Sat.Mar 02, 2019 - Fri.Mar 08, 2019

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High Touch or High Volume

Pragmatic Marketing

What kind of products do you build? Awesome products, to be sure, but are they high touch or high volume? Most software products created today are designed for high-volume, low-customization scenarios. Think about the items you use on a daily basis; they’re probably high-volume products like the iPhone or Android, Microsoft Office, Trello, Jira.

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The ROI of Experimentation

AB Tasty

When you hear ‘A/B Testing’, do you think revenue gain? David Mannheim of User Conversion, argues that you probably do - and shouldn’t. This article was originally posted on AB Tasty as The ROI of Experimentation.

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My Stories Are Too Short…

Mironov Consulting

I often find myself siding with old-school agilists who believe that teams (and their product managers) must continually experiment their way to good processes and collaboration, rather than “best practices” folks who believe there’s a fundamentally right way to do things. I take the position that categorical imperatives are always wrong. Here’s an instance to work through….

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A Strategy Map

Roman Pichler

Maps are the Foundations on which Adventures are Built. When I was a little boy, I truly loved all things pirate. Even as an adult, I very much enjoyed reading pirate books with my children. One of them even came with a separate treasure map that could be unfolded to discover a hidden treasure. Coming up with a set of tools to capture important strategic decisions reminded me of treasure maps: It should guide you to product success, bearing in mind that not all treasure is silver and gold, as Ca

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Top 5 Reasons For Data Science Project Failure

Piyanka Jain

Whether you are a seasoned data scientist or a business executive with a significant investment in analytics, chances are you’ve seen the… Continue reading on DataSeries ».

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How to Influence Without Power – Tim Herbig on The Product Experience

Mind the Product

Tim Herbig has made many mistakes (who hasn’t?). Fortunately for us, Tim not only owns up to his mistakes, he’s written a book to help the rest of us avoid making the same ones. We’ve all had issues with how to work best – not only within our individual teams, but with the rest of the organisation as well. In our conversation, he shares some simple and practical methods to diagnose when you have a problem and how to solve it.

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Scott Cook, Michelangelo and More Strong Product Influences

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. > What key people helped shape you into the product manager you are today? Scott Cook, Founder of Intuit. Clayton Christensen, author, a professor at Harvard Business School, an expert on innovation and growth. Eric Ries, entrepreneur, blogger, and author of The Lean Startup.

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Navigating the Leap from Big Tech to Startups — Advice from a Former Google and Flipkart Exec

First Round Review

Punit Soni cut his teeth as a product leader at large companies such Google, Motorola and Flipkart before venturing out on his own to found Suki, a healthcare startup. Here, he shares his observations on the differences between the two experiences, noting what surprised him, what he felt unprepared for, and what aspiring entrepreneurs should consider as they look to make a similar leap from big to small.

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How sales development is being transformed by automation

Intercom, Inc.

Historically, the role of the sales development representative (SDR) has been to collect qualification criteria so they can determine if a prospect is promising enough to be introduced to an account executive. However, SDRs today, especially at Intercom, are doing much more than that – they are accelerating the sale by providing prospects with value early on. “Now sales teams can automate away so many of the tasks that used to be manual and repetitive” Thanks to automation technology

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Entity Resolution Checklist: What to Consider When Evaluating Options

Are you trying to decide which entity resolution capabilities you need? It can be confusing to determine which features are most important for your project. And sometimes key features are overlooked. Get the Entity Resolution Evaluation Checklist to make sure you’ve thought of everything to make your project a success! The list was created by Senzing’s team of leading entity resolution experts, based on their real-world experience.

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Product Growth = People Growth by Nilan Peiris

Mind the Product

In this #mtpengage Manchester talk, Nilan Peiris of Transferwise talks about simultaneously growing a business and growing its people, and how the two aren’t at all mutually exclusive – in fact, it’s the exact opposite. Money transfer service Transferwise has undergone phenomenal growth and now moves over £3 billion a month, saving its customers more than £3 million a day in bank fees.

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Failure of Today’s Product Management Tools

The Product Guy

There is Photoshop and InDesign for designers, GitHub for developers, Jira for project managers, what is there for product managers? Watch as we learn more from product management expert, Jordan Bergtraum.

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Navigating the Leap from Big Tech to Startups — Advice from a Former Google and Flipkart Exec

First Round Review

Punit Soni cut his teeth as a product leader at large companies such Google, Motorola and Flipkart before venturing out on his own to found Suki, a healthcare startup. Here, he shares his observations on the differences between the two experiences, noting what surprised him, what he felt unprepared for, and what aspiring entrepreneurs should consider as they look to make a similar leap from big to small.

Startups 105
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Happy International Women’s Day from Intercom

Intercom, Inc.

Today we celebrate International Women’s Day, when the world acknowledges the social, economic, cultural and political achievements of women. The first International Women’s Day (IWD) took place in 1911 and was supported by more than 1 million people in Austria, Denmark, Germany and Switzerland. Today, IWD belongs to everyone, everywhere – including everyone at Intercom!

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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User Research and Psychology by Mona Patel

Mind the Product

Mona Patel is the customer experience expert behind the UX-led innovation and design company Motivate Design. She uses her knowledge of design research and ergonomics to deliver “mind-spinning” solutions to companies with customer-related research problems. But how does she spin their minds? How does she find the insights inside their data? She naturalises the research contexts.

