Sat.Jan 16, 2021 - Fri.Jan 22, 2021

12 Ways to Reduce Customer Churn

Mind the Product

Marketing brought you leads, your funnel converted them to customers. So why are they leaving? Over the past 5 years, I’ve worked on ways to reduce customer churn in several high profile SaaS companies.

The Discipline of "No"

Ken Norton

How product managers can learn to gently push back -. This article is from an interview and was originally published in Mixpanel’s The Signal.


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Product Management Skills: Cross Functional Collaboration

The Product Coalition

We’ve talked about cross functional collaboration a lot on this blog, but only ever in passing. It’s such an integral part of a Product Manager’s job description, that it’s just kind of a given that everyone knows what it means and how to do it well.

Ashley Stahl: Former National Security Expert Helps Us Get Unstuck

Nir Eyal

The post Ashley Stahl: Former National Security Expert Helps Us Get Unstuck appeared first on Nir and Far. Prioritization


PROJECT TO PRODUCT: Building the Right Thing in the Right Way

Old and out-of-date project management principles are still very much in place in countless organizations. However, organizations are finding the solution to their problems, and the solution is Product Agility. Download this whitepaper to learn more!

How to be Bad at Product Development – Josh Mahoney

Mind the Product

Josh Mahoney draws on his experiences of being inspired to solve real problems for real people, and talks to ProductTank San Francisco about the dissonance between that drive to solve problems, and the reality of so many product roles.

More Trending

Stop Assigning Tasks to People

The Product Coalition

Learn how to succeed as a technology leader after 2020 Continue reading on Product Coalition ». strategy leadership agile business product-management

How to Finally Find the Motivation You’ve Been Missing

Nir Eyal

The post How to Finally Find the Motivation You’ve Been Missing appeared first on Nir and Far. Motivation


Is it Time to Rethink Your Analytics Strategy?

Mind the Product

Advertising Feature As a product person, you know the value of analytics. Done right, these tools can enable your application to unlock a whole host of benefits for both you and users, especially when it is embedded.

More Fun on the Troubleshooting Agile Podcast, Part 2

Johanna Rothman

Jeffrey, Squirrel, and I continued our conversation on the Troubleshooting Agile Podcast, with Part 2. We addressed more of the Modern Management Made Easy principles. Specifically, we discussed the ideas of empathy and value-based integrity.

Agile 86

Leading Advertising and Analytics Company Outperforms With a Graph Database

Xandr, a division of AT&T, has built an identity graph that connects information on people, households, and more. The company is using this graph to provide advertisers an ability to deliver commercials more successfully than ever before. Learn more.

Implementing DevOps with the Help of QA Testing

The Product Coalition

In the DevOps scenario, the QA team integrates into the software development and testing process to ensure the seamless development of infrastructure, process smoothly, and make sure all changes function as expected. Why is QA testing needed when implementing DevOps?

Announcing Amplitude’s 2020 Pioneer Award Winners


For digital businesses, there was no year more critical than 2020. Teams that moved quickly to a digital-first approach and scaled up were rewarded with incredible growth and results. Whether working with existing or new products, these teams innovated to meet the customer where they are: online.

The Stages of Startups – Georgie Smallwood on The Product Experience

Mind the Product

Startups are often talked about as if they’re all the same, as if experience in one is directly transferable to another.

Leadership Tip #1: Always Tell the Truth, Even When You’re Embarrassed

Johanna Rothman

You're a middle or senior manager in an organization trying to hold on in these crazy times. And you just discovered you're shipping the wrong version of the product. (Or Or your product doesn't work or it has some kind of horrible defect.) Your customers are angry.

Believe the Hype? Not All Tech Trends Live Up to Their Reputation

Not all tech trends are created equal. Rightpoint, a global experience company, has assembled a list of technologies that simply can’t live up to the hype, some that do and others that are undervalued. This information can help you prioritize investments, reduce spending on overhyped features, and improve your customer experiences.

