People-First Product Leadership

DECEMBER 20, 2023

Product Vision puts a company’s Vision and Mission into action The Product Vision ensures the Roadmap reflects the priorities which matter the most to the company’s customers and to the company. The Vision is brought to life in the Now / Next / Later roadmap, which is supported by Product Goals. No worries.

Vision 52

Vision Roadmap Onboarding KPIs Customer Experience 52

Userpilot

NOVEMBER 29, 2021

Product managers, have you ever wondered what user story mapping is? User story mapping is a simple method for converting your vision of a product into a roadmap that allows broad team collaboration and enables your entire team to see the bigger picture, how everything connects, and how to plan the minimum viable product.

User Testing 94

User Testing Customer Experience Product Management Product Manager 94

Gainsight

MARCH 12, 2024

In other words, to create courses that meet the unique needs of your customers, you need to start by building detailed personas that give you insight into their goals, motivations, learning styles , and more. Go through this exercise—solo or with your team—for the customer segments you’re creating courses for right now.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Mironov Consulting

JANUARY 24, 2024

  This is a recipe for failure: there are no generic product strategies or corporate strategies , and IMHO therefore no context-free prioritization models, metrics, or product goals.  Why is this so critical to Product Management and the larger maker organization?    Etc. 

Strategy 119

Strategy Product Strategy Onboarding KPIs Data Visualization 119

Userpilot

OCTOBER 26, 2022

When do you need it and how does it help product managers build better products? Impact mapping is a collaborative strategic planning technique used by product managers, product owners , and senior technical leadership, who work mostly in Agile software delivery. Roadmap management. Ready to dive in?

Onboarding KPIs 91

Onboarding KPIs Customer Experience Product Research User Testing 91

Userpilot

JULY 8, 2021

Product manager courses are everywhere. Product management is one of the most diverse disciplines and requires an extremely broad set of skills. Additionally, the product manager role drastically changes with your seniority. Beginner product manager. Mid-career product manager.

User Testing 60

User Testing Research Software Analytic Tools Feedback Software 60

ProductPlan

JANUARY 5, 2023

These exercises build consensus around strategic imperatives. Companies set financial goals, compensation targets, and strategic objectives for the year. For this reason, it’s the perfect time to align those with the product vision by conducting an annual planning session. Annual planning and the product roadmap.

Customer Experience 52

Customer Experience Roadmap Data Visualization Product launches 52

Bain Public

DECEMBER 8, 2020

As a product manager, you may have already learned how to plan and prioritize a product roadmap. In response to a Reddit question asking whether there are product roles that exist with a work-life balance, one user answered: "It depends. Product managers are constantly plugged in with a fear of making the wrong decisions.

Weak Development Team 52

Weak Development Team User Testing Customer Feedback Customer Experience 52

Mironov Consulting

MAY 20, 2019

Sydney , 21 October, What Do Product Leaders Do, and How Can I Become One? ( registration ). The day will be packed with learning, exercises, and a safe setting for career discussion. We will cover: What does a product leader actually do? How is that the same/different from what individual product managers do?

Workshop 58

Workshop Leadership Product Research Research Software 58

Modus Create

APRIL 30, 2020

After working with companies of all sizes, Modus has developed a process that brings product management, design, and engineering together. Modus Kickstart Workshop, Business, and Product Goals. Product Vision and Goals. The overall vision of your product is at the heart of what you are building and why.

Research Software 81

Research Software Product Research User Testing Workshop 81

Product Innovation Educators

APRIL 17, 2023

How organizations can empower product managers Today we are talking about what a product-led organization is, barriers that can prevent an organization from being product-led, and actions to create the product-led organization. I eventually got fired as a product manager.

Customer Experience 95

Customer Experience Leadership Startups Engineering 95

The Product Coalition

JANUARY 24, 2021

A flexible framework for one of today’s most important business documents “A great product manager has the brain of an engineer, the heart of a designer, and the speech of a diplomat.”?—?Deep Just like the role of a product manager can vary significantly from company to company, so can? and should?—?the

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

Product Innovation Educators

JUNE 19, 2023

How product managers can build trust and alignment on virtual teams Today we are talking about making virtual product teams more effective. Our guest is Anna Marie Clifton, Head of Product at Vowel. Before Vowel, she held senior product management roles at Asana, Coinbase, and Yammer. Trust builds product.

