Mind the Product

JANUARY 2, 2019

I’m part of the excellent community of product managers who work on public services within government. The Digital Service Standard will soon be updated and become the Government Service Standard – a new name to reflect its ambition to become useful for the whole of government. Human-centred Design.

Data Visualization 172

Data Visualization Government Reporting Tools Customer Feedback 172

Product Innovation Educators

JULY 19, 2021

1% in government. Surprisingly, respondents were very upbeat and positive. 1% in government. * Companies of all shapes and sizes from around the world participate in our research. For this study: 49% of survey respondents work in the technology industry. 22% in the services industry. 13% in consumer products. 4% in education.

Product Research 278

Product Research Research Software Product Management Product Manager 278

The Product Bistro

AUGUST 16, 2019

Having participated recently in the screening process for a product management position we are seeking to fill, scanning through a curated list of resumes, I was taken aback by the wide range of competencies that I saw. I posit that it is these early career, accelerator programs, that are filling my inbox with meh applicants.

User Testing 195

User Testing Government Positioning Engineering 195

Agile Velocity

JUNE 17, 2024

So it wasn’t a surprise that the agenda for the 2024 Texas Digital Government Summit was packed with AI talks, including the opening keynote by Sharon Gai. Three Questions to Ask Yourself When Thinking AI Adoption For government agencies… How can we use it? Extreme care and regard was taken to roll out AI initiatives successfully.

Government 64

Government Research Software ChatGPT Weak Development Team 64

The Product Guy

MAY 12, 2018

Thousands of employers across all areas of product, from management to design, from digital to physical, are looking to fill positions from our community. . Keywords: Director, Government, Govtech, Roadmap, Senior. Each week we highlight some of the recently posted openings. Check out this week’s newest, below….

Government 150

Government Agile Roadmap Positioning 150

Mind the Product

JUNE 27, 2019

Positive Examples of Product Goals. Another organisation that’s operating at this level of transparency is the GDS (Government Digital Service) inside the UK government. It started with a set of big hitters, like “make it easier for the public to hold government to account” (I love that one).

Product Goals 195

Product Goals Data Visualization Reporting Tools Government 195

eG Innovations

SEPTEMBER 14, 2022

Cloud Services for Government – Best Practices. Today’s blog comes from Kevin Howell, CEO of UK partner – Howell Technology Group (HTG) about their work supplying secure cloud technologies and remote working solutions to government and regulated customers. Q: Beyond security what other factors do government customers value?

Government 52

Government Data Visualization Customer Experience Framework 52

Mind the Product

OCTOBER 6, 2020

It might have implications for how that product is positioned in the market. The Australia and Singapore Government digital services. With more than 25 years of experience between them, they’ve been there since the beginning, seen the evolution of the scene, and have some amazing advice to share. Quote of the Episode.

Customer Experience 172

Customer Experience Government Consulting Dashboard 172

Intercom, Inc.

APRIL 30, 2020

Last week, we took a look at how folks are staying physically fit and mentally positive during the pandemic. With health organizations and governments strongly cautioning against large gatherings, the days of going out for a trivia night or seeing a concert with friends have been put on hold. Screens: our windows to the world.

Research Software 211

Research Software User Testing Government Customer Experience 211

Mind the Product

MARCH 31, 2020

It might have implications for how that product is positioned in the market. The Australia and Singapore Government digital services. It might have implications for how that product is positioned in the market. The Australia and Singapore Government digital services. Quote of the Episode. Piktochart. SafetyCulture.

Customer Experience 159

Customer Experience Product Research Feedback Software Data Visualization 159

Product Talk

SEPTEMBER 20, 2023

Mallory Klenda is a Senior Product Manager at PayIt , a platform that enables government agencies to digitize any service and associated payments in a single, easy-to-use solution for residents and agency staff alike. There were a lot of shortcomings to Miro, but also to the position I was in at the time,” says Thomas.

Data Visualization 328

Data Visualization Analytic Tools Research Software Product Research 328

Mind the Product

OCTOBER 12, 2017

Josh takes a brief moment to look at the roadmap of local government. Whether it is a government or a company, everyone has different business needs and social interaction methods. Many people are confused, thinking that their power base as a product manager is a position of authority that tells people what to do and how to do it.

