professional landscape is a smart move. In this comprehensive career guide from Regis College, you’ll learn about: The current job outlook for product managers in 2024 Six professional pathways and the average salaries for these roles in the U.S.

Product Management

ProductPlan

APRIL 2, 2020

One of the biggest challenges facing any product team is internal communication. ProductPlan’s industry research illustrates this point. We surveyed thousands of professionals for our Product Managers in 2020 report. Most of the top challenges these professionals cited had to do with communication: “working with other departments,” “getting consensus on product direction,” “communicating product strategy,” etc.

Roadmap 71

Roadmap Research Software Software Review Data Visualization 71

The Product Coalition

APRIL 2, 2020

Photo by Burst from Pexels While organizing PM Breakfast?—?a monthly event series for female product managers of all levels that I’ve been hosting for almost a year?—?I was lucky to meet many new PMs, who have made the transition, and many aspiring PMs, who are still working on their transition, some of them much longer than expected. There is one thing that sets apart a soon-to-be PM from a stuck-in-transition PM: the ability to think like a Product Manager or her product sense.

User Testing 79

User Testing Feedback Software Customer Experience Reference 79

Gainsight

APRIL 2, 2020

Renewals and account leaders, now is your time to shine. Downturns are hard, even on recurring revenue businesses. In a time like this, your existing customers are even more precious: with slower top line growth, it’s more critical than ever to protect what you have. That means the pressure is on to close as many renewals as possible, close them on time, and find pockets of upsell.

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Strategy Customer Experience Analytic Tools Enterprise 52