Intercom on Product: The intersection of company and product strategy
Intercom, Inc.
NOVEMBER 25, 2019
“In practice they’re differentiators that have nothing to do with the thing you actually are. You’ve told yourself that each of those ‘ands’ is a differentiator, but in practice they’re differentiators that have nothing to do with the thing you actually are. Lastly, practically, what else do you want to see?
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