Userpilot

JULY 4, 2022

Multiple UI elements crowding the UI space – these can be distracting and stop users from using the product; also can cause frustrations due to the interruption. If you’re looking to improve user engagement and experience, start by avoiding some of the most common UX design mistakes. Let’s get started! Avoiding UX debt.

Feedback Software 96

Feedback Software Analytic Tools Research Software User Testing 96

Gainsight

OCTOBER 26, 2020

Many product teams tend to overdo it, and that can have the opposite effect. Otherwise, the danger is your risk of becoming a distraction.” . Otherwise, the danger is your risk of becoming a distraction.” . If your notifications and guides are seen as a distraction, it can do long-term harm. Yours can too. What gives?,’

Customer Experience 52

Customer Experience User Testing Education Data Visualization 52

Mind the Product

APRIL 8, 2020

We’d like to better understand your professional experiences and learnings throughout the pandemic so that, with your permission, we can share them with the rest of the product community. Can you help? Please head here to complete our quick survey and share your story. Coping Through COVID. Boosting Resilience. And what is resilience anyway?

Product Management 182

Product Management Product Manager Management Management 182

The Product Coalition

MAY 20, 2018

It’s a way to document a trend and approach that walks in a direct opposition of what UX is focused on, but it’s still a trend with enough advocates to justify attention and debate on it. Some use harsh colors, disorienting patterns, weird cursors, and unnecessary distracting animations. link] Brutalism and Antidesign.

Article 68

Article UX User Testing Magazine 68

Intercom, Inc.

DECEMBER 5, 2019

Over a few decades, SaaS has evolved from a lofty concept to an integral part of the modern business landscape. In many respects, it’s now almost impossible to envisage a work environment that doesn’t rely on a SaaS product in some shape or form. Unarguably one of the biggest brands in the world today.

Feedback Software 118

Feedback Software Artificial Inteligence Reporting Tools Technical Review 118

Intercom, Inc.

AUGUST 13, 2018

It’s the opposite of instant gratification and simulation games not only taught me that, but also taught me how to enjoy it. Growing up, I was surrounded by video games. In my house, we had the NES, Nintendo 64, Game Boy and a bunch of PC games. I would play video games for hours on end, only stopping for the odd toilet break. Theme Hospital.

Strategy 163

Strategy Product Management Product Manager Product Research 163

The Product Coalition

DECEMBER 13, 2020

So, for example, if I knew how to set up an alarm on my phone to send me those reminders, with as little setup effort and distraction to colleagues as possible, I wouldn’t ever have built TinyBreak.online. tinybreak.online is a tab in your browser that reminds you to take regular 20-second breaks, every 20 minutes. That was the problem.

Feedback Software 94

Feedback Software Customer Feedback Customer Experience User Testing 94

Mind the Product

DECEMBER 4, 2018

I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. This post focuses on one of Netflix’s mistakes and tries to answer the question: Why did Netflix fail so often? The simple answer: Our humanity clouds our judgment, and.

User Testing 144

User Testing Strategy Customer Experience Product Research 144

ProductPlan

MARCH 12, 2019

In most families, everyone will always have the back of their family members and put up with all kinds of poor behavior, bad decisions, and distractions. In most families, everyone will always have the back of their family members and put up with all kinds of poor behavior, bad decisions, and distractions.

Weak Development Team 89

Weak Development Team User Testing Magazine Positioning 89

Userpilot

SEPTEMBER 28, 2022

Instead, it is about getting rid of the irrelevant choices that distract the user from completing their tasks. To be effective, anticipatory design needs data. You can get it from users directly by asking them to fill in forms or provide feedback. Some of the most reliable data come from watching users use the product. Book the demo!

Data Visualization 89

Data Visualization Feedback Software Customer Experience Customer Feedback 89

Roman Pichler

OCTOBER 21, 2016

It helps us become more aware of what we think and feel, and how we are—content, tense, relaxed, stressed, happy, angry, indifferent, restless, worried, or calm. But what’s the big deal? Surely all of us know how we are. But do we really? But when I am discontent, tense, or tired, small things can seem big and bad.

Product Management 207

Product Management Product Manager Customer Experience User Testing 207

UX Studio

MAY 2, 2018

Turn this around by asking the opposite of the original question. What lies behind a creative crisis and how to avoid it. Maybe I’m exaggerating, but in some respects, UX design has stagnation coded in. Jakob’s law reads: “Users spend most of their time on other sites. Design for patterns to which users are accustomed.”