Leadership 92

Leadership Government Reporting Tools Agile 92

Userpilot

APRIL 16, 2025

Early signals look positive, so you start rolling it out. Prioritize platforms that offer strong native integrations, support your full tech stack, and allow centralized control over data governance. Without that clarity, its hard to know whats working, what needs fixing, and what features to focus on.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Mind the Product

SEPTEMBER 22, 2017

Johanna clarifies what constitutes the “rules” of a system, and then gives a great example of a financial product that was heavily impacted by government regulation. In one sense, this is the easiest approach for us product managers, seeing as we’re in the powerful position of being able to define the products we work on.

Analytic Tools 195

Analytic Tools Feedback Software Systems Review Data Visualization 195

Mind the Product

DECEMBER 13, 2018

This puts him in a unique position to bridge the gap between corporations and startups, fostering open innovation. Holly is passionate about building products that have a positive impact on people’s lives and is an advocate for agile, coaching and collaborative working practices. Sophie Manton – Independent Consultant.

Analytic Tools 150

Analytic Tools Research Software Data Visualization Government 150

The Product Coalition

NOVEMBER 17, 2023

Community Governance on the Rise: Web3 projects embracing community governance have seen increased participation. Governance tokens have become a popular mechanism for users to influence project decisions. Governance Mechanisms: If applicable, integrate governance mechanisms for community-driven decision-making.

Analytic Tools 145

Analytic Tools Feedback Software Data Visualization User Testing 145

Atlassian

MARCH 2, 2022

To our customers, vendors, partners, and investors: We are appalled by the actions of the Russian Government in its invasion of Ukraine. We condemn the actions of the Russian Government, and we stand with Ukraine and its people in their fight to maintain their freedom and sovereignty. Our Foundation appeal.

Government 145

Government Systems Review Data Visualization Technical Review 145

Mind the Product

MAY 24, 2019

Working with local businesses, community organisations, social workers, local government agencies, and, of course, the residents at the heart of this research effort, Bernise and her team employed a variety of research methods to understand what was really going on in the district. Beyond Product-Market Fit.

Research Software 173

Research Software Data Visualization Government Education 173

Product Innovation Educators

DECEMBER 17, 2018

You also need to overcome policy, process, and governance that was not built to accommodate innovation. 17:36] The second step in the process is Position with Purpose. As I started to talk to some of the interviewees for the book, I heard that purpose played a huge role in positioning. What is the impact you want to have?

Feedback Software 185

Feedback Software User Testing Product Management Product Manager 185

Product Innovation Educators

AUGUST 19, 2024

His diverse work includes launching businesses to drive post-Soviet economic development, supporting government leaders to speed the delivery of healthcare, bringing excluded groups into the tech workforce, and commercializing innovative technologies to improve the health of our oceans.

Feedback Software 319

Feedback Software B2B Onboarding KPIs Customer Feedback 319

Product Innovation Educators

MARCH 18, 2019

It was interesting, but I didn’t find government work very exciting as a young person. Don’t try to fix everything at once, do one thing at a time and get yourself in a position where you’re making progress rather than sinking into analysis paralysis. Summary of some concepts discussed for product managers. [2:50]

Product Research 180

Product Research User Testing Product Management Product Manager 180

Intercom, Inc.

FEBRUARY 4, 2021

But his current venture is more personal to him, and is he says born out of a motivation to create something that would make a positive impact on the world, rather than just make money. And so we don’t really have any interest in setting up businesses anymore, unless they can have a positive impact.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Product Innovation Educators

AUGUST 19, 2016

Idea generator, collaborator, problem solver, pilot maker, team builder, resource leverager, … Interestingly, some state governments have CINO positions too. Read the description of a CINO for state government that applies well also to companies … [link]. What is a Chief Innovation Officer?

Data Visualization 127

Data Visualization Weak Development Team Customer Feedback Research Software 127

Intercom, Inc.

APRIL 23, 2018

When the current EU data protection laws were introduced in 1995, they were governing an industry that had just launched Internet Explorer 1 and DVDs. European legislators are now playing catch-up with the major changes in the industry over the past 20 years. Choose vendors/partners that you trust.

Weak Development Team 220

Weak Development Team Systems Review Data Visualization User Testing 220

Intercom, Inc.