Lessons Working Remotely from the Other Side of the Planet

The Product Coalition

2020 was a shitty year. I began the year working in Almundo, an Argentinian tech travel company that had been acquired by CVC (biggest travel company in Brazil).

Travel 114

Make Better Decisions, Faster, by Enabling Self-Service Data


The road to better decision-making begins with enabling self-service access to data. When various team members have data in front of them, they can have informed conversations about the reality that the data represents.

Goal Setting in Product

Mind the Product

In this exclusive Prioritised member session, our panel discussed the product manager’s role in defining goals. Our experts answered questions such as how can we align teams and stakeholders around goals and what do we do when things start to go off track?

Feedback Loops Help When to Centralize or Decentralize Product-Based Decisions

Johanna Rothman

When I think about agile approaches to work, I think about how fast we can change and the cost of those changes. We can change the next decisions about the work because we finish the current work and release it. Multiple deliverables allow us to change what we do and what we plan next.

What is Contextual Analytics? The Next Evolution of Embedded Analytics

Download this white paper to learn what contextual analytics is, how BI platforms like Yellowfin revolutionize the way users discover insights from their data with native contextual analytics, and how it adds value to your software solution by elevating the user experience.

This is How You Need to Pick the Right Metrics for Your Product

The Product Coalition

This article will provide definitions on what metrics are, a framework for categorizing them, and recommendations of four basic rules to… Continue reading on Product Coalition ». okr analytics metrics kpi product-management

Unpacking 5 of Atlassian’s Most Unconventional Company-Building Moves

First Round Review

After a 12-year run at Atlassian, Jay Simons digs into how the company's story runs contrary to conventional startup wisdom, unpacking their product-led growth flywheel, reliance on channel partners, strategy for launching new products, and slow-burn enterprise strategy

Climbing the Career Ladder Part 2: Senior, Product Lead and Product Director Roles

Mind the Product

You’ve spent a few years learning your craft and establishing your skills as a product manager, so where do you go next?

How Amazon Eliminated Team Dependencies


Small teams. Great coordination. Everybody knows everybody else. Big Teams. Zero coordination. Too many dependencies. Nobody knows who is the owner. Sounds familiar? Every growing company goes through this phase. Most slow down, but Amazon is one company that has set the highest benchmark for all.

How to Measure DevSecOps Progress and Ensure Success

Speaker: Shannon Lietz, Director of DevSecOps Team, Intuit

The new DevSecOps team is up and running, and you feel ready to take on rising security threats while delivering quality software updates. But that leaves just one question: how do you monitor your new program as effectively and efficiently as possible? Join Shannon Lietz, Director of DevsecOps at Intuit, and award-winning innovator, to learn the answers to these questions so you can lead your DevSecOps team to the top!

Traditional Managers Disguised as Agile Practitioners are Killing Your Product

The Product Coalition

New Roles. Same Mentality. Continue reading on Product Coalition ». agile scrum management leadership stakeholder-management

Agile 108

Lean Market Validation: 10 Ways to Rapidly Test Your Startup Idea


In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. In attendance were 200 eager students and entrepreneurs who wanted to learn how to build a startup in 54 hours.

Product Tetris – The Ultimate Game of Leadership by Georgie Smallwood

Mind the Product

In this November 2020 #mtpcon Digital session, Georgie Smallwood, CPO at Tier, describes product leadership as the ultimate game of Tetris and reveals how to play the pieces as you get them.

How to turn Innovation theatre into innovation outcomes


We are often asked by senior leaders and innovation managers “how do I know if the innovation programs we have are successful?”. In other words: how do we know if these programs will produce long-term growth for our company?

Are Your Embedded Analytics DevOps-Friendly?

Does your analytics solution work with your current tech stack and DevOps practices? If not, any update to the analytics could increase deployment complexity and become difficult to maintain. Learn the 5 elements of a DevOps-friendly embedded analytics solution.