Weak Development Team 80

Weak Development Team Research Software UX User Testing 80

Userpilot

JANUARY 11, 2022

From a SaaS point of view, a poor user experience can sometimes mean the loss of a paying customer , or perhaps hundreds of them. So it’s crucial to know what design pitfalls to watch out for. That way you can eliminate them from your product, or, better still, not design in that way in the first place. Bad UX Design #1: New feature, new tab.

Analytic Tools 104

Analytic Tools Research Software UX Customer Experience 104

nulab

APRIL 7, 2021

But the fact is, the opposite is true: Planning saves time, and the same goes for creating a business presentation. It may seem counterproductive to spend time sorting things out when you’re in a rush… After all, why spend time organizing when you could dive straight in? Start with a presentation outline. Let’s get stuck in.

Presentation 72

Presentation Entertainment Product Research Information 72

UX Studio

FEBRUARY 6, 2018

Imagine you didn’t have memories. Maybe you suffer from a mixed type of amnesia. You are living in the here and now. You can learn procedures and motor skills. You are cognitively intact so maybe you can still remember facts like the capital of the UK or your address but not your story or not even what happened two seconds ago. Here we go.

User Testing 67

User Testing UX Product Research Research Software 67

Userpilot

SEPTEMBER 12, 2019

I recently wrote about some of the most common UX writing mistakes that I see SaaS companies make. This time, I wanted to share some UX writing best practices. Now, there are quite a lot of UX writing best practices that I could share with you, but I know you probably don’t have the time to read a whole book on the subject. What’s the solution?

UX 71

UX Customer Experience User Friction Messaging 71

Userpilot

JUNE 7, 2022

There are so many options that it’s easy to become overwhelmed and unsure of which method will work best for your circumstances. Let’s take a look at the top usability testing methods, and let’s see how they all compare, and identify the best use case, advantages, and disadvantages of each. Usability testing vs. user testing.

User Testing 52

User Testing Product Research Research Software Feedback Software 52

The Product Coalition

MARCH 29, 2018

Is your B2B product easy to sell and easy to renew? My relationship with sales is one that has been the source of greatest strength and greatest friction in my career. More than once I’ve reminded myself that sales people deserve empathy too. I realize not every product person has to navigate sales stakeholders. Doing it all yourself? Easy to adopt.

Development Team Review 113

Development Team Review Weak Development Team Feedback Software Product Research 113

Imaginary Cloud - Design

JUNE 19, 2019

They’re one kind of external triggers — opposite to internal triggers — which are the ones driving the user from within to act. I could’ve never imagined that growing up I’d have this little screen that works like a computer and solves a bunch of life issues on the fly. It’s comfortable. Unnecessary inconveniences.

Research Software 51

Research Software Technology User Testing Advertising 51

Intercom, Inc.

JUNE 17, 2021

And while we’re excited to see our coworkers again and we love the idea of fewer Zoom meetings, this return also comes with its own set of challenges – and potential anxieties. Can we still function in a busy office setting? Is it safe? Are we ready? Sinead Rainey – Senior Workplace Experience Associate. Dee: All very important work, Padraig.

Research Software 207

Research Software Feedback Software Data Visualization Customer Experience 207

Userpilot

MAY 29, 2019

Feature discovery is an important aspect of any SaaS product. It has the power to drastically improve adoption of your product and any new features you release. For some reason, however, a lot of SaaS companies overlook it, or fail to utilize it effectively. Feature discovery can be broken down into two aspects. The Importance of Feature Discovery.

Product Research 76

Product Research Feedback Software Analytic Tools Data Visualization 76

Mind the Product

JULY 19, 2018

After a day of workshops and leadership discussions, the main conference presented 10 amazing speakers who shared their insights and gave the crowd new ideas to think about and new techniques to apply when they got home. Embrace the Awkward. And while this can make us feel like impostors, it can actually be our superpower! Taking Care of Your Team.

User Testing 19

User Testing Product Research Weak Development Team Research Software 19

Userpilot

DECEMBER 15, 2023

However, external factors, like technical issues or background distractions, can affect the reliability of the results. Usability testing is an essential part of the product design process. However, face-to-face testing isn’t always practical, so UX teams turn to remote usability testing as an alternative. Next, select test subjects.

