Product Talk

FEBRUARY 28, 2024

“We wanted to increase engagement of web content via guide consumption, opening up our travel deals, possibly hitting that booking icon. For this iteration, they began talking to customers to learn more about how people travel. The child opportunity within that was “I have limitations around when I can travel.”

Product Research 324

Product Research Onboarding KPIs Feedback Software User Testing 324

Product Innovation Educators

MAY 3, 2021

Execute the solution: travel to the destination. In our example, one segment might be customers who are traveling to multiple, unfamiliar stops each day. There are six categories of steps based on George Pólya’s problem-solving technique: Understand the problem: estimate the departure time.

Framework 181

Framework Weak Development Team Customer Experience Travel 181

ProductPlan

AUGUST 4, 2022

You know where you’re departing from, where you want to get to, and what resources you have available (like the vehicle, budget, traveling gear, etc.), Another option is to be more flexible, choosing the road you want to travel and picking the stops along the way. Product roadmapping frameworks work in a very similar way.

Framework 98

Framework Roadmap Feedback Software Customer Feedback 98

The Product Guy

OCTOBER 1, 2018

There are inherent risks to starting a product from scratch, but this planning phase will give enough head start to the team to start and a framework for the inevitable changes to come. On his free time he enjoys tinkering with hardware, traveling and aerial photography. About Tofi Buzali.

Roadmap 334

Roadmap Customer Experience Workshop Document 334

Product Talk

JANUARY 4, 2023

We made this decision for two reasons: Our courses are a more cost-effective way for teams to learn the basics of our continuous discovery framework. That meant that at most, I was able to introduce 90–150 people to my continuous discovery framework each year. Take some time for pleasure travel. Both turned out to be true.

Product Research 228

Product Research Travel Software Review Books 228

Product Innovation Educators

MAY 3, 2021

Execute the solution: travel to the destination. In our example, one segment might be customers who are traveling to multiple, unfamiliar stops each day. There are six categories of steps based on George Pólya’s problem-solving technique: Understand the problem: estimate the departure time.

Framework 156

Framework Weak Development Team Customer Experience Travel 156

The Product Guy

JUNE 20, 2019

But it does mean owning decisions and having frameworks to get them the results they need. Terri is the Product Manager at Wetu, a rapidly expanding software provider to the travel industry. Don’t get me wrong, this does not mean doing everything the client or the executives ask you to do! About Terri Boshoff.

Product Research 379

Product Research Feedback Software User Testing Technical Review 379

Mind the Product

FEBRUARY 11, 2020

Fortunately, there are tools and frameworks available to help you and those around you to become more empathetic. They say travel is the best education. If you travel outside your office and speak to potential or existing customers, you may be surprised by what people have to say. Tools to Become More Empathetic.

User Testing 216

User Testing Development Product Research Customer Feedback 216

The Product Coalition

DECEMBER 10, 2023

Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. This isn’t just a tool; it’s your personal coach for tailoring the JTBD framework to meet your unique needs. The JTBD framework is an approach that shifts the focus from products to the customer’s needs.

User Testing 148

User Testing Product Research Customer Experience Customer Feedback 148

UX Planet

JANUARY 10, 2025

We want to buy everything from fragrances to dinner with friends to traveling the world. In this article, well explore how two renowned frameworks, Robert Cialdinis Principles of Influence and BJ Foggs BehaviorModel. Not to worry; this article isnt about your habits but about helping you build positive habits like saving.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Product Innovation Educators

JULY 26, 2021

The book also includes some new tools and frameworks including how to apply Jobs in strategy, as well as product development and innovation. [7:18] A travelling businessperson uses the wifi at the coffee shop to send emails. I put Jobs-to-be-Done in the broader context of the problem it solves—effectively understanding customers.

Research Software 295

Research Software Feedback Software Marketing User Testing 295

Andrew Chen

JUNE 12, 2017

[Hi readers, my good friend Darius Contractor (currently growth eng at Dropbox) has a brilliant new framework how user psychology has driven growth at companies like Bebo, Tickle, PhotoSugar and of course, Dropbox. The Psych Framework. Leading a tour or other travel experience. So that’s the psych framework in a nutshell.

Framework 111

Framework Customer Experience User Testing Product Research 111

Userpilot

OCTOBER 8, 2022

Instead, you need a comprehensive customer onboarding framework to give you a sense of structure… and set you and your SaaS up for success. A customer onboarding framework is a structured way of thinking about the set of actions, activities, and tools that go into helping a customer experience value. Interactive tours.

