The Product Guy

MAY 7, 2020

Relative to other standard roles defined in an organization such as Ops, Marketing, Tech etc., Often, this is due to resource constraints rather than a lack of understanding of a PM role. There are many frameworks available on building products and the approach varies individual to individual. Hard Skills Required for the Role.

Technical Review 398

Technical Review Product Manager Product Management Onboarding KPIs 398

Product Innovation Educators

FEBRUARY 17, 2025

Early in her career, Francesca encountered this phrase alongside the common description of product management as sitting at the intersection of business, user experience, and technology. Leadership doesn’t always mean management Many professionals enter product management from technical backgrounds, such as engineering or development.

Reporting Tools 179

Reporting Tools Feedback Software Customer Feedback Technical Review 179

The Product Guy

FEBRUARY 5, 2025

A real-world case study of how strategic influence drove a 20% increase in engagement and reduced technical debt. The case study of a team struggling with competing priorities and how strategic influence resolved their conflictleading to tangible success. A growing library of frameworks, case studies, and actionable tools.

Technical Review 150

Technical Review Customer Feedback Article Leadership 150

The Product Guy

MAY 21, 2025

Inside the article: Why removal is harder than building, but often more valuable A four-stage subtraction audit to guide product teams How to identify features that are dragging performance, usability, or focus A case study showing how one team removed a low-use feature and saw engagement rebound What Youll Learn: How to evaluate feature usefulness (..)

Leadership 150

Leadership Roadmap Technical Review Article 150

The Product Guy

APRIL 9, 2025

A case study where smart inquiry led to a 30% increase in retentionwithout building more features. A real-world case study showing how thoughtful questions reshaped strategy and results. A growing library of frameworks, case studies, and actionable tools. can shift your entire strategy. Whats Inside the Full Article?

Strategy 150

Strategy Customer Feedback Differentiation Roadmap 150

Lenny Rachitsky

FEBRUARY 25, 2025

Below, you’ll find what I believe is the most actionable, specific, and straightforward framework for crafting a strategy, for both your product and your company. As Chandra shares below, his framework sits on top of the best strategy wisdom out there (e.g. Then iron out any adjustments as a result of these reviews.

Strategy 121

Strategy Technical Review Product Strategy Product Research 121

The Product Guy

FEBRUARY 26, 2025

A case study on how transparency and ethical decision-making restored customer confidence and reduced churn. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). Whats Inside the Full Article?

Differentiation 150

Differentiation Roadmap Technical Review Article 150

The Product Coalition

APRIL 24, 2021

TL; DR: A Sprint Review without Stakeholders There are plenty of failure possibilities with Scrum. Given that Scrum is a framework with a reasonable yet short “manual,” this effect should not surprise anyone. They are satisfied with studying your report on the output of the Sprint. You can’t be in two places at the same time.

Technical Review 154

Technical Review Agile Download Reporting Tools 154

The Product Guy

MARCH 5, 2025

A case study on how realigning priorities increased user engagement by 25%. A real-world case study proving why digging deeper leads to better product decisions. A growing library of frameworks, case studies, and actionable tools. How to use the 5 Whys technique to uncover the real root cause.

Roadmap 150

Roadmap Customer Feedback Technical Review Article 150

UX Planet

MARCH 15, 2025

What began as an overwhelming experience, trying to grasp concepts and frameworks, has now turned into a passion project that Im eager to share with you. Why My AI Learning Approach is Different When I first began exploring AI, I quickly realized that most learning resources available online are heavily technical.

Data Visualization 108

Data Visualization Customer Feedback Artificial Inteligence Technical Review 108

The Product Guy

APRIL 3, 2025

In our newest Patreon-exclusive Roadmap to Mastery article , we explore: Why coalition-building is the PM leadership skill most often ignored How to lead without authority by building deep cross-functional relationships A case study where building a coalition led to on-time delivery and lasting collaboration For PMs ready to lead at the next level.

Leadership 150

Leadership Product Manager Product Management Roadmap 150

Intercom, Inc.

JUNE 8, 2021

Study after study shows how important a great customer experience is to today’s consumers. This is the final post in our series exploring the findings from Drive Conversational Experiences for a Future-Ready Customer Support Strategy , a commissioned study conducted by Forrester Consulting on behalf of Intercom in April 2021.