Research Software 101

Research Software Feedback Software Analytic Tools User Testing 101

Userpilot

JUNE 4, 2020

It’s no secret that we’re in the middle of the Product-Led Era – aka – your user finds your product, signs up, checks it out, and decides if it’s doing the job for them or not. Now – from the minute the potential user hits the ‘sign up’ button (or even earlier!) – the clock is ticking for you.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Customer Experience 52

Userpilot

DECEMBER 6, 2022

Feature factories are companies that measure their success by how many features they release and how quickly. John Cutler first used the term to describe such companies because their software development processes resemble factory assembly lines. Feature factories often build parity products that don’t bring any unique value to the users.

Onboarding KPIs 92

Onboarding KPIs Product Research Feedback Software User Testing 92

Mind the Product

FEBRUARY 18, 2020

While there are many skills that are required to varying degrees in a product manager – depending on the market and product – the ability to handle opposites is a key common qualification. Product managers can encounter no end of contradictions as they drive for good outcomes for their products. Google is a juggling elephant.

User Testing 146

User Testing Product Management Product Manager Customer Experience 146

The Product Coalition

FEBRUARY 26, 2022

Very sadly, most product managers I meet today no longer talk directly to customers regularly. If you ask; “How many customers did you speak to this week?” most invariably say zero. I know this because I asked. I ran a survey with industry insiders and at least 50% of all product managers who responded haven’t spoken to a customer recently.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

Sachin Rekhi

JUNE 19, 2017

It shouldn't be so surprising then that the opposite can be such an enhancement to performance. I certainly now take the exact opposite approach. I've been spending a lot of time lately thinking through how to optimize my personal productivity to drive the greatest effectiveness. I've learned 8 hours is ideal for me.

Software Review 124

Software Review Reporting Tools Entertainment Definition 124

Sachin Rekhi

MARCH 22, 2020

Though I'm sure graphic designers and video editors would likely make the opposite choice. So many of my colleagues have recently been introduced to working from home for the first time and will likely have to for the foreseeable future. But many are finding their home environment to be far less productive than their traditional office.

Wireless 128

Wireless Software Review Books Definition 128

Nir Eyal

APRIL 26, 2021

The post What is the Opposite of “Distraction?” The Single Word that Will Change Your Life This Year appeared first on Nir and Far.

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Userpilot

SEPTEMBER 23, 2021

Most SaaS companies know that new user onboarding is important, but hardly any of them really nail it. Perhaps that’s because onboarding is a complex process, involving the education of each new user so that they’re satisfied on an individual level with the value they receive from your business. Doing that at scale is far from simple.

Analytic Tools 91

Analytic Tools Onboarding KPIs Customer Experience User Testing 91

Bryce York

MAY 13, 2022

Just like a meeting, you should reduce distractions and commit to showing up. Time blocking is a deceptively simple strategy for taking control of your time and managing your productivity. The default approach most people take is to complete their non-meeting work at whatever time isn’t scheduled as meetings – often by someone else.

Books 52

Books Framework Strategy Startups 52

The Product Coalition

FEBRUARY 1, 2021

The opposite, taking on bug reports, then doing nothing (or being perceived to be doing nothing) erodes trust. Product Bugs: A Comprehensive Guide?—?Part Part 2 This is Part 2 of a comprehensive guide to product bugs. Part 1 explored what product bugs are, why they occur, where they come from, and why they do and don’t matter.

Software Review 115

Software Review Reporting Tools User Testing Systems Review 115

Userpilot

APRIL 23, 2023

What are different onboarding types? How’s web mobile app onboarding different from web app onboarding? These are some of the questions we answer in the article. That’s quite a bit so without further ado, let’s jump straight in! TL;DR In-app onboarding is the process of teaching users how to use an app to achieve their goals.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization User Testing 94

Andrew Chen

AUGUST 21, 2023

There’s been a big wave of Creator Economy startups over the past few years, as the rise of social media platforms has empowered content creators to become a focal point for consumer engagement. This wave of startups promised creators that they could help them better monetize their audience on social media if they only promoted their products.

Research Software 88

Research Software User Testing Startups Customer Experience 88

Userpilot

JULY 1, 2020

Feature activation can make or break your product. That's not an exaggeration. It doesn’t matter what features you build if your users aren't using them. And if they end up not using most of your product's features, then your product isn't providing enough value. That's what leads to churn. What is feature activation?

Onboarding KPIs 98

Onboarding KPIs Analytic Tools Customer Experience Research Software 98

Userpilot

JANUARY 24, 2023

Taking things too far — even with the intent to increase user engagement — could actually have the opposite if you go overboard with game elements. In this article, we’re going to go over how engagement gamification increases user engagement, how you can implement it, and the best practices to follow! What is SaaS gamification?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98