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Finding Inspiration in the Journey

The Product Guy

Excerpts from our conversation with The Best Product Person of 2018, Brian Crofts. Watch now and see why he is counted amongst the ranks of the best in product management. More to Come. The Best Product Person (TBPP) is the leading international award honoring excellence in Product Management. Established in 2010, TBPP is awarded annually in association with The Product Guy and The Product Group.

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5 Reasons Not to Be a PM

The Product Coalition

Photo by Tim Gouw on Unsplash OK, I am not fond of lists like this. Every item on a “not to” list you can typically turn around and you have a “to” list. I’m trying hard for that not to be the case, but I might fail. Product management is a tough profession. So there is some value in thinking specifically about why it’s tough. Even if you can indeed turn every item on this list around.

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What PMs Can Learn From Military Veterans

ProductCraft

What can this guy … possibly teach this guy about creative product work? I am a product manager at IBM; in a past life, I led Intelligence and Operations in the US Marine Corps. During my military experience, I learned some helpful lessons that have helped frame my work in product. I’d like to share some. The post What PMs Can Learn From Military Veterans appeared first on ProductCraft by Pendo.

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The Data Metaverse: Unpacking the Roles, Use Cases, and Tech Trends in Data and AI

Speaker: Aindra Misra, Sr. Staff Product Manager of Data & AI at BILL (Previously PM Lead at Twitter/X)

Embark on a transformation journey into the heart of the data ecosystem! This webinar is your gateway to a deeper comprehension of the foundations that drive the data industry and will equip you with the knowledge needed to navigate the evolving landscape. Delve into the diverse use cases where data analytics plays a pivotal role. We’ll explore how these applications are transforming with the introduction of Gen AI, and discuss the anticipated use cases for 2024 and beyond.

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A Product Manager’s Approach to Building Integrations for SaaS Software

Mind the Product

Software as a service (SaaS) has become much more attractive to customers as SaaS companies embrace the idea of offering rich integrations with other platforms. All of which means that open APIs have become an important aspect in driving growth, because a stellar API means that it becomes easier to integrate with your SaaS. Easy authentication and the use of REST hooks will lower the barriers for other web applications to build and offer connections to your web app, which opens up avenues to att

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How to Define a Clear IoT Vision

Daniel Elizalde IoT Blog

In this episode of the IoT Product Leadership podcast, we discuss how to define a clear IoT vision. Today I have not one, but two incredible Product experts in the show. My guests are Bruce McCarthy and C. Todd Lombardo. Bruce and C. Todd are experienced Product Leaders and co-authors of the book: Product Roadmaps Relaunched, which […]. The post How to Define a Clear IoT Vision appeared first on Daniel Elizalde.

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Reverse Interview

Ask Benny

Take control of your career by interviewing your employer. Many have written about what qualities they are looking for in a product manager and how they recruit them. I promise to write my own take on this at some point. This time I want to take another angle. When I mentor product managers or talk with my colleagues, many times their greatest challenge is that the culture of their company ties their hands.

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Why You Should Take Service Design Into Account When Thinking About UX

UX Studio

What comes to mind when you hear “UX”? I’d guess you imagine someone sitting in front of a computer designing digital products with the help of suitable software. But do you think about service design? Maybe you even think of a group of people brainstorming or holding workshops overflowing with super colored sticky notes. Well, I have to say your imagination has not erred.

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A Comprehensive Checklist to Revamp Your Website & Increase Profitability

Unlock the power of a well-designed website with our eBook, 'Comprehensive Checklist: A Guide to Website Redesign.' Crafted by Brucira and ruttl founders, it's your ally in reshaping your digital presence. Welcome to a transformative journey!

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How to Further Your Product Management Career in Asia

Mind the Product

Like everywhere else in the world, digital product managers are in high demand in Asia. It’s still a relatively new role in this part of the world and the supply of local talent is limited. Not many people have heard of product management let alone know what it takes to be good at it. Like me, most of them seem to have found their way into it by accident.

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Building and Managing an Effective Remote Product Team

ProductCraft

For 30 minutes three times a week, the team at 15Five gets together for all-hands meetings. Wednesdays start with a 5-minute meditation. And Fridays are reserved for questions and storytelling—the opportunity to connect as human beings working toward the same goal. If that seems like a lot of getting together for a software company of. The post Building and Managing an Effective Remote Product Team appeared first on ProductCraft by Pendo.

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From conversion to retention: industry experts on improving your onboarding

Intercom, Inc.

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Should Every Company Have a CPO?

ProductCraft Debates

CPOs are not new. But the explosion of SaaS combined with the evolution of product management as a discipline has resulted in the rise of the Chief Product Officer into prominence. As product teams come out of the shadows of marketing and engineering, executive recruiters are seeing increased demand for C-level product roles. But plenty of companies.

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

Join our exclusive webinar with top industry visionaries, where we'll explore the latest innovations in Artificial Intelligence and the incredible potential of LLMs. We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Some takeaways include: How to test and evaluate results 📊 Why confidence scoring matters 🔐 How to assess cost and quality 🤖 Cross-platform cost vs. quality tr