Reporting Tools 222

Reporting Tools Technical Review Data Visualization Research Software 222

Product Innovation Educators

AUGUST 5, 2024

The Paradox: Technological Progress vs. Social Development Before considering solutions, it’s worth examining a paradox: Why have we made such remarkable progress in technology while seemingly stagnating in our ability to work together effectively? Consider the rapid advancement of technology in recent decades.

Product Manager 297

Product Manager Product Management Technical Review Leadership 297

UX Planet

DECEMBER 6, 2024

Benefits of responsive e-learning appdesign Firstly, why do you need a functional design in the app where people study focusing on educational materials, not visuals? Satisfaction leads to positive reviews, recommendations, and increased user retention. They leverage rewards, challenges, and levels to motivate users. and Quizlet.

Feedback Software 106

Feedback Software Analytic Tools Research Software Data Visualization 106

Lenny Rachitsky

JANUARY 14, 2025

So I’ve been on the hunt for a framework that actually helps you measure and increase your velocity. Core 4 pulls everything they’ve learned from working with thousands of teams into a single unified developer productivity framework. Still, even with these useful frameworks, many organizations feel lost.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

The Product Guy

FEBRUARY 21, 2025

A case study on how ecosystem strategy led to a 30% increase in user adoption. A growing library of frameworks, case studies, and actionable tools. 1-on-1 Support spanning personalized mentorship and resume reviews (available at higher tiers). The challenges PMs will face managing interconnected systems.

Systems Review 150

Systems Review Customer Experience Management Management 150

NextBigWhat

AUGUST 4, 2020

We break it all down to 6 steps – Understand, Study, Engage, Reconstruct, Ship and Study. Question the need for it, discuss the possible impact, conduct research (wherever possible), go through contextual data, competitors, and talk to the stakeholders – Product, Tech, Ops, Support. Engage with tech, product, etc.,

Framework 111

Framework User Testing Technical Review Feedback Software 111

The Product Guy

FEBRUARY 27, 2020

In addition, choosing the wrong product management framework added to the failure of the launch. Feasibility risk impacts the capacity of the team to build the product given time, skills and technology constraints. The product and the engineering team did not get the opportunity to conduct a feasibility study.

User Testing 419

User Testing Weak Development Team Product Research Customer Experience 419

The Product Guy

JUNE 20, 2019

But it does mean owning decisions and having frameworks to get them the results they need. You can do this by immersing yourself in their processes and taking part in sprint planning, reviews, retrospectives and demos. Her first love was technology, which led her to study software engineering at UCT. About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

UX Planet

DECEMBER 6, 2024

Overview This case study focuses on integrating AI/ML to improve user experience in the car-as-a-service automobile marketplace. Customers are mostly flexible with their car preferences due to the nature of the marketplace. Framework for Building AIsystems Machine Learning Machine Learning (ML) is utilized for data-driven predictions.

Customer Experience 98

Customer Experience Data Visualization Research Software Feedback Software 98

The Product Coalition

JUNE 26, 2023

According to a study by McKinsey, the application of generative AI use cases across various industries could generate an astounding $2.6 Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. trillion to $4.4

Generative AI 146

Generative AI Customer Communications Reporting Tools Technical Review 146

UX Planet

JULY 11, 2024

As a UX recruiter and team manager, I will reviewing a Google Course case study from Kevin, a self-taught UX designer based in Illinois. He studied Creative Technologies, which is an interdisciplinary major that covers several topics such as motion graphics, interactivity, and web design. Let’s get into it.

Technical Review 98

Technical Review UX User Testing Certifications 98

Intercom, Inc.

JUNE 1, 2021

In a commissioned study by Forrester Consulting on behalf of Intercom undertaken in April 2021, Drive Conversational Experiences for a Future-Ready Customer Support Strategy , we learned that only 37% of support leaders and decision-makers are satisfied with their organization’s current digital channels and solutions.

Data Visualization 232

Data Visualization Reporting Tools Research Software Customer Communications 232

The Product Coalition

MARCH 29, 2023

Even the most tech-savvy hospitals aren’t using AI in their daily workflows. A recent review of deep learning applications using electronic health records identified the need to focus on implementation and automation to have a direct clinical impact. Thank you for reading!