Customer Experience 77

Customer Experience Engineering Product Strategy Reference 77

Userpilot

SEPTEMBER 4, 2023

This qualitative exercise empowers brands with customer insights. Robust analytics, campaign management, and personalization engines enable orchestration. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product. Top brands orchestrate journeys seamlessly thanks to technology.

Data Visualization 79

Data Visualization User Testing Analytic Tools Customer Feedback 79

UX Studio

JULY 17, 2018

A kick-off meeting is an opportunity to introduce the UX process, list and format of the deliverables, and project control and change management processes. Here at UX studio, we have two fantastic people: a Business Development Manager responsible for getting new projects, and the Studio Leader who helps her with UX professional inputs.

Workshop 74

Workshop UX User Testing Research Software 74

Mind the Product

JANUARY 28, 2020

Every day, we each choose, manage and control our emotional states, and we travel through different states at work and at home. At the start of the year, we all likely go through some resolution or goal-setting exercises, even if it’s only in our own heads. How can you Create day one?

Weak Development Team 115

Weak Development Team User Testing Travel Workshop 115

The Product Coalition

MAY 17, 2021

The whole Scrum Team then collaborates to define a Sprint Goal that communicates why the Sprint is valuable to stakeholders. Page 9: The Scrum Team presents the results of their work to key stakeholders and progress toward the Product Goal is discussed. Based on this information, attendees collaborate on what to do next.

Software Review 89

Software Review Technical Review Customer Experience Research Software 89

Userpilot

JANUARY 31, 2023

TL;DR Customer activation is a term that describes the moment your users – both new and existing customers – start to experience value from your product or service. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). What is customer activation?

Customer Experience 83

Customer Experience Analytic Tools User Testing Customer Feedback 83

Roman Pichler

SEPTEMBER 11, 2023

To effectively staff the product team, I recommend including the people shown in Figure 1. [1] 1] Figure 1: The Product Team Members Let’s look at the product team members in Figure 1 in more detail starting with the person in charge of the product. This shows how important the role is.

Reporting Tools 339

Reporting Tools User Testing Customer Experience Product Research 339

The Product Guy

SEPTEMBER 6, 2019

Guest Post by: Chirag Madnani (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Shobhit Chugh ]. I applied to The Product Mentor program to become a more well-rounded product manager. Often times, stakeholder management includes the understanding and management of roadblocks like these.

Data Visualization 74

Data Visualization Product Research Analytic Tools Feedback Software 74

Userpilot

SEPTEMBER 4, 2023

This qualitative exercise empowers brands with customer insights. Robust analytics, campaign management, and personalization engines enable orchestration. Heatmaps analytics : Heatmaps let you see which features or UI elements are the most popular in your product. Top brands orchestrate journeys seamlessly thanks to technology.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Roman Pichler

SEPTEMBER 2, 2020

Step 1: Ensure that you know who the product is for and why people will want to use it. I’ll never forget the day when I suggested to the product manager of a brand-new healthcare product to prioritise its features. Let’s look at a brief example and say that I want to create a product that helps people eat healthily.

Healthcare 69

Healthcare Roadmap Product Strategy Strategy 69

Userpilot

JUNE 3, 2022

Giving users a great first impression is critically important, so defining an effective SaaS onboarding funnel has got to be a priority for any product manager. As management expert Peter Drucker famously said “What gets measured, gets managed.” Understanding the Aha moment for your users.

