Alchemer Mobile

OCTOBER 19, 2023

By combining questions and reports from different surveys, you can view feedback across touch points, timeframes, and audience segments within a single report view. Alchemer Survey has always made it easy to create customizable reports to analyze and share results.

Data Visualization 130

Data Visualization Product Research Customer Feedback User Testing 130

Userpilot

JANUARY 15, 2025

Todays guide takes a deep dive into session replay for enterprise companies. Watch user sessions to spot hidden frustrations and unintended usage patterns that might be difficult to articulate in a survey. How do enterprise teams leverage session replays? Looking for a Session Replay Tool for Your Enterprise?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Enterprise 52

Alchemer Mobile

AUGUST 9, 2023

With the addition of Alchemer Workflow Initiators to Alchemer Workflow, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate surveys and feedback requests in the context of your customer’s or employee’s experience.

Product Research 130

Product Research Feedback Software Events Feedback Loop 130

The Product Guy

DECEMBER 23, 2018

Data can be collected by interviewing customers, surveys, focus groups etc. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…. Collecting the data from various sources. Analysis of the data.

User Friction 360

User Friction Customer Experience Customer Feedback Data Visualization 360

Userpilot

DECEMBER 18, 2024

Qualitative data collection methods Open-ended surveys : Collect user feedback through questions requiring elaborate answers about a context. For example, welcome surveys for gathering information on user JTBD. For instance, surveys may seem like an easy-to-execute option. It’s the same issue if you lack a survey strategy.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

OCTOBER 27, 2023

PLG for enterprise? As enterprise products tend to be complex, their value may be difficult to experience through free trials or freemium. Moreover, the enterprise sales funnel is more complicated than a product-led growth funnel. Personalized onboarding can help enterprise users learn how to best use the product in less time.

Feedback Software 105

Feedback Software Embedded Analytics Analytic Tools Enterprise 105

The Product Guy

AUGUST 10, 2017

Qualitative user research techniques, such as user interviews and user surveys, capture users’ behavior and vocabulary. Teams working on products for consumers can recruit survey participants or interviewees online by running ads on their social media channels or ordering results from a survey panel.

User Testing 296

User Testing Customer Experience Research Software Customer Feedback 296

Modus Create

SEPTEMBER 11, 2023

Its popularity among enterprises is particularly astounding. As an official partner, we frequently receive requests for implementing GitHub solutions at enterprises — from GitHub Actions to GHAS. Centralized user management A major reason behind enterprises moving to the GitHub cloud is to get more control over their user accounts.

Enterprise 110

Enterprise Reporting Tools Research Software User Testing 110

Userpilot

APRIL 30, 2025

You can build flows (like carousels, slideouts, and push notifications) without technical expertise, then track user behavior and conduct real-time surveys. With Userpilots mobile surveys, you get 15+ templates, including the following types: Net Promoter Score (NPS) : To gauge loyalty. Create mobile feedback surveys in Userpilot.

Analytic Tools 97

Analytic Tools Feedback Software Data Visualization Customer Experience 97

Alchemer Mobile

NOVEMBER 10, 2022

Unify data and simplify partner integrations with enterprise-class security and reliability. We think we’re pretty great – and so do many leading enterprise brands such as CNN, WeatherBug , FanDuel , Capital One, JetBlue, Dunkin’, Zillow, Norwegian Cruise Lines, Safeway, Alaska Airlines, and more. Apptentive.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

MAY 19, 2021

Unify data and simplify partner integrations with enterprise-class security and reliability. We think we’re pretty great – and so do many leading enterprise brands such as eBay, CNN, Viacom, Capital One, JetBlue, Arby’s Postmates, Zillow, Norwegian Cruise Lines, Safeway, Sonic, and more. Mobile in-app feedback tools & solutions.

Feedback Software 236

Feedback Software User Testing Data Visualization Customer Feedback 236

Product Innovation Educators

MAY 24, 2021

He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. A large enterprise has different needs from a small business, and they want different features. Large enterprises want a bundle of features, and higher pricing can increase their perception of value.

Product Research 211

Product Research Differentiation Customer Feedback Enterprise 211

Userpilot

JUNE 28, 2023

Are HubSpot surveys any good? To be more specific, we look at the different types of surveys you can create in HubSpot, how to do it as well as their pros and cons. TL;DR HubSpot surveys are one of HubSpot’s customer feedback tools , allowing you to collect feedback and gain insights into customer needs.