Healthcare 158

Healthcare Technical Review Artificial Inteligence Data Visualization 158

Mind the Product

SEPTEMBER 8, 2020

Product people love to study frameworks, techniques, and approaches that have worked at other companies. Product people love to study frameworks, techniques, and approaches that have worked at other companies. Human skill vs. tech skill. Review us on your podcast app so that we can use your feedback to be better.

Feedback Software 176

Feedback Software Product Research Product Manager Product Management 176

Product Innovation Educators

SEPTEMBER 5, 2022

He tackles many of the issues he has encountered in his book Advanced Scrum Case Studies: Real-World Situations and How to Address Them. I’ve been developing software forever, and for a long time I made my living working with people who didn’t understand technology very well but understood business.

Feedback Software 241

Feedback Software User Testing Customer Experience Customer Feedback 241

Arkenea

APRIL 10, 2025

This approach can free up internal resources, reduce time to market, and provide access to niche skills, especially in emerging technologies such as artificial intelligence, blockchain, and the Internet of Things. Table of Contents What Is Outsourced Software Product Development? What Is Outsourced Software Product Development?

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

MARCH 18, 2021

Software providers have studied the evolution of this delivery model, and they have implemented many best practices. E.g., you need to look for experience in the industry you target and the technology stack. Your architect will need to study the industry benchmark, i.e Therefore, users save time and money.

Feedback Software 165

Feedback Software Research Software Reporting Tools User Testing 165

UX Planet

JUNE 9, 2025

From Raw Data to Clarity — Cleaning, Sorting, and Synthesising Insights Part 4 (of 5) of the UX Research Playbook series Synthesising qualitative data is similar to reaping the harvest after the diligent effort poured into research — it’s the step where hard work blossoms into meaningful insights. Mural , Miro , etc.) is recommended.

Data Visualization 52

Data Visualization Customer Feedback Technical Review Research Software 52

Product Talk

AUGUST 4, 2021

They weren’t sure which methods were good for which steps in the process and they wanted a framework for putting it all together. During our coaching session, we reviewed their work and iterated on it as needed. Working with Reviewers: The First Full Manuscript Judgments. They didn’t know what tactics to use when.

Product Research 299

Product Research Books User Testing Feedback Software 299

BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

Product Talk

MARCH 2, 2016

Nordstrom Innovation Lab: Sunglass iPad App Case Study. This worked reasonably well when the role technology played within an organization was to service the business. Technology teams did little to test their assumptions about what the business needed, which resulted in solutions that didn’t quite work. It’s still evolving.

Product Research 196

Product Research Data Visualization Software Review Development Team Review 196

Userpilot

AUGUST 5, 2024

The right product marketing messaging framework can dramatically change your product’s position in the market and your product management outcomes. How can you create a framework that resonates with your target audience and drives engagement? Let’s explore: What a product messaging framework is. Built for productivity.”

Messaging 105

Messaging Framework Feedback Software Research Software 105

The Product Coalition

MARCH 8, 2024

They involve integrating digital technologies and processes into every aspect of your business, from operations to customer interactions. It’s not just about adopting the latest gadgets, but about using technology to drive meaningful change and achieve specific business goals. What is the importance of digital transformation?

Enterprise 148

Enterprise Research Software Feedback Software Strategy 148

Intercom, Inc.

DECEMBER 1, 2021

Study any sales coaching blog, podcast, or book and you’ll find plenty of advice on the best ways to coach your sales reps: join their calls, listen to recordings, apply a framework … the list goes on. At Intercom, we’ve developed the GEMS framework to help everyone on our teams achieve best-in-class written communication.

Framework 118

Framework Weak Development Team Technical Review Feedback Software 118

Lenny Rachitsky

SEPTEMBER 3, 2024

Over the past year, Phil Carter has been developing a framework for growing consumer subscription businesses, called the Subscription Value Loop. Enjoy gamified study experiences that make language learning fun. If you’re building a consumer subscription app, this post is your new bible.

User Testing 134

User Testing Feedback Software Framework Onboarding KPIs 134

Productside

MARCH 24, 2025

From understanding community needs across the five boroughs to designing the physical space, choosing technologies, and planning operations, her job was to build and deliver a complex system that worked for real people. Her 3-step framework: Identify overlaps. Her throughline? Its something you sharpen. Especially if you want to scale.

Analytic Tools 156

Analytic Tools User Testing B2B Weak Development Team 156