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521: Leadership Crossroads–What Every Product Manager Must Know Before Their Next Move – with Kimberly Bloomston, CPO

Product Innovation Educators

The product manager’s journey from Individual Contributor to Chief Product Officer Watch on YouTube TLDR Kimberly Bloomston’s journey from individual contributor to Chief Product Officer at LiveRamp demonstrates the key transitions and skills needed at each level of product management leadership.

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Authentic Leadership Practices

The Product Coalition

I recently attended an excellent leadership programme, which led me to reflect more deeply on what makes a stand out leader. Of course, a large part of leadership is about designing good domain strategy & operating models etc, but this article focuses on the more emotive, people elements. Recognition for what they do.

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Solving the Innovator’s Dilemma: How successful companies are embracing innovation units

Intercom, Inc.

For innovation hubs to be successful, the leadership must clearly articulate the vision and create space within that vision for innovation to happen. Typically, third-party tools from the parent organization come with many stipulations around usage and governance. Giving the new team ownership of their tech stack boosts innovation.

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Customer Success – How To Build Relationships With Customer Executives

Product Management University

As the customer success manager (CSM) role evolves into more of a strategic customer leadership role versus a tactical reactionary role, it’s critical to build relationships with customer executives, and in most cases, it’s not as difficult as you think. Kudos if you’re already there. How to facilitate a strategic account planning meeting.

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Emotional Intelligence for Product Managers

The Product Coalition

I hardly imagine Product Managers with autocratic leadership thriving in this environment. Another kind of leadership and tactics might result in a better outcome. Communication Listening openly and sending convincing messages. Leadership Inspiring and guiding individuals and groups.

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TEI 162: How product managers can influence people – with Tom Henschel

Product Innovation Educators

People who are stronger in one area tend to be weaker in another, but both are important when you are in a position where you need to influence people. One example of this happened during WWII, when the government was trying to convince women to use more organ meat as a way to help with food shortages. Useful Links. Innovation Quote.

Seminar 120
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5 lessons learned starting a new team within our sales organization

Intercom, Inc.

” In our case, a resounding “yes” required seeing a positive impact on customer expansion and one big enough to justify the fully-loaded cost for the additional headcount. Oftentimes these will be your partners in marketing , sales operations, recruiting and senior leadership.