Sat.Apr 13, 2019 - Fri.Apr 19, 2019

Your biggest product manager responsibilities are not the ones you think

ProductBoard

Product management as a whole is currently evolving, and many companies are still trying to clearly define the role in their organizations.

The Definition of Done: What Product Managers Need to Know

ProductPlan

Are we there yet? This is a difficult question to answer when no one agrees on where exactly “there” is. In an Agile world full of cloud-based solutions, there’s no shrink-wrapped container full of widgets that truly signifies completion. And, there’s always an opportunity to ship code that is far from a “finished” product.

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The Major Problems with SAFe

The Product Coalition

Putting the Focus on Frameworks Rather Than Outcomes In my post about Product Thinking vs. Project Thinking , I highlight the differences between the two mindsets. Fundamentally, project thinking is about outputs and timelines while product thinking is focused on outcomes and solutions.

Forget about Growth. Here’s the Metric that Really Matters.

ProductPlan

Ask any SaaS company about their key metrics, and growth will inevitably come up quickly.

How Much is that Feature in the Window?

Speaker: Nils Davis, Principal, NPD Associates

Roadmaps are about the future, and talking about a roadmap means talking about the future. But how you tailor that conversation depends on who you’re having it with, because your stakeholders’ vision for the future and your customers’ vision are likely two different things. Every audience has their own needs and expectations that you are working to fulfil, and as a product manager, it is up to you to manage these many moving parts. A conversation about creating value is going to vary based on whether or not you’re asking someone to buy your product, or fund it.

What should designers ship?

Inside Intercom

One of the product design principles we have at Intercom is “What you ship is what matters.” ” But what do you ship? It’s a fundamental question that every product designer needs to ask themselves. Click to enlarge. There are three potential answers: “I ship design.”. “I

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Product Strategy, the Missing Link by Nicholas Goubert

Mind the Product

It may be obvious, but defining your strategy, goals, and mission is something we all need to have rooted at the heart of everything we do – but it’s very easy to get pulled in countless different directions while we try to deliver against these.

Product Manager Writing Skills to Grow Your Influence

Proficientz – Product Management University

How important are good writing skills for product managers? The short answer is, really, really important. You’ve written an MRD that (in your own mind) is a masterpiece, but no one’s reading it! You have to explain the gist of it in every meeting. There are two primary reasons.

Louise Rowlands, Senior UX Researcher at MoneySupermarket on democratizing user research [Video]

Userzoom

Recently UserZoom had the pleasure of presenting our biggest and best BetterUX event yet, in the beautiful King’s Place, London.

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Product Success Management Issues – Clarence Hempfield – Episode – PSMI006

Spice Catalyst

This is the sixth episode of our podcast “Product Success Management Issues” In this episode we are featuring Clarence Hempfield, he is currently the Vice President of Product Management, Location Intelligence at Pitney Bowes.

Why Smoking Costs Employers More Than They Realize

Your employees are smoking, and at a cost of $7,000 per year for each employee who smokes, that adds up - fast! This free report will show you how an effective cessation program pays for itself.

Hire Women! – Debbie Madden on The Product Experience

Mind the Product

Debbie Madden wants you to make better teams – but because she knows what she’s doing, she gave her book the attention-grabbing title Hire Women.

Innovation by Design: How to Unlock New Business Opportunities

UX Studio

The term “design” often describes a visual output – a form, colour, texture, layout – or a styling activity. In other cases, the meaning of design goes beyond a product’s appearance, also referring to how it works and its functionality.

Think Out Loud 101: A User Researcher’s Guide

Userzoom

Frowned upon at the movies, beloved in research. Welcome to our UX 101 education series about the different types of studies and research methodologies you can use with the UserZoom platform. In this article we will introduce readers to the exciting world of think out loud (TOL) studies!

TEI 225: Create a movement for a product – with Greg Satell

Product Innovation Educators

The power of small groups, loosely connected, with a common purpose to propel products. I’ve been looking forward to this discussion with Greg Satell since hearing he was working on a new book, titled Cascades: How to Create a Movement that Drives Transformational Change.

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Building Healthy Innovation Ecosystems for Your Projects

Speaker: Nick Noreña, Innovation Coach and Advisor, Kromatic

In this webinar, Nick Noreña will walk through an Innovation Ecosystem Model that he and his team at Kromatic have developed to help investors, heads of product, teachers, and executives understand how they can best support innovation in their own ecosystem. He'll also go over metrics we can use to measure the health of our ecosystems as we build more resources for innovators.