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Feedback Software Framework 98

Product Innovation Educators

SEPTEMBER 5, 2016

We traveled to their headquarters in Chapel Hills, North Carolina. Lately they have been more focused on segmenting customers based on the outcomes they’re looking for the product to fulfill, using the jobs-to-be-done framework ( review episode 057 to learn about the framework). My son got to meet his heroes.

Technical Review 182

Technical Review Product Management Product Manager Travel 182

Mind the Product

DECEMBER 18, 2019

At Latin American travel technology company Almundo , we believe that leaders are responsible for the people, whether that is via one-on-one meetings, career opportunities, company culture, or employee satisfaction. Context would be externally the travel industry and travelers in Latam, and internally our vision and mid-term strategy.

Weak Development Team 162

Weak Development Team Feedback Software Research Software Development 162

UX Planet

NOVEMBER 13, 2024

Here are some ideas the tool generated for the prompt: Suggest possible features for an app that allows users to share rides with other travelers heading in their direction. Wireframing —  Uizard Screenshot of Uizard’s homepage Building the skeletal framework for your design, a.k.a wireframing isn’t exactly a quick task.

Research Software 105

Research Software Feedback Software Data Visualization UX 105

The Product Coalition

JANUARY 4, 2021

I’ve been thinking through my framework for kicking off a new year?—?thought I call my framework the 3Rs approach?—? usually to travel, but this year just for a staycation. a popular framework in management circles and my personal favorite. thought I would share here in case it is helpful. Recharge, Reflect and Re-hire.

Travel 158

Travel Framework Customer Experience Books 158

Mind the Product

MARCH 5, 2020

The best app opt-in rates belong to financial and travel applications, but the variation between domains is not much more than 10%. One technology to mention in this context is the open source framework React Native, which allows you to take a cross-platform approach and develop apps for both Android and iOS using a single framework.

Research Software 177

Research Software Reporting Tools Development Data Visualization 177

The Product Coalition

JANUARY 12, 2021

We have identified five marketing techniques that are on the rise for 2021 to give you a basic framework for what to incorporate into your business strategy. She lives in San Diego, California and enjoys spending time on the beach, reading up on current industry trends, and travelling.

Marketing 174

Marketing Strategy Advertising Customer Experience 174

Mind the Product

DECEMBER 24, 2019

That’s right, MTP officially went on tour for the first time in 2019, with some of the team travelling to AsiaPac in the latter months of the year to learn more about product practice in the region. Judging by what product people most want to read, we’ve moved beyond obsessing about which framework to use to talking about product outcomes.

Travel 152

Travel Agile Download Framework 152

Product Management University

APRIL 10, 2018

I have to say, the hotel industry has done so many things over the years to create a better experience for the business traveler. If hotel owners and operators spent some time as a guest in their hotels, here are a few opportunities they might discover to move the business traveler experience from good to great – and maybe even memorable.

Customer Experience 113

Customer Experience Customer Feedback Travel Entertainment 113

The Product Coalition

OCTOBER 2, 2018

Currently Product & Program Manager at Google, she will reflect on a Product Excellence Framework that can achieve this. One of the goals with a Product Excellence Framework is to have a common reference for all of them”. Product Excellence Framework at Google #1: Know your users Be aware of bias. Have any comments?

Data Visualization 60

Data Visualization Framework User Testing Product Management 60

The Product Coalition

FEBRUARY 2, 2023

One effective approach is to use a hypothesis-driven product validation framework to ensure that your efforts are focused on the most important questions at the right time. With this framework in hand, you’ll be well-equipped to develop successful and effective products that meet the needs of your customers and create value for your business.

User Testing 158

User Testing Feedback Software Product Research Research Software 158

Mind the Product

NOVEMBER 2, 2017

Find a method or framework for prioritisation that is able to take into account the needs of all the different parties – business, users and customers. Courtney mentioned the new entrant of AirBnb in the travel industry, with their biggest disruption being the monitisation of both ends of the value chain.