Product Research 98

Product Research Data Visualization Software Review Feedback Software 98

Alchemer Mobile

SEPTEMBER 28, 2023

Now you can schedule workflows and listen to virtually any enterprise system quickly and easily, creating an always-on feedback system By Justin Falk, Alchemer Product Manager, and Vanessa Bagnato, Alchemer Director of Product Marketing In September, we released updates to the library of Alchemer Workflow Initiators.

Feedback Software 185

Feedback Software Customer Feedback User Testing Customer Experience 185

The Product Guy

NOVEMBER 9, 2017

A research conducted by Alpha UX found that 25% of Product Manager surveyed wished for a clearer product roadmap and strategy. Guest Post by: Alex Hsu (Mentee, Session 4, The Product Mentor) [Paired with Mentor, Addi Regev]. Why do I need a framework? This was second only to increase in salary! Research article. Research article.

Framework 345

Framework Agile User Testing Research Software 345

Userpilot

OCTOBER 28, 2024

Use welcome surveys to identify users’ jobs to be done and use cases. This survey can help you deliver tailored content to your audience with different onboarding elements: interactive walkthroughs , resource center , user onboarding checklists, tooltips, and surveys. Customer tier (enterprise vs. free trial).

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Guy

MAY 7, 2019

Understanding client needs can involve looking through Request For Proposals, reaching out through email or phone calls, performing surveys, or even just conversing with them. Understanding the client needs and drawing the bigger picture from these needs is essential when planning out a roadmap. More About The Product Mentor. Better Products.

Roadmap 379

Roadmap User Testing Research Software Product Research 379

The Product Guy

JUNE 18, 2020

Usage: Behavior insights Customer give you feedback via: Usage data (use Google Analytics, Pendo, Mixpanel, etc) Public Forums & Social Media Surveys, interviews, conferences Public Tools 1Password- a Private Forum for customers (kb.1password.com) How do we measure success? More About The Product Mentor. Better Decisions.

Product Research 412

Product Research Feedback Loop Feedback Software User Testing 412

Alchemer Mobile

MARCH 13, 2024

Vandegriff recognized for exceptional leadership of technology and teams, positively impacting Alchemer customers LOUISVILLE, COLORADO, March 13, 2024 – Alchemer, a global leader in experience management and enterprise feedback technology, today announced that Brandi Vandegriff has won the Colorado Technology Association’s CIO of the Year Award.

Feedback Software 242

Feedback Software Research Software CTO Technology 242

The Product Guy

NOVEMBER 29, 2019

Field Studies, Diary Studies, Surveys, Data Mining, Analytics. Usability Benchmarking, Online Assessments, Surveys, A/B Testing. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals….

User Testing 305

User Testing Customer Experience User Friction Customer Feedback 305

Alchemer Mobile

SEPTEMBER 3, 2020

We’ve been in this global crisis for long enough that most enterprises have gained enough of an understanding of what’s going on so they can stop treading water and start swimming toward the future. Utilize surveys and proactively gather feedback.

Travel 246

Travel Feedback Software Research Software Data Visualization 246

Product Talk

FEBRUARY 7, 2024

They were already using Miro for many other product activities, but with widespread adoption of continuous discovery, they increased their usage and even switched to an Enterprise plan. Even though before PMs were looking into analytics or running surveys, it’s still completely different when you have a customer in front of you.

Product Research 319

Product Research Reporting Tools User Testing Research Software 319

Intercom, Inc.

SEPTEMBER 28, 2021

In recent years we have increasingly focused on upmarket, enterprise-scale customers. We’ve built mechanisms to help us seek inputs from customers we don’t hear from using interviews, surveys, and data analyses”. Product management varies depending on your industry, company stage, company leadership, or teammates. Well, it’s hard.

Feedback Software 249

Feedback Software Product Manager Product Management Customer Feedback 249

Product Management Unpacked

SEPTEMBER 29, 2021

I have spent 30 years in the enterprise software space, as a founder, entrepreneur, investor and board member. Not surprisingly, a recent survey by CMU alum Neal Iyer indicated that there was a 32% increase in product management roles in the U.S. Why the MS in Product Management degree? alone over a recent two-year period.

Product Manager 217

Product Manager Product Management Product Research Management 217

The Product Guy

FEBRUARY 3, 2019

I recruited users from an online community for readers, and as a screening tool to ensure interviewees had recently made in-store and online book purchases, I asked all interested participants to fill out a pre-interview survey. More About The Product Mentor. Better Decisions. Better Products. Better Product People.