APRIL 29, 2020

For businesses in similar positions, leveraging product education can be a powerful way to help customers through this time. For businesses who are in a position to help, we should thoughtfully consider our social responsibility. – created a video that distills our advice on how to handle high support volume in Intercom.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Modus Create

NOVEMBER 7, 2024

Develop a comprehensive AI security program Implementing effective data governance is essential but must be part of a broader security strategy that addresses the complexities of AI and LLM applications. This way, you position your organization to: Adapt quickly to new regulations without disrupting operations.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

Product Innovation Educators

FEBRUARY 5, 2018

People who are stronger in one area tend to be weaker in another, but both are important when you are in a position where you need to influence people. One example of this happened during WWII, when the government was trying to convince women to use more organ meat as a way to help with food shortages.

Seminar 120

Seminar Product Management Product Manager Government 120

The Product Coalition

FEBRUARY 3, 2022

s success was government and defense leaders recognizing that a cooperative communication framework was needed to increase communication speed during the Cold War. How quickly consumers flock to metaverse experiences will largely depend on what they disrupt…in positive and effective ways. The more I read about Web 3.0

Vision 157

Vision Research Software User Testing Healthcare 157

The Product Coalition

JANUARY 27, 2024

As software builders, we are uniquely positioned to influence this environmental trajectory. The good news is that many carbon account software vendors serve enterprises and government organizations. By integrating sustainable practices and tools into our work, we can drive significant positive changes for the environment.

Analytic Tools 158

Analytic Tools Research Software Reporting Tools Software Developers 158

The Product Coalition

JUNE 18, 2023

Data : This category mandates disclosure of data sources, data used, associated data governance measures, and copyrighted data used for training the model. Stanford Researchers have already evaluated foundational model providers, like ChatGPT, for compliance with the EU law Act. They have classified compliance under four categories.

Research Software 146

Research Software Artificial Inteligence Systems Review User Testing 146

The Product Coalition

MARCH 11, 2019

Not only have I been asked about it explicitly, but in several conversations with friends and others, the topic of leadership has come up with both positive and negative examples. Reflecting on your philosophy can be a surprisingly useful exercise, because we don’t often examine many of the underlying tenets that govern our actions.

Leadership 99

Leadership Government Vision Positioning 99

Intercom, Inc.

MAY 7, 2020

opened a diner-by-day, wine-bar-by-night that has temporarily shut down following guidance from the Irish government. “But it’s also doing it in a way that brings a bit of positivity and enjoy to people.” But the struggle has been real. Only a few months ago, Rosie and co. “Obviously, that couldn’t happen.”

Marketing 210

Marketing Customer Experience Magazine Government 210

Mind the Product

OCTOBER 23, 2019

Product leaders often find themselves in their position because they were the best of a bunch of product managers. Julia Harrison – Head of Product at Government Digital Service. However, to be an effective leader, it’s no longer your role to be the smartest person in the room. Coaching Smart People.

Customer Feedback 127

Customer Feedback Leadership Reporting Tools Weak Development Team 127

Gainsight

OCTOBER 5, 2020

April Dunford sat in the back of a marketing class at Northwestern University in Chicago, where her professor gave an example of a product positioning statement. By filling in the appropriate answers, you would design a product positioning statement that would suffice for your product and company. Positioning is not a tagline. .

Positioning 59

Positioning Analytic Tools Data Visualization Strategy 59

The Product Coalition

MAY 14, 2021

Five years ago, HTC, a Taiwanese smartphone producer, took a high position in the market, which threatened many competitors. Force majeure risk Uncommon government intervention or regulation change Natural disasters Financial issues from strategic vendors 2.

Reporting Tools 151

Reporting Tools Strategy Technical Review Marketing 151

Product Management University

SEPTEMBER 10, 2023

The expanded CSM role presents a great opportunity to establish a stronger leadership position internally by defining the structure for all customer interactions with each account, including executive access if that structure is not already in place. They’re also critical to the success of product management, product marketing and sales.

Customer Experience 130

Customer Experience Product Research Government Leadership 130

Intercom, Inc.

NOVEMBER 9, 2022

Typically, third-party tools from the parent organization come with many stipulations around usage and governance. Traditionally, those tools that come from the parent organization come with a lot of stipulations: “This is how we use it, this is the team that sets it up, this is the team that has oversight or governance of those tools.”

Research Software 226

Research Software Data Visualization User Testing Customer Experience 226