User Testing 52

User Testing Customer Feedback Travel Product Research 52

The Product Coalition

JUNE 17, 2021

So here is what I learn by making coffee: Create a framework and identify the variables Before approaching any problem that you want to solve, you need to identify the variables affecting it. But when I’m traveling, I stick with my Aeropress with pre-ground coffee for the sake of simplicity?—?it

Travel 158

Travel Systems Review Product Research Testing 158

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. This fundamental gap in understanding is where UX Research becomes not only valuable but essential for driving authentic and lastinggrowth.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Mind the Product

APRIL 23, 2019

It is exactly because other humans are involved at this stage that we now have to look at company culture: Organizational silos cause information to travel towards the top, and rarely across departments. This is exactly what the AARRR framework is all about. You can work on pricing to get more users engaged.

Data Visualization 186

Data Visualization Research Software Analytic Tools Feedback Software 186

The Product Coalition

JULY 25, 2022

I took the one less traveled by, and that has made all the difference.”?—?Robert A new strategy + product lifecycle comes to life While there is no shortage of product management frameworks, I include product strategy as the first distinct step. The intoxicating aroma of fresh ground coffee filled the air.

Product Strategy 147

Product Strategy Strategy Product Research Product Management 147

The Product Coalition

NOVEMBER 14, 2023

Queue the time travel music…. I love how you call product frameworks sh*t, but your stuff is always amazing!”. Yes, all we want to do is build, not follow frameworks, but I assure you, this is worth your time. When it comes to product lifecycle management, there is no shortage of frameworks. You are not alone. roadmaps?”

Feedback Software 147

Feedback Software Roadmap Product Research User Testing 147

The Product Coalition

JULY 10, 2022

I challenge you to think of brands, products, and services you use in your daily life, and apply this framework to them. Understanding this framework will increase your awareness of core motivations, regardless of what industry you are in, and give you methods for brainstorming improvements and messages that resonate with your audience.

User Testing 158

User Testing Advertising Branding Customer Experience 158

Alchemer Mobile

DECEMBER 31, 2020

Our new five-step framework is here to help you improve your existing strategy. This will help you benchmark and prepare for the coming year! We also break this report down even further by industry: Lifestyle. Retail & Shopping. Food & Drink. VIDEO: Gap Inc. Q&A: Leveraging Mobile Customer Feedback to Drive Business Decisions.

Data Visualization 147

Data Visualization Marketing User Testing Product Management 147

The Product Coalition

FEBRUARY 14, 2023

Photo by Andrew Neel on Unsplash The content of a case study depends on the problem you want to solve: Product Design- design a fridge for the blind, build a marketplace for collectibles Product Strategy- you’re a PM at Meta & they want to explore the travel space, is it a good idea? if so, what would you build?

Customer Experience 158

Customer Experience Analytic Tools Feedback Software Product Management 158

The Product Coalition

JANUARY 10, 2019

The most popular frameworks, like agile, are more about the general approach your office takes. The Jobs To Be Done Framework (JTBD, for short) is different. Explaining the Jobs to Be Done Framework What is business? Let’s look at the theory behind the Jobs To Be Done framework. Anything else is just a hobby.

Framework 64

Framework Research Software User Testing Feedback Software 64

The Product Coalition

OCTOBER 19, 2022

A simple / practical framework is used to do this evaluation with three examples. One interesting use case of predictive analytics for healthcare (or even the travel industry) is the ability to predict and reduce the number of missed appointments. This prediction is sent to the user via a dashboard or other user paradigms.

Data Visualization 147

Data Visualization User Testing Healthcare Analytic Tools 147

Product Solving

AUGUST 19, 2020

Go into every customer interview with a specific goal in mind and use the right type of interview framework to accomplish that goal. Don't let the customer take you down rabbit holes you don't want to travel. Help keep them on track by choosing a framework that suites the goals you have set out for the interview.

Framework 52

Framework User Testing Customer Feedback Customer Experience 52

The Product Guy

APRIL 25, 2017

Simultaneously with budgeting, I started building the scripts for the customer interviews using the recommended JTBD framework. The general framework I followed was: Introductions – get to know the customer’s background. About Jeffrey Owens Product artisan, aspiring Entrepreneur; adventure and travel connoisseur.

User Testing 186

User Testing Customer Feedback Customer Experience Feedback Software 186

Mind the Product

SEPTEMBER 10, 2018

I led the product team for a travel app, during the time that the US Department of Transportation issued rules requiring all websites offering air transportation to be accessible. At this point in the evolution of the internet, there are many resources and frameworks built for Web Accessibility. Don’t Reinvent the Wheel.

User Testing 159

User Testing Transportation Customer Experience Government 159