User Testing 311

User Testing Product Manager Product Management Customer Feedback 311

Intercom, Inc.

APRIL 6, 2022

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. In the last four years, Wayne and his team have experienced first-hand what it’s like to transition from a small startup to an enterprise organization.

Customer Experience 230

Customer Experience User Testing Customer Feedback Customer Communications 230

Product Innovation Educators

MAY 24, 2021

He is the Head of Product Marketing at Narvar, an enterprise-grade customer engagement platform for retailers. A large enterprise has different needs from a small business, and they want different features. Large enterprises want a bundle of features, and higher pricing can increase their perception of value.

Product Research 156

Product Research Differentiation Customer Feedback Enterprise 156

Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. And many are striving to provide just that. But they’re facing big barriers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Guy

NOVEMBER 21, 2018

Use offline surveys to ask your wider customer base what’s important to them and discuss this with members. The Product Mentor is a program designed to pair Product Management Mentors and Mentees around the World, across all industries, from start-up to enterprise, guided by the fundamental goals…. More About The Product Mentor.

User Testing 348

User Testing Customer Experience Customer Feedback Product Research 348

The Product Guy

JULY 12, 2018

This doesn’t mean sending out surveys to users, getting secondhand feedback from your sales or client services teams, or even listening to recordings. In fact a survey of 150 product managers by AlphaHQ showed that only 3.5 However there is one thing every product manager must do, but often times it gets overlooked or forgotten.

Customer Feedback 258

Customer Feedback User Testing Product Manager Product Management 258

Userpilot

MAY 6, 2025

What works for a startup might not scale for an enterprise. Pricing: 14-day free trial available; paid plans start at $249/month with custom enterprise tiers. Pricing: Free plan available (up to 1 million events/month); Growth and Enterprise plans are usage-based. But if you ask me, theres simply no one-size-fits-all solution.

Data Visualization 71

Data Visualization Analytic Tools Feedback Software Reporting Tools 71

The Product Guy

MAY 30, 2019

We can learn about which problems to solve for our users, i.e. our users’ pain points and needs, from different sources: customers’ observation and interviews (research), customers’ feedback (existing surveys, social media), domain experts, cross-functional conversations, past initiatives and importantly quantitative data. Better Decisions.

User Testing 384

User Testing Product Research Customer Experience Data Visualization 384

Intercom, Inc.

NOVEMBER 30, 2021

But many support teams – especially those in the enterprise space – worry that “ripping and replacing” their tech stack will be costly: time-wise, cognitively, and financially. Surveys and qualitative feedback: Typeform. For an even more personal touch, you can send customers video surveys with VideoAsk.

Technical Review 249

Technical Review Feedback Software Analytic Tools Reporting Tools 249

AB Tasty

MAY 20, 2025

Instant categorization of massive feedback volumes Quantification of qualitative input finally, your verbatim responses have numbers to back them Integrated NPS/CSAT in your test workflows measure why something works, not just if it does Enterprise-grade privacy : Comments stay on AB Tastys infrastructure Who benefits from Feedback Copilot?

User Testing 52

User Testing Customer Feedback Feedback Software User Friction 52

Userpilot

MARCH 30, 2025

Lightweight user surveys embedded in guides. Capture customer loyalty sentiment Pendo Mobile allows you to measure customer sentiment through Net Promoter Score (NPS) surveys. These surveys help track user loyalty by asking, How likely are you to recommend this product? You cant create open-ended or multi-question surveys.

Data Visualization 66

Data Visualization Analytic Tools Feedback Software Reporting Tools 66

Product Innovation Educators

JANUARY 4, 2021

He knows a lot about tools as he is the CPO for Betterworks, a provider of enterprise OKR and performance management software. Net Promoter Score (NPS): There are two parts to this: First, we survey the satisfaction of product sponsors who purchase our product, typically just one or two people. His name is Anup Yanamandra.

Feedback Software 277

Feedback Software Data Visualization Customer Feedback Customer Experience 277

Userpilot

MARCH 5, 2025

In-app surveys : Collect qualitative feedback on the spot, combining seamlessly with your quantitative data. Try Userpilot to create in-app customer experience surveys. Growth (from $799/month billed annually): Adds product analytics, retroactive events autocapture, in-app surveys, and resource center access.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52