APIs and Open Technology by Jeremy Brown

Mind the Product

Jeremy Brown heads up Red Hat’s Open Innovation Labs in Europe, Middle East and Africa, and he works with organisations who are looking to adapt their operations for the technology landscape of the digital era.

Why Pulse 2019 Will Be Even Better Than Last Year

Gainsight

So this is crazy. Click here to read last year’s Pulse recap blog and scroll down to the bottom. I’ll wait! Welcome back! So we’re weeks away from Pulse 2019, and guess where I’m drafting this blog post? That’s right! The hospital.

Product Love Podcast: Randhir Vieira, VP of Product at Headspace

ProductCraft

Being a product manager, especially in the tech industry, can be a little overwhelming. Any PM who wants a mental refresh and a resurgence of energy might consider meditation as a way to manage their busyness and stress. Just ask Randhir Vieira — he’s been a meditator for over 25 years.

How to scale a global sales operations team

Inside Intercom

As your sales organization scales up, there’s one function that becomes crucial to your ability to drive revenue efficiently – sales operations. Until Xerox created the first team in the 1970s, sales operations didn’t exist.

How to Choose the Best Embedded Analytics Solution to Modernize Your Application

If you are looking to modernize your application to improve competitiveness, then one of the quickest wins you can have is to embed sophisticated analytics that will wow your existing and prospective customers.

Embrace Uncertainty: the art of Applying a Scientific Approach

Mind the Product

The rollercoaster ride that is product development is inherently chaotic and ever-changing. So, as process-oriented professionals, we product managers look to the structure and predictability of a scientific approach for certainty. Our inputs into such a scientific approach, however, are based on assumptions – either individual or corporate – that contain significant amounts of uncertainty.

How I Use Gainsight PX as a SaaS CEO

Gainsight

It turns out that where you got your MBA isn’t a predictor of your success as a CEO. Actually, neither is your past performance! At least, that’s if you use stock prices as a yardstick for success.

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How E-Commerce Improves Customer Experience with NPS to Drive Sales

Usersnap

Your customers are your lifeline, you know that. But how much do you take into consideration how they actually feel about your brand? You might think all your customers are perfectly happy. After all, your business generates sales, right?

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Why do B2B Product teams need Technographic Intelligence?

DemandMatrix

The insights and business intelligence from technographics can prove to be extremely valuable to multiple teams within an organization. Better business intelligence that offers strategic value can help teams and businesses make more informed decisions. B2B data Technographics technographic data

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Build vs Buy: 10 Hidden Costs of Building Analytics with UI Components

Many teams, as a logical first step, choose to build their own analytics with the help of UI components. But eventually you’ll find that doing it yourself and at scale has hidden costs. Consider these 10 factors when deciding whether you should build analytics features with UI components.

Meeting the Challenge of Rebuilding a Legacy Product

Mind the Product

For the last 18 months our team has been working to rebuild an existing system using entirely new technologies, methodologies, and a new development team. My company, Hindawi, developed a platform in the mid 2000s to allow academics to peer review academic papers online. For 10 years, the system performed admirably, helping the company grow rapidly as a publisher of academic journals. The platform has ballooned in complexity over time, becoming a labyrinth of tightly coupled services.

The In-App Engagement Starter Kit

Gainsight

Helping customers is good. Pestering them is bad. How do you strike a balance when talking to them inside your product? In-app engagements can significantly boost user retention, but overuse them and they’ll hurt your product experience more than they help.

Hiring a PM? Consider Your Product Maturity Stage

ProductCraft

I once bought this t-shirt for a fellow product manager: Why? Because product management is HARD. Some have even called it one of the hardest jobs in software. Still, someone has to do it, and that someone needs to have some seriously solid skills. What makes a great PM (and how to hire one) has.

Top Announcements from Atlassian Summit 2019

Modus Create

The Modus team recently attended the 2019 Atlassian Summit in Las Vegas. Among all the Keynotes, breakout sessions, and networking, there were a lot of exciting announcements at this year’s event about the future of the tool suite.

More Effective Agile Leadership

Speaker: Steve McConnell, CEO, Construx Software

In this talk, Steve McConnell, CEO of Construx Software, distills hundreds of companies’-worth of real-world experience into the proven Agile leadership practices that work best. Steve will seamlessly thread together traditional approaches, early Agile approaches, modern Agile approaches, and the principles and context that underlie them all—creating an invaluable resource for Agile leaders, their teams, and their organizations.