Analytic Tools 87

Analytic Tools Onboarding KPIs Research Software Feedback Software 87

Bain Public

MAY 24, 2019

At Bain Public, we have learned a lot in the many hours and conversations spent mentoring, advising and consulting in product management. This framework also helps product managers to thoroughly consider and evaluate the initiative, pushing them to be more research and data driven. There are 4 critical components (S.O.A.P)

Roadmap 40

Roadmap User Testing Research Software Customer Experience 40

Userpilot

APRIL 23, 2023

We also look at how product managers can use Userpilot to implement product metrics frameworks. TL;DR A product metrics framework is a set of metrics used to measure the performance and success of a product so that you can improve it. The Pirate/AARRR product metrics framework. And how to choose one?

Onboarding KPIs 78

Onboarding KPIs Framework Analytic Tools Feedback Software 78

Folding Burritos

DECEMBER 4, 2019

I talk to a lot of PMs and I ask them (and everyone who subscribes to my newsletter) the same question: what’s your biggest struggle as a Product Manager? Having put together a fairly popular resource on product prioritization methods, I would’ve hoped the situation to be different. That’s our real job as Product Managers.

Research Software 585

Research Software Customer Experience Product Research User Testing 585

ProductPlan

APRIL 25, 2023

And instead of catchy monikers, they tend to go by the more humble titles of “product manager” and “ product operations.” Product operations vs. product management It’s never product operations vs. product management. This includes freeing up product managers for other tasks.

Customer Experience 52

Customer Experience Data Visualization Reporting Tools Weak Development Team 52

Mind the Product

JUNE 19, 2018

This meeting is an exercise in strategy, an opportunity to take stock of where your product is, where it fits within the wider market, and where it should go. It also stretches product managers to consider their impact on the wider business, by asking them to review their products margins and revenue generating impact.

Data Visualization 88

Data Visualization Research Software Feedback Software User Testing 88

Roman Pichler

JUNE 6, 2023

Here are four examples: Joe, the sales rep, has promised a feature to an important customer without first talking to you—the person in charge of the product. Cindy who helps you manage the product started to come late to meetings. Pete, the marketer, agreed to rework the marketing strategy to support the next major release.

Construction 179

Construction Customer Feedback Framework User Testing 179

Usersnap

SEPTEMBER 29, 2023

And how could you do it without a solid feedback management system ? Working on seemingly important tasks might feel productive until you realize you’ve been spending days on something that hardly makes a difference. Effective feedback management is much like curating a library.

Customer Feedback 52

Customer Feedback User Testing Feedback Software Customer Experience 52

Intercom, Inc.

OCTOBER 16, 2019

You also need to encourage word-of-mouth virality based on the strength of your product. Goal of website. Managing your support. Given most SaaS businesses cater for international clients, currency fluctuations and foreign exchange risk will also need to be managed carefully. Managing your support.

Strategy 195

Strategy Customer Experience Inbound User Testing 195

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise 114

Enterprise User Testing Feedback Software Technical Advisors 114

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. Then later on, I did some management and digital consulting as well. And it was a really good workshop for us and also an exercise for us.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Gainsight

FEBRUARY 2, 2024

For example, a webinar teaching users how to be more successful operations managers is more valuable than a webinar that just teaches people how to use a specific task management tool. So, since your company has already created the content, using online training courses to sustain your onboarding process is easily manageable.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

NOVEMBER 16, 2022

Onboarding users is an extremely tricky exercise. Any savvy product manager will tell you that an effective user adoption strategy template would be a huge asset to crafting onboarding experiences that drive adoption and growth. Friction is a massive risk for product managers. Focus on the stage the user is in.

Analytic Tools 92

Analytic Tools Feedback Software Customer Experience User Testing 92

ProductPlan

APRIL 7, 2022

Maximizing the internal impact of a product launch requires some advanced planning before your product appears on shelves. Read on to learn how to make the most of product launch momentum. Product goals must be defined before launch—and likely much earlier in the product ideation and development process.

Product launches 59

Product launches Data Visualization User Testing Customer Experience 59

Amplitude

DECEMBER 11, 2018

If you want your team to influence product, you can’t get siloed off from product and design. In typical product organizations, you’ll have different functional roles. In many cases (but not necessarily all), you’ll have your product managers (or an equivalent role), your designers, and your engineers. Not so fast.

Engineering 111

Engineering Onboarding KPIs User Testing Product Research 111